logo

Fremont Foreign Auto

Auto Repair
|
Alameda County
Diamond Certified Company Report
diamondcertified logo
Fremont Foreign Auto
422 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
20 CONSECUTIVE YEARS
SINCE OCTOBER 2005
CERT 757

Diamond Certified Ratings Dashboard

422

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 422 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds
logo
Fremont Foreign Auto
Diamond Certified Company Report Menu
  • Ratings
  • Surveys
  • Articles
  • Capabilities
  • Photos
  • Videos
  • Expert Advice

Schedule Now or Call with Questions

Diamond Certified Researched Articles on Fremont Foreign Auto

researched article

A look at Fremont Foreign Auto’s facility

Fremont Foreign Auto repairs foreign cars of almost every make and model for Alameda County drivers, including major German, Swedish and Japanese brands. It also occasionally works on domestic and exotic cars. The company’s services range from factory-recommended maintenance and engine overhauls to air conditioning repair and brake examinations.

Owner Eduardo Porta has been working on cars since he was 13 years old, and he founded Fremont Foreign Auto to turn his lifelong passion into a career. Mr. Porta sees his company’s commitment to all-purpose automotive service as the main reason for its success. “The quality of our labor is first-rate,” he says. “I tell my mechanics to take their time and do jobs right, because I want to keep my customers happy and service their cars correctly.”

Fremont Foreign Auto’s workshop is equipped with the latest technology, and the company’s technicians are trained to stay up-to-date with new developments in the auto repair industry. “We also provide photos of our work and save the parts we remove,” adds Mr. Porta. “That way, our customers can understand what was done to their cars and why.”

“We take pride in having courteous, professional employees who treat this business as if it were their own. No matter who customers deal with, they receive the same quality of service. We reward our employees for jobs well done, and that benefits our customers as well.”

Not every auto shop is the same. If you have a foreign automobile, taking it to a shop that specializes in foreign repairs is essential.
Foreign auto repair can be more difficult and time consuming than domestic auto repair. The reason for this is simple: With the original auto parts and repair expertise located in another country, you’ll often pay more and wait longer for your car to be fixed.

Fortunately, due to the increasing number of foreign vehicles on the road, auto mechanics and repair shops that specialize in foreign auto repair are becoming more common. But what should you look for when choosing a repair shop for your foreign car?

First, make sure a shop has the proper certification to service the make and model of your car. Foreign cars contain electronics and engines that are very different from their American counterparts. If a shop isn’t certified to repair your model, there’s a good chance it’ll be worse off when you bring it home than when you brought it in.

“It’s very important to make sure a shop is properly licensed,” says Eduardo Porta, owner of Fremont Foreign Auto. “You should also look into its history. Find out where the shop owner came from. To be a good shop owner, you have to first be a good mechanic, so make sure they know what they’re talking about.” Also, look for repair shops that provide warranties on the parts they install. This is especially important if your car’s parts aren’t OEM (Original Equipment Manufacturer). OEM parts are federally licensed and, therefore, required to carry warranties.

Many costly car repairs, whether on foreign or domestic vehicles, can be prevented by following a routine car maintenance schedule. It can also be helpful to join an online foreign auto repair blog, which will notify you of issues common to your vehicle and provide you with a second opinion regarding repairs.

When you finally do have your car repaired, obtain written estimates from several service centers instead of just one. Sadly, some shops depend on the ignorance of their clients and mark up their parts and labor accordingly. If you have doubts about a shop’s validity, consult the Better Business Bureau and see if there are any complaints filed against it.

Eduardo Porta began working on cars when he was just 13 years old. In 2000, he channeled this lifelong dedication into the opening of Fremont Foreign Auto, which specializes in repairing foreign cars of almost every make and model, including major German, Swedish and Japanese brands like BMW, Volvo, Saab, Toyota, and Lexus. It also occasionally works on domestic and exotic cars. Performance automobiles are the company's passion–from the latest European cars to the classics, says Mr. Porta.

