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JH Construction & Remodeling LLC

Contractor - Remodeling & Additions
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San Francisco  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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JH Construction & Remodeling LLC
35 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
10 CONSECUTIVE YEARS
SINCE APRIL 2015
CERT 2257

Diamond Certified Ratings Dashboard

35

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 35 SURVEY RESPONSES

Company Credentials

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  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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JH Construction & Remodeling LLC
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Diamond Certified Researched Articles on JH Construction & Remodeling LLC

researched article

JH Construction & Remodeling recently completed this interior remodeling project.

JH Construction & Remodeling LLC remodels kitchens and bathrooms; builds room additions; performs whole house restorations and renovations; and provides various general construction services for residential clients in Santa Clara County, San Mateo County, and San Francisco. The company has the training and equipment to handle every step of the remodeling process (including plumbing, electrical, siding, tiling and finish carpentry work), and it has experience remodeling homes of all styles, from ultramodern to Victorian.

Owner Jim Humphrey says JH Construction & Remodeling’s personalized approach to remodeling has been an important aspect of its success. “We want every client to have a positive experience, so we guide them through each step of the process and make sure they receive trustworthy information. That way, they can be confident they’re getting exactly what they want.”

JH Construction & Remodeling’s craftsmen are all trained in industry-best remodeling techniques, which Jim says allows the company to ensure first-rate results. “We understand that building and remodeling projects can be overwhelming, so we always bring our best people to the job. We utilize our knowledge, experience and skill to provide each client with the highest quality of workmanship.”

“Our goal is simple: provide quality craftsmanship and services that help our clients turn their remodeling visions into reality. By taking the time to build a relationship with each customer, we’re able to truly understand their needs, give them realistic timelines and estimates, and meet or exceed their expectations.”

When planning a kitchen or bathroom remodel, your first step should be to collect your ideas.
Start by creating a scrapbook of design ideas—it’ll give your contractor a solid vision of what your remodeling project should look like. When you take these ideas to your contractor, make sure you have accurate measurements of the room and detail the location of the plumbing fixtures. Even if the contractor suggests something different, having a clear vision is still beneficial to the process. Once your contractor knows exactly what you want, you can start looking at sketches and shopping for materials like cabinets, countertops, and appliances. By getting all the materials in place before work begins, you’ll help ensure the building process goes as smoothly as possible.

Working with a full-service contractor on a remodeling project yields many tangible benefits. Since a full-service contractor works with you from the very beginning, they’ll understand what you expect and can stay on top of the project to make sure everything is going according to plan. Also, since every step of the project is linked to the next, there’s no need to explain what needs to be done to another contractor.

Before starting any remodeling project, it’s important to determine your budget in advance and stick to it—don’t decide what you want and then figure out how to pay for it later. Establish what you can afford to pay and design within that limit. Don’t be drawn into paying for a remodel you can’t really afford. Contractors can do a lot even on a limited budget, but they need to know your price limit so they can provide you with the best value.

When it comes to the bidding process, don’t automatically go with the lowest bidder—it’s likely the company uses subpar materials, and it’s even possible it doesn’t carry the proper insurance or licensing, which can put you at significant risk when it comes to potential damage or lawsuits

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For JH Construction & Remodeling LLC, the key to achieving and maintaining high levels of customer satisfaction is simple: provide every project with first-rate service, regardless of its size. "We've built a reputation for delivering excellent customer service and quality results, and we're very proud of that," says owner James Humphrey. "Everything we do is based around maintaining our reputation, from using the best materials to taking a detail-oriented approach to each phase of our work."

JH Construction & Remodeling has been remodeling kitchens and bathrooms, building room additions, performing whole house restorations and renovations, and providing general construction services for residential clients in Santa Clara, San Mateo, and San Francisco Counties since 1991. The company has the in-house capabilities to handle every step of the remodeling process, from plumbing and electrical to tiling and finish carpentry, and it has experience remodeling homes in a wide variety of styles.

Unlike less experienced remodeling contractors whose owners delegate project responsibilities to less qualified employees, JH Construction & Remodeling provides every job with the hands-on expertise of Mr. Humphrey himself. "At the beginning of each workday, I talk to my employees about what needs to be done and make sure the jobsite is neat and organized," he says. "Our clients really appreciate that I'm onsite every day–it makes them confident that their projects are being completed to the highest standards of quality."

