Essentra Heating and Air provides a variety of HVAC services for residential and light commercial clients in San Joaquin, Stanislaus, Sacramento, Alameda, Contra Costa, and Santa Clara Counties. The family-owned and operated company has the in-house capabilities to install, repair, and maintain all types of heating and cooling systems (including mini splits), and it’s also known for its air duct cleaning expertise.
Owner Hector Ledezma says Essentra Heating and Air’s customer-oriented approach to HVAC work has been vital to its success. “Our clients are our top priority, so we take the time to listen to their needs and figure out the best ways to help them. We really enjoy building relationships with our customers—many of them have been with us for years because they know they can trust us.”
Essentra Heating and Air prioritizes quality control throughout every step of its work, which Mr. Ledezma says is important for ensuring high-quality results. “We do a complete walkthrough after each job to explain what we did and make sure the customer is happy. If we find anything that’s not up to our standards, we’ll redo it until it’s perfect.”
“We try to maintain a high level of quality in everything we do, and that means prioritizing safety, accountability and customer satisfaction on every job. Ultimately, we want to earn each customer’s trust by putting their needs first and providing them with the best possible service.”
Think about replacing your HVAC system before it fails.
HVAC systems are expensive, so it makes sense that you’d want to keep your old system until it absolutely needs to be replaced. However, there are some reasons to consider replacing an old but still-working HVAC system. “Older units can start to have problems and cost you money in repairs,” cautions Hector Ledezma, owner of Essentra Heating and Air in Escalon. “By spending that money on a replacement HVAC system, you’ll get a more efficient system that saves you money in the long run.”
Here are seven reasons why it might be smart to upgrade your current HVAC system to a new model.
1. Efficiency
New systems can be up to twice as efficient as systems that are just 10 or 15 years old. That translates into real cash savings every month.
2. Comfort
Most older units never functioned as well as modern systems, and they lose efficiency and function over time. In addition, many aren’t sized properly and don’t have correct ducting, which can cause homes to feel too cold or too hot.
3. New technology
Programmable thermostats and smart HVAC systems make new units much more efficient and customizable. Old systems may not be compatible with these new technologies.
4. Expensive repairs
Older systems often need frequent or expensive repairs. While it can make sense to repair a newer unit, the older your unit is, the more work it’ll likely need and the more money you’ll be spending on repairs that you could invest in a new HVAC system.
5. Old coolants
Outdated coolants are dangerous for the environment and the ozone layer. They’re also very expensive to refill.
6. Safety
Older furnaces can develop cracks in their heat exchangers, allowing carbon monoxide to leak out. The older the system, the higher the danger of carbon monoxide poisoning in your home.
7. Failure
Old systems are more prone to electrical problems and outright failure. This is more likely to happen during times of heavy use, so you can find yourself without warm or cool air when you really need it.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Essentra Heating and Air, the best way to keep clients happy is to focus on meeting their needs throughout every step of their projects. “Our customers have always been our number one priority, so it’s a privilege to visit their homes, sit down with them and talk about the best ways to achieve their goals,” says owner Hector Ledezma. “We really enjoy building relationships with them and earning their trust.”
Essentra Heating and Air has been providing HVAC services for residential and light commercial clients in San Joaquin, Stanislaus, Sacramento, Alameda, Contra Costa, and Santa Clara Counties since 2017. The family-owned and operated company is qualified to install, repair, and maintain all types of heating and cooling systems (including mini splits), and it also has special expertise with air duct cleaning.
Unlike less experienced HVAC companies that try to steer their customers toward making unnecessary upgrades, Essentra Heating and Air provides its clients with exactly what they need to complete their jobs. “We like to educate our customers about how their systems work and what their options are,” says Mr. Ledezma. “We don’t make commissions for selling new systems or repairs—we’re focused on gaining lifelong clients who trust us and want to refer us to others. If a system just needs some minor maintenance or a small repair, that’s what we’ll do.”
Ultimately, Mr. Ledezma sees Essentra Heating and Air’s company-wide dedication to quality as its most important attribute. “Our goal is to earn the trust of every customer, and we can’t do that if we’re not installing the best possible equipment,” he says. “We certainly care about our clients’ budgets and we’ll work with them however we can, but prioritizing quality over low prices allows us to produce results that last longer and work better, which saves money in the long run.”