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El Gato Painting & Restoration, Inc.

Painting
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El Gato Painting & Restoration, Inc.
208 SURVEYS
  • star image
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  • Rating
10 CONSECUTIVE YEARS
SINCE AUGUST 2015
CERT 2280

Diamond Certified Ratings Dashboard

208

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 208 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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El Gato Painting & Restoration, Inc.
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Diamond Certified Researched Articles on El Gato Painting & Restoration, Inc.

researched article

Two El Gato Painting & Restoration technicians paint a client’s house.

El Gato Painting & Restoration, Inc. provides a complete range of interior and exterior painting services for residential and commercial clients throughout the South Bay and Tri-Valley. In addition to painting all types of surfaces, the company has the in-house capabilities to perform drywall patching and cosmetic dry rot repairs, stucco patching, deck staining, and more.

El Gato Painting & Restoration’s meticulous approach to painting has been an important aspect of its long-term success. It’s one of the few painting companies that will spray and back roll, which improves adhesion, coverage and longevity. Also, since it offers a six-year unlimited warranty, it’s very thorough when it comes to making sure every job is done properly.

El Gato Painting & Restoration’s technicians stay up-to-date on the latest products and techniques in the painting industry. They attend weekly training and safety meetings to ensure they’re maintaining high levels of quality in their work, and they know which products, materials, and applications are necessary to achieve the best results.

“We want every client to have a positive experience, so we always do what we say we're going to do and make sure they're happy with each aspect of our work. We're prompt and honest, and we cover all our bases to ensure high-quality, long-lasting paint jobs.”

If you’re planning a painting project, make sure you protect yourself by getting a line item bid from your contractor.
Interior and exterior painting projects are notorious for going over budget, but you can avoid this situation by having your painting contractor outline not only the price of your job, but the parameters and details as well. Painting companies offer different services, materials and features, so price alone isn’t enough to get a feel for what you’re really buying.

Start by asking your contractor if the bid reflects a fixed price or time and materials. Fixed price bids detail a specific amount of work at a set price (also known as a not-to-exceed price), while time and materials (T&M) estimates are usually line item documents that outline the cost of time and materials for each step of the job. Both types of bids have pros and cons, but you should feel comfortable with the amount of detail regardless of which you choose.

Next, make sure the details of your project are included in the written estimate. For your protection and the outcome you’re expecting, ask for all brands, materials and details to be listed (this should also include the grade of paint). “Some people lose faith in painting contractors because they don’t keep their promises, so it’s important to get a written estimate that includes all the details of your job so you know what to expect,” says Ken Slosarik, owner of El Gato Painting & Restoration, Inc. in Sunnyvale. “Good estimates aren’t just pieces of paper with numbers on them—they should be precise and include details like the size of the house based on surface area of square footage and any needed preparation work. The contractor should also identify issues like peeling stucco or cracked wooden windows and list them separately.”

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for painting contractors that have earned the prestigious Diamond Certified award. For El Gato Painting & Restoration, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: emphasize careful preparation on every job, regardless of its size. "Anybody can apply a coat of paint, but if the preparation isn't done correctly, it won't last," says owner Ken Slosarik. "We know our customers expect quality and value, so we take our time and make sure our preparation is as thorough as possible."

El Gato Painting & Restoration has been providing interior and exterior painting services for residential and commercial clients throughout the South Bay and East Bay since 1977. The company has the training and equipment to paint all types of surfaces, and it's also qualified to perform drywall and cosmetic dry rot repairs, stucco patching, deck staining, and more.

Unlike less experienced painting contractors that take an "assembly line" approach to each job in an effort to maximize their workload volume, El Gato Painting & Restoration takes a meticulous approach that includes utilizing a 21-step preparation checklist to ensure the stability and cleanliness of every surface to be painted. "Our clients really appreciate our attention to detail because they know their paint jobs will look better and last longer," says Mr. Slosarik. "They're the most important part of our business, so we make sure we're always there for them when they need us."

Another distinguishing attribute of El Gato Painting & Restoration is its dedication to using industry-best techniques and products, including a chemical stripper that removes lead-based and badly peeling paint. "We can remove more old paint from surfaces with this method than with traditional sanding," explains Mr. Slosarik. "By getting down to the bare wood instead of painting over old paint, we're able to make each paint job last longer and keep potentially dangerous particles from becoming airborne."

Diamond Certified Researched Capabilities on El Gato Painting & Restoration, Inc.