Another distinguishing attribute of JH Construction & Remodeling is its emphasis on building every job around the client's goals, not its own. "We start each project by asking the homeowner about their purpose, their theme and what they're hoping to get out of the remodel," explains Mr. Humphrey. "Once we know their motivation for doing the project, we're able to provide them with the best possible outcome."

Diamond Certified Researched Capabilities on JH Construction & Remodeling LLC

Service Area

serving area
Santa Clara County
San Mateo County
San Francisco
Serving Santa Clara County, San Mateo County and San Francisco

Main Services

Contractor - Remodeling & Additions
  • Basement Remodeling
  • Bathroom Remodel
  • Bathroom Renovations
  • Bathtub Replacement
  • Custom Home Remodeling
  • Garage Remodel
  • Home Remodeling
  • House Remodeling
  • Kitchen Remodel
  • Shower Remodel
  • Sunroom Addition
  • Tub To Shower Conversion

Additional Services

Remodeling & Restoration
Bathrooms & Kitchens
Room Additions
Siding
Tiling
Plumbing & Electrical
Whole House Restoration & Renovation

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
JH Construction & Remodeling LLC

Capabilities Table

Company Name
JH Construction & Remodeling LLC
Phone Number
DCID Number
DCID4083796285
Managers
Jim Humphrey, Owner
Years in Industry
27 (Manager)
# of Employees
4
License
621309
Memberships
Build it Green, National Association of the Remodeling Industry (NARI)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1991
Customer Type
Residential
Warranties & Guarantees
1-Year Warranty on Parts & Labor

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

JH Construction & Remodeling LLC Established in 1991
Established in 1991
JH Construction & Remodeling LLC Residential Only
Residential Only
JH Construction & Remodeling LLC Free Quotes & Consultations
Free Quotes & Consultations
JH Construction & Remodeling LLC Appointments Available
Appointments Available
JH Construction & Remodeling LLC Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
JH Construction & Remodeling LLC Green business Practices
Green business Practices
JH Construction & Remodeling LLC Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From JH Construction & Remodeling LLC

1 of 8Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC
JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling recently completed this interior remodeling project. - JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC
Picture of JH Construction & Remodeling LLC - JH Construction & Remodeling LLC

Diamond Certified Expert Contributor Advice & Tips

Jim Humphrey is a 26-year veteran of the construction industry and owner of JH Construction & Remodeling LLC, a Diamond Certified company. He can be reached at (408) 389-5021 or by email.

Jim Humphrey is a 26-year veteran of the construction industry and owner of JH Construction & Remodeling LLC, a Diamond Certified company. He can be reached at (408) 389-5021 or by email.

Jim Humphrey: Trading Up

By James Florence, Diamond Certified Program Reporter

CAMPBELL — Jim Humphrey began his professional life in an office, but when he found himself growing increasingly dissatisfied, he decided to trade in his tie for a tool belt. “I’ve always had an interest in construction, especially after I took machine and wood shop back in high school,” he says. “Later in life, I found myself in a management position at Hewlett-Packard, but I eventually grew weary of that type of work. I really wanted to learn a...

Read Full Article - Jim Humphrey: Trading Up

JH Construction & Remodeling LLC Website and External Feeds

FAQs

By JH Construction & Remodeling LLC

How soon can you start my project?

Can you suggest suppliers for materials?

Can you provide design ideas?

Do you clean up at the end of every workday?

How will you keep my home clean while you’re working?

Can you set up a temporary kitchen so I can stay at home while my kitchen is being remodeled?

Do you handle permits and inspections?

JH Construction & Remodeling LLC Ratings and Survey Responses

diamondcertified logo
JH Construction & Remodeling LLC
35 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
10 CONSECUTIVE YEARS
SINCE APRIL 2015
CERT 2257

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 35 Verified Customers

R.G.L.

Jim goes above and beyond to take care of his clients, and he always has their best interest at heart. He sees everything through from start to finish, and he makes sure business is taken care of.

He has a very fun personality. He's a great guy.

Verified Customer of JH Construction & Remodeling LLC, 1 of 35

10 Quality
Yes Loyalty
Ann H.

Jim's a perfectionist, and he's friendly, honest, and easy to work with. I can't think of enough superlatives to cover him. I trust him implicitly.

Bottom line, trusting your contractor is the most important thing, and I trust Jim. He was the foreman on my job when he was working with Spectrum. They did a lot of work for me, and he was excellent. I have nothing but the highest praise for him.

