Im Roofing Company provides a wide range of roofing services for residential and commercial clients in San Francisco, the Peninsula, the East Bay, and the North Bay. In addition to installing, repairing and replacing all types of roofing systems (including tile, torch-applied and composition shingle), the company is qualified to help its customers with specialized work like Title 24 compliance applications.
President Mike Im says Im Roofing Company’s honest approach to roofing has been critical to its success. “Integrity and honesty are important to us—they show through in everything we do. We truly care about our clients and their projects, so we tell them what to expect from beginning to end and do whatever it takes to keep our promises.”
Im Roofing Company believes in educating its clients about the details of their projects so they can make the right decisions for their situations. “We want our customers to have a good understanding of the roofing process by the time we’re finished with their jobs,” affirms Mr. Im. “We understand their roofs are big investments, so we focus on educating them the right way.”
“Customer satisfaction is very important to us, so we always make sure each client is happy before moving on to the next project. We’re not just trying to make a quick dollar—we want to build long-term relationships with our customers and earn their trust so they recommend us to their friends and families.”
Take precautionary steps to ensure your roof lasts as long as possible.
Having a new roof installed on your house is a significant investment, so it’s important to understand the various environmental factors that can negatively affect its performance and lifespan. Ultimately, the type of roof you choose for your home should complement your particular environment and surroundings. Consider the following tips for dealing with common roof problems:
Condensation
Condensation is the result of a buildup of warm, moisture-filled air. If your attic is inadequately ventilated, it can cause condensation to decay the wood sheathing and rafters, which will eventually destroy the roof structure. To ensure your attic is properly ventilated, have a roofing contractor install larger or additional vents that cause the air temperature in the attic to match the outside air temperature.
Moss
Once moss starts growing on moist wood shingles and shakes, it traps even more moisture on a roof’s surface and causes rot. The best way to avoid the possibility of moss growth on your roof is to trim back trees and bushes that create damp, shaded areas. Keeping your gutters clean is also important, as it ensures proper drainage and gives moss less chance to grow and thrive.
Shingles
In order for a roof to be effective, it needs to be completely protected by high-quality shingles. When shingles become too old or are torn off by wind, the roof’s structure becomes vulnerable to water damage and rot. A deteriorated roof only gets worse as time goes on, so it’s important to have any missing or torn shingles replaced as soon as possible.
Flashing
Without high-quality, tight flashings around your roof’s chimney, skylights, vents and junctions, water can enter your home and damage your ceilings, walls, electrical systems and insulation. Have a professional conduct a roof inspection twice a year to ensure your flashings are in good shape.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing companies that have earned the prestigious Diamond Certified award. For Im Roofing Company, the key to keeping clients happy is simple: take the time to make sure they’re completely satisfied before moving on to the next project. “We want to build long-term relationships with our clients, so their happiness is our number one priority,” affirms President Mike Im. “We’re not trying to make a quick dollar—our goal is to provide them with high-quality, cost-effective outcomes.”
Im Roofing Company has been providing roofing services for residential and commercial clients in San Francisco, the Peninsula, the East Bay, and the North Bay since 2018. The company has the training and equipment to install, repair, and replace all types of roofs, including specialized systems like tile, composition shingle and torch-applied.
Unlike roofing contractors that take a “hands off” approach to informing their clients about the specifics of their roofing options, Im Roofing Company considers consumer education one of the hallmarks of its business. “A new roof is a big expense, so we make sure our clients have all the information they need to make the right decisions,” says Mr. Im. “For example, in San Francisco, commercial buildings are required to use Title 24 compliant material, which is also known as ‘cool roofing.’ We help our clients understand their Title 24 options and help them choose products that are right for their properties.”
Another distinguishing attribute of Im Roofing Company is its dedication to finding and solving difficult issues that many roofing companies aren’t qualified to handle. “We love to troubleshoot,” confirms Mr. Im. “By drawing upon our decades of industry experience and roofing knowledge, we’re able to look at the bigger picture and find the real source of the problem.”
