Enviro Heating & Air Conditioning, Inc. installs, repairs, and maintains all types of HVAC equipment for residential and commercial clients in Sonoma, Marin, and Napa Counties. The company also offers a variety of services that are designed to improve indoor air quality (air duct and dryer vent cleaning, third-party HERS-rated duct tests), and it can custom fabricate sheet metal for its customers’ convenience.
President Chris Street credits much of Enviro Heating & Air Conditioning’s success to its customer-oriented business approach. “Customer service is everything to us,” he affirms. “Our number one goal is to take care of our customers and their systems. If we design a system that makes it too hot or cold in a certain room, we want to hear about it so we can make adjustments and ensure they’re satisfied with the end results.”
Enviro Heating & Air Conditioning’s service technicians have a thorough knowledge of HVAC systems and are trained to emphasize customer service in every aspect of their work. “Our employees truly care about our customers and always make sure the services they provide surpass their needs,” says Mr. Street. “We don’t just hire experts; we hire people who genuinely understand the importance of customer satisfaction.”
“We strive to provide every client with an energy-efficient heating and air conditioning system that meets their needs and makes them happy for years to come. By combining excellent workmanship, a high level of integrity and fair pricing, we're able to ensure a positive experience for each customer.”
If you’re a homeowner, don’t forget to have your dryer vent cleaned on a regular basis.
While many homeowners are proactive about having their air ducts cleaned, there’s another related area where cleaning is often neglected: the dryer vent. According to Chris Street, president of Enviro Heating & Air Conditioning, Inc. in Rohnert Park, there’s a lot more at stake with a dirty vent than reduced energy efficiency. “A clogged dryer vent will definitely cause your dryer to take longer to dry clothes, but more importantly, it represents a major fire hazard,” he says. “When the vent gets clogged, it can cause the dryer’s heat exchanger to overheat, which can lead to a fire.”
Consider installing an advanced air cleaning system to alleviate respiratory issues.
When it comes to respiratory issues like asthma and allergies, indoor air quality is a top concern. That’s why, in addition to having ductwork cleaned on a frequent basis, Mr. Street recommends installing an air cleaning system to combat the symptoms of these conditions. “There are several air cleaning systems that can alleviate problems for those with severe allergies and other issues,” he says. “One such system is known as an ‘air scrubber.’ We have a customer whose daughter suffers from sleep apnea and asthma, and after we installed an air scrubber in their home, they were actually able to take her off some of her medications.”
Mr. Street explains this system in greater detail: “In addition to having a charcoal filter that cleans the air and removes odors, an air scrubber harnesses the power of ultraviolet light to maximize air cleanliness. Most air conditioning systems have a coil box, inside of which mold will often grow because it’s dark and damp. By putting an ultraviolet light system in there, it ensures any mold spores or similar entities are killed and don’t end up circulating through the home.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Enviro Heating & Air Conditioning, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on each client's individual needs and provide them with personalized, one-on-one care. "We truly care about our clients, so we always make sure they're happy with the services and products we provide," says President Chris Street. "We're dedicated to helping them find the right systems for their particular needs."
Enviro Heating & Air Conditioning has been installing, repairing, and maintaining HVAC equipment for residential and commercial clients in Sonoma, Marin, Napa, and San Francisco Counties since 2009. The company also cleans air ducts and dryer vents, performs HERS-rated duct tests, and offers other services that are designed to improve indoor air quality for its customers.
Unlike less experienced HVAC companies that use outdated equipment in an effort to reduce their operating costs, Enviro Heating & Air Conditioning keeps up with the latest industry innovations so it can ensure high levels of quality on every job. "Staying on the cutting edge of our field enables us to optimize the energy efficiency of each home and business we service," explains Mr. Street. "We also employ the latest technology in our services and inspections, from our sophisticated Rotobrush duct cleaning system to in-line cameras for inspecting ductwork and dryer vents."
Another distinguishing attribute of Enviro Heating & Air Conditioning is its broad range of service capabilities. "Few HVAC companies do architectural sheet metal work like flashings, gutters and downspouts, but that's something we offer to our clients," says Mr. Street. "Our goal is to provide diverse services that surpass their expectations."
