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Frontline Electrical Services

Electrical Contractor
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Contra Costa  Napa  Solano Counties
Diamond Certified Company Report
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Frontline Electrical Services
100 SURVEYS
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  • Rating
2 CONSECUTIVE YEARS
SINCE SEPTEMBER 2023
CERT 2730

Diamond Certified Ratings Dashboard

100

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 100 SURVEY RESPONSES

Company Credentials

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  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Frontline Electrical Services
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Diamond Certified Video Reports on Frontline Electrical Services

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Diamond Certified Researched Articles on Frontline Electrical Services

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One of Frontline Electrical Services' vehicles on a recent jobsite

Frontline Electrical Services provides a variety of electrical repair and installation services for residential and commercial clients in Contra Costa, Solano, and Napa Counties. The company has the training and equipment to take on projects of every size, from basic electrical panel upgrades to complete home rewires, and it’s a Tesla Partner® for EV charging stations, Tesla Solar, and Tesla Powerwall.

President Lee Sherwood says his engineering background gives Frontline Electrical Services a key competitive advantage. “Today’s homes are much more complex than they used to be, so the fact that we look at each job through the lens of an engineer is very beneficial to our clients. We’re able to design systems that meet their immediate needs while setting them up for the next phases. I call it ‘beginning with the end in mind,’ and it’s an important part of everything we do.”

Frontline Electrical Services prioritizes communication on each project, which Mr. Sherwood says is essential for ensuring positive results. “We ask a lot of questions so we can find out exactly what it’s going to take to solve our clients’ issues. Ultimately, we want them to be customers for life, so we focus on being truthful and respectful in every aspect of our work.”

“Our goal is to earn our clients’ trust so they call us back and recommend us to their friends and family, so we make sure our work is clean, competitively priced and completed to the highest standards of quality. We stand by our motto on every job: ‘Quality-driven professionals doing it right.’”

If you live in an older house, consider having its electrical system rewired to avoid serious problems.
A common problem that owners of older homes experience is circuit breakers that continually trip. The primary reason for this is simple: Older homes don’t have enough circuits. Newer homes typically have a separate circuit for every eight to 10 outlets, plus a dedicated circuit for outlets that power heavy appliances, but some older homes only have two circuits for the entire house. So, if all your lights are on at night and you turn on a small appliance like a blender, there’s a good chance the breaker will trip, which can be a pretty big inconvenience.

If you find yourself in this situation, you essentially have two options. The first is to have PG&E upgrade your service so more power is supplied to your house (this usually requires the installation of a new electrical panel). The second is to have an electrician rewire your entire house and add new circuits—an option that many electricians tend to skip. With a lot of older homes, the service has been upgraded and new panels have been installed to handle the increased load, but the house hasn’t been rewired. An expensive new panel won’t do any good if your home still has the same old circuits.

A good short-term solution is to be careful about what you plug into the same circuit. For example, don’t plug two heat-generating appliances (space heaters, irons, vacuum cleaners) into the same circuit, and be aware that older computers draw more power than newer ones. Remember, these tips are only stop-gap measures—it can be very dangerous to continually overload your home’s electrical capacity, and the only long-term solution is to upgrade your service and rewire the entire house.

Electrical contractors are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Frontline Electrical Services sets itself apart by combining its comprehensive electrical expertise with in-depth engineering knowledge—an approach that, according to President Lee Sherwood, leads to better results for clients. “I founded this business as an engineering firm that had an electrical division, and now that we’re an electrical company, that engineering expertise plays an important role in all the work that we do,” he says. “Whether our clients want outdoor lighting installed or their entire houses rewired, we’re able to look at the job through the lens of an engineer.”

Frontline Electrical Services has been providing electrical repair and installation services for residential and commercial clients in Contra Costa, Solano, and Napa Counties since 1993. The company has the in-house capabilities to take on everything from basic electrical panel upgrades to full-scale home rewires, and it’s also certified by industry leader Tesla to install electric vehicle charging stations.

Unlike less experienced electrical contractors that can handle installations and repairs but not deeper project evaluations, Frontline Electrical Services understands how to deal with the constant evolution of home systems. “If our clients are thinking about buying electric cars, installing solar panels or upgrading their HVAC systems, we can save them money by modifying their current jobs so they’re prepared for future upgrades,” explains Mr. Sherwood. “They really appreciate how we’re able to meet their immediate needs while getting them ready for the next steps."

