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Elite Custom Pools Inc

Swimming Pool Contractor
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Alameda  San Benito  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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Elite Custom Pools Inc
10 SURVEYS
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  • star image
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  • Rating
2 CONSECUTIVE YEARS
SINCE MARCH 2023
CERT 2715

Diamond Certified Ratings Dashboard

10

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 10 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Elite Custom Pools Inc
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Diamond Certified Researched Articles on Elite Custom Pools Inc

researched article

Elite Custom Pools installed this pool in a client’s backyard.

Elite Custom Pools Inc provides a full range of swimming pool services for residential and commercial clients in Santa Clara, San Benito, San Mateo, and Alameda Counties. In addition to handling everything from regular cleaning and maintenance to pool construction and remodeling, the company has the in-house capabilities to install solar pool heating systems, upgrade filters and other pool equipment, and more.

Co-owner Adrian Garcia credits much of Elite Custom Pools’ success to its customer-oriented business practices. “We love talking to our clients and learning what they want to accomplish with their projects,” he says. “When we’re able to turn someone’s ideas into a beautiful, modern-looking pool that’s going to provide years of happiness, it’s a great feeling.”

Elite Custom Pools focuses on educating its clients about their pools so they can get the most out of their investments. “Whenever we fix a pool, we give the customer information about what we did and explain what they should look for to avoid potential issues in the future,” says Mr. Garcia. “They really appreciate how honest and transparent we are in everything we do.”

“We believe in doing the job correctly the first time, so we take the time to confirm that we’re delivering exactly what our clients ask for. Ultimately, our goal is to improve their lives by giving them relaxing backyard getaways that are designed and built with their specific needs in mind.”

Consider installing automation technology to maximize the efficiency of your pool or spa.
Convenience, energy savings, more leisure time…there are many reasons why automated home systems are becoming increasingly popular with homeowners. Along with interior home automation, exterior automation options are on the rise. “Pool automation tools are very popular right now,” confirms Adrian Garcia, co-owner of Elite Custom Pools Inc in San Jose. “You can control all of your pool’s systems through your smartphone, which makes it fully automated.”

Pool Automation 101
Pools and spas require a lot of maintenance and attention. Chemicals, temperature, cleaning systems and lighting used to demand manual guidance, but now, almost every pool and spa system can be automated to allow for smartphone control. While new pools are usually equipped with these systems, even older pools and hot tubs can often be automated. Automation systems generally only require Wi-Fi and smartphone access, so most people can run them with ease.

How pool automation systems can benefit you
Pool and spa automation lets you constantly test the water and adjust the chemicals with the push of a button. That same system gives you control of the pool pump; heating system; and add-ons like motion and water leak sensors, lights, sound systems, and smart outlets. How detailed or complicated your system is depends on your pool components and the automation system you choose.

Most systems allow users to automate, schedule and manage filtration, sanitation, water testing, chemical application, heating, pump cycles, and lighting. This means less time thinking about, planning for, and carrying out basic pool maintenance and care. It can also help pools be more energy-efficient by allowing easy temperature adjustments, running equipment during off-peak times, and monitoring efficiency and cost.

Automation systems keep water balanced and can even report water quality concerns. In addition to keeping the water healthier and protecting the pool and its internal systems, this saves money by preventing chemical imbalances and unnecessary energy usage. Most automation tools sync with filters to continually keep the water clean so the pool is ready for swimmers at all times.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for swimming pool contractors that have earned the prestigious Diamond Certified award. For Elite Custom Pools Inc, the key to keeping clients happy is simple: talk to them about their specific needs so it can provide them with exactly what they’re looking for. “Whether we’re remodeling an existing pool or building a brand-new pool, customer service is our most important job,” says co-owner Adrian Garcia. “We focus on delivering what our clients want, so when they tell us how happy they are with our work, it’s a great feeling.”

Elite Custom Pools has been providing swimming pool services for residential and commercial clients in Santa Clara, San Benito, San Mateo, and Alameda Counties since 2010. The company has the training and equipment to handle everything from regular cleaning and maintenance to pool construction and remodeling, and it’s also qualified to install solar pool heating systems, upgrade filters and other pool equipment, and more.

Unlike less experienced swimming pool contractors that take a “one size fits all” approach to every job, Elite Custom Pools takes its name to heart by offering customized services and top-of-the-line materials. “By using quality equipment and materials, we can ensure our customers won’t have problems down the line,” explains Mr. Garcia. “We don’t just care about making money—we want to do our work correctly and make sure our clients are satisfied with their pools for years to come.”

Ultimately, Mr. Garcia sees Elite Custom Pools’ company-wide dedication to quality as its most important attribute. “It starts by purchasing our materials from local manufacturers and extends through the end of every job,” he says. “Our crew members are hardworking and honest, and I personally check every job to make sure everything has been done correctly. We care about our customers and want them to be satisfied from start to finish. They know that if they ever have any questions or concerns, we’ll be available to help.”

