Maximum Carpet Cleaning cleans all types of carpet, upholstery, area rugs, and tile and grout for residential and commercial clients throughout Central Contra Costa County. The company primarily uses the hot water extraction cleaning method—a soap-free, low-moisture process that’s designed to deep-clean without the use of harsh chemicals and has proven to be one of the most effective methods of cleaning carpets available today.
Owner Dave Steely, who works alongside his two sons, Brandon and Anthony, credits much of Maximum Carpet Cleaning’s success to its client-oriented business approach. “We don’t want to just have business relationships with our clients—we take the time to get to know them, earn their trust, build their confidence and provide personalized service,” he says. “At the end of the day, we want every client to know that we did everything in our power to improve the look of their home.”
Maximum Carpet Cleaning educates its clients about proper carpet maintenance so they can maximize the life span of their investments. “Basic carpet maintenance can go a long way toward long-term savings, so my sons and I always show our clients what they can do to keep their carpets looking good,” says Mr. Steely. “Also, we encourage them to call or email us if they ever have questions about their carpet or upholstery.”
“We offer the peak of professionalism when caring for our clients’ homes. By utilizing our high levels of training and years of experience, we’re able to competently handle any textile situation and provide each client with the best possible value.”
If you need your carpets cleaned, consider the benefits of hot water extraction.
As the carpet cleaning industry has continued to develop over the years, innovation has led to numerous cleaning methods, and one of the most common is hot water extraction. Sometimes erroneously referred to as “steam cleaning,” hot water extraction uses a combination of high water pressure and hot water to ensure a thorough cleaning. According to Dave Steely, owner of Maximum Carpet Cleaning in Concord, hot water extraction offers many practical benefits. “This method gets as much dirt out of carpet as possible while leaving minimal residual moisture,” he explains. “Whereas some methods can leave a carpet wet for days, with hot water extraction, drying usually takes place within an eight-hour period.”
Besides being an inconvenience, a carpet that stays wet for an extended period of time can result in other, more serious issues. “When a carpet remains saturated for too long, it can lead to mold or mildew growth,” says Mr. Steely. “You might start to notice a moldy odor and, in some cases, when you pull up the carpet, you’ll see mold on the backing, which is a health hazard for everyone in your house.”
In addition to leaving carpets drier, another benefit of hot water extraction is that it’s approved by most carpet manufacturers. “In many cases, a carpet’s warranty will only be good if the owner uses a manufacturer-approved method like hot water extraction,” says Mr. Steely. “By hiring a company that uses an alternative method like Chem-Dry, you could potentially void your carpet’s warranty.” To avoid this, be sure to review your carpet warranty before hiring a carpet cleaning company.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for carpet cleaning companies that have earned the prestigious Diamond Certified award. For Maximum Carpet Cleaning, the key to achieving and maintaining high levels of customer satisfaction is simple: instill confidence in each client by taking a detail-oriented approach to their job, regardless of its size. "My customers appreciate the fact that I do quality work and take the time to establish relationships with them," says owner Dave Steely. "This is a family-owned and operated business, so they know they're going to get someone who has a vested interest in their satisfaction."
Maximum Carpet Cleaning has been cleaning carpet, upholstery, area rugs, and tile and grout for residential and commercial clients throughout Central Contra Costa County since 2006. The company exclusively uses the hot water extraction cleaning method, which is designed to deep-clean without the use of soap or harsh chemicals, and it's available 24/7 to clean water-damaged surfaces.
Unlike carpet cleaning companies that hire inexperienced workers in an effort to reduce their operating costs, Maximum Carpet Cleaning provides the expertise of an IICRC Certified cleaner on every job. "I take a lot of pride in being IICRC Certified," affirms Mr. Steely. "To achieve the status of Master Textile Cleaner, I had to earn certification in areas like upholstery cleaning, leather cleaning and spot dyeing, which means I'm a specialist in everything I do."
Another distinguishing attribute of Maximum Carpet Cleaning is its commitment to staying at the forefront of industry innovation. "My goal is to give my customers the best of what the carpet cleaning industry has to offer," says Mr. Steely. "By researching new products, attending supplementary education courses and reading about upcoming developments, I'm able to do just that."