Fremont Foreign Auto's services range from factory-recommended maintenance and engine overhauls to air-conditioning repair and brake examinations. Mr. Porta sees this commitment to all-purpose service as a catalyst for his business' success. "The quality of our labor is first-rate," he says. "I don't press my mechanics to finish a job because time is running out. I always tell them to take their time and do it right, because I don't want my customers to return their cars because of poor service."

Keeping positive client relationships is so important to Mr. Porta that he'll often put his customers' satisfaction over his own interests. "Sometimes, I have customers who aren't too happy about waiting for parts to come back from the dealer, so I'll pay out of my pocket to get an overnight delivery to satisfy them," he explains. "I'd rather do that than see them upset, because I want them to come back for future service."

This charitable approach to customer service also shines through in Mr. Porta's connection with his staff. "I have two mechanics that have worked for me for almost 10 years, since I opened the business," he says. "Another mechanic has been here for four years. When my employees go on vacation, I pay for it. I like to show my appreciation for them, and a pat on the back isn't enough."

Everything Fremont Foreign Auto does is geared toward making its customers happy and willing to return, even if it means turning down a job. "Being honest with my customers is a huge priority," says Mr. Porta. "I actually turn a lot of work away if it's related to a recall or a bad warranty, because I don't want to take money when I know I can't perform a job to the best of my ability–it feels like stealing."

Diamond Certified Researched Capabilities on Fremont Foreign Auto

Service Area

Alameda County
Serving all of Alameda County including Hayward, Berkeley, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, Alameda, Dublin and Union City

Main Services

Auto Repair
  • Auto Electrical Repair
  • Auto Repair
  • Brake Repair
  • Car Ac Repair
  • Car Alignment
  • Car Battery Replacement
  • Diesel Repair
  • Muffler Repair
  • Smog Checks
  • Tire Repair
  • Transmission Repair
  • Vehicle Maintenance

Additional Services

Major & Minor Repairs
Most Foreign Models
Some Domestic Models
Factory-Scheduled Maintenance

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
Fremont Foreign Auto
38623 Fremont Boulevard Suite 110, Fremont, CA 94536

Capabilities Table

Company Name
Fremont Foreign Auto
Phone Number
DCID Number
DCID5107936067
Managers
Eduardo Porta, Owner
Years in Industry
40 (Manager)
# of Employees
10
License
234600
Memberships
Better Business Bureau, Fremont Chamber of Commerce
Insurance
Liability Insurance,
Workers' Compensation
Founded
2000
Warranties & Guarantees
2-Year/24K-Mile Warranty on Parts & Labor
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Fremont Foreign Auto Family Owned
Family Owned
Fremont Foreign Auto Established in 2000
Established in 2000
Fremont Foreign Auto Free Quotes & Consultations
Free Quotes & Consultations
Fremont Foreign Auto Same-Day Service
Same-Day Service
Fremont Foreign Auto Free Estimates
Free Estimates
Fremont Foreign Auto Appointments Available
Appointments Available
Fremont Foreign Auto Live Phone Call Answers
Live Phone Call Answers
Fremont Foreign Auto Worksmanship Guaranteed
Worksmanship Guaranteed
Fremont Foreign Auto Payment Plan Available
Payment Plan Available

Select Photos From Fremont Foreign Auto

1 of 17Picture of Fremont Foreign Auto - Fremont Foreign Auto
Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto
Picture of Fremont Foreign Auto - Fremont Foreign Auto

Diamond Certified Expert Contributor Advice & Tips

Eduardo Porta is a lifetime veteran of the auto repair industry and owner of Fremont Foreign Auto, a Diamond Certified company since 2005. He can be reached at (510) 394-4979 or by email.

Eduardo Porta is a lifetime veteran of the auto repair industry and owner of Fremont Foreign Auto, a Diamond Certified company since 2005. He can be reached at (510) 394-4979 or by email.

