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Metro Painting Co.

Painting
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Alameda  Contra Costa  San Francisco Counties
Diamond Certified Company Report
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Metro Painting Co.
219 SURVEYS
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  • Rating
23 CONSECUTIVE YEARS
SINCE OCTOBER 2002
CERT 178

Diamond Certified Ratings Dashboard

219

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 219 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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Metro Painting Co.
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Diamond Certified Video Reports on Metro Painting Co.

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Diamond Certified Researched Articles on Metro Painting Co.

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Metro Painting recently completed this residential exterior painting project in San Francisco.

Metro Painting Co. is a full-service painting contractor that serves residential, commercial and industrial clients throughout the Bay Area. The company handles interior and exterior painting projects of all types, including those designated by property managers and homeowner associations. It takes pride in only using quality paints from top manufacturers such as Dunn-Edwards and Sherwin-Williams.

Metro Painting provides a Quality Assurance Checklist for every painting project that guarantees a variety of services, including pressure washing, caulking, patching and sealing, preparing surfaces, masking, priming, covering areas with drop cloths, protecting plants and foliage, and applying finish coats with state-of-the-art equipment and technology. Owner Terry Kim says the company has earned an excellent reputation for satisfying customers through its commitment to employing highly trained, friendly painters and using top-quality materials.

“Our experienced estimators, project managers, craftsmen and office staff ensure our clients receive high-quality workmanship in a timely, professional manner. We care about protecting and beautifying their properties, so we use only the best materials from leading manufacturers. No matter how large or small the project, we aim to do the job right every time.”

If you’re taking on an interior painting project, consider using low- or no-VOC paints. The smell of fresh paint may signal a fresh start to many homeowners, but it can also be harmful, particularly for children, animals and those with compromised breathing. The reason is simple: just like new carpeting and many cleaning products, fresh paint can contain volatile organic compounds (VOCs), which are released into the air as a gas when paint is applied to a surface.

VOCs can be responsible for several short- and long-term health problems, including irritation of the throat, eyes, nose or respiratory system; headaches, nausea, lightheadedness and dizziness; memory impairment; and allergic reactions. People who are exposed to new paint and other VOC-heavy substances can also develop asthma, liver and kidney damage, cancer, and damage to their central nervous system.

New, wet paint has the highest percentage of VOCs. As paint dries and the scent disappears, the VOCs dissipate into the environment. “VOCs in exterior paint aren’t as much of a concern because the smell and compounds are outside, so they have a less of a chance to affect the people inside,” explains Jeff Kim, project manager at Metro Painting Co. in San Francisco. “However, interior paint can be a problem for people who are sensitive to the smell or to VOCs in general. You can avoid this by using paint products with low- or zero-VOC content. They have very little odor and they’re less toxic to people and animals.”

Due to demand, more paint manufacturers are creating low- and no-VOC products in a variety of colors, finishes, and grades. They also recommend only applying paint in well-ventilated areas, opening windows and doors until all the paint is dry, and avoiding areas with fresh paint if you have a known sensitivity to VOC-laden products or a medical condition that’s exacerbated by VOCs.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for painting companies that have earned the prestigious Diamond Certified award. For Metro Painting Co., the key to achieving and maintaining high levels of customer satisfaction is simple: take a comprehensive, detail-oriented approach to every project, regardless of its size. "When our clients see how thorough we are with our preparation and paint application methods, they know they'll be getting quality results," says Project Manager Jeff Kim. "We have a reputation for being highly attentive to details, and we're very proud of that."

Metro Painting has been providing interior and exterior painting services for residential, commercial, and industrial clients throughout the Bay Area since 1999. The company takes on all types of painting projects, including those designated by property managers and HOAs, and it exclusively uses high-quality paint products made by top manufacturers like Dunn-Edwards and Sherwin-Williams.

Unlike painting companies that hire inexperienced technicians in an effort to reduce their operating costs, Metro Painting maintains a staff of highly trained professionals who are committed to providing quality work and customer service. "Our employees are industry veterans who know how to paint all types of surfaces and communicate well with our clients," says Mr. Kim. "Also, as the project manager, I stay in contact with each customer throughout their project and make sure we're meeting all of their expectations."

Another distinguishing attribute of Metro Painting is the fact that it customizes its painting methods for each specific job, which Mr. Kim says is important for ensuring high-quality results. "Paint application should always depend on the situation. For example, when we paint rough stucco, we may use a sprayer because it's hard to get to all the crevices with a roller. If we can save a client time and money by using a sprayer instead of a brush or roller, we'll do it."

