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Heather Thurber, Redwood Empire Realty

Real Estate Sales - Agent
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Lake  Marin  Solano  Sonoma Counties
Diamond Certified Company Report
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Heather Thurber, Redwood Empire Realty
16 SURVEYS
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  • Rating
1 CONSECUTIVE YEAR
SINCE FEBRUARY 2025
CERT 2843

Diamond Certified Ratings Dashboard

16

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 16 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Company Report Menu

  • Survey Responses
  • Researched Articles & Profile
  • Capabilities
  • Website & External Feeds
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Heather Thurber, Redwood Empire Realty
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Diamond Certified Researched Articles on Heather Thurber, Redwood Empire Realty

Sonoma County native Heather Thurber and Redwood Empire Realty help clients buy and sell residential real estate in Sonoma, Marin, and Napa Counties. Mrs. Thurber has experience working with everything from single-family homes to investment properties, and she utilizes the latest technology to ensure her clients stay up-to-date on the details of their transactions.

Mrs. Thurber brings an in-depth understanding of the North Bay market to every transaction. “I grew up here and know this area inside and out, from its rural properties to its unique neighborhoods,” she affirms. “By combining that local knowledge with my years of real estate experience, I’m able to guide our clients toward the best decisions for their specific needs.”

Mrs. Thurber specializes in helping clients navigate major life transitions, from purchasing their first homes to downsizing after decades at the same location. “I excel at making difficult transactions as easy as possible,” she says. “My calm, solutions-oriented approach helps my clients feel supported through every step of the process. Whether they’re buying, selling or investing, I want them to be secure in their choices and excited for the future.”

“Our clients are always our top priority, so we provide them with expert guidance and work tirelessly to help them achieve their real estate goals. Our comprehensive knowledge of industry trends and issues allows us to provide the insights they need to feel empowered.”

If you’re trying to sell your home, more online exposure means a greater chance of finding the right buyer.
Most people who are in the market for a new home start by looking online to see what’s available and check the average prices in the locations where they want to live. Even though they usually turn to real estate agents to help them narrow down their choices and negotiate the terms of the sale, their first glimpse of their new home is often on a computer screen.

Listing a home online can be challenging and confusing to the average seller, but finding the right real estate agent to help you do it effectively can increase your odds of finding the right buyer. First and foremost, home listings that have quality photos and videos will garner more attention and foot traffic. A professional photographer can usually get shots that will show off your home’s best assets. Grainy or poor-quality photos can actually harm the chances of selling your home by not encouraging buyers to visit in person.

Video tours can also be a big asset, depending on the property. Some video tours are stationary and filmed by spinning the computer around to show all the corners and angles. Others are 360-degree tours that walk through the home, which gives buyers a good idea of what’s inside without having to visit.

Having a home listed on the Multiple Listing Service (MLS), popular online real estate sites like Zillow and social media can help increase the number of potential buyers that are exposed to your home. Most buyers will never drive by and see a “For Sale” sign—you and your agent need to help them find your property, and online listings are the best way to do this.

Customer satisfaction is a key focus of any successful business, but it’s even more important for real estate companies that have earned Diamond Certified. For Redwood Empire Realty, the best way to keep clients happy is to take a principled approach to their real estate transactions. “We put our clients first and do whatever it takes to ensure they have great experiences,” says owner Heather Thurber. “With our high level of knowledge and wide-ranging skills, we’re able to help people through challenging transactions in a way that’s totally ethical and aboveboard.”

Redwood Empire Realty has been helping clients buy and sell residential real estate in Sonoma, Marin, and Napa Counties since 2023. The company is qualified to work with everything from single-family homes to investment properties, and it uses cutting-edge technology to keep its clients up-to-date on every aspect of their transactions.

Unlike less experienced real estate companies that put minimal effort into marketing properties, Redwood Empire Realty takes a varied approach that ensures its clients’ homes reach the right audiences. “We do everything from traditional flyers to retargeting and digital marketing on property-specific websites,” says Ms. Thurber. “Through it all, we want our clients to have fun and feel supported every step of the way.”

Ultimately, Ms. Thurber sees her deep connection to Sonoma County and unique understanding of its local real estate as Redwood Empire Realty’s most important attribute. “I’ve lived here my entire life, so I’m very familiar with the different areas and how certain locations might fit what our clients are looking for,” she affirms. “Staying on top of local trends allows us to guide them toward the best decisions for their needs.”

Heather Thurber, Owner-Heather Thurber, Redwood Empire RealtyHeather Thurber, Owner

Diamond Certified Researched Capabilities on Heather Thurber, Redwood Empire Realty

Service Area

serving area
Sonoma County
Marin County
Napa County
Serving Sonoma, Marin and Napa Counties

Main Services

Real Estate Sales - Agent
  • Commercial Leasing
  • Commercial Property Sales
  • House Buying
  • Multiple Listings Service
  • Office Space Leasing
  • Real Estate Consulting
  • Real Estate Management
  • Real Estate Sales
  • Short Sales
  • Sres

Additional Services

Residential Real Estate Sales & Purchases
Investment Properties
Home Valuation

Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
09:00 am - 02:00 pm
Sun
Closed
Closed
Mon – Fri: 9am – 5pm
Sat: 9am – 2pm
Website
Contact
Heather Thurber, Redwood Empire Realty

