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JC Express Movers

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Diamond Certified Company Report
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JC Express Movers
100 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE FEBRUARY 2024
CERT 2765

Diamond Certified Ratings Dashboard

100

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 100 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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JC Express Movers
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Diamond Certified Researched Articles on JC Express Movers

researched article

A look at JC Express' fleet of moving trucks

JC Express Movers handles all types of residential and commercial moving projects for clients throughout the Bay Area. The family-owned and operated company takes a full-service approach that includes everything from packing and unpacking to storage unit loading and unloading, and it also has the capabilities to offer hauling services like trash removal and furniture disposal.

Owner Juan Carlos Rodriguez credits much of JC Express Movers’ success to its honest, customer-oriented business practices. “We’ve built a reputation for being clear with our customers and giving them recommendations for saving money on their projects, which they really appreciate,” he says. “Ultimately, we want to make their moves as low-cost and stress-free as possible.”

JC Express Movers prioritizes safety in every aspect of its operations, which Mr. Rodriguez says is important for ensuring positive results. “We hold regular safety meetings with our technicians and make sure they’re up-to-date on the best techniques for packing items, carrying furniture, and loading trucks. I never send someone into the field until I’m sure they can maintain our high standards of excellence.”

“Customer satisfaction is our top priority, so we focus on providing our clients with helpful information and being completely transparent during the moving process. By listening to their needs, taking their concerns seriously and being extra careful with their belongings, we’re able to ensure their have great experiences.”

Save money and still get a professional move.
Moving is expensive and costs are constantly rising. If you’re looking for a way to get a professional move but still save money, here are some tips you should know.

Time is money.
“The biggest cost when it comes to moving is labor, so you can save money by saving your company labor time,” says Juan Carlos Rodriguez, owner of JC Express Movers in Walnut Creek. “That means packing/unpacking and disassembling/reassembling items yourself, including delicate items like TVs. Every move is different, though, so your moving company should be able to give you advice on ways to save money on your specific project. Talk to them about your budget and needs and they’ll find a way to make your move as affordable as possible.”

Get in-person quotes.
By coming to your home and looking at all of your belongings instead of asking you to submit a list of items or photos, your mover should be able to give you a more accurate bid. They should also provide their bid in writing and include a written list of all included items so you can see if anything has been left off.

Ask about services and extra fees.
Extra fees are common in the moving industry—it’s how many companies are able to bid low and still make money—so it’s important to ask about that beforehand. Mr. Rodriguez says some moving companies have a base hourly rate that covers the moving services, but services like packing, crating, antique moving and heavy item moving can cost more. Make sure you know what’s included in your estimate.

Similarly, find out what fees the company is required to charge. “Licensed movers have to follow certain mandatory requirements, so things like fuel surcharges, loading and unloading time, and double drive time have to be included,” explains Mr. Rodriguez. “Some people are surprised by those charges, but moving companies have to follow those rules or else they face penalties or license suspension.”

Maintaining customer satisfaction is a key aspect of any business, but it’s even more important for moving companies that have earned Diamond Certified. For JC Express Movers, keeping clients happy comes down to three factors: safety, professionalism and quality. “We use all the best moving practices and techniques to serve our customers more effectively,” affirms owner Juan Carlos Rodriguez. “Our primary goal is to make their moves as stress-free and low-cost as possible.”

JC Express Movers has been providing all types of residential and commercial moving services for clients throughout the Bay Area since 2015. As a full-service mover, the family-owned and operated company handles everything from packing and unpacking to storage unit loading and unloading, and it also has the in-house capabilities to offer hauling services like furniture disposal and trash removal.

Unlike moving companies that hire inexperienced laborers in an effort to reduce their workload volume, JC Express Movers maintains a staff of highly experienced moving professionals who are thoroughly trained in industry-best practices. “Whenever I hire someone, I personally verify their experience and accompany them on jobs to confirm they’re qualified,” offers Mr. Rodriguez. “It’s my name out there, so I make sure everyone we send into the field does the best possible work.”

