Hansen Landscape Contractor

They're very reliable and accommodating. We had to change the scope of our project, and it was not a problem for them. They kept us informed about when they were coming and going and what they were doing. As a result, we also signed up for their maintenance program. We’ve been very happy with their work.

It was very helpful to be able to go to their showroom to see the different materials installed. They spent time with us looking at the different choices, so we could get a good idea of what the choices would look like in our yard. The final product was great.

I thought they were very professional, and the technician’s did what they said they would in the amount of time we needed. We have continued hiring them for maintenance, and they’ve kept the yard healthy, even replacing a few things.

I felt really secure about their work, and the design looked exactly like it was supposed to.

They do good work in a timely manner.

They tell you when they're going to be there and in what time frame. They do what they say they're going to do. They come back if there are any problems and they fix them. They have good follow up.

I would tell others to do some research, look at landscaping books or magazines to get some ideas. Talk to nurseries, ask questions, learn as much as you can, and plan out what you want. Then, design a plan with Steve with what you want or are considering, and you'll get more out of the planning and design experience. Steve is very experienced, knowledgeable, and easy to work with. He will incorporate what you want into the landscaping design.

Steve knows what to do, when to do it, and is very professional in all respects. They show up on time, they do the work, and they are accurate in their estimate of how long the project will take. They know their business well, and they do everything they say they will do in a timely manner.

They are upfront with what they are going to do and what the costs are. They are professional, they have enough people to do the job, and they are just wonderful. A number of years ago, we called them with questions, and they came out, answered all of our questions, and consulted us, but we didn't follow through at the time. When we decided we needed a landscape contractor, we contacted them, because of how wonderful they were back then.

They handled a pesky neighbor very nicely.

I wanted to do a landscaping project with professionals who do the work, the design plan, and get it done. I wanted to use someone who knows what they are doing, not amateurs. I found them in my Diamond Certified Directory. I liked the easiness of using them, from start to finish. They communicated well every step of the way. They listened to me. They worked to please, and they really did a wonderful job.

I liked their dependability, their knowledge, and their expertise. I knew I could count on them to come on time, to complete the project, and to do what I asked them to do. I was very happy with everything that they did.

I liked how they were doing a neighbor's property down the street, and I knew they were Diamond Certified. I had my lawn put in last June. They set up the sprinkler system and showed me how to use it. They did everything in a professional, experienced, and timely manner. I have their lawn service come every two weeks, and I have been very satisfied.

They are reliable, and I like their crew. They are first class employees who are knowledgeable, cooperative, and they answer questions well. I liked how they programmed the sprinkler and took care of all of the electronics to set them up on a nice schedule. I know that they know what they are doing.

They were very professional, and they gave good attention to detail. They were very responsive to our ideas and interests, and they came up with a good landscaping plan. They did all the work to our satisfaction in a timely and organized manner. We were very pleased with the results of the landscaping project and would recommend them.

I really liked how it all turned out and with how the design came to life with the implementation of all the plants and the landscaping work that was done. It really looks nice. We are very happy with the results.

One-stop shopping, they do everything from design, lighting, drip systems, pots, and getting the plants. Their attention to detail is wonderful. They were neat and cleaned up after themselves. They were speedy and arrived on time. The supervisor was fabulous. If I changed my mind about something, he went with it. He was terrific.

Accessibility, if I had a question, they responded quickly.

I've been using them for about a year. They come on schedule, at the right time, and they are very reliable. They do the job they are supposed to do, and it's been a very good experience, unlike a previous company that I never knew if or when they would show up. Steve's crew is very good. I can count on them.

Their reliability and dependability is what I like the best. I do not have to worry about a thing with these guys on the job. It's been great.

They're creative, they work very well with clients, and they always give you extra attention and care. They're pricey, but they have regular workers whom they pay well, and that's important to me. It's worth the price. It's not a crew of day-laborers, which is what you get with other companies.

I think the people that work for them communicate really well. They're really easy to talk with and easy to understand.

