Heritage Exteriors Inc. installs and replaces all types of siding and windows for residential and commercial clients throughout Northern California. The family-owned and operated company has the in-house capabilities to handle every phase of its customers’ exterior renovation projects, from the initial consultations to the finishing touches.
Co-owner David Chernetskiy credits much of Heritage Exteriors’ success to its customer-oriented approach to the siding and window installation process. “We love meeting people, talking to them about their needs and seeing their reactions after we’re finished with our work,” he says. “Our clients know that we’re going to be honest and fair, and if they ever have questions, we’ll be available to help.”
Heritage Exteriors takes the time to educate its customers so they can get the most long-term value out of their investments. “We don’t just install something and then consider the job complete—we explain our process and make sure the client understands what to expect from their new siding or windows going forward,” affirms Mr. Chernetskiy. “Ultimately, we want them to feel confident that they got exactly what they were looking for.”
“Everyone who works here is part of our extended family, so we all care equally about controlling the quality of our work and impressing clients with our craftsmanship every step of the way. Whether it’s a minor touch-up or a major update, we’re all about treating them like family and doing the best possible job.”
When choosing vinyl siding for your home, take your time and consider your options.
Vinyl siding is popular for many reasons, including ease of care, durability and range of color choices. However, just like any home improvement product, different types of vinyl siding have specific advantages and disadvantages. Before you decide which type of vinyl siding is best for your home, consider the following tips:
- Look for high-quality vinyl siding that can withstand impact (rocks thrown by a lawnmower, a stray baseball, etc.). Vinyl siding panels have to be replaced if they get damaged, so purchase a few extra sheets as a precautionary measure.
- Ask your contractor about style choices. Board and batten vertical vinyl siding can be a wise choice for historical homes, while cedar vinyl siding mimics cedar shingles for a Victorian or coastal feel. Vinyl siding also comes in woodgrain style and gives the appearance of wood.
- Look for siding that has reinforced nailing hems, which allow them to be nailed to the surface of the home and can help prevent high winds from tearing them loose.
- When possible, choose extra-long vinyl siding sheets to minimize the occurrence and appearance of seams.
- Thicker siding is usually a better value than thin siding, which can sag, bend and warp. Like every product that’s exposed to the elements, vinyl needs to expand and contract. High-quality vinyl siding expands and contracts more than anything else, which is why it lasts so long.
- Vinyl siding has little or no insulation properties. If your home gets a lot of sun on certain exterior walls, consider asking your contractor to install a layer of insulation underneath the vinyl panels.
- Vinyl siding may appear different once it’s installed. To avoid this problem, ask your contractor to provide you with some large siding panels rather than small sample squares. You may need to purchase larger samples, but your satisfaction can be well worth the added expense. Set the panels against your home in the sun and shade. Judge the color at different times of day over several days before making your final decision.
Customer satisfaction is a key focus of any successful business, but it’s even more important for siding contractors that have earned Diamond Certified. For Heritage Exteriors Inc., the best ways to keep clients happy are to be honest with them and provide them with the best possible service. “We’re a family-owned business, so we’re able to control the quality of our work and make sure our clients have great experiences,” affirms co-owner David Chernetskiy. “Everyone who works here truly cares about each other, and that translates to how we treat our customers."
Heritage Exteriors has been installing and replacing siding and windows for residential and commercial clients throughout Northern California since 2019. The company is qualified to handle every phase of the exterior renovation process, from the initial consultations to the finishing touches.
Unlike less experienced siding contractors that take an “assembly line” approach to each job in an effort to increase their workload volume, Heritage Exteriors takes the time to get to know its clients and educate them so they understand what they’re paying for. “We don’t just install siding or windows and then leave—we explain our entire process so our clients know what to expect,” says Mr. Chernetskiy. “We also make ourselves available to answer any questions they have, which makes them feel better about their decisions.”
Ultimately, Mr. Chernetskiy sees Heritage Exteriors’ transparent business practices as its most important attributes. “Our clients respect that we don’t have hidden fees—if there are additional parts of the job, we’ll explain everything instead of trying to hide it or showing up later with change orders,” he says. “At the end of the day, we want them to feel confident that they’ve made smart decisions for their homes and families.”
