Gray Plumbing Inc provides a complete range of plumbing services for residential and commercial clients in Solano, Napa, Contra Costa, and Alameda Counties. The company has the in-house capabilities to handle everything from routine plumbing installations and repairs to comprehensive sewer and gas line replacements, and it also has special expertise with all types of traditional and tankless water heaters.
Owner Jeff Gray credits much of Gray Plumbing’s success to its customer-oriented business practices. “We’re punctual, we work with integrity and we do what we say we’re going to do,” he affirms. “We also give our customers plenty of options for whatever job we’re doing, which gives them an important level of control and adds value to their projects.”
Gray Plumbing prioritizes ongoing training so it can stay up-to-date with the plumbing industry’s latest techniques and technology. “Our tankless water heater training, for example, is quite extensive,” says Mr. Gray. “In addition to hours of online classes, our service technicians do in-shop training so they can expand their knowledge by sharing their experiences with each other, which means our customers get the collective expertise of numerous professionals on their jobs.”
“Our company is built on the core values of excellence, professionalism and honesty, and that’s exactly what we bring to each job. We want to be our customers’ plumber for life, so we focus on resolving their issues with top-quality craftsmanship and ensuring their plumbing systems work safely and efficiently.”
If you want to make your home more energy-efficient, ask for your plumber’s help.
An energy-efficient home can save the average family hundreds of dollars each year. While most people think of electrical systems when it comes to making homes more efficient, plumbing system upgrades can also lead to big rewards.
“The efficiency of water heating equipment is changing dramatically,” shares Jeff Gray, owner of Gray Plumbing Inc in Fairfield. “There are lots of options on the market at reasonable prices. In some cases, you’re actually legally required to install high-efficiency systems. For example, any new construction project must include a tankless water heater installation.”
There’s a wider range of choices for homeowners who are upgrading their current plumbing systems, but products and systems that increase efficiency are still the best options. Here are some ways to increase the efficiency of your home’s plumbing system:
- Install a low-flow toilet to save two gallons of water or more per flush (depending on the model).
- Upgrade to a tankless water heater. Traditional water heaters keep water hot while it sits there waiting to be used, but tankless models only heat water when you turn on the tap, which saves energy.
- Get better water pressure and use less water by coupling aerators with low-flow showerheads and faucets.
- Insulate your pipes to reduce heat loss and keep water hotter during and between uses.
- Consider installing a solar water heater—it’ll save gas and electricity, and many heaters come with rebates.
- Recycle gray water (water from sinks, tubs, dishwashers and washing machines) and use it to water your plants.
Maintaining customer satisfaction is critical for any business, but for plumbing companies that have earned Diamond Certified, it’s even more of a focal point. For Gray Plumbing Inc, the best way to keep clients happy is to always put them in a position to make decisions that positively address their needs. “We help our customers understand what’s going on with their plumbing systems and give them options for whatever job we’re doing,” affirms owner Jeff Gray. “This gives them a better value because they have control over their decisions, which they really appreciate.”
Gray Plumbing has been providing plumbing services for residential and commercial clients in Solano, Napa, Contra Costa, and Alameda Counties since 2016. In addition to handling everything from routine plumbing installations and repairs to complete sewer and gas line replacements, the company has special expertise with all types of traditional and tankless water heaters.
Unlike plumbing companies that hire inexperienced workers in an effort to reduce their operating costs, Gray Plumbing maintains a staff of seasoned professionals who are regularly trained to provide high-quality service. “Our plumbers meet daily to discuss their projects and share their knowledge, which means the technicians we send to our customers’ homes are highly experienced,” says Mr. Gray. “They’re punctual, they work with integrity and they do what they say they’re going to do.”
Another distinguishing feature of Gray Plumbing is its comprehensive in-house maintenance program, which includes a water heater flushing service that’s not typically offered in similar programs. “I don’t see any other companies doing this, but it’s important because it’s designed to extend the life of both traditional and tankless water heaters,” says Mr. Gray. “On top of that, we back all our installations and repairs with labor and material warranties that protect our customers for years to come.”