Eduardo Porta: Living the Dream

By James Florence, Diamond Certified Program Reporter

FREMONT — When asked how he got started in the auto repair industry, Eduardo Porta says it runs in his family. “There are a lot of mechanics in my family, including my grandfather, father and four uncles, so it was natural for me to get involved with cars. That’s why I thought it was funny when my dad told me he wanted me to be a lawyer when I was a teenager. I wasn’t interested in going to school; the only thing I cared about was working ...

Read Full Article - Eduardo Porta: Living the Dream

Fremont Foreign Auto Website and External Feeds

Social Media Links

Company Suggested Links

FAQs

By Fremont Foreign Auto

Do you use aftermarket parts?

Do you service American cars, too?

What if I need to drop off my car when you’re closed?

How do I get back home when I drop off my car?

Will you refer me to places that don’t perform your line of auto work (towing, stereo installation, body shops)?

Do I have to make an appointment, or can I just stop in?

Fremont Foreign Auto Ratings and Survey Responses

diamondcertified logo
Fremont Foreign Auto
422 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
20 CONSECUTIVE YEARS
SINCE OCTOBER 2005
CERT 757

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 422 Verified Customers

Brad P.

I thought they worked for a great price, and they seemed very honest. The guy who did the work looked around for parts for me, which I didn't ask him to do, but he just did that on his own. They all show initiative.

Verified Customer of Fremont Foreign Auto, 1 of 422

10 Quality
Yes Loyalty
Alex R.

I would say they're fast with getting the work done, and their prices are very affordable. I will definitely keep recommending them to my family and friends.

Verified Customer of Fremont Foreign Auto, 2 of 422

10 Quality
Yes Loyalty
Jackson V.

They're very customer oriented. They seem to care about the customer and are very quality driven.

Verified Customer of Fremont Foreign Auto, 3 of 422

10 Quality
Yes Loyalty
Kim M.

Their integrity, they always make sure that everything is right with my car. They're very efficient and courteous. I never take my car anywhere else. I have been using their service for 7 years. I only go to them, and I drive from Oakland to Fremont just to get service. I have a Lexus, and I prefer going to them than going to the Lexus dealership.

Verified Customer of Fremont Foreign Auto, 4 of 422

10 Quality
Yes Loyalty
Vernetta W.

I went to Eduardo's brother before, so I have been working with them for at least 15 years and 3 vehicles. Everything has been excellent. They have been so honest, and I have recommended them. They are charming, very helpful, and respectful. What else can I say? I wouldn't take my car anywhere else.

Verified Customer of Fremont Foreign Auto, 5 of 422

10 Quality
Yes Loyalty
Lamar T.

They were very good with the diagnostic, and they were honest. Previously, I had taken my car to another shop, and they told me that the engine needed to be replaced. Then, I took the car to Eduardo, and he gave me a different opinion.

Verified Customer of Fremont Foreign Auto, 6 of 422

10 Quality
Yes Loyalty
Steve D.

I would absolutely use them again. Eduardo is the most honest and nicest person there is. Everyone, from those at the front desk to the technicians, was very attentive to my concerns. I have been very pleased with their service.

Verified Customer of Fremont Foreign Auto, 7 of 422

10 Quality
Yes Loyalty
Mike T.

They provide first rate service. Eduardo is very responsive and makes sure that he provides a first rate product. If something goes wrong, and you go back to fix it, he makes sure you're happy with the results.

Verified Customer of Fremont Foreign Auto, 8 of 422

10 Quality
Yes Loyalty
Martin A.

I have used them for many years, probably even before Eduardo owned the place. I'm a loyal customer because they're honest and reliable. If the car doesn't need service, they will let you know right away.

Verified Customer of Fremont Foreign Auto, 9 of 422

10 Quality
Yes Loyalty
Kevin D.

They do the necessary things to your car that make it safe and functional. He will review your car and let you know what needs to be done and what doesn't need to be done in order to save you money.

Verified Customer of Fremont Foreign Auto, 10 of 422

10 Quality
Yes Loyalty
Terri M.

Eduardo is one of the most honest mechanics I've ever met. His staff is very professional, and I always refer my friends to go there. I have a 1965 Beetle, and I don't let anybody else touch it.