Diamond Certified Researched Capabilities on Elite Custom Pools Inc

Service Area

Santa Clara County
San Benito County
San Mateo County
Alameda County
Serving Santa Clara, San Benito, San Mateo and Alameda Counties

Main Services

Swimming Pool Contractor
  • Above Ground Pool Installation
  • Inground Fiberglass Pools
  • Pool Construction
  • Pool Installation
  • Pool Landscaping
  • Pool Leak Detection
  • Pool Liner Replacement
  • Pool Plastering
  • Pool Remodeling
  • Pool Repair
  • Pool Resurfacing
  • Pool Water Delivery

Additional Services

Pool Construction & Remodeling
Pool Maintenance
Solar Pool Heating
Pool Equipment Upgrades

Company Info

Hours
Mon
08:00 am - 06:00 pm
Tue
08:00 am - 06:00 pm
Wed
08:00 am - 06:00 pm
Thu
08:00 am - 06:00 pm
Fri
08:00 am - 06:00 pm
Sat
08:00 am - 06:00 pm
Sun
Closed
Open Now
Mon – Sat: 8am – 6pm
Website
Contact
Elite Custom Pools Inc

Capabilities Table

Company Name
Elite Custom Pools Inc
Phone Number
DCID Number
DCID8312101590
Managers
Adrian Garcia and Susana Zuniga, Owners
Years in Industry
17 (Mr. Garcia)
# of Employees
8
License
1075086
Insurance
Liability Insurance,
Workers' Compensation
Founded
2010
Customer Type
Residential, Commercial
Warranties & Guarantees
3- to 5-Year Warranty on Pool Projects, Manufacturers’ Warranties on Equipment
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award

Select Photos From Elite Custom Pools Inc

1 of 2Picture of Elite Custom Pools installed this pool in a client’s backyard. - Elite Custom Pools Inc
Elite Custom Pools installed this pool in a client’s backyard.
Picture of Elite Custom Pools installed this pool in a client’s backyard. - Elite Custom Pools Inc
Picture of Elite Custom Pools Inc - Elite Custom Pools Inc

Diamond Certified Expert Contributor Advice & Tips

Adrian Garcia is owner of Elite Custom Pools Inc, a Diamond Certified company. He can be reached at (408) 874-6934 or elitepoolmasters@gmail.com.

Adrian Garcia is owner of Elite Custom Pools Inc, a Diamond Certified company. He can be reached at (408) 874-6934 or elitepoolmasters@gmail.com.

Adrian Garcia: Making a Splash


By Matt Solis, Editor



Adrian Garcia’s entry into the swimming pool business may have been unexpected, but it wasn’t long before he realized it was the perfect fit. “In 2004, I became friends with a gentleman who was cleaning pools for a living, and I was interested in joining him, so we partnered up,” he remembers. “We started small with about 15 clients, but we eventually grew and started installing things like pumps and heaters. Now, we handle everything from cleaning and main...

Read Full Article - Adrian Garcia: Making a Splash

Elite Custom Pools Inc Website and External Feeds

FAQs

By Elite Custom Pools Inc

Will you give me an estimate for my project?

Are your technicians trustworthy?

What can I expect from my pool maintenance appointment?

Do you own the right equipment for my job?

Where do you get your equipment and materials?

Do you keep up with new pool technologies?

Elite Custom Pools Inc Ratings and Survey Responses

diamondcertified logo
Elite Custom Pools Inc
10 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE MARCH 2023
CERT 2715

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 10 Verified Customers

Charles

They did a great job. It took a little longer than anticipated, but everything turned out fine.

Their work

Verified Customer of Elite Custom Pools Inc, 1 of 10

10 Quality
Yes Loyalty
David

I thought they did a good job. Everything turned out the way we wanted it.

They were quick and communicated.

Verified Customer of Elite Custom Pools Inc, 2 of 10

10 Quality
Yes Loyalty
Martin

Great customer service, very respectful, clean and very reliable

Customer service

Verified Customer of Elite Custom Pools Inc, 3 of 10

10 Quality
Yes Loyalty
Brandon M.

They were super nice and easy to work with.

There's a lot of flexibility.

Verified Customer of Elite Custom Pools Inc, 4 of 10

10 Quality
Yes Loyalty
Patricia

They are always there when you need them.

Good service

Verified Customer of Elite Custom Pools Inc, 5 of 10

10 Quality
Yes Loyalty
Connie

Adrian is very knowledgeable.

The personal touch

Verified Customer of Elite Custom Pools Inc, 6 of 10

10 Quality
Yes Loyalty
Abigail F.

They do honest work.

The person that was helping us, Andrea, was very polite and helpful.

Verified Customer of Elite Custom Pools Inc, 7 of 10

9 Quality
Yes Loyalty
Hugo S.

We were happy.

They had knowledgeable people who did everything that we wanted.

Verified Customer of Elite Custom Pools Inc, 8 of 10

9 Quality
Yes Loyalty
Sebastian M.

The service is good.

They are pretty punctual.

Verified Customer of Elite Custom Pools Inc, 9 of 10

8 Quality
Yes Loyalty
Deanna

They do a good job.

No answer

Verified Customer of Elite Custom Pools Inc, 10 of 10

7 Quality
Yes Loyalty
READ ALL 10 SURVEY RESPONSES