Verified Customer of JH Construction & Remodeling LLC, 2 of 35

10 Quality
Yes Loyalty
Andy B.

He does really high quality work, he comes on time, and his people are professional. They keep the work site really clean.

He didn't cut any corners. So if there's a problem, he's not going to cover it up. He's going to do whatever is the best thing is to do in that situation.

Verified Customer of JH Construction & Remodeling LLC, 3 of 35

10 Quality
Yes Loyalty
Ann H.

I praise him to the sky. He is a perfectionist and I had a lot of new cabinetry put in my kitchen and dining room. It was quite expensive and it is quite beautiful. Jim was the foreman on the job and he put the cabinets in himself. He is a true perfectionist.

I appreciated the honesty and I always felt that Jim was straight with me. I do appreciate honesty a great deal, as well as the perfectionism.

Verified Customer of JH Construction & Remodeling LLC, 4 of 35

10 Quality
Yes Loyalty
Deborah W.

That I have already recommended them, saying that it is very good quality work, they have a good team that comes, and it is consistently the same team. They clean up extremely well at the end of the work day. They made sure the house was safe, clean and dry.

Mostly the quality

Verified Customer of JH Construction & Remodeling LLC, 5 of 35

10 Quality
Yes Loyalty
David K.

He does extremely high-end work. So, if you have a project where you want it really done well and you are willing to pay for it, he would be a great hire. He does high-end work and he restores home with elaborate woodwork and he is a craftsman.

He does extremely high-end work. So, if you have a project where you want it really done well and you are willing to pay for it, he would be a great hire. He does high-end work and he restores home with elaborate woodwork and he is a craftsman.

Verified Customer of JH Construction & Remodeling LLC, 6 of 35

10 Quality
Yes Loyalty
Sharon Y.

Very professional, friendly, and they will consult with you during the project to make sure everything is being done the way you want it done.

They care about the customer's satisfaction.

Verified Customer of JH Construction & Remodeling LLC, 7 of 35

10 Quality
Yes Loyalty
Cheryl O.

They're very client oriented, their communication is very good, and the quality of the interaction with all of his staff is really excellent.

I would say the quality of the work they do

Verified Customer of JH Construction & Remodeling LLC, 8 of 35

10 Quality
Yes Loyalty
Elieen B.

I have no reservations in recommending them. They had wonderful contractors and a lot of experience. They were very easy to work with.

Their communication skills

Verified Customer of JH Construction & Remodeling LLC, 9 of 35

10 Quality
Yes Loyalty
Fred W.

The owner is very knowledgeable, and he has very high standards of workmanship and quality. He really looks out for the clients.

The level of professionalism

Verified Customer of JH Construction & Remodeling LLC, 10 of 35

10 Quality
Yes Loyalty
Pam W.

Jim and his employees are very easy to talk to and punctual. They are very easy to reach. They are approachable and reasonable.

They are generally very good at what they do.

Verified Customer of JH Construction & Remodeling LLC, 11 of 35

10 Quality
Yes Loyalty
Chrisitine H.

He and his workers are very professional and thorough. I would use them for everything if I could. They stand by their work.

Just their professionalism and they stand by their work.

Verified Customer of JH Construction & Remodeling LLC, 12 of 35

10 Quality
Yes Loyalty
Jim O.

I think they gave us a fair price and they stayed within the limits of the price and the quality of work was wonderful.

They had experts on everything that we needed to have done, like plumbers, carpenters, and people who could put in tile. They were all very good in their expertise.

Verified Customer of JH Construction & Remodeling LLC, 13 of 35

10 Quality
Yes Loyalty
Augusta W.

That it is a very good construction company, Jim is knowledgeable and helpful. He was very helpful with our remodel.

That he was available, even when we ran into water damage, he came up with a solution that didn't cost an arm and a leg. He, also works with wonderful subcontractors.

Verified Customer of JH Construction & Remodeling LLC, 14 of 35

10 Quality
Yes Loyalty
Dawn J.

I would tell them that Jim was great and his contractors were great. They cleaned up after themselves.

Jim was helpful and knowledgeable. He listened to any questions or concerns.

Verified Customer of JH Construction & Remodeling LLC, 15 of 35

10 Quality
Yes Loyalty
Lynn O.

They are very exact. It may not get done the fastest way, but it will get done the correct way.

