European Hardwood Floors installs a variety of flooring products for residential clients in Contra Costa, Alameda, Sonoma, Marin and Napa Counties. The company has the training and equipment to install everything from hardwood flooring and carpet to vinyl composition and luxury vinyl tile, and it also utilizes its sanding, staining, and finishing capabilities to restore old or damaged floors.
Owner Bojan Milosevic says one of European Hardwood Floors’ most important attributes is its ability to communicate with its clients throughout every step of their flooring projects. “We’re very clear about the details of our work, from what we do with walls and baseboards to how we clean up. Unplanned things can happen during the flooring process, but by keeping our customers informed, we’re able to effectively resolve their issues.”
European Hardwood Floors provides each job with the hands-on expertise of Mr. Milosevic himself, which he says allows the company to ensure high levels of quality control. “I’m fully involved in every project, from the paperwork and estimates to the actual installation work. My clients really appreciate working with a business owner who cares about their satisfaction.”
“Our customers are the reason we’re able to grow our company, so we make sure they’re happy with our services and get exactly what they’re looking for. Our goal is to provide a superior flooring experience for each client, and we accomplish that by applying our extensive expertise and quality materials to achieve the look they desire.”
If you’re planning to install hardwood flooring in your home, it’s best to leave the job to a professional.
You might think installing a new hardwood floor isn’t that difficult, but unless you’re a seasoned DIYer with specific experience, you might be taking on more than you can handle. Many home improvement projects are possible to complete on your own, but hardwood flooring installation can be an extensive process that leads to expensive mistakes if you aren’t careful.
You’ll definitely pay more for a professional installation than if you did it yourself, but installation costs are usually far less than product costs. Many installers can be sensitive to cost, offering a variety of services to fit specific needs without blowing up their clients’ budgets. And professional installers are much less likely to make major mistakes or waste products. If there’s ever a problem, they’ll make it right without making it your financial problem.
Additionally, installers may be able to save you money over big-box retailers, whether they sell products or can simply direct you to better sources. “Some people like to shop online with big flooring suppliers or corporate flooring companies, but I always recommend checking out smaller companies because they often have better deals and prices,” adds Bojan Milosevic, owner of European Hardwood Floors in Pleasant Hill.
Here are some more benefits of using a professional installer for your hardwood flooring project:
You’ll get a better installation.
Inexperienced installation can jeopardize the final outcome. Whether your job has uneven subflooring, a complicated layout, tricky cuts or any other number of challenges unique to your home and project, a licensed, experienced installer has likely seen it before and knows how to handle it. Few DIY disasters are more frustrating than those that cost you a lot of money or waste expensive materials. Quality installation means an end product that stays beautiful for years to come.
You’ll have someone to call in case of a problem.
Cupping, uneven installation, squeaky boards, strange gaps—if you install your own floor, it’s up to you to fix these problems. Licensed, experienced contractors will do the job right and stand by their work. If you hire a quality contractor, their installation warranties will protect you against installation flaws, and they may also be able to help you if there’s a product flaw.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for floor installation companies that have earned the prestigious Diamond Certified award. For European Hardwood Floors, the best way to keep clients satisfied is to offer a combination of high value and low cost on every project. “We make sure our customers are happy with the installations and services we provide, and we also do whatever we can to help them avoid additional costs,” says owner Bojan Milosevic. “For example, we offer free delivery of materials whenever possible, which is a service many flooring suppliers charge hundreds of dollars to provide.”
European Hardwood Floors has been installing flooring products for residential clients in Contra Costa, Alameda, Sonoma, Marin and Napa Counties since 1998. The company has the in-house capabilities to install everything from hardwood flooring and carpet to vinyl composition and luxury vinyl tile, and it also has the training and equipment to sand, stain, and finish old or damaged floors.
Unlike flooring companies whose owners delegate project management responsibilities to less experienced employees, European Hardwood Floors provides every job with the hands-on expertise of Mr. Milosevic himself. “I personally write each estimate and I’m often the lead installer on projects,” he says. “Our clients appreciate that I’m fully involved in their jobs and take responsibility for all of our work. They know that if I promise them something, I’ll make sure it gets done.”
Another distinguishing attribute of European Hardwood Floors is its dedication to guaranteeing customer satisfaction. “After an installation is done, we give the customer two weeks to make sure everything is correct before they make the final payment,” explains Mr. Milosevic. “Sometimes people see small things they want changed or replaced, so they really appreciate having the time to inspect every part of the job before considering it complete.”
