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Home Living Window Fashions

Awnings & Window Coverings
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Diamond Certified Company Report
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Home Living Window Fashions
68 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
5 CONSECUTIVE YEARS
SINCE DECEMBER 2020
CERT 2616

Diamond Certified Ratings Dashboard

68

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 68 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE February 2025

Company summary image
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Home Living Window Fashions

Rated Highest in Quality and Helpful Expertise for 5 Consecutive Years.

Quick Summary

  • Diamond Certified since 2020
  • Designs and installs window covering and outdoor living products for residential clients throughout the Greater Bay Area
  • Offers free consultations
  • Works with top brands like USMotions, LaCosta, Graber and SummerSpace

Top News Updated

NEW PRODUCTS & SERVICES

Home Living Window Fashions is now offering Aero-Louv pergolas with motorized opening roofs. They open for light and air but close to keep the sun and rain off of patios.

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NEW PRODUCTS & SERVICES

Home Living Window Fashions is offering an advanced gutter protection system called Klean Gutter Leaf Guard. It comes with several unique features that promise superior protection and less service.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “The quality of their products is great and they’re really good at making sure our needs are met. If we have any problems after the installation, they’ll try to resolve them.”

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From a recent Diamond Certified Survey Response: “They’re very easy to work with. It’s an easy conversation where you feel like you actually know them. They’re in it for more than just the money.”

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Special Events & Promotions

Home Living Window Fashions is offering 15% off on Aero-Louv pergolas, plus free installation.

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Home Living Window Fashions
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Get a Quote or Call with Questions

Diamond Certified Researched Articles on Home Living Window Fashions

researched article

Home Living Window Fashions installed these window coverings in a customer’s bedroom.

Home Living Window Fashions designs and installs a wide variety of window covering and outdoor living products for residential clients throughout the Greater Bay Area. This family-run company works with everything from motorized retractable awnings and outdoor power shades to plantation shutters, fine custom drapery, motorized shades and blinds. Home Living also offers Australian-style sail shades to both residential and commercial clients.

Company President Shem Isaac credits much of Home Living Window Fashions’ success to its company-wide dedication to quality. “We only carry products we believe in, so if we make a claim that a certain product is of exceptional quality, we’re able to demonstrate why—what we call a demonstrable difference,” he explains. “Working with this class of products costs us a bit more, but it’s worth it because it leads to superior, long-lasting results.”

Home Living Window Fashions’ project coordinators prioritize communication during every step of their clients’ projects, which Mr. Isaac says is important for ensuring they have positive experiences. “We regularly update our customers about the status of their orders and keep them informed about when to expect delivery and installation. By the time we’re finished, they understand how to get the most out of their new awning, shade or window coverings.”

“We believe every person’s home should be one of their favorite places on Earth, and it's our mission to help make that a reality. From the moment a client makes that initial phone call until their project is complete, we utilize our expertise and attention to detail to provide a home improvement experience they’ll truly enjoy.”

Find a window covering dealer that prioritizes your interests over brand loyalty.
Most window covering companies partner with a manufacturer like Hunter Douglas or Graber and carry that entire line, but going with that option isn’t the best idea for homeowners because no company does everything the best,” cautions Shem Isaac, president of Home Living Window Fashions in Benicia. “For example, one manufacturer might have a lot of great products, but their shutters may be low-quality, so just making a choice based on brand wouldn’t be smart in that situation.”

Mr. Isaac says the best window covering providers stock the best available products on the market regardless of the manufacturer, which ensures their customers get the right products and materials for their needs. “Ultimately, this is a better option that trying to find a suitable product from a brand that may not meet your needs.”

Brands change, but your needs should always come first.
It’s true that brands change over time. What once was the standard-bearer in terms of quality may not remain at the top of the industry forever. “For example, there’s a well-known brand that we refuse to carry because they’re still living off of the reputation that their independent fabricators created back in the ’90s,” says Mr. Isaac. “As manufacturers are bought out, change practices and vary their customer service approaches, sellers must remain vigilant and work for the good of their customers, not remain loyal to companies that don’t provide quality products or back them up with strong warranties.”

When you’re choosing a provider for new window coverings, look for a company that works to give you the best products for your needs and budget rather than trying to sell you products based on brand loyalty. You’ll end up with a better product, better customer service, and a finished room that truly reflects you and your interests.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for window covering companies that have earned the prestigious Diamond Certified award. For Home Living Window Fashions, the key to keeping clients happy is simple: offer high levels of quality throughout every job, from the initial estimate to the finishing touches and beyond. “When Melody [Isaac, co-owner] and I started this company, we knew we weren’t going to sacrifice anything when it came to quality,” says President Shem Isaac. “We only carry products that we believe in and our installers are highly trained experts, so we’re able to ensure our clients get superior, long-lasting results.”