I would give them an 11. I think they are very exact. They don

Verified Customer of JH Construction & Remodeling LLC, 16 of 35

10 Quality
Yes Loyalty
Don W.

I would recommend them. They are very creative and care about their clients.

They are good at listening and implementing functionality to everything.

Verified Customer of JH Construction & Remodeling LLC, 17 of 35

10 Quality
Yes Loyalty
Craig C.

He was trustworthy and he had the expertise and he gave me good advice.

I had a particular problem and he was able to get me a solution. I had a window that needed to be replaced and it was not easy because it was an old house and he was able to deliver.

Verified Customer of JH Construction & Remodeling LLC, 18 of 35

10 Quality
Yes Loyalty
Danny R.

That they were very conscientious, and they did a very great job.

The members of his team were very knowledgeable and they took pride in what they did.

Verified Customer of JH Construction & Remodeling LLC, 19 of 35

10 Quality
Yes Loyalty
Craig.

They did a really good job, and you can trust them on quality.

I felt I could trust Jim, and his quality of work was good. I needed the windows to match, and he was able to do that.

Verified Customer of JH Construction & Remodeling LLC, 20 of 35

10 Quality
Yes Loyalty
Peter G.

Very honest, very cost conscious, and very skilled

Their communication

Verified Customer of JH Construction & Remodeling LLC, 21 of 35

10 Quality
Yes Loyalty
Pat L.

They did what I asked them to do.

They were able to do the job.

Verified Customer of JH Construction & Remodeling LLC, 22 of 35

10 Quality
Yes Loyalty
Cheryl O.

I would recommend them highly.

The quality of their work and also their ability to communicate clearly and their responsiveness

Verified Customer of JH Construction & Remodeling LLC, 23 of 35

10 Quality
Yes Loyalty
Matt W.

I would recommend them.

His integrity

Verified Customer of JH Construction & Remodeling LLC, 24 of 35

10 Quality
Yes Loyalty
Pat L.

It was very good.

They did the work I wanted them to do and they were on time.

Verified Customer of JH Construction & Remodeling LLC, 25 of 35

10 Quality
Yes Loyalty
Mary R.

I am not sure.

They are personal and competent.

Verified Customer of JH Construction & Remodeling LLC, 26 of 35

10 Quality
Yes Loyalty
Lynne S.

I thought, well my husband and I thought, that they were wonderful. They got the work done the way we asked them.

They listened and did the best they could to understand what it was we wanted, they were able to translate that into a finished product we love.

Verified Customer of JH Construction & Remodeling LLC, 27 of 35

9 Quality
Yes Loyalty
Jack

They would be able to help people. I know they were able to give us some major advice and helpful work.

They are professionals.

Verified Customer of JH Construction & Remodeling LLC, 28 of 35

9 Quality
Yes Loyalty
Karen G.

Just overall very happy, I have used them twice and I would recommend them.

His foreman is the best.

Verified Customer of JH Construction & Remodeling LLC, 29 of 35

9 Quality
Yes Loyalty
Daniel G.

They have a good and experienced crew who know how to work with each other.

Easy to communicate with

Verified Customer of JH Construction & Remodeling LLC, 30 of 35

9 Quality
Yes Loyalty
John M.

Responsive, reliable, and a good job

He's very reliable and very responsive.

Verified Customer of JH Construction & Remodeling LLC, 31 of 35

9 Quality
Yes Loyalty
John W.

I think they are good.

They did good work.

Verified Customer of JH Construction & Remodeling LLC, 32 of 35

9 Quality
Yes Loyalty
Stephen N.

The quality of the work was good and the help with choosing things was fine, but it was too hard to coordinate some of the subcontractors and that was an issue and some things had to be redone.

The quality of the work was good and the subcontractors were all good, but there may have been too much on his plate and he was juggling too many things and it dragged on a bit.

Verified Customer of JH Construction & Remodeling LLC, 33 of 35

8 Quality
No Loyalty
Jay O.

He's very talkative and friendly. He cares about his work, but he's a little expensive.

He seems to know quality trades people. I'm seriously considering him for two more projects.

Verified Customer of JH Construction & Remodeling LLC, 34 of 35

8 Quality
Yes Loyalty
Jan G.

Moderately happy

The final result

Verified Customer of JH Construction & Remodeling LLC, 35 of 35

8 Quality
Yes Loyalty
READ ALL 35 SURVEY RESPONSES