logo

Integrity Electric, Inc.

Electrical Contractor
|
Marin  San Francisco  Sonoma Counties
Diamond Certified Company Report
diamondcertified logo
Integrity Electric, Inc.
488 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
17 CONSECUTIVE YEARS
SINCE JULY 2008
CERT 1372

Diamond Certified Ratings Dashboard

488

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 488 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds
logo
Integrity Electric, Inc.
Diamond Certified Company Report Menu
  • Ratings
  • Surveys
  • Articles
  • Capabilities
  • Photos
  • Videos
  • Expert Advice

Get a Quote or Call with Questions

Diamond Certified Researched Articles on Integrity Electric, Inc.

researched article

Integrity Electric sends a fully stocked service vehicle to every job.

Integrity Electric, Inc. is a full-service electrical contracting company that provides a wide array of electrical installations, ranging from one-hour service calls and troubleshooting to complete home remodels and commercial building installations. The company specializes in Marin County so as to provide the best customer service for the residents of Marin.

Integrity Electric is a certified installer of Tesla power walls, which allow homeowners to capture and store the energy that’s generated from their solar systems so it can be used later in the day. “Homeowners with existing solar panels are perfect customers for us,” says President Jerry Thompson. “Let us show you how to maximize your existing solar array.”

Integrity Electric recently won a 2023 Best of Marin award from Pacific Sun. “We want to thank our amazing customers for voting for us,” says Mr. Thompson. “We feel especially grateful and blessed.” The company’s projects and tasks include EV power stations, main panel and subpanel repairs and replacements, ethernet wiring, and much more.

Integrity Electric was established in 1993 by the husband-and-wife team of Jerry and Kari Thompson. The company provides electrical home inspections that point out “improper installations” as well as any needed upgrades. The Thompsons say realtors and homeowners find the itemized pricing in the reports to be a valuable tool.

"Our business approach is simple: We answer our phones, keep our promises and provide superior electrical work. Happy customers are the best form of advertisement, so it’s very important to strive for integrity and honesty in all that we do."

Owners Jerry and Kari Thompson and family-Integrity Electric, Inc.Owners Jerry and Kari Thompson and family

Diamond Certified Researched Capabilities on Integrity Electric, Inc.

Service Area

serving area
Marin County
Sonoma County
San Francisco
Serving Marin, Sonoma and San Francisco Counties, Including San Rafael, Novato, Santa Rosa, Rohnert Park and the Mission District

Main Services

Electrical Contractor
  • Ceiling Fan Repair
  • Circuit Breaker Repair
  • Electrical Inspections
  • Electrical Panel Upgrades
  • Electrical Repairs
  • Electrical Services
  • Emergency Electrician
  • Hot Tub Wiring
  • Lighting Repairs
  • Outlet Installations
  • Subpanel Installation
  • Whole Home Surge Protectors

Additional Services

Tesla Powerwall Certified Installer
Residential and Commercial
Installations
Complete Homes and Remodels
Service Panel Upgrades
Hot Tubs and Spas
Tenant Improvements
Troubleshooting

Company Info

Hours
Mon
07:00 am - 04:00 pm
Tue
07:00 am - 04:00 pm
Wed
07:00 am - 04:00 pm
Thu
07:00 am - 04:00 pm
Fri
07:00 am - 04:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 7am – 4pm
Website
Contact
Integrity Electric, Inc.
3817 Redwood Hwy Suite A, San Rafael, CA 94903

Capabilities Table

Company Name
Integrity Electric, Inc.
Phone Number
DCID Number
DCID4154998844
Managers
Jerry and Kari Thompson, Owners
Years in Industry
40+ (Mr. Thompson)
# of Employees
9
License
678330
Insurance
Liability Insurance,
Workers' Compensation
Founded
1993
Payment Accepted
american express,
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Integrity Electric, Inc. Family Owned
Family Owned
Integrity Electric, Inc. Residential & Commercial
Residential & Commercial
Integrity Electric, Inc. Live Phone Call Answers
Live Phone Call Answers
Integrity Electric, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From Integrity Electric, Inc.

