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Matthew W. Johnson, General Contractor

Contractor - Remodeling & Additions
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San Mateo County
Diamond Certified Company Report
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Matthew W. Johnson, General Contractor
79 SURVEYS
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20 CONSECUTIVE YEARS
SINCE APRIL 2005
CERT 670

Diamond Certified Ratings Dashboard

79

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 79 SURVEY RESPONSES

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  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Matthew W. Johnson, General Contractor
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Diamond Certified Video Reports on Matthew W. Johnson, General Contractor

Matthew W. Johnson, General Contractor Diamond Certified Video Profile

Diamond Certified Researched Articles on Matthew W. Johnson, General Contractor

researched article

Matthew W. Johnson, General Contractor remodeled this kitchen.

Matthew W. Johnson, General Contractor provides residential remodeling services for San Mateo County residents. The company focuses on remodeling kitchens and bathrooms and building home additions, and its detailed design process allows for over-the-counter permit approvals in most cases.

Owner and company namesake Matthew Johnson (who won a Best of Houzz award in 2020, 2021, 2022 and 2023) began his construction career as a laborer in the 1970s. Mr. Johnson completed a four-year apprenticeship program soon after and worked as a journeyman carpenter, foreman, and project superintendent for several years. In 1983, he earned his general contractor’s license and started remodeling residential properties of all sizes. “Over the years, I’ve created an agenda that helps homeowners consider all the aspects of their remodeling projects,” he says.

Matthew W. Johnson, General Contractor is meticulous about the way it works in clients’ homes. Mr. Johnson says keeping worksites safe and clean is his company’s primary concern. “My crews, subcontractors, and I always work quickly and diligently, with minimum inconvenience to homeowners and their families.” To see examples of past work, Mr. Johnson invites potential customers to visit www.amorepleasanthome.com.

“We understand that many remodeling contractors have poor reputations, and we work hard to reverse those stereotypes and improve our industry by offering high-quality work and unrivaled customer service. From the way we greet people on the phone to how we behave on jobsites, we strive to make each client's experience a positive one.”

With a little planning, remodeling a home can be an easy and enjoyable process.
Taking on a home remodeling project can be a daunting task, especially for homeowners who’ve never worked with contractors before. Matthew W. Johnson, a Belmont-based general contractor, says the process becomes much simpler with effective planning. He breaks down his philosophy in five steps:

Remodeling can be fun.
“It can be inconvenient and dirty at times, but the overall process of planning your dream remodel should be enjoyable,” says Mr. Johnson. “Approaching it with the right attitude makes any inconveniences seem minor.”

Do your homework.
Mr. Johnson says homeowners should have a budget in mind before they commit to a remodel. If they find the project will cost more than they had planned, they should either scale it back or put it off until it’s more economically feasible. “Costs are costs,” he says. “One contractor may charge a little less than another, but the project will cost about the same no matter who you hire. If you find one estimate that’s substantially lower than the others, there’s something wrong with that proposal.”

Homeowners should decide on a general style and select some sample fixtures and products before starting the project. The contractor and designer can refine and improve this vision, but they need to know what the homeowner has in mind.

Interview prospective contractors.
The company you hire should be able to offer services that meet your specific needs. “Some contractors only do construction; they don’t even pick up a building permit,” says Mr. Johnson. “Others are full-service contractors and can handle everything from design through completion. You need to know what a company can do before you hire it.”

Pick a contractor.
Mr. Johnson cautions against making a selection based on price alone. “Consider how your personality matches up with the contractor,” he says. “The contractor-homeowner relationship will last several months, and you’ll be in contact on a daily basis. You don’t want the relationship to be dominated by personality clashes.”

Remain involved.
Continually ask questions and stay on top of the project. Order fixtures and appliances early so the project isn’t delayed while you wait for materials. When the project is complete, be sure to obtain the permitted set of drawings and the final permit card.

Matthew W. Johnson, General Contractor has been working in the construction industry since 1974. Mr. Johnson obtained his general contractor's license in 1983 and has been offering residential remodeling services to San Mateo County residents ever since. His company focuses on remodeling kitchens and bathrooms and building home additions, and he says he's especially adept at communicating with his clients. "Homeowners are rightly concerned about what's going to happen to their houses during a remodel. I sit down with them, address their concerns and make sure they have an enjoyable experience."