Terry Kim, Owner-Metro Painting Co.Terry Kim, Owner

Diamond Certified Researched Capabilities on Metro Painting Co.

Service Area

serving area
Alameda County
Contra Costa County
San Francisco
Serving the Bay Area

Main Services

Painting
  • Color Consultations
  • Commercial Painting
  • Exterior Painting
  • Fence Staining
  • Garage Door Painting
  • Garage Floor Painting
  • Interior Painting
  • Kitchen Cabinet Painting
  • Office Painting
  • Painting Restoration
  • Popcorn Ceiling Removal
  • Wallpaper Removal

Additional Services

Interior & Exterior Painting
Commercial & HOA Painting Projects
Pressure Washing
Dry Rot/Stucco/Drywall/Trims/Door Repair

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm

Capabilities Table

Company Name
Metro Painting Co.
DCID Number
DCID4158228425
Managers
Terry Kim, Owner
License
811371
Insurance
Liability Insurance,
Workers' Compensation
Founded
1999
Customer Type
Commercial, Residential

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award

Key Factors

Metro Painting Co. Established in 1999
Established in 1999
Metro Painting Co. Residential & Commercial
Residential & Commercial
Metro Painting Co. Free Estimates
Free Estimates
Metro Painting Co. Appointments Available
Appointments Available

Select Photos From Metro Painting Co.

1 of 3Picture of Metro Painting Co. - Metro Painting Co.
Metro Painting Co.
Picture of Metro Painting Co. - Metro Painting Co.
Picture of Metro Painting Co. - Metro Painting Co.
Picture of Metro Painting recently completed this residential exterior painting project in San Francisco. - Metro Painting Co.

FAQs

By Metro Painting Co.

When can you start my painting project?

Do you provide free estimates?

Will you be able to make any necessary repairs before you apply paint?

How do you apply paint?

What type of paint will you use?

How long will my exterior paint job last?

Metro Painting Co. Ratings and Survey Responses

diamondcertified logo
Metro Painting Co.
219 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
23 CONSECUTIVE YEARS
SINCE OCTOBER 2002
CERT 178

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 219 Verified Customers

Karen S.

They're quick, efficient, and clean. They are understanding of their customers time and constraints. They were very accommodating with the contractors who were working next door.

I really like the people. They do good work. This is the second time that I’ve used them, and I will use them again.

Verified Customer of Metro Painting Co., 1 of 219

10 Quality
Yes Loyalty
Debbie R.

I would recommend them.

I thought they did a good, quality job. They were responsible. They showed up on time, and they were efficient.

Verified Customer of Metro Painting Co., 2 of 219

10 Quality
Yes Loyalty
Matt F.

You should use them.

They are high quality painters. The price is good.

Verified Customer of Metro Painting Co., 3 of 219

10 Quality
Yes Loyalty
Philip

I can't say enough good things about them. They are very professional. I've been using them for quite a while, and the test of a really good paint job is how long it lasts. They just did an absolutely great job. Their employees have been there for a long time. They do very good, high quality work.

They show up on time. They started when they said they were going to. They do a great prep-job and that is key to a quality, lasting finish. They just were easy to work with. I would highly recommend them.

Verified Customer of Metro Painting Co., 4 of 219

10 Quality
Yes Loyalty
Nancy V.

They were very efficient. They did a wonderful job. They had some questions about my color choice and worked with me. They helped me realize that I wasn't making the best choice. They put me in the right frame of mind for the colors. The guided me throughout the whole process.

They gave a fair price. I worked very closely with Jeff in the office. He called me back when he promised. The job was done on time. The weather wasn't his fault. It took as long as he said it would take. They emailed me the estimate right away.

Verified Customer of Metro Painting Co., 5 of 219

10 Quality
Yes Loyalty
John A.

I recommend them. As a matter of fact, after they painted one of our buildings the neighbor looked over the fence in awe and asked who did the paint. I told her to use Metro. They're very good. We always use them for the properties we manage.

I like the crew. They do a nice, clean job. They are all kind and respectful, and they really take care of business.

Verified Customer of Metro Painting Co., 6 of 219

10 Quality
Yes Loyalty
Ben

I am very satisfied with the quality of the work. They are reliable. They did the job from beginning to end. They kept everything very clean, and they were very professional.

I liked the quality of their work and the quality of the staff. They were very professional.

