Question 1

Do you offer same-day service?

Accepted Answer

Yes, we can book same-day service if our schedule allows for it.

Question 2

Can you give me an estimate over the phone?

Accepted Answer

We don’t give estimates over the phone because we need to be onsite to determine the exact problem.

Question 3

Can you clean my HVAC equipment?

Accepted Answer

Yes, our HVAC equipment maintenance service includes cleaning the interior components of the system.

Question 4

Can you diagnose, service and repair my equipment on the same day?

Accepted Answer

We can usually do the repairs on the same day if we have the right parts in stock. If your equipment is a rare make or model, we may need to do a special order for those parts.

Question 5

When should I change my thermostat battery?

Accepted Answer

We recommend changing your thermostat battery every time you change your HVAC filter. Even if the battery is still working, if it’s running out and the power is lower than usual, the thermostat might act up, especially if it’s a smart model. We get a lot of calls from homeowners who think their HVAC systems are broken, but when our technicians look into it, they find it’s just a dead battery.

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