Home Living Window Fashions has been installing and replacing window covering products for residential and commercial clients throughout the Greater Bay Area since 2019. The company has the training and experience to work with everything from blinds and shutters to drapery and retractable motorized awnings, and it carries numerous products made by industry leaders like Somfy and Mirage Screen Systems.

Unlike less experienced window covering companies that prefer to give price estimates over the phone, Home Living Window Fashions employs a personalized process that brings its product options right into its customers’ homes. “We send a trained decorator to every house to measure the windows, provide an estimate and place an order that’s built around the client’s needs,” explains Mr. Isaac. “This allows our customers to ask questions and get the information they need to make smart decisions for their homes.”

Ultimately, Mr. Isaac sees Home Living Window Fashions’ company-wide dedication to quality control as its most important attribute. “After we finish an installation, we do thorough quality control checks to make sure everything has been completed to the highest standards,” he says. “We earn our customers’ initial business with our great products and competitive prices, but we earn their referrals and repeat business with our superior installation methods and ongoing customer service.”

Diamond Certified Researched Capabilities on Home Living Window Fashions

Service Area

San Francisco
Contra Costa County
Alameda County
Solano County
Marin County
Napa County
Sonoma County
San Mateo County
Santa Clara County
Serving the Greater Bay Area

Main Services

Awnings
  • Awning Covers
  • Awnings
  • Canopies
  • Canopy Covers
  • Canvas Awnings
  • Metal Awnings
  • Motorized Awnings
  • Outdoor Awnings
  • Patio Shade Sails
  • Porch Awnings
  • Retractable Awnings
  • Window Awnings
Window Coverings
  • Basement Window Coverings
  • Blinds For Sliding Glass Doors
  • Custom Window Treatments
  • Patio Roller Shades
  • Roller Shades For Windows
  • Roman Shades
  • Skylight Coverings
  • Vertical Cellular Shades
  • Window Coverings
  • Window Shades And Blinds
  • Window Treatments
  • Wood Blinds For Windows

Additional Services

Shutters, Drapery, Motorized Blinds & Shades
Motorized Retractable Awnings & Outdoor Screens
Exterior Shades, Canopies & Awnings
SunSetter Awnings
Louvered Roof Pergolas

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 8am – 5pm
Sat: By Appointment
Website

Capabilities Table

Company Name
Home Living Window Fashions
DCID Number
DCID9258176321
Managers
Shem and Melody Isaac, Owners
Years in Industry
20 (Shem Isaac)
# of Employees
9
License
1059366
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2019
Customer Type
Residential, Commercial
Warranties & Guarantees
Manufacturers’ Warranties on Products, 1-Year Warranty on Installations
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

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capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

Home Living Window Fashions Family Owned
Family Owned
Home Living Window Fashions Free Quotes & Consultations
Free Quotes & Consultations
Home Living Window Fashions Weekend Hours
Weekend Hours
Home Living Window Fashions Live Phone Call Answers
Live Phone Call Answers
Home Living Window Fashions Fixed Pricing
Fixed Pricing
Home Living Window Fashions Financing Available
Financing Available
Home Living Window Fashions Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Home Living Window Fashions Green business Practices
Green business Practices
Home Living Window Fashions Worksmanship Guaranteed
Worksmanship Guaranteed
Home Living Window Fashions Payment Plan Available
Payment Plan Available

Select Photos From Home Living Window Fashions

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Home Living Window Fashions
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Diamond Certified Expert Contributor Advice & Tips

Shem Isaac is president of Home Living Window Fashions, a Diamond Certified company. He can be reached at (415) 493-8979 or by email.

Shem Isaac is president of Home Living Window Fashions, a Diamond Certified company. He can be reached at (415) 493-8979 or by email.

Shem Isaac: Drawn Into Shades

By James Florence, Diamond Certified Resource Reporter

BENICIA — While he initially planned for a temporary stint in the window covering industry, Shem Isaac ultimately found himself drawn into a permanent career. “Before I got involved in window coverings, I was in the water purification business,” he recounts. “My company was being bullied by a much larger competitor, and it got to the point where I was having trouble supporting my family. An acquaintance of mine who had a small window coveri...

Read Full Article - Shem Isaac: Drawn Into Shades

Home Living Window Fashions Website and External Feeds

FAQs

By Home Living Window Fashions

Will you give me an estimate over the phone?

What does your estimate process look like?

Can you do virtual consultations?

Can I send my own measurements?

How long will it take to get my new window treatments?

Where are your products made?

What are some current trends in the window fashions industry?

Do you offer window treatments that integrate with smart home technology?