I have used them a long time and will continue to use them. They arrive on time, and I like the quality of their work. I recommend them all the time to others. I have no doubts about leaving my house with them working there. They are honest and reliable. Everything is positive about them.

I like Steve and all of his employees. They are the best thing about my experience, because they do their work in a thorough and timely manner. They really deliver consistently in quality and reliability. They always do a good job. I am only doing this survey, because it's for Steve.

They do quality work. I love that company. They work within your budget no matter how small or large, and they do all size projects. Even if you don't have any idea which way you want to go with a project, they work with you until you do. I was very satisfied with them.

I really like that they work with you to help you get what you want. The workers are on time, efficient, and they clean up after themselves. I'm a very satisfied customer.

I have used them regularly for over a year. I had seen some of their work, and I liked their presentation. I would definitely recommend them to others. They are very professional, they know what they are doing, and they are a pleasure to work with.

They follow through on everything. They communicate well, keep me apprised about what they are doing and what is still needed. They answer my questions, so I like that they keep me informed. I really like how they handle doing the work and keeping me aware of everything.

I have used them twice, 13 years apart. They do a very good follow-through. They don't just do a job and walk away. I have zero complaints about them. They are very professional and always do what they say they will do.

I liked that they did a fabulous job for me and have not changed since I last used them, which was 13 years ago. I know I can rely on them.

One thing that I really did appreciate is that when they say they're going to be there, they show up on time, they work all day until the project is done, and when they leave, everything is absolutely spotless.

They do wonderful work. When I had my yard done, they worked with me to make sure I got exactly what I wanted.

I think they're very professional. I really thought that Louis helped us with all of our needs. They even came back after the job was done to answer some questions for us. Overall, they did a very good job.

I liked that they made sure that they answered any questions that I had and that they tried to please me as much as possible.

My parents had used them a while back, so I knew they were experienced and reputable. I am very satisfied with the quality of the work they are doing for me. I would highly recommend them and have already.

I like the quality of the work they are doing for me, and I like not having to think about it. They keep everything looking in tip-top shape, and they meet all of my expectations. They come on time when they are supposed to, and they take care of everything that needs to be done.

That they're reasonable to work with, if you have a budget and tell them about it, they're not going to quote you something over your budget or try to make you feel bad for not having more money to spend.

The people were nice, they did a good job cleaning up, and the owner checked in with me via email frequently.

I have been using Steve on a continuing basis. I would tell others that they will get a good value for their money, because he knows his business. They are very good at what they do, very knowledgeable.

I like that they take pride in what they are doing. They are conscientious, so that they fix things until it is done right, until it satisfies them. They are very exact about their work. They are reliable and professional. Their experience and integrity shows. These are career landscape professionals who care about quality.

They were very responsible workers. They came on time, the work done was excellent, and everyone was very nice. I asked them to come back for something that I didn't notice, and they were fine with it.

The quality of the work

We found Steve Hansen in the Diamond Certified Directory. He is the best contractor experience we have ever had. I have already recommended him again and again, because he is just wonderful.

I like that Steve is very organized. He and his crew live up to what they said they would do. We have no issues, no problems, and only praise for the quality of the work they are doing for us.

They were very well organized. All of the people on the job were very knowledgeable, polite, and helpful. In fact, I am planning to prune trees in the fall, and I will be calling them.

I appreciated their website. It was helpful to look at the plants available. The showroom is very helpful also. I was able to choose what I wanted easily. It was really good.

They do great work, have great communication, and good service all the way around. Their prices are a little bit higher than others, but the outcome is so good that it is worth it.

Customer Service

If I had a friend and I thought it would be a good match for my friend, I would certainly recommend Steve Hansen and his company. They do great work, and I have been satisfied.

I like that they are professional and have met all my expectations fully. They are a good outfit to do business with.

We used them for the design and the construction and it was completely redone. Their design was very creative and the materials they used really expanded the living space.

The workers were great and the workers cleaned up everyday.

I have the most beautiful yard due to their craftsmanship. We didn't have a clue of what we wanted. They provided the information, and we went with it. We are 100% happy.