Verified Customer of Metro Painting Co., 7 of 219

10 Quality
Yes Loyalty
Thomas B.

He was very helpful in color and texture selection, spent the time to make sure we wanted the color dried prior to starting the whole job. The painting looks great still.

The work was all done correctly, and it's held up.

Verified Customer of Metro Painting Co., 8 of 219

10 Quality
Yes Loyalty
Robert F.

They're very thorough, they pay attention to detail, and their workers are friendly but professional. They do every little extra thing that we forget to even think about.

It's the quality of their work that I like. When you have the outside of your house painted, what counts most is all the extra cleanup that must be done before the painting, the sanding and caulking and what not. That's an area where they really pay attention to detail and it shows in the finished product.

Verified Customer of Metro Painting Co., 9 of 219

10 Quality
Yes Loyalty
Julie F.

They're reliable, prompt, and their work is very good. They're very clean and efficient. They do very good work and they clean it up very nicely.

The prices were reasonable and the work was high quality. I was pleased with the result. They've done a lot of work for us.

Verified Customer of Metro Painting Co., 10 of 219

10 Quality
Yes Loyalty
Sherry

I thought the price was way to high, but the quality of the work was really really good. I just can't see paying the price they charged again.

They were responsive and communicated a lot at the end of each day.

Verified Customer of Metro Painting Co., 11 of 219

10 Quality
No Loyalty
Vincent A.

I have recommended them in the past and will continue to recommend them. I have never had a bad experience with them.

I would give them a '12'. They are professional, they work with you on color selection and the estimate, and they send you insurance information and certificates. Their crew is great. They have been in the business for years and they are one of my best contractors. I never have to worry about them.

Verified Customer of Metro Painting Co., 12 of 219

10 Quality
Yes Loyalty
Nina B.

Trust their work, they are honest, wonderful, happy, pleasant, do great work and have reasonable prices.

Just what I said, they are great and I trust them.

Verified Customer of Metro Painting Co., 13 of 219

10 Quality
Yes Loyalty
Jack

I think they are experts at what they do and the scheduling is great. They are also reliable.

They are reliable.

Verified Customer of Metro Painting Co., 14 of 219

10 Quality
Yes Loyalty
Mike W.

They are very reliable and they do a good quality job and the prices are reasonable.

The service and the quality are excellent.

Verified Customer of Metro Painting Co., 15 of 219

10 Quality
Yes Loyalty
Catherine B.

They are professional. They do quality work, and they were reasonably priced.

The thing that won me over was their reasonable price. I would not hesitate to refer them or use them again.

Verified Customer of Metro Painting Co., 16 of 219

10 Quality
Yes Loyalty
Mike W.

They do a quality job. They have reasonable prices, and they are reliable.

They provide fast and efficient service.

Verified Customer of Metro Painting Co., 17 of 219

10 Quality
Yes Loyalty
Julie F.

I love them. I would hire them again. They're fabulous and wonderful.

I love them. I would hire them again. They're fabulous, just wonderful.

Verified Customer of Metro Painting Co., 18 of 219

10 Quality
Yes Loyalty
Gordon H.

They are efficient and they do what they say they are going to do.

They turn up when they are supposed to.

Verified Customer of Metro Painting Co., 19 of 219

10 Quality
Yes Loyalty
K. G. O. T. V.

They are very good, the quality is good, and the pricing is right.

They are very easy to work with.

Verified Customer of Metro Painting Co., 20 of 219

10 Quality
Yes Loyalty
Susan C.

They are accommodating, knowledgeable, very nice and agreeable.

They scheduled me in when I needed them.

Verified Customer of Metro Painting Co., 21 of 219

10 Quality
Yes Loyalty
Susan C.

If you need painters and can afford them, you should hire them.

They are very accommodating; they really are.

Verified Customer of Metro Painting Co., 22 of 219

10 Quality
Yes Loyalty
Philip C.

Very professional, good value for the money and excellent work

They are very professional and they do high quality work.

Verified Customer of Metro Painting Co., 23 of 219

10 Quality
Yes Loyalty
Albert H.

They were the best deal for the price and they were efficient.

They were thorough.

Verified Customer of Metro Painting Co., 24 of 219

10 Quality
Yes Loyalty
Maria L.

I think they are good and really helpful in the whole process.

They have a good team of advisors that will help with any decision problems or color issues you might have trouble with. They really went the extra mile for me.

Verified Customer of Metro Painting Co., 25 of 219

10 Quality
Yes Loyalty
JoAnn G.

Excellent job and price value for the work that they provide

I love the workers and I love everybody. The owner, the workers and the quality of work that they do, there isn't a negative that I could say.