Service Area

South Bay
East Bay
Serving the South Bay and Tri-Valley

Main Services

Painting
  • Color Consultations
  • Commercial Painting
  • Exterior Painting
  • Fence Staining
  • Garage Door Painting
  • Garage Floor Painting
  • Interior Painting
  • Kitchen Cabinet Painting
  • Office Painting
  • Painting Restoration
  • Popcorn Ceiling Removal
  • Wallpaper Removal

Additional Services

Interior & Exterior Painting
Cosmetic Dry Rot Repair
Stucco Patching
Epoxy Floor Coating
Drywall Patching
Deck Staining

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
El Gato Painting & Restoration, Inc.

Capabilities Table

Company Name
El Gato Painting & Restoration, Inc.
Phone Number
DCID Number
DCID6509653692
Managers
Johnny Truong, Sales Manager
# of Employees
25
License
711537
Memberships
Better Business Bureau, Painting Contractors Association (PCA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1977
Customer Type
Commercial, Residential
Warranties & Guarantees
6-Year Unlimited Warranty on Every Project
Payment Accepted
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

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capabilities award
capabilities award
capabilities award

Key Factors

El Gato Painting & Restoration, Inc. Established in 1977
Established in 1977
El Gato Painting & Restoration, Inc. Residential & Commercial
Residential & Commercial
El Gato Painting & Restoration, Inc. Live Phone Call Answers
Live Phone Call Answers
El Gato Painting & Restoration, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
El Gato Painting & Restoration, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From El Gato Painting & Restoration, Inc.

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El Gato Painting & Restoration Inc.
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Picture of El Gato Painting & Restoration Inc. - El Gato Painting & Restoration, Inc.
Picture of El Gato Painting & Restoration Inc. - El Gato Painting & Restoration, Inc.
Picture of El Gato Painting & Restoration Inc. - El Gato Painting & Restoration, Inc.
Picture of El Gato Painting & Restoration Inc. - El Gato Painting & Restoration, Inc.
Picture of El Gato Painting & Restoration Inc. - El Gato Painting & Restoration, Inc.

Diamond Certified Expert Contributor Advice & Tips

Ken Slosarik is a 27-year veteran of the painting industry and owner of El Gato Painting & Restoration, Inc., a Diamond Certified company. He can be reached at (650) 924-2960 or by email.

Ken Slosarik is a 27-year veteran of the painting industry and owner of El Gato Painting & Restoration, Inc., a Diamond Certified company. He can be reached at (650) 924-2960 or by email.

Ken Slosarik: Results-Driven

By James Florence, Diamond Certified Resource Reporter

SUNNYVALE — Not many people would equate house painting with rocket science, but for Ken Slosarik, the connection isn’t all that distant. “My dad was a rocket engineer, so he was always building complicated things, which definitely had an influence on me and my older brother,” he explains. “However, we lacked the patience for the level of complexity he was dealing with—we were more results-driven, which is why we gravitated toward the constr...

Read Full Article - Ken Slosarik: Results-Driven

El Gato Painting & Restoration, Inc. Website and External Feeds

FAQs

By El Gato Painting & Restoration, Inc.

How long will it take to complete my painting project?

What’s your payment schedule?

Will you give me a written estimate?

Do you clean up at the end of each workday?

Are your painters properly trained?

Can you safely remove lead-based paint?

El Gato Painting & Restoration, Inc. Ratings and Survey Responses

diamondcertified logo
El Gato Painting & Restoration, Inc.
208 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
10 CONSECUTIVE YEARS
SINCE AUGUST 2015
CERT 2280

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 208 Verified Customers

Doug R.

They did a fantastic job, they painted the inside and outside of my home and they did an exceptional job. I would highly recommend them.

They got the job done quickly, they didn't have to go back and correct anything.

Verified Customer of El Gato Painting & Restoration, Inc., 1 of 208

10 Quality
Yes Loyalty
Harold W.

They are professional and courteous.

They do anything they are asked and do it on time.

Verified Customer of El Gato Painting & Restoration, Inc., 2 of 208

10 Quality
Yes Loyalty
Fernando R.

High quality, great value

Their attention to detail, the point person I dealt with was awesome. They did everything they said they would, and the end result was what we envisioned. They did a phenomenal job.

Verified Customer of El Gato Painting & Restoration, Inc., 3 of 208

10 Quality
Yes Loyalty
Calvin W.

I was impressed with how competent they were. They were diligent in making sure the job was completed to my satisfaction, and I really appreciated the fact that they did a walk-through to make sure everything was thorough and acceptable. They had no problem with keeping me informed, up to date, and happy. The workers were very excellent, and the overall service was great.