When potential clients first contact Mr. Johnson, he sits down with them for an extended interview that covers topics like fixture and appliance selection, schedules, dates and expectations. "Over the years, I've learned that homeowners don't necessarily think through the entire remodeling process," he says. "I create an agenda that helps them do that. The initial meeting helps define the project and brings out items of concern. If a project has to be done in time for a family wedding, or if we're remodeling the only bathroom used by six people, we want to know about it."

Matthew W. Johnson, General Contractor puts great emphasis on keeping lines of communication open throughout the life of every project. Mr. Johnson says he's always available via cell phone and is a firm believer in resolving issues early, before they cost time and money. "It's always easier to change or fix something in the middle of a project. I listen to my clients so I can understand their concerns and help them understand the process and project requirements."

Mr. Johnson says his experienced crew has the necessary skills to do quality and efficient work. His foreman has been working with him for 18 years, and his subcontractors are also long-time associates who are familiar with the quality of each other's work. "My crews are clean, courteous and don't smoke on the job," says Mr. Johnson. "We're always respectful of the fact that we're guests in someone else's home."

Diamond Certified Researched Capabilities on Matthew W. Johnson, General Contractor

Service Area

San Mateo County
Serving San Mateo County

Main Services

Contractor - Remodeling & Additions
  • Basement Remodeling
  • Bathroom Remodel
  • Bathroom Renovations
  • Bathtub Replacement
  • Custom Home Remodeling
  • Garage Remodel
  • Home Remodeling
  • House Remodeling
  • Kitchen Remodel
  • Shower Remodel
  • Sunroom Addition
  • Tub To Shower Conversion

Additional Services

Residential Remodeling
Bathrooms & Kitchens
Additions

Company Info

Hours
Mon
08:30 am - 05:00 pm
Tue
08:30 am - 05:00 pm
Wed
08:30 am - 05:00 pm
Thu
08:30 am - 05:00 pm
Fri
08:30 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8:30am – 5pm
Website
Contact
Matthew W. Johnson, General Contractor

Capabilities Table

Company Name
Matthew W. Johnson, General Contractor
Phone Number
DCID Number
DCID6505917243
Managers
Matthew W. Johnson, Owner
Years in Industry
50 (Manager)
License
445859
Memberships
National Kitchen & Bath Association (NKBA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1983
Customer Type
Residential

Certifications & Awards

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Key Factors

Matthew W. Johnson, General Contractor Family Owned
Family Owned
Matthew W. Johnson, General Contractor Established in 1983
Established in 1983
Matthew W. Johnson, General Contractor Residential Only
Residential Only
Matthew W. Johnson, General Contractor Appointments Available
Appointments Available
Matthew W. Johnson, General Contractor Worksmanship Guaranteed
Worksmanship Guaranteed

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FAQs

By Matthew W. Johnson, General Contractor

How long will my project take to complete?

Can you handle the building permits for my remodeling project?

Do you maintain a clean worksite?

Can I talk to your past clients and visit current jobsites?

Matthew W. Johnson, General Contractor Ratings and Survey Responses

diamondcertified logo
Matthew W. Johnson, General Contractor
79 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
20 CONSECUTIVE YEARS
SINCE APRIL 2005
CERT 670

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 79 Verified Customers

John R.

His work is extremely thorough. I would say that his professionalism is outstanding.

His attention to detail stands out the most.

Verified Customer of Matthew W. Johnson, General Contractor, 1 of 79

10 Quality
Yes Loyalty
Ana F.

He was very conscience throughout the process.

He was efficient, and he kept me updated. He customized a valve for me that could not be found at the store.

Verified Customer of Matthew W. Johnson, General Contractor, 2 of 79

10 Quality
Yes Loyalty
John A.

He really cares about your house needs.

I would say it is the rust

Verified Customer of Matthew W. Johnson, General Contractor, 3 of 79

10 Quality
Yes Loyalty
David D.

I've referred many others to him. First of all, he's responsive and if you have an issue, you can reach him quickly and he responds quickly. This is not always the case with contractors. We didn't have any issues, but if there are any, he is always willing to resolve them. He is there when he says he will be. He is punctual and reliable. He is particularly good with projects in Belmont because he knows the rules and the guys in the permit department. He can also get the permit for you if you want. He is just particularly good in the Belmont area because he does so much work there that they know him and the process runs smoother when he's involved.