Verified Customer of Fremont Foreign Auto, 11 of 422

10 Quality
Yes Loyalty
Niti J.

They were very pleasant to do business with. They listened to what I had to say, and they figured out the problem very quickly. I have been using their services since 2008.

Verified Customer of Fremont Foreign Auto, 12 of 422

10 Quality
Yes Loyalty
Rosa R.

I would tell them that I was satisfied with their customer service, the way that they explained the issues with the vehicle, and the way the repairs would take place.

Verified Customer of Fremont Foreign Auto, 13 of 422

10 Quality
Yes Loyalty
Hugh N.

Even though he doesn't work on one specific type of car, he is very knowledgeable of most types. I was very impressed with how much he knew about my Jeep.

Verified Customer of Fremont Foreign Auto, 14 of 422

10 Quality
Yes Loyalty
Swahib K.

You are definitely getting your money's worth. Any type of headache you have with your car will be resolved when you get your car back from them.

Verified Customer of Fremont Foreign Auto, 15 of 422

10 Quality
Yes Loyalty
Patrick R.

The service and the staff is excellent. They are upfront, and the work is good. I have never had to come back or second guess them.

Verified Customer of Fremont Foreign Auto, 16 of 422

10 Quality
Yes Loyalty
Stephen C.

It is a family-run business, and they are excellent. They are fair, honest, and they provide personalized service to the customer.

Verified Customer of Fremont Foreign Auto, 17 of 422

10 Quality
Yes Loyalty
Elijah M.

Eduardo is very honest and enthusiastic. He really loves his work. He treats his employees very well and does high-quality work.

Verified Customer of Fremont Foreign Auto, 18 of 422

10 Quality
Yes Loyalty
Karen D.

They were very personable, and I felt comfortable leaving my car there. They are very knowledgeable about what they are doing.

Verified Customer of Fremont Foreign Auto, 19 of 422

10 Quality
Yes Loyalty
Larry C.

The owner seems very honest. They do good quality work, and they have my best interest in mind when helping me make decisions.

Verified Customer of Fremont Foreign Auto, 20 of 422

10 Quality
Yes Loyalty
Jayden S.

I recommend them. The cost is good, the accommodations are good, and they give you detailed information about the inspection.

Verified Customer of Fremont Foreign Auto, 21 of 422

10 Quality
Yes Loyalty
Samantha N.

They know what they are doing, and they are pretty good at diagnosing the problem. I am always satisfied with their services.

Verified Customer of Fremont Foreign Auto, 22 of 422

10 Quality
Yes Loyalty
Michael V.

They're very trustworthy and efficient. I take all of my cars there. I was referred to them by a friend a few years ago.

Verified Customer of Fremont Foreign Auto, 23 of 422

10 Quality
Yes Loyalty
Lucas J.

They're very decent and professional people. They're just very busy, so sometimes it can be hard to get an appointment.

Verified Customer of Fremont Foreign Auto, 24 of 422

10 Quality
Yes Loyalty
Sam S.

I've always liked Fremont Foreign Auto. It's the best car place that you can go to if you have a Porsche or Mercedes.

Verified Customer of Fremont Foreign Auto, 25 of 422

10 Quality
Yes Loyalty
Jack W.

The owner is honest, upfront, and if your car doesn't need service, he won't try to sell something it doesn't need.

Verified Customer of Fremont Foreign Auto, 26 of 422

10 Quality
Yes Loyalty
Kyra P.

They're excellent. They're professional. They go beyond anything I can say. I couldn't be more pleased with them.

Verified Customer of Fremont Foreign Auto, 27 of 422

10 Quality
Yes Loyalty
Al M.

I would say they are a really good and personable operation. They do quality work and have good prices.

Verified Customer of Fremont Foreign Auto, 28 of 422

10 Quality
Yes Loyalty
Bart G.

They're people that you can absolutely trust. They don't sell you extra things or do unnecessary work.