Capabilities Table

Company Name
Heather Thurber, Redwood Empire Realty
Phone Number
DCID Number
DCID7074804376
Managers
Heather Thurber, Owner
Years in Industry
9 (Manager)
# of Employees
4
License
02003398
Memberships
North Bay Association of REALTORS, California Association of REALTORS, National Association of REALTORS, Business Alliance Sonoma County, Rotary Club of Santa Rosa
Insurance
Liability Insurance,
Workers' Compensation
Founded
2016
Customer Type
Residential

Certifications & Awards

diamond certified logo

Key Factors

Heather Thurber, Redwood Empire Realty Family Owned
Family Owned
Heather Thurber, Redwood Empire Realty Established in 2016
Established in 2016
Heather Thurber, Redwood Empire Realty Residential Only
Residential Only
Heather Thurber, Redwood Empire Realty Free Quotes & Consultations
Free Quotes & Consultations
Heather Thurber, Redwood Empire Realty Appointments Available
Appointments Available
Heather Thurber, Redwood Empire Realty Text Responses Available
Text Responses Available
Heather Thurber, Redwood Empire Realty Live Phone Call Answers
Live Phone Call Answers
Heather Thurber, Redwood Empire Realty Same-Day Response
Same-Day Response

Heather Thurber, Redwood Empire Realty Website and External Feeds

Company Suggested Links

FAQs

By Heather Thurber, Redwood Empire Realty

How will you market my home?

How do I prepare to buy a home?

How will I know which home is right for me?

What are real estate contingencies?

Can I make an offer on a new home contingent on selling my current home?

Heather Thurber, Redwood Empire Realty Ratings and Survey Responses

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Heather Thurber, Redwood Empire Realty
16 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
1 CONSECUTIVE YEARS
SINCE FEBRUARY 2025
CERT 2843

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 16 Verified Customers

Jan E.

My experience with her was good. She was aggressive and she got it on the market quickly. She did an open house quickly and she gave us all different kinds of advice. She was a good Realtor.

She is enthusiastic, professional, friendly and smart with how to price the house. When one offer fell through, she was quick to get it back on the market.

Verified Customer of Heather Thurber, Redwood Empire Realty, 1 of 16

10 Quality
Yes Loyalty
Steve G.

There is caring involved. She cares about you as a client and the relationship continues beyond the deal or the sale.

We were on our search for over a year and a half and she was helpful with her experience.

Verified Customer of Heather Thurber, Redwood Empire Realty, 2 of 16

10 Quality
Yes Loyalty
Archie F.

They are a stand up organization and they are persistent. They will work with you until you find what you want.

They are reliable and professional. She communicates very well and she works well with my schedule. She is good about closing the property.

Verified Customer of Heather Thurber, Redwood Empire Realty, 3 of 16

10 Quality
Yes Loyalty
Craig M.

They helped me sell a friend's house and she gave us good ideas when it was an overwhelming situation.

She was very helpful and had good contacts in the community.

Verified Customer of Heather Thurber, Redwood Empire Realty, 4 of 16

10 Quality
Yes Loyalty
Kurt S.

That it was an excellent experience, she did a good job for us.

She is very professional. She is good people and she does good business. We have used her more than once.

Verified Customer of Heather Thurber, Redwood Empire Realty, 5 of 16

10 Quality
Yes Loyalty
Steve A.

To use them, they were really good. She went above and beyond.

She was good and she worked hard. There is nothing else she could have done.

Verified Customer of Heather Thurber, Redwood Empire Realty, 6 of 16

10 Quality
Yes Loyalty
Clark A.

They are low key, competent and I trust them.

They are very personable to work with and they know what they are doing. I trust them.

Verified Customer of Heather Thurber, Redwood Empire Realty, 7 of 16

10 Quality
Yes Loyalty
Ken S.

She is proactive, available and professional.

She kept in constant contact and she followed up.

Verified Customer of Heather Thurber, Redwood Empire Realty, 8 of 16

10 Quality
Yes Loyalty
Kristen H.

They went above and beyond in helping us.

I liked that I absolutely trusted them with what I needed help with.

Verified Customer of Heather Thurber, Redwood Empire Realty, 9 of 16

10 Quality
Yes Loyalty
Jeremiah J.

My real estate agent was really good.

Their communication

Verified Customer of Heather Thurber, Redwood Empire Realty, 10 of 16

10 Quality
Yes Loyalty
Pat S.

I have recommended her to people.

She was professional and familiar with the area I was moving from and to. She went above and beyond to help me.

Verified Customer of Heather Thurber, Redwood Empire Realty, 11 of 16

10 Quality
Yes Loyalty
Leonard B.

I would recommend them.

I liked the service that they provided.

Verified Customer of Heather Thurber, Redwood Empire Realty, 12 of 16

10 Quality
Yes Loyalty
Diane R.

That it was good

She was very good and she worked with me well.

Verified Customer of Heather Thurber, Redwood Empire Realty, 13 of 16

10 Quality
Yes Loyalty
Connie D.

They were great.

Everything, they communicated very well and they told us everything we needed to know.

Verified Customer of Heather Thurber, Redwood Empire Realty, 14 of 16

10 Quality
Yes Loyalty
Bella G.

Heather is flexible and understading. Tell her what you need and she will get it done.

The level of professionalism

Verified Customer of Heather Thurber, Redwood Empire Realty, 15 of 16

9 Quality
Yes Loyalty
Dominic D.

They did a good job. They should contact them if they are interested in buying a home.

Good communication and sensitive to our needs

Verified Customer of Heather Thurber, Redwood Empire Realty, 16 of 16

9 Quality
Yes Loyalty
READ ALL 16 SURVEY RESPONSES