Overall, I'd say the quality of the work. That's the most important thing and everything was done really well. Once you build a relationship with him, you can see he's not just about the money involved.

Verified Customer of Matthew W. Johnson, General Contractor, 4 of 79

10 Quality
Yes Loyalty
David D.

Matt does excellent work. His workers are great. He communicates well and whenever necessary. He uses good subcontractors when necessary. We have used him for four different large projects over 20 years. He is not cheap, but his prices are fair.

He has a relationship with the people in the permit office and the inspectors. He handles the permits and makes the whole process with the city go smoothly. He can also do drawings if necessary, which I cannot do.

Verified Customer of Matthew W. Johnson, General Contractor, 5 of 79

10 Quality
Yes Loyalty
Maxine M.

I would say that, if you use Matthew Johnson, there will be no more horror stories in your life. He's very punctual, his estimate is always the real price, and he doesn't come up with add-ons later.

We liked that there was always someone here to do the work every day once the job started, unless he had given me a heads-up that they were waiting for the building inspector, or something unavoidable like that. We were so satisfied that we called him back to do a second job for us.

Verified Customer of Matthew W. Johnson, General Contractor, 6 of 79

10 Quality
Yes Loyalty
Linda P.

He was super courteous, he answered all of my questions, and he called me right back when he didn't have the answers. He would get all of the information needed and call me back immediately.

I never felt that he was lacking on quality. He did what he said he was going to do. He is also very flexible. If we found a better price, he explained it to us and broke down all of the cost for us. His guys are very nice and easy to work with.

Verified Customer of Matthew W. Johnson, General Contractor, 7 of 79

10 Quality
Yes Loyalty
Patty D.

He saved my neck because he was able to catch a mistake on my windows that someone else had made and did not catch. He was able to save me a restocking fee and all the inconvenience.

He is very direct, on time, conscientious, and he gets you the bill when he is supposed to. He is just a pure joy to work with and he cleans up his mess.

Verified Customer of Matthew W. Johnson, General Contractor, 8 of 79

10 Quality
Yes Loyalty
Ana F.

He is very patient with his customers. We were difficult at times, but he listened to our reasons and answered all our questions. He does good quality work.

He makes himself available when needed. He does everything I need.

Verified Customer of Matthew W. Johnson, General Contractor, 9 of 79

10 Quality
Yes Loyalty
John A.

He is extremely trustworthy, responsive, professional, and he does what he says he is going to do. He doesn't stop until it is right.

He has done so many things to our house. He practically rebuilt the house over a period of many years. He gave us a new roof, patio, and laundry room. He has done many things, and he is the only person I trust.

Verified Customer of Matthew W. Johnson, General Contractor, 10 of 79

10 Quality
Yes Loyalty
Corrine L.

I would say that Matthew Johnson was very prompt and personable. His work was also very good and I would recommend him to others.

I liked that he was personable and that the work was very good. I was very happy with him.

Verified Customer of Matthew W. Johnson, General Contractor, 11 of 79

10 Quality
Yes Loyalty
Karen J.

He was the only contractor that I have ever done business with that does exactly what he says he is going to do and does it well.

I would say that he is the only contractor that does exactly what he says he is going to do. We have been through several contractors and had nothing but problems with them. Matthew was perfect. I cannot articulate it into proper words concerning the way that I feel about the great work that he has done.

Verified Customer of Matthew W. Johnson, General Contractor, 12 of 79

10 Quality
Yes Loyalty
Mrs. A.

He's trustworthy, he has high attention to detail, and he is dedicated to making it right. He is also a good listener.

Trustworthiness, it's hard to find a contractor you can trust. He's definitely someone you can trust.

Verified Customer of Matthew W. Johnson, General Contractor, 13 of 79

10 Quality
Yes Loyalty
Ellen F.

He's very conscientious and available to answer questions and help. He's very professional and a great contractor.

Matthew was always available and solved any problems calmly and quickly.

Verified Customer of Matthew W. Johnson, General Contractor, 14 of 79

10 Quality
Yes Loyalty
Ian W.

I think he definitely did everything he said he would. He had my best interest in mind and did a great job.

The whole experience, I think pointing one thing out says there were some things that were negative, which wasnt the case.

Verified Customer of Matthew W. Johnson, General Contractor, 15 of 79

10 Quality
Yes Loyalty
Sandra J.

He is dependable. He does good work and his subcontractors have given him high praise. I could rely on him.