Ultimately, Mr. Rodriguez sees JC Express Movers’ honest, transparent business practices as its most valuable attributes. “We give our expert opinion to everyone who calls our office, and we’ll even help them figure out how they can save time and money on an upcoming move,” he explains. “We also provide free onsite estimates and include extras like protecting floors and covering furniture to avoid damage. Our customers really appreciate how dedicated we are to ensuring they have great experiences.”

Diamond Certified Researched Capabilities on JC Express Movers

Service Area

Bay Area
Serving the Bay Area

Main Services

Mover
  • Furniture Moving
  • Furniture Removals
  • Local Moving
  • Long Distance Moving
  • Moving Services
  • Moving Supplies
  • Packing And Moving
  • Piano Moving

Additional Services

Residential & Commercial Moving
Packing & Unpacking
Hauling
Long-Distance Moves Within CA
Gun Safe Moving (Up to 900 Pounds)
Unwanted Furniture Disposal
Custom Crating Services
PODS Container Loading/Unloading
Storage Loading/Unloading

Company Info

Hours
Mon
08:00 am - 06:00 pm
Tue
08:00 am - 06:00 pm
Wed
08:00 am - 06:00 pm
Thu
08:00 am - 06:00 pm
Fri
08:00 am - 06:00 pm
Sat
08:00 am - 03:00 pm
Sun
Closed
Open Now
Mon – Fri: 8am – 6pm
Sat: 8am – 3pm
Website
Contact
JC Express Movers
2121 N California Boulevard, Suite 290, Walnut Creek, CA 94596

Capabilities Table

Company Name
JC Express Movers
Phone Number
DCID Number
DCID9254005886
Managers
JC Rodriguez, Owner
Years in Industry
30+ (Manager)
# of Employees
12
License
CAL-T191474
Memberships
California Moving & Storage Association (CMSA), Better Business Bureau (A+ Rating)
Insurance
Liability Insurance,
Workers' Compensation
Founded
2015
Customer Type
Residential, Commercial
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

JC Express Movers Family Owned
Family Owned
JC Express Movers Established in 2015
Established in 2015
JC Express Movers Senior Discount
Senior Discount
JC Express Movers Residential & Commercial
Residential & Commercial
JC Express Movers Free Estimates
Free Estimates
JC Express Movers Text Responses Available
Text Responses Available
JC Express Movers Live Phone Call Answers
Live Phone Call Answers
JC Express Movers Video Calls Available
Video Calls Available
JC Express Movers Hourly Pricing
Hourly Pricing
JC Express Movers Fixed Pricing
Fixed Pricing

Select Photos From JC Express Movers

1 of 15Picture of A look at JC Express' fleet of moving trucks - JC Express Movers
A look at JC Express' fleet of moving trucks
Picture of A look at JC Express' fleet of moving trucks - JC Express Movers
Picture of JC Express Movers offers packing services. - JC Express Movers
Picture of JC Express Movers pads all furniture during the moving process. - JC Express Movers
Picture of JC Express Movers protects its customers’ floors while moving their belongings. - JC Express Movers
Picture of JC Express Movers pads, wraps and shrink-wraps furniture. - JC Express Movers
Picture of JC Express Movers uses large crews to ensure safety. - JC Express Movers

Diamond Certified Expert Contributor Advice & Tips

JC Rodriguez is owner of <span style="font-size: 10pt;font-family: Times New Roman", serif;">JC Express Movers, a Diamond Certified company. He can be reached at (925) 526-5948 or jcexpressmovers@gmail.com.

JC Rodriguez is owner of JC Express Movers, a Diamond Certified company. He can be reached at (925) 526-5948 or jcexpressmovers@gmail.com.

JC Rodriguez: Always On the Move  



By Matt Solis



JC Rodriguez may have entered the moving industry on a whim, but the moment he saw what the job entailed and considered the long-term potential, he knew he had found his professional calling. “One of my friends was driving an 18-wheeler at the time, and he actually introduced me to the moving industry,” he remembers. “One day, he invited me to help him do some work and I fell in love with it. From the v...

Read Full Article - JC Rodriguez: Always On the Move

JC Express Movers Website and External Feeds

FAQs

By JC Express Movers

Can you do out-of-state moves?