1 of 7Picture of Integrity Electric Inc. - Integrity Electric, Inc.
Integrity Electric Inc.
Picture of Integrity Electric Inc. - Integrity Electric, Inc.
Picture of One of Integrity Electric's fully stocked service vans - Integrity Electric, Inc.
Picture of Integrity Electric Inc. - Integrity Electric, Inc.
Picture of Integrity Electric Inc. - Integrity Electric, Inc.
Picture of Integrity Electric Inc. - Integrity Electric, Inc.
Picture of Integrity Electric Inc. - Integrity Electric, Inc.

Diamond Certified Expert Contributor Advice & Tips

Jerry Thompson is a 40+ year veteran of the electrical industry and president of Integrity Electric, Inc., a Diamond Certified company since 2008. He can be reached at (415) 347-6975 or by email.

Jerry Thompson is a 40+ year veteran of the electrical industry and president of Integrity Electric, Inc., a Diamond Certified company since 2008. He can be reached at (415) 347-6975 or by email.

Jerry Thompson: Electrical Integrity

By James Florence, Diamond Certified Program Reporter

SAN RAFAEL — When Jerry Thompson was 18 years old, he wasn’t sure which direction his professional path would take. Fortunately, with a little paternal guidance, he was able to forge his way to a successful career. “I got involved in the electrical trade through the encouragement of my father,” he explains. “When I graduated high school, I wasn’t sure what I wanted to do. My father was an electrician, and he said the trade had done hi...

Read Full Article - Jerry Thompson: Electrical Integrity

Integrity Electric, Inc. Website and External Feeds

Social Media Links

Integrity Electric, Inc. Ratings and Survey Responses

diamondcertified logo
Integrity Electric, Inc.
488 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
17 CONSECUTIVE YEARS
SINCE JULY 2008
CERT 1372

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 488 Verified Customers

Sandy R.

Integrity Electric did a whole huge project for me and they really did a beautiful job. They were very trustworthy and I was totally satisfied.

They seemed to know what they were doing, they were extremely cordial people, and easy to work with.

Verified Customer of Integrity Electric, Inc., 1 of 488

10 Quality
Yes Loyalty
Chris W.

It is a locally-owned business with quality service. The owner Jerry, drives the business and makes sure to meet your expectations.

I liked that they have ideas to share and I never feel ripped off. They do things without argument and they make themselves available to you.

Verified Customer of Integrity Electric, Inc., 2 of 488

10 Quality
Yes Loyalty
Deborah F.

I would say they are very good, very reliable, and very honest. On the other hand, they are a little expensive.

They were punctual and did what they promised they'd do.

Verified Customer of Integrity Electric, Inc., 3 of 488

10 Quality
Yes Loyalty
Nancy B.

I use them all of the time. The person who did my house inspection recommended them. I live in a century old home, and I've had them over to do big jobs and little jobs, and just to get estimates for other jobs. Their support staff in the office is great too in helping me with all of the scheduling. I've used various electricians from this company over to handle numerous jobs, and they've all been good. I will continue to use them.

They've always been very responsive and have been easy to work with. I've been happy with their work. I think they are great.

Verified Customer of Integrity Electric, Inc., 4 of 488

10 Quality
Yes Loyalty
Joan W.

I would say they're honest. The only thing I didn't like is that I was quoted one price over the phone after telling them the situation, but when he got here, the price ended up being a higher price. That was my only dissatisfaction but I still use them.

The promptness and the fact that I've used them a lot in the past, so I'm comfortable with them and know they're trustworthy. They're also punctual and they come when they say will.

Verified Customer of Integrity Electric, Inc., 5 of 488

10 Quality
Yes Loyalty
Sandy R.

They were very responsive to my needs. I had an entire addition in my home done by them. It was a fairly large job, taking roughly 2 months to complete. They worked at it until they got it right, they were very hardworking, and overall, I'm very pleased.