It is fantastic. He is dependable and always got done what he said he would. The work is beautiful.

Verified Customer of Matthew W. Johnson, General Contractor, 16 of 79

10 Quality
Yes Loyalty
Sheila T.

The whole thing was very positive. They were very clean and very helpful. They went about their work.

They were clean, helpful, did their work and went on their way.

Verified Customer of Matthew W. Johnson, General Contractor, 17 of 79

10 Quality
Yes Loyalty
Jocelyn T.

He is very knowledgeable and definitely knows what he's talking about. He stands behind his work.

I liked his communication. He was always good about keeping us updated. At the end of each day, he sent us an e-mail that covered what the progress was and what he had done that day.

Verified Customer of Matthew W. Johnson, General Contractor, 18 of 79

10 Quality
Yes Loyalty
Carol A.

I would suggest that they use him for a remodeling job. He is very thorough and very honest.

High quality, he fixes anything that you don't like.

Verified Customer of Matthew W. Johnson, General Contractor, 19 of 79

10 Quality
Yes Loyalty
Rick

I would say that he is very honest in his business dealings and is very easy to deal with.

I liked how responsive, informative, and experienced Matthew Johnson was. I also liked the quality of the work. When you're good, you're good, and he is.

Verified Customer of Matthew W. Johnson, General Contractor, 20 of 79

10 Quality
Yes Loyalty
Carmen K.

He's very conscientious, very careful, likes what he does, and is good at it.

He's not afraid to give you a quote even if he knows it's high. He'll explain why it's high. I look up Diamond Certified contractors and plumbers, etc.

Verified Customer of Matthew W. Johnson, General Contractor, 21 of 79

10 Quality
Yes Loyalty
Barbara B.

He is very helpful and thorough and efficient. He is a great contractor.

He made me feel comfortable that he knew what he was doing and he did a good job.

Verified Customer of Matthew W. Johnson, General Contractor, 22 of 79

10 Quality
Yes Loyalty
Doug H.

He's reliable and his contracts are very complete with no hidden costs.

I can call him and talk to him. He calls back right away. When he subs anything out, if we have any questions, he will address it that day and even stop their work until we are all in agreement. He listened to our needs.

Verified Customer of Matthew W. Johnson, General Contractor, 23 of 79

10 Quality
Yes Loyalty
Merrill H.

He does what he says he will do, and he comes in at the price he quotes.

I've used him several times already. He does what he says he will do in the time he says he will do it.

Verified Customer of Matthew W. Johnson, General Contractor, 24 of 79

10 Quality
Yes Loyalty
John F.

I have used them for many years. They have a lot of integrity.

They are very professional, and they always go above and beyond to make sure I am happy with every detail.

Verified Customer of Matthew W. Johnson, General Contractor, 25 of 79

10 Quality
Yes Loyalty
Tyken H.

We have actually recommended him to several of our friends.

He brings many, many years of experience and he is very straightforward in his explanations. He really explains the factors that need to be considered in dealing with the project well and the people he works with all do a great job. He treats them well and he is a kind and fair person.

Verified Customer of Matthew W. Johnson, General Contractor, 26 of 79

10 Quality
Yes Loyalty
Ken C.

Very thorough, very informative, on time and on budget

He was very accommodating. Whenever we had appointments, we met and he responded in a timely manner. It was a good experience.

Verified Customer of Matthew W. Johnson, General Contractor, 27 of 79

10 Quality
Yes Loyalty
Rob F.

I would recommend Matt. He is good at what he does.

He was able to fit us into the schedule.

Verified Customer of Matthew W. Johnson, General Contractor, 28 of 79

10 Quality
Yes Loyalty
Liz K.

He is reliable and very good.

Tell him, thank you.

Verified Customer of Matthew W. Johnson, General Contractor, 29 of 79

10 Quality
Yes Loyalty
Ana F.

He was very patient and helpful in planning the remodeling project. He was quick and prompt.

Verified Customer of Matthew W. Johnson, General Contractor, 30 of 79

10 Quality
Yes Loyalty
Julie O.

The quality, he did everything right. I was so happy. I would recommend him to anyone. I chose him because he was Diamond Certified. I don't use anything else.