Can you move large or heavy objects?

Do you charge extra for packing and moving services?

Can you help senior citizens move?

Do you provide storage?

What are your top tips for people who pack their own belongings?

JC Express Movers Ratings and Survey Responses

diamondcertified logo
JC Express Movers
100 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE FEBRUARY 2024
CERT 2765

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 100 Verified Customers

Ann L.

JC is extremely conscientious and one of the nicest people that I have ever met. I have used them four times. I recommend them whenever anyone asks. I like his trucks with with the clover on them.

The first two times, he was actually doing some of the wrapping of furniture. He is a very, very calm man, so if you are stressed, he will calm you down. He is so, so nice and his workers are also very nice.

Verified Customer of JC Express Movers, 1 of 100

10 Quality
Yes Loyalty
C.W.

I've used them at least three times over the passed seven years and have referred them to friends and family. They are efficient, careful, don't mess around and get the job done.

Efficient, professional, high level customer service and have had no issues

Verified Customer of JC Express Movers, 2 of 100

10 Quality
Yes Loyalty
Madison H.

Very professional and they are very careful with the placement of your things. The way they move, they are self aware not to hit walls or scratch floors and I appreciate that.

Very friendly, time efficient and knowledgeable about how to move

Verified Customer of JC Express Movers, 3 of 100

10 Quality
Yes Loyalty
Lorie E.

I have never hired anyone, not a gardener, not anyone. They were so good at everything. The people were good, they went above and beyond and they were reasonably priced.

He answers the phone every time, and if he doesn't, he gets back to you in two minutes.

Verified Customer of JC Express Movers, 4 of 100

10 Quality
Yes Loyalty
Elizabeth T.

They were wonderful. I am very happy we used them the first time years ago and then two more times. We have referred them to my parents who have also used them twice.

I have never seen anyone pack a storage unit like them.

Verified Customer of JC Express Movers, 5 of 100

10 Quality
Yes Loyalty
John N.

Extremely professional people, they watch what they are doing and they think about what they are doing. They are extremely careful, however, they move quickly.

We have used them several times. They do it just right. You couldn't find better. Their prices are reasonable whereas other companies are higher priced and want to crate your belongings.

Verified Customer of JC Express Movers, 6 of 100

10 Quality
Yes Loyalty
Megan O.

I've used them twice, for my mom and myself within a couple of months, which tells you something. They were efficient and they wanted to get the job done.

Fast and professional

Verified Customer of JC Express Movers, 7 of 100

10 Quality
Yes Loyalty
Jennifer M.

Very professional, I don't feel like they wasted time. They were in and out, clean and they listened to directions. I have recommended them to friends.

Efficient, clean and good communication

Verified Customer of JC Express Movers, 8 of 100

10 Quality
Yes Loyalty
Brian M.

They were awesome. They protected our 85-inch TV like it was a baby. They also moved my mom. She is a nightmare and they were kindest people ever.

Attentive, reliable and kind

Verified Customer of JC Express Movers, 9 of 100

10 Quality
Yes Loyalty
Peter W.

They really took care of us, were very quick and did more than expected in a short amount of time. This was our second time using them.

The care they took with our items is unsurpassed. I have heard horror stories about other movers. They wrapped everything carefully, were ready to go quickly and got us moved without issues.

Verified Customer of JC Express Movers, 10 of 100

10 Quality
Yes Loyalty
Doris B.

They are prompt, courteous, efficient and handle everything carefully. I have used them six times in the last three years.

When I call, they are available. I usually call last minute, so timeliness.

Verified Customer of JC Express Movers, 11 of 100

10 Quality
Yes Loyalty
Jessica M.

They are worth what you pay, seven hours of straight work. They moved everything heavy at a reasonable price.

Work ethic and reliability, they were there when they said they would be and the price was reasonable.

Verified Customer of JC Express Movers, 12 of 100

10 Quality
Yes Loyalty
Andreas W.

I was just telling a friend of mine that they totally helped me out. I didn't realize how much stuff I had.

They helped me pack my kitchen and they fixed my futon. They were a good crew and JC was really nice too.