They were straightforward about what I could do, and what I couldn't do.

Verified Customer of Integrity Electric, Inc., 6 of 488

10 Quality
Yes Loyalty
Clint M.

I had a good experience with them, and for their size, they had good communication. Their office was local and they were easy to deal with. For a contractor of my size, it is nice to interact with the owner. I value that a lot.

I like that they were local and their office was close. The two workers were great and competent.

Verified Customer of Integrity Electric, Inc., 7 of 488

10 Quality
Yes Loyalty
Lynette K.

I tell them that they are very expensive. I've dealt with the owner for my clients, and I like that he will look at the property and talk to the client about whether or not the work will have the right aesthetic for resale.

They will get the job done, and it will look good.

Verified Customer of Integrity Electric, Inc., 8 of 488

10 Quality
Yes Loyalty
John I.

Very professional, knows what their doing, gets the work done, respectful appearance, and the owner comes out to do the survey. They were very knowledgeable, in and out, and all in all, it was a good experience.

Professional

Verified Customer of Integrity Electric, Inc., 9 of 488

10 Quality
Yes Loyalty
Anya B.

They're very dependable, they provide great service, they're usually able to identify a problem and correct it, there's good communication from the office, and the electricians they usually send are good.

They're very dependable, they provide great service, they're usually able to identify a problem and correct it, there's good communication from the office, and the electricians they usually send are good.

Verified Customer of Integrity Electric, Inc., 10 of 488

10 Quality
Yes Loyalty
Greg N.

Jerry was very hands on, he came out for the estimate and followed through with the work after his technicians completed the work. I was impressed by how hands-on he was, considering he is the owner.

I liked the quality of their work.

Verified Customer of Integrity Electric, Inc., 11 of 488

10 Quality
Yes Loyalty
Gary A.

Very professional, and Jerry proved to be very knowledgeable. The company was super. They were really very good. We had an emergency issue and the owner came out and serviced us right away.

They were just professional in all aspects. They explained what the situation was so that we understood it.

Verified Customer of Integrity Electric, Inc., 12 of 488

10 Quality
Yes Loyalty
Alex T.

They were prompt. I was able to get them to schedule the work for us relatively quickly so didn't have to wait too long, they were on time, and I think everything worked out pretty well.

I guess I'd say that they were attentive.

Verified Customer of Integrity Electric, Inc., 13 of 488

10 Quality
Yes Loyalty
Michelle B.

They stand by their work. I'm a real estate agent, and they are on my referral list. I don't refer anybody I don't trust. They are the kind of people I like to do business with.

They're always pleasant and capable. They come out in a timely manner when you need them. I really like Integrity Electric. They are my top people to go to.

Verified Customer of Integrity Electric, Inc., 14 of 488

10 Quality
Yes Loyalty
Jason D.

They are very prompt in responding to emails and phone calls. They are professional in the work that they do. While they are not the cheapest, they are reasonable in price.

They exhibited professionalism on the job and in the quality of their workmanship. I liked that they charged a fair price too.

Verified Customer of Integrity Electric, Inc., 15 of 488

10 Quality
Yes Loyalty
Judy V.

I already have told many friends about them. They have a high quality of work, they are completely trustworthy, and they will work all the way until they find the problem.

They have integrity.

Verified Customer of Integrity Electric, Inc., 16 of 488

10 Quality
Yes Loyalty
Alan T.

Professional, on time, and the quality of their work is great. They know the business and they know every aspect of being an electrician. They know what they are doing.

Their professionalism, I think they are great.

Verified Customer of Integrity Electric, Inc., 17 of 488

10 Quality
Yes Loyalty
Richard S.

They are thoughtful and efficient. I felt confident, because they are Diamond Certified. However, the years of repeat business keep me coming back, because they care.

They did everything well.

Verified Customer of Integrity Electric, Inc., 18 of 488

10 Quality
Yes Loyalty
John B.

They handled the permits for replacing the main panel in our house when we were not getting any electricity. It was an old house that we had just bought.