Home Living Window Fashions Ratings and Survey Responses

diamondcertified logo
Home Living Window Fashions
68 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
5 CONSECUTIVE YEARS
SINCE DECEMBER 2020
CERT 2616

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 68 Verified Customers

Michael C.

They take great care in helping you choose a good match with your decor and the style of your house. They are thoughtful about looking at your house and what will blend together. They take into account your existing decor so it's aesthetically pleasing. They listen to you but are not afraid to give you good advice.

Verified Customer of Home Living Window Fashions, 1 of 68

10 Quality
Yes Loyalty
Emily K.

I would if say if you really want high quality custom window coverings, absolutely contact them. Melody is stellar is helping with the design, the right placement of curtains, picking colors to go with your interior and is super helpful rather than saying here is my catalog.

Verified Customer of Home Living Window Fashions, 2 of 68

10 Quality
Yes Loyalty
Sandra M.

One of the shutters came damaged, but due to Covid, we can't get it until next month, so I'm not happy with the time, but this is nothing compared to what is going on it the world. I am happy with the people, their presentation, and the quality of merchandise.

Verified Customer of Home Living Window Fashions, 3 of 68

10 Quality
Yes Loyalty
Mia W.

The quality of the product is great and they are really good at making sure our needs are met. They make sure that if we have any problems after the installation. they will try to resolve it.

Verified Customer of Home Living Window Fashions, 4 of 68

10 Quality
Yes Loyalty
Monique V.

They were professional and on it. They know their products. The owners go and train with the manufactures, so they can speak to the quality and if any problems come up, they take care of it.

Verified Customer of Home Living Window Fashions, 5 of 68

10 Quality
Yes Loyalty
Evelyn M.

They are very easy to work with. It's an easy conversation where you feel like you actually know them and have known them forever. They are in it for more than just to make money.

Verified Customer of Home Living Window Fashions, 6 of 68

10 Quality
Yes Loyalty
Mike M.

I thought the work was good. They addressed any concerns that we had. The materials took some time, but I think that is from the manufacturer, overall, you get what you pay for.

Verified Customer of Home Living Window Fashions, 7 of 68

10 Quality
Yes Loyalty
Carter J.

Shem is in the business of shades and blinds, and I would not look beyond his service. I have already referred someone to him for an awning in Half Moon Bay.

Verified Customer of Home Living Window Fashions, 8 of 68

10 Quality
Yes Loyalty
Karina S.

The quality of the product is the top of the line, therefore, the pricing is a little higher, but it is worth it for good quality. You get what you pay for.

Verified Customer of Home Living Window Fashions, 9 of 68

10 Quality
Yes Loyalty
Sharon D.

They were quick and easy, very professional, and the blinds came out beautifully. They worked with me on pricing and finding the right product for me.

Verified Customer of Home Living Window Fashions, 10 of 68

10 Quality
Yes Loyalty
Maryanne S.

The quality is very good. They have a lot of choices, but they are not cheap at al. It was more expensive than I thought it would be.

Verified Customer of Home Living Window Fashions, 11 of 68

10 Quality
Yes Loyalty
Ava G.

I like the quality of the products and the person that did the installation was knowledgeable, efficient and friendly.

Verified Customer of Home Living Window Fashions, 12 of 68

10 Quality
Yes Loyalty
Ken J.

They are super friendly, great to work with, designed it the way we wanted it and the installation went smoothly.

Verified Customer of Home Living Window Fashions, 13 of 68

10 Quality
Yes Loyalty
Russell M.

Shem and Melody are very responsive. The product is amazing and we are very happy with shutters they recommended.

Verified Customer of Home Living Window Fashions, 14 of 68

10 Quality
Yes Loyalty
Jasmine H.

Well, they have good products and they know what they are doing, lots of good advice.

Verified Customer of Home Living Window Fashions, 15 of 68

10 Quality
Yes Loyalty
Zoey W.

They do good work, the service is excellent quality and the product is very good.

Verified Customer of Home Living Window Fashions, 16 of 68

10 Quality
Yes Loyalty
Autumn Y.

They are very professional and their product is better than other providers.

Verified Customer of Home Living Window Fashions, 17 of 68

10 Quality
Yes Loyalty
Marsha W.

They were very personable and the opposite of dealing with a big box store.

Verified Customer of Home Living Window Fashions, 18 of 68

10 Quality
Yes Loyalty
Jimmie J.

The staff is very professional and stood up to the agreement we made.

Verified Customer of Home Living Window Fashions, 19 of 68

10 Quality
Yes Loyalty
John E.

Very personable, professional and provides great ideas and insight

Verified Customer of Home Living Window Fashions, 20 of 68

10 Quality
Yes Loyalty
Edward K.

They are punctual and have good products at a reasonable price.