Verified Customer of JC Express Movers, 13 of 100

10 Quality
Yes Loyalty
Shannon D.

They are punctual, reliable, get the job done and the cost is the cost. I have used them so many times.

Honest and reliable

Verified Customer of JC Express Movers, 14 of 100

10 Quality
Yes Loyalty
James P.

A very good company with great workers that are courteous and professional, don't hesitate to use them.

His guys always do a thorough and great job. If I had a local move, I would use them again.

Verified Customer of JC Express Movers, 15 of 100

10 Quality
Yes Loyalty
Moe W.

They are very efficient, have good prices and the movers are very nice and easy to work with.

Overall, it was a good experience. We have used them multiple times.

Verified Customer of JC Express Movers, 16 of 100

10 Quality
Yes Loyalty
Tim F.

They were really good, the nicest people with great attitudes and were super professional.

They did exactly as quoted, were on time and super friendly even though our move wasn't the easiest. We had two flights of stairs where we were moving from and a super steep driveway where we were moving to. They resolved it quickly and made our move easy. They ran things up the steep driveway, because the truck wouldn't fit and didn't even blink an eye or complain. They just made it happen.

Verified Customer of JC Express Movers, 17 of 100

10 Quality
Yes Loyalty
Timothy R.

I would recommend them to the world. They were amazing. I can't say enough about them.

They were amazing, not one scratch on anything and nothing was broken. Punctual, reliable and they take pride in what they do.

Verified Customer of JC Express Movers, 18 of 100

10 Quality
Yes Loyalty
Ryan S.

I have used them a couple of times. They have a great crew and are super helpful.

Trustworthy and dependable

Verified Customer of JC Express Movers, 19 of 100

10 Quality
Yes Loyalty
Leila N.

I would recommend them. They moved my entire family of five in a timely manner.

They are very clean, efficient with time and easy to communicate with.

Verified Customer of JC Express Movers, 20 of 100

10 Quality
Yes Loyalty
Jim W.

Really good, reliable service, reasonable price and I highly recommend them.

They were good across the board. I've used them a couple of times.

Verified Customer of JC Express Movers, 21 of 100

10 Quality
Yes Loyalty
Shelly G.

I thought they were very efficient, careful and didn't waste any time.

They were very careful and the move went super smooth.

Verified Customer of JC Express Movers, 22 of 100

10 Quality
Yes Loyalty
David G.

On time, they had excellent communication and the pricing was great.

Efficient and reasonable pricing

Verified Customer of JC Express Movers, 23 of 100

10 Quality
Yes Loyalty
Tina R.

Very communicative, on time and the price was good and competitive.

Communicative, they sent reminder emails and very detailed emails on what to pack, not pack and what to expect. Also, they were pretty accommodating.

Verified Customer of JC Express Movers, 24 of 100

10 Quality
Yes Loyalty
Robert C.

I would say that for a fair price, they did a very, very good job.

They were flexible on the fly. They moved things and then moved things back for us. They were kind about that.

Verified Customer of JC Express Movers, 25 of 100

10 Quality
Yes Loyalty
Linda M.

They are very thorough, take care of your stuff and do a good job.

I watched them pack and they did a really good job.

Verified Customer of JC Express Movers, 26 of 100

10 Quality
Yes Loyalty
Kathy V.

They were reliable, gave a great quote and I would use them again.

The people are friendly and hard workers.

Verified Customer of JC Express Movers, 27 of 100

10 Quality
Yes Loyalty
Bill K.

They did a great job, were efficient and I am pleased with them.

Overall, they did a great job and were very efficient.

Verified Customer of JC Express Movers, 28 of 100

10 Quality
Yes Loyalty
Grayson S.

Use them if you're looking for honest, kind respectful people.

In the very beginning of the process, I was going to go with a different company, but it wasn't going well, so I called JC Express and spoke to the owner. He took the time to explain everything and gave me an honest quote. Even the people who did the work were really nice. For example, the door of the apartment I was moving out of was broken and a worker took out his tools and fixed it. It was an amazing experience.