Ultimately, Mr. Sherwood sees Frontline Electrical Services’ ability to combine forethought, quality work and competitive pricing as its most important attribute. “We give our clients the benefit of clear, upfront, detailed pricing so they know where every dollar is going,” he says. “We don’t just give a lump sum price—we provide line item prices for each part of the job and include a detailed narrative with assumptions and clarifications for everything we do. No one else in the industry does it that way.”

Lee Sherwood, President-Frontline Electrical ServicesLee Sherwood, President

Diamond Certified Researched Capabilities on Frontline Electrical Services

Service Area

serving area
Contra Costa County
Solano County
Napa County
Serving Contra Costa, Solano and Napa Counties, Including Concord, Walnut Creek, Lafayette, Moraga, Alamo, Danville, Antioch, Pittsburg, Martinez and Pleasant Hill

Main Services

Electrical Contractor
  • Ceiling Fan Repair
  • Circuit Breaker Repair
  • Electrical Inspections
  • Electrical Panel Upgrades
  • Electrical Repairs
  • Electrical Services
  • Emergency Electrician
  • Hot Tub Wiring
  • Lighting Repairs
  • Outlet Installations
  • Subpanel Installation
  • Whole Home Surge Protectors

Additional Services

Electrical Panel Upgrades
Electric Vehicle (EV) Charging Station Installations
Whole House Rewires
Whole House Fans
Generator Installations
Electrical Troubleshooting and Diagnostics
Home Electrical Inspections
Outdoor Lighting Installation and Repair

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
Frontline Electrical Services

Capabilities Table

Company Name
Frontline Electrical Services
Phone Number
DCID Number
DCID8009452568
Managers
Lee Sherwood, President
Years in Industry
45 (Manager)
# of Employees
13
License
695923
Memberships
Benicia Chamber of Commerce
Insurance
Liability Insurance,
Workers' Compensation
Founded
1993
Customer Type
Residential, Commercial
Warranties & Guarantees
1-Year Warranty on Parts and Labor
Payment Accepted
american express,
mastercard,
visa

Certifications & Awards

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Brands

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Select Photos From Frontline Electrical Services

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Frontline Electrical Services
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Frontline Electrical Services Website and External Feeds

FAQs

By Frontline Electrical Services

How much will it cost to complete my project?

Can you give me an estimate over the phone?

Will my job require a permit?

Will you give me a line item estimate?

Why should I care about electrical codes?

Frontline Electrical Services Ratings and Survey Responses

diamondcertified logo
Frontline Electrical Services
100 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE SEPTEMBER 2023
CERT 2730

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 100 Verified Customers

Tim H.

They were very professional. They did what they said they were going to do. They quoted me a fair price, showed up when they said they were going to and got the job done. I felt like I got really good service, like I got an expert.

They were efficient, accountable and knew what they were doing.

Verified Customer of Frontline Electrical Services, 1 of 100

10 Quality
Yes Loyalty
Olga R.

They're very efficient. I like the communication, follow up, and I was able to ask them some questions about the operation. They came back and fixed the issue. They are very responsive and reliable. I would recommend them.

They're very efficient. I like the communication, follow up, and I was able to ask them some questions about the operation and they came back and fixed the issue. They are very responsive and reliable. I would recommend them.

Verified Customer of Frontline Electrical Services, 2 of 100

10 Quality
Yes Loyalty
Neil C.

I highly recommend them. Lee's an expert and it not only shows through his presentability, but also the ability to communicate to lay people.

His ability to speak to a lay person and he was very personable and professional.

Verified Customer of Frontline Electrical Services, 3 of 100

10 Quality
Yes Loyalty
Matt G.

My situation with them was an after-hours power outage. They were able to find a solution for us and I would recommend them.

I like their promptness and professionalism.

Verified Customer of Frontline Electrical Services, 4 of 100

10 Quality
Yes Loyalty
Elizabeth G.

Great service, polite, good customer service, and the person that came out was polite and respectful. I'd use them again.

Just good service

Verified Customer of Frontline Electrical Services, 5 of 100

10 Quality
Yes Loyalty
Kristin S.

They were very professional, on time, a reasonable cost, and they knew what they were doing, so I was very satisfied.

They accepted and fixed the problem quickly.

Verified Customer of Frontline Electrical Services, 6 of 100

10 Quality
Yes Loyalty
Thomas M.

There's a lot of people that do sub-standard work, but this company is not one of them. They are very thorough.

