Joe Moore Painting & Roofing serves residential and commercial clients throughout Sonoma County. In addition to using top-quality paints and materials to provide general painting and roofing services, the company offers leak repairs and can obtain products from any manufacturer or supplier upon a customer’s request.
Owner and founder Joe Moore has been involved in the painting and roofing industry for more than 35 years. After honing his skills working for several of Sonoma County’s largest roofing companies, he established Joe Moore Painting & Roofing in 2000. Mr. Moore says he and his experienced team welcome the challenge of working on commercial and residential structures.
“We believe in an old-fashioned business philosophy: customers always come first. We offer a satisfaction guarantee that ensures they don’t pay until they’re happy with everything we’ve done.”
Preemptively checking your roof for signs of damage can eliminate the need for a costly replacement in the future.
The National Roofing Contractors Association (NRCA) recommends you inspect your roof at least two times a year—spring and fall. The best place to begin is inside your house. Use some simple observation skills and look for places where the roof deck is sagging, signs of water damage or leaking, dark spots and trails, and outside light showing through the roof.
Exterior check
When you look at the roof’s exterior, pay attention to things like damaged flashing, missing shingles, curling, blistering, buckling, rotting and algae growth (which occurs most often in humid climates and appears as dark or greenish stains). Here are some other tips to consider:
• Visually inspect your roof for cracked, torn, bald or missing shingles.
• Scan the roof for loose material or wear around chimneys, vents, pipes or other penetrations.
• Watch out for an excessive amount of shingle granules (they look like large grains of sand) in the gutters—this is a sign of advanced wear.
• Check for signs of moisture, rot or mold. Note that wet spots may not be directly under a faulty shingle; water can travel down to its lowest spot before it drips. Mold, fungi and bacteria can grow quickly—within 24 to 48 hours of a water-related problem.
• Examine the drainage, and make sure gutters and downspouts are securely attached. Also, ensure all drains are open and allow water to exit, and all gutters and downspouts are free of debris.
• Make sure all bathroom, kitchen and dryer vents go entirely outside of your home, not just into the attic space.
Consider the simplest solutions first
If your roof has water damage, don’t immediately assume you need to start over with a brand new roof. The California Contractors State License Board says if your roof was properly installed and is less than 15 to 20 years old, it can often be repaired rather than replaced. Contact a licensed roofing contractor to get an estimate and hear their suggestions.
Starting over
If you decide to replace the entire roof, keep weather and other issues specific to your locality in mind when choosing materials. For example, wood and asphalt shingles aren’t especially fire resistant, which can be a problem if you live near a lot of dry brush and trees. Slate, tile and metal are more expensive materials, but they’re worthwhile investments because of the extra protection they offer against fire. Be aware, however, that some house framing isn’t strong enough to support the extra weight of these types of roofing materials.
When it comes to signing the contract for a roof replacement or repair, make sure the contractor’s license is clearly identified and you understand everything in it. “It should be in plain language and spell out, in detail, exactly what will be done,” says Joe Moore, owner of Joe Moore Painting & Roofing in Windsor. “Make sure everything that was put forth in the bid is stated in the contract. Also, make sure the payment terms are clear and comprehensible.”
Few companies in the painting and roofing fields earn the prestigious Diamond Certified award, which means they've been independently rated Highest in Quality. Joe Moore Painting & Roofing has been at the forefront of its industry for more than a decade, using top-quality materials and products to offer general painting and roofing services to residential and commercial clients in Sonoma, Marin, Lake and Mendocino Counties. The company also provides 24/7 emergency response for roof leak repairs, a service that reflects its customer-centric business approach. "We're a family-owned and operated business, so our reputation is at stake on every job," says owner Joe Moore. "Each customer receives personal attention, and I personally supervise every job to make sure it adheres to our high standards."
Mr. Moore established Joe Moore Painting & Roofing after spending 30-plus years working for some of Sonoma County's largest roofing companies and accumulating a wealth of industry knowledge that he applies to each project. He says the quality and care he puts into every job is reflected in how he treats his employees, all of whom have been with the firm for at least five years. "I've worked with my painters and roofers for a long time. They know the way I want the job done, and they adhere to that. If they don't, they redo it until it's right." To supplement this meticulous approach, the company extends its standard two-year warranty in many cases, no matter how long it's been since the original work was done.
The majority of Joe Moore Painting & Roofing's business comes from repeat customers and referrals, which Mr. Moore attributes to the company's quality workmanship, honesty and hard-earned reputation. "Unlike some larger companies, we're not in this business to merely accept a job, take the money and run," he says. "We try to build friendships and lasting relationships with our clients. Our philosophy is to plant the seed and grow a lifelong customer."
Joe Moore Painting & Roofing also believes in giving back to its community and is an active supporter of various youth sports teams, charities and nonprofit organizations, including California Waterfowl Association, Ducks Unlimited and the Windsor Boosters. "My father gave me simple instructions on how to live life," says Mr. Moore. "He said, ‘Treat people how you want to be treated,' and, ‘You leave a room with your name and only your name.' I believe everything one builds is related to who one truly is, and I apply that concept to every aspect of our business."