Verified Customer of JC Express Movers, 29 of 100

10 Quality
Yes Loyalty
Glen T.

I would recommend them. I have used them a couple of times.

Reasonable, on time and did a great job.

Verified Customer of JC Express Movers, 30 of 100

10 Quality
Yes Loyalty
Judith C.

They were efficient, friendly and followed directions.

Very efficient

Verified Customer of JC Express Movers, 31 of 100

10 Quality
Yes Loyalty
Mark G.

They did a fabulous job and I have recommended them.

Extremely fast, they moved two full vans about 40 miles and had it all unloaded in one day.

Verified Customer of JC Express Movers, 32 of 100

10 Quality
Yes Loyalty
Jeffrey P.

They were highly rated and did not disappoint.

Quick and efficient

Verified Customer of JC Express Movers, 33 of 100

10 Quality
Yes Loyalty
Michelle W.

They were very detailed and easy to work with.

The owner was super helpful with coordinating everything.

Verified Customer of JC Express Movers, 34 of 100

10 Quality
Yes Loyalty
Jason H.

They are great. I have used them three times.

They have been attentive, prompt and as cost efficient as the process can be.

Verified Customer of JC Express Movers, 35 of 100

10 Quality
Yes Loyalty
Brooke J.

They were reliable and made everything easy.

Flexible

Verified Customer of JC Express Movers, 36 of 100

10 Quality
Yes Loyalty
O.U.

They were amazing. I would recommend them.

They work fast and are reliable.

Verified Customer of JC Express Movers, 37 of 100

10 Quality
Yes Loyalty
Linda C.

I am very pleased. They are very thorough.

Everything is satisfactory.

Verified Customer of JC Express Movers, 38 of 100

10 Quality
Yes Loyalty
Alexis R.

They did a great job and got the job done.

There was nothing they couldn't handle while moving.

Verified Customer of JC Express Movers, 39 of 100

10 Quality
Yes Loyalty
Sarah J.

They were reliable, affordable and quick.

Reliable and very considerate with my items

Verified Customer of JC Express Movers, 40 of 100

10 Quality
Yes Loyalty
Reggie R.

Very hard working and nothing was broken

The main guy helped do the move in and set up. I can't remember his name but he was great.

Verified Customer of JC Express Movers, 41 of 100

10 Quality
Yes Loyalty
Michael R.

They were great. I would recommend them.

They took care of my property very well, were nice and did an excellent job.

Verified Customer of JC Express Movers, 42 of 100

10 Quality
Yes Loyalty
Shelly R.

They were prompt, respectful and fast.

Fast, respectful and on time

Verified Customer of JC Express Movers, 43 of 100

10 Quality
Yes Loyalty
Andrea W.

They are reliable, quick and friendly.

They did what we needed the most, the scheduling was easy and they were on time. They got the job done quickly and didn't break anything.

Verified Customer of JC Express Movers, 44 of 100

10 Quality
Yes Loyalty
Kristyn V.

Very careful, polite and professional

Efficient and careful

Verified Customer of JC Express Movers, 45 of 100

10 Quality
Yes Loyalty
Sid B.

Great value and high quality service

The actual move was flawless, very good execution and it went very smoothly.

Verified Customer of JC Express Movers, 46 of 100

10 Quality
Yes Loyalty
Jacob S.

They were reliable and efficient.

Reliable and efficient

Verified Customer of JC Express Movers, 47 of 100

10 Quality
Yes Loyalty
Allen D.

I've referred people already.

It was a good experience.

Verified Customer of JC Express Movers, 48 of 100

10 Quality
Yes Loyalty
Don C.

These are the people you use.

Honest, hardworking, nice, respectful, careful and they took care of everything. They did what they said they were going to do. They had enough people, they packed the entire house and I didn't even pack a drawer. I had some big plants and some awkward stuff that was priceless to me and they moved them carefully.

Verified Customer of JC Express Movers, 49 of 100

10 Quality
Yes Loyalty
Ellie K.

I would recommend them.

They are great, friendly, fast and don't damage things.

Verified Customer of JC Express Movers, 50 of 100

10 Quality
Yes Loyalty