Their promptness and helping with everything

Verified Customer of Integrity Electric, Inc., 19 of 488

10 Quality
Yes Loyalty
Jim C.

That you can get a personal response, they do what they say, and they are very interested in doing the job right, because they are conscientious.

Easy to contact them

Verified Customer of Integrity Electric, Inc., 20 of 488

10 Quality
Yes Loyalty
Sandy S.

I've actually recommended Integrity Electric to a couple of my neighbors. Jerry, the owner, is an intelligent man and he's very personable.

I like the ease of working with Jerry.

Verified Customer of Integrity Electric, Inc., 21 of 488

10 Quality
Yes Loyalty
Maria M.

They're punctual. They get the job done. They're expensive, but they get the job done right. You don't have to wait around for them either.

Their honesty

Verified Customer of Integrity Electric, Inc., 22 of 488

10 Quality
Yes Loyalty
Tracy D.

They are usually available when I need them and they are very clear about pricing. The guys who came out to do the work were really nice.

The readiness of their scheduling

Verified Customer of Integrity Electric, Inc., 23 of 488

10 Quality
Yes Loyalty
Johana J.

They are dependable. They come when they say they are going to. It is easy to get their service. You don't have to wait too long.

They seem very qualified about the work they are doing.

Verified Customer of Integrity Electric, Inc., 24 of 488

10 Quality
Yes Loyalty
Rebecca H.

He was professional, quick, and the best part, was that the final cost of the job came in much less than the original estimate.

they were easy to schedule an appointment with, they worked quickly, and they were very professional while they were here.

Verified Customer of Integrity Electric, Inc., 25 of 488

10 Quality
Yes Loyalty
Brenda B.

Superior customer service and expertise, real professionals with professional acumen, everything they promised, came through.

Customer service

Verified Customer of Integrity Electric, Inc., 26 of 488

10 Quality
Yes Loyalty
Sue H.

The job is done efficiently and courteously. My time was very well respected. They are very courteous to my time schedule.

It was everything I needed. They fixed everything.

Verified Customer of Integrity Electric, Inc., 27 of 488

10 Quality
Yes Loyalty
Mary S.

I recommend using them. They're knowledgeable, easy to talk to, helpful, and they fix what you ask them to come and fix.

They actually fix what you ask them to fix.

Verified Customer of Integrity Electric, Inc., 28 of 488

10 Quality
Yes Loyalty
Bonnie P.

They know what they are doing. When you call, the owner shows up if he is in the area and he fixes the problem himself.

Just their knowledge and service

Verified Customer of Integrity Electric, Inc., 29 of 488

10 Quality
Yes Loyalty
Bob M.

Jerry, the owner, is a really terrific gentleman. He is really knowledgeable and a good guy. He is a pleasant person.

Probably Jerry

Verified Customer of Integrity Electric, Inc., 30 of 488

10 Quality
Yes Loyalty
David Z.

I would recommend them. Josh came out and if you get him, you are in good hands. I can't speak for anyone else.

He did a good job.

Verified Customer of Integrity Electric, Inc., 31 of 488

10 Quality
Yes Loyalty
Ali A.

The gentleman was very nice and very courteous. I felt comfortable having him in my house. He was trustworthy.

The gentleman was really helpful and really nice. He did a repair on one of the outlets, as the wires were crossed as a courtesy, which I appreciated.

Verified Customer of Integrity Electric, Inc., 32 of 488

10 Quality
Yes Loyalty
James D.

Two thumbs up, if you have electrical, hire them in an instant. Their employees are really nice and helpful.

They were prompt, efficient and they cleaned up after themselves.

Verified Customer of Integrity Electric, Inc., 33 of 488

10 Quality
Yes Loyalty
Jeremy M.

We liked them a lot. It's a local, family owned business. We met the owner. We thought they were very good.

I liked that they got the job done at a reasonable price and that they knew what they were doing. I was very satisfied with everything that they did for us.