Verified Customer of Matthew W. Johnson, General Contractor, 31 of 79

10 Quality
Yes Loyalty
Carol A.

We've used him twice. The first time was in 1999. His follow-up was good. He managed every aspect of the project well, he let us know what was coming next, and he tried to make us happy.

Verified Customer of Matthew W. Johnson, General Contractor, 32 of 79

10 Quality
Yes Loyalty
Wanda W.

He was very accommodating and willing to work with us. He addressed all of my questions and concerns.

Verified Customer of Matthew W. Johnson, General Contractor, 33 of 79

10 Quality
Yes Loyalty
Maxine M.

He was punctual and there all the time. I didn't have to look for him. If for some reason he was not going to be on site, he would let me know why.

Verified Customer of Matthew W. Johnson, General Contractor, 34 of 79

10 Quality
Yes Loyalty
Paul S.

He was very professional and the workers were very prompt. Matt took the time to make sure all of our questions were answered, and everything was done to our satisfaction.

Verified Customer of Matthew W. Johnson, General Contractor, 35 of 79

10 Quality
Yes Loyalty
Martha C.

He was knowledgeable and kept me informed.

Verified Customer of Matthew W. Johnson, General Contractor, 36 of 79

10 Quality
Yes Loyalty
Deborah W.

They did a great job, and they left the house very clean when they finished the job.

Verified Customer of Matthew W. Johnson, General Contractor, 37 of 79

10 Quality
Yes Loyalty
Diane H.

He was honest and cooperative. He also came within budget.

Verified Customer of Matthew W. Johnson, General Contractor, 38 of 79

10 Quality
Yes Loyalty
Mrs. P.

He was always on time with everything. The job he did for us was excellent.

Verified Customer of Matthew W. Johnson, General Contractor, 39 of 79

10 Quality
Yes Loyalty
Elena F.

The job was well done.

Verified Customer of Matthew W. Johnson, General Contractor, 40 of 79

10 Quality
No Loyalty
Francis W.

They were very pleasant, prompt, and their communication was very good.

Verified Customer of Matthew W. Johnson, General Contractor, 41 of 79

10 Quality
Yes Loyalty
Jamie C.

He was reliable, and he did what he said he would.

Verified Customer of Matthew W. Johnson, General Contractor, 42 of 79

10 Quality
Yes Loyalty
JoAnne S.

He was completely reliable.

Verified Customer of Matthew W. Johnson, General Contractor, 43 of 79

10 Quality
Yes Loyalty
Mrs. M.

He is punctual and very professional. He kept us updated on everything he was doing including the information about the permits.

Verified Customer of Matthew W. Johnson, General Contractor, 44 of 79

10 Quality
Yes Loyalty
Doug H.

He always showed up when he said he would, and kept in close contact. He also did good follow through.

Verified Customer of Matthew W. Johnson, General Contractor, 45 of 79

10 Quality
Yes Loyalty
Mrs. H.

I liked the convenience of his supervisory skills. I was glad he was there to do it instead of me.

Verified Customer of Matthew W. Johnson, General Contractor, 46 of 79

10 Quality
Yes Loyalty
Carol S.

He worked very closely with me and met all the deadlines we set.

Verified Customer of Matthew W. Johnson, General Contractor, 47 of 79

10 Quality
Yes Loyalty
Alan C.

The work that we had done was a combination of experimental work concerning dry rot between our sliding glass door and the frame. This included involving buying a storm door that had to be changed, and not fault of anybody necessarily, but the measurements of the door may have changed sometime doing the process. When faced with a visual gap between the storm door and the frame, we had to call the manufacturer. Matthew did his job as requested, but the process was arduous.

He was the only person available.

Verified Customer of Matthew W. Johnson, General Contractor, 48 of 79

9 Quality
Yes Loyalty
Beverly C.

I would say that they took care of the project in a timely manner, corrected some errors that were unforeseeable, and that I will be using them again.

I liked how prompt they were, that they accomplished what they said they would on the same day, and that the price was right. I was completely satisfied.

Verified Customer of Matthew W. Johnson, General Contractor, 49 of 79

9 Quality
Yes Loyalty
Carol H.

I thought that his prices were fairly reasonable, he was always helpful, and was very congenial.

I liked the quality of the work. It was very good.

Verified Customer of Matthew W. Johnson, General Contractor, 50 of 79

9 Quality
Yes Loyalty