Verified Customer of Fremont Foreign Auto, 29 of 422

10 Quality
Yes Loyalty
Tony C.

They're very good and efficient. If they promise you something, they provide it and the price is fair.

Verified Customer of Fremont Foreign Auto, 30 of 422

10 Quality
Yes Loyalty
Allan L.

They treat their customers good and they are trustworthy. I won't go anywhere else unless I have too.

Verified Customer of Fremont Foreign Auto, 31 of 422

10 Quality
Yes Loyalty
Steven J.

They were consistent with what they told me regarding pricing and provided quality customer service.

Verified Customer of Fremont Foreign Auto, 32 of 422

10 Quality
Yes Loyalty
Steve H.

They run a good shop. They are very efficient, very friendly, knowledgeable, and fairly quick.

Verified Customer of Fremont Foreign Auto, 33 of 422

10 Quality
Yes Loyalty
Natalie G.

They are very knowledgeable and they're expensive, but that's for the quality of their work.

Verified Customer of Fremont Foreign Auto, 34 of 422

10 Quality
Yes Loyalty
Robin C.

I have been going there for probably 8 years now, so I feel like I can trust them, and I do.

Verified Customer of Fremont Foreign Auto, 35 of 422

10 Quality
Yes Loyalty
David K.

I would tell a friend that they're a local company, and they should bring their car to them.

Verified Customer of Fremont Foreign Auto, 36 of 422

10 Quality
Yes Loyalty
Sebastian Y.

I take all of my cars to them. Others have offered, but I tell them I have a good mechanic.

Verified Customer of Fremont Foreign Auto, 37 of 422

10 Quality
Yes Loyalty
Brad P.

They were really honest, and he fixed a couple of things that I didn't even ask him to fix.

Verified Customer of Fremont Foreign Auto, 38 of 422

10 Quality
Yes Loyalty
Greg I.

I would say Eduardo is an excellent guy to deal with. He's really good at what he does.

Verified Customer of Fremont Foreign Auto, 39 of 422

10 Quality
Yes Loyalty
Bill S.

They are really the only shop I have used for many years and will continue doing so.

Verified Customer of Fremont Foreign Auto, 40 of 422

10 Quality
Yes Loyalty
Tyler H.

My car was in and out. Very friendly people, I would highly recommend them.

Verified Customer of Fremont Foreign Auto, 41 of 422

10 Quality
Yes Loyalty
Cameron C.

It is a trustworthy place and a place where you can get the actual facts.

Verified Customer of Fremont Foreign Auto, 42 of 422

10 Quality
Yes Loyalty
Charles P.

I don't know if they received it, but I sent them some Porche magazines.

Verified Customer of Fremont Foreign Auto, 43 of 422

10 Quality
Yes Loyalty
Jeff G.

I have been going to them for years and I would never go to anyone else.

Verified Customer of Fremont Foreign Auto, 44 of 422

10 Quality
Yes Loyalty
Wanda C.

Honest, reliable, and you can trust them. They won't try to rip you off.

Verified Customer of Fremont Foreign Auto, 45 of 422

10 Quality
Yes Loyalty
Iris A.

They are very easy to talk to. I didn't feel like the were tricking me.

Verified Customer of Fremont Foreign Auto, 46 of 422

10 Quality
Yes Loyalty
Austin B.

If you have a unique or foreign car, it's a good place to take it to.

Verified Customer of Fremont Foreign Auto, 47 of 422

10 Quality
Yes Loyalty
Kyle J.

I would say they're honest, and they provide a great quality of work.

Verified Customer of Fremont Foreign Auto, 48 of 422

10 Quality
Yes Loyalty
Lila B.

They specialize in foreign autos, and they get the work done quickly.

Verified Customer of Fremont Foreign Auto, 49 of 422

10 Quality
Yes Loyalty
Christina C.

They're very professional, they do a great job and they're terrific.

Verified Customer of Fremont Foreign Auto, 50 of 422

10 Quality
Yes Loyalty