I thought the price was reasonable, and it was great that I could actually afford it. They made me feel like I was the boss, and I like feeling like the boss. They stand behind their work 100%. My porch had to be rebuilt, and they found someone on their crew who knew exactly how to do that. They're pretty good in crown moldings too. I was overall very impressed with all of the services they offer. They are known as just being painters, but they do a lot more stuff.

Verified Customer of El Gato Painting & Restoration, Inc., 4 of 208

10 Quality
Yes Loyalty
Allan B.

They cooperated with picking out the right brand of paint, we chose the expensive alternative, and they didn't overcharge. They sanded down our house, did a beautiful job, they gave us great advice on the colors and told us how they would look, they cut out rotten wood and replaced it. They did everything that needed to be done without me mentioning anything.

Their overall fine service, I didn't have to go around and check everything. They completed everything that needed to be done in a reasonable amount of time.

Verified Customer of El Gato Painting & Restoration, Inc., 5 of 208

10 Quality
Yes Loyalty
Angie B.

I've recommended them to many people already. I have had so many compliments about how nice my house looks. I am very happy with how thorough they were with the preparation to paint, the actual paint job they did, and their expertise in anything that has to do with painting.

They were very professional. It wasn't just a one man show. They had good teamwork, they were hardworking, and they had the best price compared to other companies I previously contacted.

Verified Customer of El Gato Painting & Restoration, Inc., 6 of 208

10 Quality
Yes Loyalty
Cathy C.

Beware, there were issues when they did my sisters house, but they did great work on my house. Something is a miss which is why I said that I wouldn't use them again. They did a great job on my house and then I recommended them to my sister.

Very thorough, I needed them to come back and do another coat on my deck, which they did at no charge.

Verified Customer of El Gato Painting & Restoration, Inc., 7 of 208

10 Quality
No Loyalty
Thomas L.

I would say the crew was very polite, we had a few issues and they were receptive to what I was saying without arguing and they cleaned everything up when they were finished. They have a good crew.

I think their professionalism.

Verified Customer of El Gato Painting & Restoration, Inc., 8 of 208

10 Quality
Yes Loyalty
Tom G.

They are highly professional, they have a video that explains what they do and they do exactly what is in it, they explained everything, offered competitive high end products.

How rapidly we were able to get an estimate, schedule an appointment, and complete the job, there was nothing left behind, they cleaned everything up.

Verified Customer of El Gato Painting & Restoration, Inc., 9 of 208

10 Quality
Yes Loyalty
Rafael R.

They worked with me in picking a color, as I wanted to make sure I got the right color. They were very nice, very conscientious, and very professional.

Their pricing along with the work they did

Verified Customer of El Gato Painting & Restoration, Inc., 10 of 208

10 Quality
Yes Loyalty
Liz B.

They were very prompt, came when they said they were going to, worked with us on the color scheme and it turned out wonderful. We love the paint job.

The customer service is great.

Verified Customer of El Gato Painting & Restoration, Inc., 11 of 208

10 Quality
Yes Loyalty
Rick S.

Certainly not the least expensive, I've used few lower priced painters in the past, but their job is the best looking and has lasted the longest.

They kept to the timeline they gave me and were quick, but at the same time did a really good job. Let me add that they knew what they were doing and didn't have to come back to finish anything or pick up anything they left behind. They were friendly and knowledgeable.

Verified Customer of El Gato Painting & Restoration, Inc., 12 of 208

10 Quality
Yes Loyalty
Mr. B.

They do a good job painting, and if anything goes wrong, they come back and fix it or do it again with no problem. They stand behind their work.

They did their job well. I was satisfied.

Verified Customer of El Gato Painting & Restoration, Inc., 13 of 208

10 Quality
Yes Loyalty
Ensy A.

They are going to come back to do some of the areas that they missed, because it was raining, but other than that, they did a great job.

They were very responsive.

Verified Customer of El Gato Painting & Restoration, Inc., 14 of 208

10 Quality
Yes Loyalty
Anne W.

I would highly recommend them because they're so good. They show up on time, they clean up after themselves, and they're very efficient.

They cleaned up after themselves and didn't ruin any of my plants outside.

Verified Customer of El Gato Painting & Restoration, Inc., 15 of 208

10 Quality
Yes Loyalty
Jaqueline M.

They didn't laugh at me when I wanted to painted my house purple. Mike, their estimator who came out, was very sensitive to my needs.

They were clean, quick, and the price seemed right.