Verified Customer of Home Living Window Fashions, 21 of 68

10 Quality
Yes Loyalty
Liam J.

Very good quality materials, good workmanship and quick work

Verified Customer of Home Living Window Fashions, 22 of 68

10 Quality
Yes Loyalty
Luna K.

The service and owners wife were very good and helpful.

Verified Customer of Home Living Window Fashions, 23 of 68

10 Quality
Yes Loyalty
Rick M.

If shutters are what you need, then give them a call.

Verified Customer of Home Living Window Fashions, 24 of 68

10 Quality
Yes Loyalty
Vernon H.

Very satisfied with the installation and services

Verified Customer of Home Living Window Fashions, 25 of 68

10 Quality
Yes Loyalty
Carol H.

The did creative problem solving and were timely.

Verified Customer of Home Living Window Fashions, 26 of 68

10 Quality
Yes Loyalty
David B.

Highly recommend, they did a great job.

Verified Customer of Home Living Window Fashions, 27 of 68

10 Quality
Yes Loyalty
Matt P.

The attention to detail was perfect.

Verified Customer of Home Living Window Fashions, 28 of 68

10 Quality
Yes Loyalty
Monique M.

Great customer service and quality

Verified Customer of Home Living Window Fashions, 29 of 68

10 Quality
Yes Loyalty
Sam A.

I recommend them to all for use.

Verified Customer of Home Living Window Fashions, 30 of 68

10 Quality
Yes Loyalty
Steve H.

Good product and good service

Verified Customer of Home Living Window Fashions, 31 of 68

10 Quality
Yes Loyalty
Elizabeth P.

They did a really good job.

Verified Customer of Home Living Window Fashions, 32 of 68

10 Quality
Yes Loyalty
Maggie Y.

It's a very good product.

Verified Customer of Home Living Window Fashions, 33 of 68

10 Quality
Yes Loyalty
Jean R.

I would recommend them.

Verified Customer of Home Living Window Fashions, 34 of 68

10 Quality
No Loyalty
Veronica B.

I would recommend them.

Verified Customer of Home Living Window Fashions, 35 of 68

10 Quality
Yes Loyalty
Christophe B.

I would recommend them.

Verified Customer of Home Living Window Fashions, 36 of 68

10 Quality
Yes Loyalty
Denise G.

I would recommend them.

Verified Customer of Home Living Window Fashions, 37 of 68

10 Quality
Yes Loyalty
Ron R.

I would recommend them.

Verified Customer of Home Living Window Fashions, 38 of 68

10 Quality
Yes Loyalty
Lesley G.

Excellent service

Verified Customer of Home Living Window Fashions, 39 of 68

10 Quality
Yes Loyalty
Joan Q.

They come out very prepared, which is what I am most impressed with. They came out with the materials, different options in different price ranges, and color choices all packed in a case. They were able to answer all of my questions.

Verified Customer of Home Living Window Fashions, 40 of 68

9 Quality
Yes Loyalty
Todd F.

They are professional and Shem is very organized. I also had to coordinate with painters and he was able to work with me to work around that schedule. The people he hired were very professional.

Verified Customer of Home Living Window Fashions, 41 of 68

9 Quality
Yes Loyalty
Christa A.

I liked working with them. They were nice, pleasant, reliable and punctual. I didn't compare prices, so I don't know how they compare with other companies.

Verified Customer of Home Living Window Fashions, 42 of 68

9 Quality
Yes Loyalty
Art M.

They were really upfront about everything, cost, time frames, and overall product information. I think they are a good company.

Verified Customer of Home Living Window Fashions, 43 of 68

9 Quality
Yes Loyalty
Celia E.

They were very nice, easy to work with, knew their stuff, and came up with a solution that works well in my unique space.

Verified Customer of Home Living Window Fashions, 44 of 68

9 Quality
Yes Loyalty
Leon L.

They were very detailed, very knowledgeable, and explained everything to us so there were no surprises.

Verified Customer of Home Living Window Fashions, 45 of 68

9 Quality
Yes Loyalty
Michael L.

Competitive prices and great communication

Verified Customer of Home Living Window Fashions, 46 of 68

9 Quality
Yes Loyalty
Bob N.

They are pretty easy to work with.

Verified Customer of Home Living Window Fashions, 47 of 68

9 Quality
Yes Loyalty
Jack B.

They do very good quality work.

Verified Customer of Home Living Window Fashions, 48 of 68

9 Quality
Yes Loyalty
Katherine M.

I would recommend them.

Verified Customer of Home Living Window Fashions, 49 of 68

9 Quality
Yes Loyalty
Christy F.

I would recommend them.

Verified Customer of Home Living Window Fashions, 50 of 68

9 Quality
Yes Loyalty