Verified Customer of Integrity Electric, Inc., 34 of 488

10 Quality
Yes Loyalty
Theresa H.

I have two homes and always use them. They are reputable, honest, and have not taken us to the cleaners.

They took care of me. I would use them again.

Verified Customer of Integrity Electric, Inc., 35 of 488

10 Quality
Yes Loyalty
Jody M.

They are wonderful people and nice people who do good work. They are expensive, but they do great work.

I think the people are the best part. The two people who have been to my home are good people. Jerry, the owner, has been out. I can't remember the other person's name.

Verified Customer of Integrity Electric, Inc., 36 of 488

10 Quality
Yes Loyalty
Amy L.

I would tell other consumers if you need a good electrician, you should consider Integrity Electric.

They are timely, professional, and always do a great job.

Verified Customer of Integrity Electric, Inc., 37 of 488

10 Quality
Yes Loyalty
Aaron S.

They were very honest, quick, and they had good prices. The work was done fast and perfectly.

The technician was very nice. I don't recall his name. He was quick to give me an honest price. He was in and out in the time frame he estimated.

Verified Customer of Integrity Electric, Inc., 38 of 488

10 Quality
Yes Loyalty
Annie B.

Very knowledgeable, helpful and they don't take advantage of you. They are fair financially.

The technician that came out was great.

Verified Customer of Integrity Electric, Inc., 39 of 488

10 Quality
Yes Loyalty
Nelson R.

I would tell them that they are a good company and that they should give them a call, yeah.

Well there is one thing, they were really personable. The guy seemed to care about me as a customer

Verified Customer of Integrity Electric, Inc., 40 of 488

10 Quality
Yes Loyalty
Alison C.

I would tell others that Integrity provides very good service, but they are very expensive.

They were polite. They came when they said they would come.

Verified Customer of Integrity Electric, Inc., 41 of 488

10 Quality
No Loyalty
Dave H.

The work they did is good and quoted on a flat fee. The hourly rate seems a little pricey.

Nothing

Verified Customer of Integrity Electric, Inc., 42 of 488

10 Quality
No Loyalty
Linda G.

I would just say that I found them to be very helpful, reliable, and they did a good job.

They just were friendly, honest, and they did a good job. They were here and got the work done in a timely manner and it went really well.

Verified Customer of Integrity Electric, Inc., 43 of 488

10 Quality
Yes Loyalty
Jill S.

They were great, on time and didn't charge if they had to come back. They were terrific.

On time, and they knew what they were doing.

Verified Customer of Integrity Electric, Inc., 44 of 488

10 Quality
Yes Loyalty
Carles P.

They're reliable, they earned my trust, and they're very professional in their dealings.

I think they are able to fix my problems or offer solutions as to what I need. They're very responsive.

Verified Customer of Integrity Electric, Inc., 45 of 488

10 Quality
Yes Loyalty
Kris K.

They showed up really fast when I had an emergency. They did the job and I was pleased.

The man was professional, clean, and he cleaned up his mess. He helped me move my stove back and he was just very professional.

Verified Customer of Integrity Electric, Inc., 46 of 488

10 Quality
Yes Loyalty
Christina D.

That it is a family owned business and they are friendly, knowledgeable and efficient.

They got the job done for a price that I thought was reasonable.

Verified Customer of Integrity Electric, Inc., 47 of 488

10 Quality
Yes Loyalty
Galen D.

We were just totally satisfied. They were tidy and I was very pleased with their work.

I had them do additional work along the way and they were very accommodating.

Verified Customer of Integrity Electric, Inc., 48 of 488

10 Quality
Yes Loyalty
Kathy T.

They were on time and able to do extra work and fixed everything that needed fixing.

They were available. Other electricians never returned my calls.

Verified Customer of Integrity Electric, Inc., 49 of 488

10 Quality
Yes Loyalty
Carol A.

Not only do they do a good job, but they are very personable and very professional.

Not only do they do a good job, but they are very personable and very professional.

Verified Customer of Integrity Electric, Inc., 50 of 488

10 Quality
Yes Loyalty