My overall satisfaction is that they are professional and they cleaned up after themselves.

Verified Customer of Frontline Electrical Services, 7 of 100

10 Quality
Yes Loyalty
Denise R.

I manage a lot of properties and it's difficult to find electrical people. They came through for us.

I like their reliability.

Verified Customer of Frontline Electrical Services, 8 of 100

10 Quality
Yes Loyalty
Michael T.

They're not the cheapest, but they're worry free. They used top quality parts in our house.

They did everything they said they would do on schedule with zero mess.

Verified Customer of Frontline Electrical Services, 9 of 100

10 Quality
Yes Loyalty
Curtis S.

They did a very good job, were very thorough and they had very good customer service.

They showed up on time.

Verified Customer of Frontline Electrical Services, 10 of 100

10 Quality
Yes Loyalty
Gustav D.

It's not the cheapest option, but you get what you pay for, so it's worth it.

I like the quality.

Verified Customer of Frontline Electrical Services, 11 of 100

10 Quality
Yes Loyalty
Bruce Y.

They're very professional, prompt and I felt like I was in good hands.

They were well educated. They say what they're going to do and they're professional about it.

Verified Customer of Frontline Electrical Services, 12 of 100

10 Quality
Yes Loyalty
Alan W.

They're expensive, but the work is good quality and they're reliable.

They do quality work and they're reliable.

Verified Customer of Frontline Electrical Services, 13 of 100

10 Quality
Yes Loyalty
Cheri

They do a great job and they always fit us in within a day or so.

They do the work right the first time.

Verified Customer of Frontline Electrical Services, 14 of 100

10 Quality
Yes Loyalty
Bee S.

They were very reasonably priced and they were very professional.

I would say probably the price and the professionalism

Verified Customer of Frontline Electrical Services, 15 of 100

10 Quality
Yes Loyalty
Karen C.

They were reliable, showed up on time and were reasonably priced.

I like their service.

Verified Customer of Frontline Electrical Services, 16 of 100

10 Quality
Yes Loyalty
Geri L.

Their expertise is top of the line and they're a great company.

They resolved the problem quickly.

Verified Customer of Frontline Electrical Services, 17 of 100

10 Quality
Yes Loyalty
David G.

The work was quick, efficient and it was what we talked about.

Everything was very straightforward.

Verified Customer of Frontline Electrical Services, 18 of 100

10 Quality
Yes Loyalty
Chris L.

I've recommended them to other people in my community already.

They responded very quickly to my inquiries and made themselves available to provide me with service quickly.

Verified Customer of Frontline Electrical Services, 19 of 100

10 Quality
Yes Loyalty
Tatyana L.

They're really thorough on their electrical recommendations.

They were really responsive and got things done. We had a little problem, but they were able to get it resolved without any issues.

Verified Customer of Frontline Electrical Services, 20 of 100

10 Quality
Yes Loyalty
P.K.

It's a round of the mill service. They schedule fast though.

They came in and took care of all the repairs, so it was exactly what I expected.

Verified Customer of Frontline Electrical Services, 21 of 100

10 Quality
Yes Loyalty
Don S.

They were great. They did everything that needed to be done.

I didn't have to worry about anything. Everything was taken care of.

Verified Customer of Frontline Electrical Services, 22 of 100

10 Quality
Yes Loyalty
R.A.

They're good, use them. They're good people, professionals.

They were on time and explained the situation.

Verified Customer of Frontline Electrical Services, 23 of 100

10 Quality
Yes Loyalty
Kathryn H.

They fixed the problem we had and we would use them again.

They were there on time.

Verified Customer of Frontline Electrical Services, 24 of 100

10 Quality
Yes Loyalty
Mary H.

They are a very good electric company, as far as I know.

The work they do and they're friendly.

Verified Customer of Frontline Electrical Services, 25 of 100

10 Quality
Yes Loyalty
Doren F.

They're on top of their game and they're conscientious.

They were punctual, they didn't leave a mess and they were clear about the work they had done.

Verified Customer of Frontline Electrical Services, 26 of 100

10 Quality
Yes Loyalty
Kurt C.

They do what they are supposed to do at a fair price.

They were reasonable people, easy to deal with and didn't waste my time.

Verified Customer of Frontline Electrical Services, 27 of 100

10 Quality
Yes Loyalty
Chad B.

If I needed any work done, I would go to them first.

