JC Garage Door Center provides, installs and repairs garage doors for residential clients in Solano, Napa, and Contra Costa Counties. The company’s Suisun City showroom features a wide variety of door products made by industry leaders like LiftMaster and Carriage House Door Company.
Owner Juan Caballero says JC Garage Door Center’s customer-oriented business practices have allowed it to maintain a loyal clientele base that’s quick to refer the company to others. “We don’t just try to sell doors to our customers—we take the time to educate them about the products they have in their homes and show them how to keep them in good shape. Our clients know we’re not going to push them toward things they don’t need, and they really appreciate that type of honesty."
JC Garage Door Center’s meticulous approach to quality control includes providing every job with the hands-on expertise of Mr. Caballero himself. “My sons do all the installations and repairs, and they’re well-trained and know how to do the job correctly, but I still recheck everything to make sure it’s perfect,” he says. “By going the extra mile, we’re able to ensure the long-term satisfaction of our customers.”
"Our clients always come first, no matter what. They keep our business alive, so we do everything we can to meet their needs and accommodate their schedules. Ultimately, we want them to think of us as a great company that always does a great job."
If you’re considering installing a steel garage door, make sure you understand your options. Besides aesthetics, an important attribute to look for in a garage door is durability. In this regard, a steel garage door offers the most cost-effective option, providing maximum durability for a reasonable price. However, when it comes to choosing a steel garage door, there are some important things to know.
Primarily, it’s crucial to remember that steel garage doors come in different gauges. Basically, the lower the gauge, the thicker the metal. For example, a 24-gauge steel door is stronger than a 25-gauge door, and so forth. According to Juan Caballero, owner of JC Garage Door Center in Suisun City, you should always go with the strongest option available. “When it comes to non-insulated steel garage doors, the best choice for residential use is 24-gauge,” he says. “Garage doors go all the way to 28-gauge, but I don’t recommend going any lower than 25 because your door will be more susceptible to damage.”
Mr. Caballero says insulated doors are exceptions because their “sandwich” construction provides additional reinforcement. “Since an insulated garage door has two layers of metal, you can go down to a 25- or 26-gauge door because the two layers provide ample strength when they’re combined. But again, when it comes to a single-layer door, I always recommend 24-gauge for maximum durability.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for garage door companies that have earned the prestigious Diamond Certified award. For JC Garage Door Center, the best way to consistently ensure customer satisfaction is to provide every client with honest, high-quality service, regardless of the extent of the work. "This company was founded on the principles of honest and quality, and that's still how we operate today," says owner Juan Caballero. "When we see our customers around town, we know we can greet them happily and they'll be equally glad to greet us."
JC Garage Door Center has been providing, installing and repairing garage doors for residential clients in Solano, Napa, and Contra Costa Counties since 2009. The company carries a wide range of products at its Suisun City showroom (including doors made by industry leaders like LiftMaster and Amarr), and its technicians are available 24/7 to handle emergency repairs.
Unlike less experienced garage door companies that take a "one size fits all" approach to every job and let the quality of their work suffer as a result, JC Garage Door Center prioritizes quality and attention to detail in every aspect of its operations. "We believe quality is priceless, so we make sure it comes first on every job," affirms Mr. Caballero. "Whether they need large installations or minor repairs, our customers can be assured they're getting the best possible service."
JC Garage Door Center further differentiates itself from its competition by providing every job with the hands-on expertise of Mr. Caballero himself. "I'm present on each jobsite to make sure things are being done correctly," he explains. "The way I see it, it takes a lot less time to double check things than it does to come back and fix them, so I always do a final inspection before signing off on a project."
