Joe’s Farmer Septic & Grease Services, Inc. provides a variety of septic services for residential and commercial clients in Sonoma, Napa, Marin, and Mendocino Counties. In addition to cleaning and pumping all types of septic tanks, the family-owned and operated company has the in-house capabilities to dispose of wine waste for wineries and clean grease traps for restaurants.
Owner Jose "Joe" Torales credits much of Joe’s Farmer Septic & Grease Services’ success to its ability to connect with customers and tailor its services to meet their unique needs. “We resolve our clients’ issues without overpricing or pressuring them, which they appreciate,” he says. “By utilizing our wide-ranging expertise, we're able to make the best decisions for their septic systems."
With modern equipment, highly trained technicians and a commitment to customer satisfaction, Joe’s Farmer Septic & Grease Services prides itself on handling challenges of every size. “No job is too complex for us,” affirms Joe. “With our expert knowledge, each client can feel confident that their septic or grease system is in good hands.”
“By combining our extensive experience with the latest industry advancements and techniques, we ensure our clients receive the highest quality solutions. We’re committed to preserving the environment, prioritizing safety, and consistently going the extra mile to guarantee their satisfaction and the long-term security of their septic systems.”
Keep your home’s plumbing flowing with this septic system advice.
If you live in a home with a septic system, you’ll need to take steps to care for and maintain your tank so it keeps working properly. Unlike homes that are connected to municipal sewer systems where wastewater travels to a central treatment plant, septic systems treat and dispose of wastewater right on your property. This means you’re responsible for maintaining your system to avoid expensive repairs and potential environmental impact.
Jose Torales, owner of Joe’s Farmer Septic & Grease Services, Inc. in Santa Rosa, says the most important thing to know about septic system care is what to avoid putting down your drains. “You shouldn’t overuse your garbage disposal—in fact, you should remove it entirely so you’re not putting things like cooking oil or personal hygiene products down your drains.”
Septic system basics
A typical septic system includes a septic tank, where wastewater collects and solids settle, and a drainfield that filters liquid waste through the soil. Because septic systems don’t have a central processing plant, damage and clogs can lead to costly repairs and even contaminated groundwater.
How to avoid overloading your septic system
- Excessive water use from bathing, washing machines, dishwashers, and garbage disposals can overwhelm the tank and cause overflowing.
- Solid waste that doesn’t break down properly causes clogs and backups, and the only fix is expensive septic tank pumping.
- Too much food waste in the septic system can cause solids to build up, which can fill the tank faster.
Maintaining the system
Along with smart daily use, you’ll need to have your septic system regularly maintained to avoid problems:
- Hire a professional to pump your tank every three to five years, depending on the size of the tank and your household.
- Schedule professional inspections to check the system’s health and look for potential issues before they become major problems.
- Avoid harsh chemicals like drain cleaners and bleach. These can kill beneficial bacteria that break down septic tank waste.
- Add beneficial bacteria to promote the natural breakdown process if your septic service company recommends it.
Maintaining customer satisfaction is critical for any successful business, but it’s even more important for septic service companies that have earned Diamond Certified. For Joe’s Farmer Septic & Grease Services, Inc., keeping clients happy is all about providing them with personalized, family-oriented service. “We’re a small company, so we’re able to keep things friendly, helpful and professional with our customers,” says owner Jose Torales. “We take pride in ensuring they have continuous access to uncontaminated water and functional drainage systems.”
Joe’s Farmer Septic & Grease Services has been providing septic services for residential and commercial clients in Sonoma, Napa, Marin, and Mendocino Counties since 2001. The family-owned and operated company has the training and equipment to clean and pump all types of septic tanks, and it’s also qualified to clean grease traps for restaurants and dispose of wine waste for wineries.
Unlike less experienced septic service companies that overcharge because of the specialized nature of the job, Joe’s Farmer Septic & Grease Services emphasizes fair prices for honest work. “We make sure our prices fit our clients’ budgets,” affirms Mr. Torales. “For us, it’s not about how much money we’re making or the size of our client list—we just want to make people happy with our services."
Joe’s Farmer Septic & Grease Services further differentiates itself by helping its clients understand the innerworkings of their septic systems. “We educate each customer about the condition of their system so they know what types of services they need,” explains Mr. Torales. “If it turns out they don’t need a particular repair, we’ll let them know so they can adjust their budget accordingly. We also don’t charge for visual inspections, which they really appreciate.”