The response time and the communication was great.

Verified Customer of Frontline Electrical Services, 28 of 100

10 Quality
Yes Loyalty
Joe F.

They're very detailed and very quality oriented.

I like their attention to detail.

Verified Customer of Frontline Electrical Services, 29 of 100

10 Quality
Yes Loyalty
Nathaniel H.

They were quick, helpful and solved the issue.

I liked how quickly they were able to solve the problem.

Verified Customer of Frontline Electrical Services, 30 of 100

10 Quality
Yes Loyalty
Patrick S.

The technician was great, very knowledgeable.

He did a good job.

Verified Customer of Frontline Electrical Services, 31 of 100

10 Quality
Yes Loyalty
Lorraine R.

They're quick, friendly and knowledgeable.

They met service line expectations.

Verified Customer of Frontline Electrical Services, 32 of 100

10 Quality
Yes Loyalty
Cassandra W.

They were quick, efficient and thoughtful.

I liked how quickly they were able to arrive.

Verified Customer of Frontline Electrical Services, 33 of 100

10 Quality
Yes Loyalty
George D.

They did a professional and thorough job.

They were here on time, did the job as quoted and they did nice work.

Verified Customer of Frontline Electrical Services, 34 of 100

10 Quality
Yes Loyalty
David R.

They did a quality job at a fair price.

What we thought they were dealing with changed and they were still able to get the job done in a timely manner.

Verified Customer of Frontline Electrical Services, 35 of 100

10 Quality
Yes Loyalty
Katie H.

They were responsive and professional.

I like the quote system, because it was really easy to get the proposal and they were quick to get started for the team to get out there.

Verified Customer of Frontline Electrical Services, 36 of 100

10 Quality
Yes Loyalty
Dara B.

They were reliable and did a good job.

They were quick to respond, got the job done and were reliable.

Verified Customer of Frontline Electrical Services, 37 of 100

10 Quality
Yes Loyalty
Nathan B.

I've recommended them to other people.

They gave a price and they had a reasonably open schedule. They did the work. The workers were hardworking.

Verified Customer of Frontline Electrical Services, 38 of 100

10 Quality
Yes Loyalty
Emily C.

They did good quality work on time.

They're punctual, on time and do good work.

Verified Customer of Frontline Electrical Services, 39 of 100

10 Quality
Yes Loyalty
Cheryl B.

They're reliable and professional.

He came, got the work done and it was done quickly.

Verified Customer of Frontline Electrical Services, 40 of 100

10 Quality
Yes Loyalty
Jesus R.

Great quality but very high price

I liked the attentive service and the quality. I felt like I could really trust them.

Verified Customer of Frontline Electrical Services, 41 of 100

10 Quality
No Loyalty
Isela P.

They got the job done, no issues.

They resolved the issue quickly.

Verified Customer of Frontline Electrical Services, 42 of 100

10 Quality
Yes Loyalty
Brent B.

I would highly recommend them.

They promised something and they did what they said.

Verified Customer of Frontline Electrical Services, 43 of 100

10 Quality
Yes Loyalty
Matt C.

They're fast and professional.

They have a quick turnaround time.

Verified Customer of Frontline Electrical Services, 44 of 100

10 Quality
Yes Loyalty
Robert G.

They're reasonable in price.

They're reasonable and they did the job within a week.

Verified Customer of Frontline Electrical Services, 45 of 100

10 Quality
Yes Loyalty
Eric W.

They did a pretty good job.

I like the quality of their service.

Verified Customer of Frontline Electrical Services, 46 of 100

10 Quality
Yes Loyalty
Zack C.

I had a good experience.

They got the work done in 1 day and there were no issues.

Verified Customer of Frontline Electrical Services, 47 of 100

10 Quality
Yes Loyalty
Matt W.

They were professional.

They were professional.

Verified Customer of Frontline Electrical Services, 48 of 100

10 Quality
Yes Loyalty
Chris K.

I would recommend them.

They're clean and neat.

Verified Customer of Frontline Electrical Services, 49 of 100

10 Quality
Yes Loyalty
Shannon T.

The process was easy.

It's been a while. I needed someone to come out and complete the job. They had someone out by the next week and it was done in a timely manner. They made things easy.

Verified Customer of Frontline Electrical Services, 50 of 100

10 Quality
Yes Loyalty