Masterful Construction Inc. remodels kitchens and bathrooms; builds room additions and accessory dwelling units (ADUs); and provides other construction services for residential clients in San Mateo, San Francisco, and Santa Clara Counties. The family-owned and operated company takes a full-service approach to the remodeling process, handling everything from the initial designs to the finishing touches.
Owner Yuval Peleg says Masterful Construction’s company-wide professionalism has been a key factor in its success. “We believe in being transparent, so we tell our clients the truth about their projects and give them tips and suggestions that lead to better results. We also work with lots of great subcontractors, so if they need to connect with an engineer or architect, we’re happy to help.”
Masterful Construction prioritizes communication throughout each phase of its work, which Mr. Peleg says is important for establishing trust. “We take the time to discuss our clients’ projects with them and make sure we understand their goals, which they really appreciate. We know how to do things correctly from a design perspective, so once we determine what they want to accomplish, we can find the best ways to bring their visions to life.”
“We want to build long-term relationships with our clients, so we focus on providing them with exceptional work that leaves them completely satisfied. By paying attention to details and staying committed to quality, we’re able to meet and exceed their expectations, regardless of the size of their projects.”
Make sure your construction contract is as detailed as possible.
The most important part of any construction project is a well-written contract that clearly defines the rights and responsibilities of the respective parties, which helps avoid disputes that may arise over payment or performance issues. To get the most out of your contract, consider the following tips:
- Make sure the contract includes the contractor’s name, address, phone number and license number (if applicable), as well as approximate start and completion dates.
- A detailed list of materials should be included in your contract, with information such as size, color, model, brand name and product.
- Study the design plans carefully. Approve and identify them in the contract before any work begins.
- Make sure financial terms are spelled out in the contract. Total price, payment schedule and any cancellation penalties should be clear.
- A warranty covering materials and workmanship for a minimum of one year should be written into the contract. The warranty must be identified as either “full” or “limited,” and the name and address of the party that will honor the warranty (contractor, distributor or manufacturer) must be identified. Make sure the time period for the warranty is specified.
- A binding arbitration clause is a good inclusion in the event of a disagreement. Arbitration may enable you to resolve disputes without costly litigation.
- Never sign an incomplete contract. Always keep a copy of the final document for your records.
Maintaining customer satisfaction is a necessary part of any business, but it’s even more important for remodeling contractors that have earned Diamond Certified. For Masterful Construction Inc., keeping customers happy is all about taking a professional approach to their projects, regardless of the size. “We’re in this business for the long term, so we need to make sure our clients have positive experiences,” says owner Yuval Peleg. “To accomplish that, we pay attention to details and keep them updated on our progress so they know what to expect.”
Masterful Construction has been remodeling kitchens and bathrooms; building room additions and accessory dwelling units (ADUs); and providing other construction services for residential clients in San Mateo, San Francisco, and Santa Clara Counties since 2021. The family-owned and operated company takes a full-service approach to remodeling, handling everything from the design process to the finishing touches.
Unlike less experienced remodeling contractors that take a “one size fits all” approach to each job, Masterful Construction collaborates with its clients and helps them make decisions that are tailored to their specific projects. “We know how to do things from a design perspective, so we’re able to find ways to make our clients’ visions come to life,” affirms Mr. Peleg. “We also have a trusted network of vendors and designers, so our customers can often get high-quality items at better prices than they would find at big-box stores.”
To further differentiate itself from its competition, Masterful Construction utilizes a variety of technology to streamline the remodeling process for its clients. “Our planning and scheduling software allows us to keep projects moving smoothly and inform our clients about what’s happening every step of the way,” says Mr. Peleg. “By working on a more technological level, we can bring them better results and customer service.”