Elite Custom Pools Inc provides a full range of swimming pool services for residential and commercial clients in Santa Clara, San Benito, San Mateo, and Alameda Counties. In addition to handling everything from regular cleaning and maintenance to pool construction and remodeling, the company has the in-house capabilities to install solar pool heating systems, upgrade filters and other pool equipment, and more.
Co-owner Adrian Garcia credits much of Elite Custom Pools’ success to its customer-oriented business practices. “We love talking to our clients and learning what they want to accomplish with their projects,” he says. “When we’re able to turn someone’s ideas into a beautiful, modern-looking pool that’s going to provide years of happiness, it’s a great feeling.”
Elite Custom Pools focuses on educating its clients about their pools so they can get the most out of their investments. “Whenever we fix a pool, we give the customer information about what we did and explain what they should look for to avoid potential issues in the future,” says Mr. Garcia. “They really appreciate how honest and transparent we are in everything we do.”
“We believe in doing the job correctly the first time, so we take the time to confirm that we’re delivering exactly what our clients ask for. Ultimately, our goal is to improve their lives by giving them relaxing backyard getaways that are designed and built with their specific needs in mind.”
Consider installing automation technology to maximize the efficiency of your pool or spa.
Convenience, energy savings, more leisure time…there are many reasons why automated home systems are becoming increasingly popular with homeowners. Along with interior home automation, exterior automation options are on the rise. “Pool automation tools are very popular right now,” confirms Adrian Garcia, co-owner of Elite Custom Pools Inc in San Jose. “You can control all of your pool’s systems through your smartphone, which makes it fully automated.”
Pool Automation 101
Pools and spas require a lot of maintenance and attention. Chemicals, temperature, cleaning systems and lighting used to demand manual guidance, but now, almost every pool and spa system can be automated to allow for smartphone control. While new pools are usually equipped with these systems, even older pools and hot tubs can often be automated. Automation systems generally only require Wi-Fi and smartphone access, so most people can run them with ease.
How pool automation systems can benefit you
Pool and spa automation lets you constantly test the water and adjust the chemicals with the push of a button. That same system gives you control of the pool pump; heating system; and add-ons like motion and water leak sensors, lights, sound systems, and smart outlets. How detailed or complicated your system is depends on your pool components and the automation system you choose.
Most systems allow users to automate, schedule and manage filtration, sanitation, water testing, chemical application, heating, pump cycles, and lighting. This means less time thinking about, planning for, and carrying out basic pool maintenance and care. It can also help pools be more energy-efficient by allowing easy temperature adjustments, running equipment during off-peak times, and monitoring efficiency and cost.
Automation systems keep water balanced and can even report water quality concerns. In addition to keeping the water healthier and protecting the pool and its internal systems, this saves money by preventing chemical imbalances and unnecessary energy usage. Most automation tools sync with filters to continually keep the water clean so the pool is ready for swimmers at all times.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for swimming pool contractors that have earned the prestigious Diamond Certified award. For Elite Custom Pools Inc, the key to keeping clients happy is simple: talk to them about their specific needs so it can provide them with exactly what they’re looking for. “Whether we’re remodeling an existing pool or building a brand-new pool, customer service is our most important job,” says co-owner Adrian Garcia. “We focus on delivering what our clients want, so when they tell us how happy they are with our work, it’s a great feeling.”
Elite Custom Pools has been providing swimming pool services for residential and commercial clients in Santa Clara, San Benito, San Mateo, and Alameda Counties since 2010. The company has the training and equipment to handle everything from regular cleaning and maintenance to pool construction and remodeling, and it’s also qualified to install solar pool heating systems, upgrade filters and other pool equipment, and more.
Unlike less experienced swimming pool contractors that take a “one size fits all” approach to every job, Elite Custom Pools takes its name to heart by offering customized services and top-of-the-line materials. “By using quality equipment and materials, we can ensure our customers won’t have problems down the line,” explains Mr. Garcia. “We don’t just care about making money—we want to do our work correctly and make sure our clients are satisfied with their pools for years to come.”
Ultimately, Mr. Garcia sees Elite Custom Pools’ company-wide dedication to quality as its most important attribute. “It starts by purchasing our materials from local manufacturers and extends through the end of every job,” he says. “Our crew members are hardworking and honest, and I personally check every job to make sure everything has been done correctly. We care about our customers and want them to be satisfied from start to finish. They know that if they ever have any questions or concerns, we’ll be available to help.”