They are professional and quick in delivery. They came in and got it done quickly, which is another wonderful aspect of their work. It has been a few years, and we love it just as much today.

They're extremely organized. They have great expertise when it comes to hard-scaping, and they will give you what you want, as long as you tell them exactly what you want.

The team and the people were awesome.

They do a good job. I had input on what I wanted, and they listened. They were efficient, started when they said they would, and ended within a sufficient amount of time.

The way my backyard looks, the design

I liked that he took the time to listen to me first and then figured out how to solve the problem that I told him about. I had several problems. He solved all of them.

I liked that he took the cement slab I had and turned it into a beautiful landscape. That was the solution to my problem.

They have excellent communication skills. They tell you exactly what is happening on what day, and they keep in contact with you. They don't rest until I am satisfied.

The owner, Steve, and all of his staff are nice and polite people. They showed up when they were supposed to, and they cleaned up every day. I don't see how they could have done better. I had used them before, and I was so pleased that I turned to them again.

Steve Hansen is incredibly creative and does a fabulous job. He redid a job that someone else had not done right. He really makes every effort to satisfy his customer.

They follow up with you. They don't hesitate to correct a mistake. They are not about the money, they are about the customer.

They always got back to us whenever we called. They responded to any concerns we raised, were very courteous and professional, and they all worked really hard.

They're very thorough, and they follow through with everything that they say they will. I've worked with many different contractors over the years, and they're in the top two or three.

We had a very good experience with them. Their communication was top notch. Everyone was professional and very organized. It was a very good experience.

Good communication and quality work

They had good customer service. They had someone who would come out and answer questions. He was very helpful with extra instruction when I needed it.

They're really efficient. My sister and her husband had used them and recommended them. They were very happy with them.

They are very friendly and nice, just good guys. They answer all of your questions and give their suggestions. They were the right move for us.

They are very polite, friendly, and it's been nice to have them working here.

I would recommend them. They do very detailed work. They have good communication, they arrive promptly, and they complete everything on time.

I really liked their attention to detail. They did very complete and thorough work. Nothing was left undone. They were very professional.

They are very professional and the workers are all so nice. I was also so pleased that they cleaned up everyday when they were done working.

They are very approachable and want to please. They provide a lot of follow-through.

I would tell them how professional they were and how open they are to discussing different ideas and approaches to the design of the yard.

Their flexibility, we spoke with them for quite a while before we actually decided to go ahead and start the work. Also, we liked that they accommodated our budget.

I think they do a good job at listening and doing their best to give their clients what they want. They want to make sure they are happy.

They are just a good business.

Don't bother going anywhere else. They are the best. I only use Diamond Certified businesses, and I found them through Diamond Certified.

They did a great job on my small house. The designer had a great plan.

They were flexible and accommodated our schedule. They worked with us on the designs, and we felt good about being a part of the process.

They were so flexible and helpful.

I wanna say that they are one of the best landscapers that we have worked with. They are honest, professional and do a really good job.

They are honest and professional.

I've received a lot of compliments on my front yard. They were easy to work with, and they followed up well after the job was done.

I liked that there were no problems.

They are on time, they do a good job, they pay attention to detail, and their employees are very knowledgeable and courteous.

Their devotion to customer satisfaction, you call and they come out. Their follow-up is good. They ensured our gates would be closed so our dogs wouldn't get out.

They really go out of their way to make everything work for you. They're extremely flexible, and they work with your budget.

Probably that Steve Hansen was very creative in coming up with ideas and ways to work with the budget that I had.

I have no complaints at all. I have been using them for years. They put in my new artificial lawn, and it is wonderful.

They are exactly true to their word. They are prompt and do their job well.

I would say that we had a good experience and they did everything we discussed and agreed upon. They are consistent.

They are just consistent and professional.

The design and delivery was excellent. The timeliness of the work was perfect, exactly as promised. They delivered.

I appreciated the attention that Steve himself paid to the project. He has a good crew, but I appreciated his personal involvement. I think that they are great.

Their work is excellent, higher end on price, but the work is worth it. Just be very specific and stay involved.

The waterfall is the center of our world. It is our favorite part.