Verified Customer of Metro Painting Co., 26 of 219

10 Quality
Yes Loyalty
Sherry T.

They are dependable and reliable. They do excellent work.

They are available and responsive.

Verified Customer of Metro Painting Co., 27 of 219

10 Quality
Yes Loyalty
Susan C.

We love them. They are very flexible and accommodating.

Just what I said, we love them and they are very flexible and accommodating.

Verified Customer of Metro Painting Co., 28 of 219

10 Quality
Yes Loyalty
Kristen

Very easy to work with, very prompt and very detailed

Their response time

Verified Customer of Metro Painting Co., 29 of 219

10 Quality
Yes Loyalty
Mike W.

They have very good service. They're very reliable.

I liked that they show up when they promise to show up and they finish when they say they will. They are very careful around your home.

Verified Customer of Metro Painting Co., 30 of 219

10 Quality
Yes Loyalty
Jose I.

Feel free to use them, they are very professional.

Accurate description of what they are going to do and proper delivery, and I enjoyed the testimonials that they provided. I would recommend them to others.

Verified Customer of Metro Painting Co., 31 of 219

10 Quality
Yes Loyalty
Steve M.

I would recommend them. That's about it.

The painting, they were very easy to work with also.

Verified Customer of Metro Painting Co., 32 of 219

10 Quality
Yes Loyalty
Frank L.

They have good painters on their crew.

I really liked the guys we worked with.

Verified Customer of Metro Painting Co., 33 of 219

10 Quality
Yes Loyalty
Ian S.

I would tell other people to use them.

They took the time to do quality work.

Verified Customer of Metro Painting Co., 34 of 219

10 Quality
Yes Loyalty
David A.

Well, I would highly recommend them.

They have things down to a 'T', no issues, immediate response, no hold ups, no problems and always on time.

Verified Customer of Metro Painting Co., 35 of 219

10 Quality
Yes Loyalty
Mary C.

Very professional and very friendly

Professional job

Verified Customer of Metro Painting Co., 36 of 219

10 Quality
Yes Loyalty
Susan C.

I have recommended them to others.

They are accommodating.

Verified Customer of Metro Painting Co., 37 of 219

10 Quality
Yes Loyalty
Kaan T.

They did an excellent job for me.

Their responsiveness

Verified Customer of Metro Painting Co., 38 of 219

10 Quality
Yes Loyalty
Jacqui R.

They are fast and effective.

They are very responsive and quick to complete work.

Verified Customer of Metro Painting Co., 39 of 219

10 Quality
Yes Loyalty
Robert L.

They're very professional.

They do quality work. I'm a property manager and I have used them a great deal.

Verified Customer of Metro Painting Co., 40 of 219

10 Quality
Yes Loyalty
Dennis Y.

The price is reasonable.

They are good.

Verified Customer of Metro Painting Co., 41 of 219

10 Quality
Yes Loyalty
Gary C.

I would recommend them.

They do good with painting and cleaning up.

Verified Customer of Metro Painting Co., 42 of 219

10 Quality
Yes Loyalty
Bill B.

I would recommend them.

They were, efficient, and clean.

Verified Customer of Metro Painting Co., 43 of 219

10 Quality
Yes Loyalty
Robert L.

Very professional

Thoroughness

Verified Customer of Metro Painting Co., 44 of 219

10 Quality
Yes Loyalty
Leland T.

They were quick and clean. They were punctual. They usually did things right on time. If there were any mistakes, they rectified everything very quickly.

Verified Customer of Metro Painting Co., 45 of 219

10 Quality
Yes Loyalty
Michael S.

Very thorough, and their price is very reasonable.

Verified Customer of Metro Painting Co., 46 of 219

10 Quality
Yes Loyalty
Lisa L.

They were neat. I was very happy with them.

Verified Customer of Metro Painting Co., 47 of 219

10 Quality
Yes Loyalty
Julie H.

Their attention to detail and the quality of the work itself, they didn't take any shortcuts. They took their time. They were very polite, courteous and flexible with unexpected things. Everybody was highly competent and professional.

Verified Customer of Metro Painting Co., 48 of 219

10 Quality
Yes Loyalty
Eric W.

Their preparation

Verified Customer of Metro Painting Co., 49 of 219

10 Quality
Yes Loyalty
Dorothy C.

They were great with everything. I don't have any negatives about them.

Verified Customer of Metro Painting Co., 50 of 219

10 Quality
Yes Loyalty