High Definition Solar is a full-service solar provider that serves residential clients throughout Northern California. Its experienced technicians are trained to handle every aspect of solar installations, from conducting comprehensive financial and energy analyses to dealing with paperwork and permits. In addition to installing solar power systems, the company offers a wide range of roofing services, including dry rot repair and energy-saving upgrades.
Director of Operations & Installations Josh Bandy says much of High Definition Solar’s success is due to its customer-oriented staff of industry experts. “Our clients can sense our team spirit and the pride we take in our work. That’s the number one comment we receive from customers—they can tell our employees really enjoy what they do by the way they handle every situation.”
Prior to each installation, High Definition Solar’s technicians perform a thorough roof assessment so they can custom-design a solar power system that works for both the client’s roof and budget. The company provides each customer with a plan to optimize solar energy savings, and it stands behind these projections with a worry-free solar production guarantee. “We believe in solar as a secure investment, so we’re confident of its profitability for our clients,” affirms Mr. Bandy.
“Our mission is to spread the benefits of solar power to homeowners throughout the Bay and Sacramento Areas. We believe simplifying the process of going solar is the key to its widespread adoption, so we guide our clients through the process and make it as easy as possible for them.”
Take simple steps to get the most out of your solar power system.
Having a solar power system installed on your property requires a lot of time and money, so it’s a good idea to maximize the system’s performance however possible. To get the most out of your system, consider the following tips:
- Make sure you have high-quality equipment. Solar panels and inverters are installed as one system, and each individual piece only works as well as the entire unit. Tim Netherton, CEO of High Definition Solar in Concord, recommends installing a solar array with micro-inverters. “Micro-inverters are individual inverters for each solar module,” he explains. “They allow the panels to work independently instead of working as a row. That means instead of 16 modules in a row, you can have three or four all working on different parts of your roof.”
- Your solar contractor should install your solar panels in the best location for gathering sun power. Keep surrounding trees trimmed to limit shade, as even minor shading can lower a solar system’s effectiveness by up to 80 percent. Solar panels are wired in a series, so minor shading on one panel can impact all panels unless they’re used with micro-inverters.
- Talk with your solar panel provider about maximizing your panel array for your exact location. For example, locations that get early morning fog may benefit from orienting panels to take full advantage of clear skies in the afternoon.
- Dust, bird droppings, tree branches, fallen leaves and other debris can significantly reduce the energy output of your solar panels. If your area gets a lot of dust, use a hose to clean the panels once a month. In windy areas, clean the panels every month or two. Your installer may be able to provide regular cleaning services or recommend a different company.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for solar companies that have earned the prestigious Diamond Certified award. For High Definition Solar, the key to achieving and maintaining high levels of customer satisfaction is simple: take a focused, personalized approach to every job to ensure the best possible results. "The passion and dedication we give to our clients is second to none," affirms CEO Tim Netherton. "We want every customer to enjoy their experience with us, and focusing all our energy on their specific project is an important part of that."
High Definition Solar has been installing solar power systems for residential clients throughout the Greater Bay Area since 2010. As a full-service provider, the company is qualified to handle every aspect of solar installations, from conducting energy and financial analyses to dealing with the paperwork and permitting processes. It also provides its clients with plans to optimize their energy savings, and it stands behind those projections with a "worry-free" solar production guarantee.
Unlike solar companies that limit their services to installing and repairing solar power systems, High Definition Solar is also qualified to offer a variety of roofing services, including dry rot repair and energy-saving upgrades. "You have to understand roofing if you're going to do solar correctly, and that's where we excel," says Mr. Netherton. "We're just as experienced and skilled in roof work as we are in solar work, so we're able to maximize the efficiency of every installation."
To further differentiate itself from its competition, High Definition Solar offers workmanship and product warranties that are among the longest in the solar industry. "Our power inverters and panels are covered for 25 years, and all our labor is backed for 10 years with an all-inclusive warranty," explains Mr. Netherton. "There's no fine print with us–if a client has a problem with their solar system, we'll come out and service it at no additional cost."