Verified Customer of El Gato Painting & Restoration, Inc., 16 of 208

10 Quality
Yes Loyalty
Marie J.

When you have a question, they respond. The work was done quickly and the quality was really good, I think. I would recommend them.

No comment.

Verified Customer of El Gato Painting & Restoration, Inc., 17 of 208

10 Quality
Yes Loyalty
Victor C.

They're quick, efficient, professional, and they bring their own microwave. They're very good, and they do a really quality job.

I liked that they were on time every day. They were efficient, and they got the job done quickly.

Verified Customer of El Gato Painting & Restoration, Inc., 18 of 208

10 Quality
Yes Loyalty
Casey F.

They do great work. Ken is a great guy, and the rest of the group are equally as professional. I would highly recommend them.

Well, a lot, but the quality of work stood out the most.

Verified Customer of El Gato Painting & Restoration, Inc., 19 of 208

10 Quality
Yes Loyalty
Mary T.

They were prompt, fairly priced, and they did a good job. I recommended them to someone else who also contracted with them.

I like that they do a good job and that they clean up afterwards. I think they did a really good job. I was satisfied.

Verified Customer of El Gato Painting & Restoration, Inc., 20 of 208

10 Quality
Yes Loyalty
Chris B.

They were on time, they finished the work on time, and they cleaned up after themselves. Overall, they did a good job.

That they did a good job

Verified Customer of El Gato Painting & Restoration, Inc., 21 of 208

10 Quality
Yes Loyalty
Wesley G.

They did the job for the price that was quoted, in the time frame that was promised. They're dependable and good.

I like that they're available to handle extra little jobs that are required on a house. We had a gutter that was rusted that they helped us with.

Verified Customer of El Gato Painting & Restoration, Inc., 22 of 208

10 Quality
Yes Loyalty
Gabrielle

They're thorough, and they show up on time. They do a nice job, and they are careful when taping everything off.

I liked that they did a nice job on the paint.

Verified Customer of El Gato Painting & Restoration, Inc., 23 of 208

10 Quality
Yes Loyalty
Carol W.

I wouldn't hesitate to recommend them. They follow through on their commitments, and they stick to their price.

I felt they were on my side. They communicated what was being done, they kept me informed, and they were easy to do business with.

Verified Customer of El Gato Painting & Restoration, Inc., 24 of 208

10 Quality
Yes Loyalty
Richard S.

Very competitive, they did excellent work, and they were very clean. They were very respectful of my home.

The salesperson was very knowledgeable, and he gave me a lot of confidence that they knew what they were doing. I felt very confident in hiring them.

Verified Customer of El Gato Painting & Restoration, Inc., 25 of 208

10 Quality
Yes Loyalty
Lou H.

I thought they were really good. The work turned out great, and I would recommend them with no problems.

They were quick.

Verified Customer of El Gato Painting & Restoration, Inc., 26 of 208

10 Quality
Yes Loyalty
Christi G.

I have already recommended them to several people. They are professional, nice and their work is great.

Their professionalism

Verified Customer of El Gato Painting & Restoration, Inc., 27 of 208

10 Quality
Yes Loyalty
Nanly S.

They were very interested in doing what we really wanted done and helped us to figure that out.

I liked that it was a good price, and they cleaned up very well.

Verified Customer of El Gato Painting & Restoration, Inc., 28 of 208

10 Quality
Yes Loyalty
Craig S.

Their professionalism as far as doing what they said they'd do, and they cleaned up afterwards.

The owner, Ken, is very personable and very knowledgeable about his business.

Verified Customer of El Gato Painting & Restoration, Inc., 29 of 208

10 Quality
Yes Loyalty
Norm D.

They are easy to work with, and they do a nice job. They are neat, and they clean up very well.

I have used them twice now, and it turned out well both times.

Verified Customer of El Gato Painting & Restoration, Inc., 30 of 208

10 Quality
Yes Loyalty
Barbara B.

I've used them for many paint jobs over many years. I always call them when I need a job done.

From start to finish, they were fine with matching paints, the prep-work, doing the painting and coming out when they said they would. That's why I keep calling them. I've recommended them to my neighbor as well.

Verified Customer of El Gato Painting & Restoration, Inc., 31 of 208

10 Quality
Yes Loyalty
Al S.

They're very thorough, and they go over the work with you to make sure that you're satisfied.

I like that they did a thorough job, and they cleaned up everything. We were very happy with them, and we would recommend them without hesitation.

Verified Customer of El Gato Painting & Restoration, Inc., 32 of 208

10 Quality
Yes Loyalty
Betsy D.

They were fast, on time, and they did a good job. We've been very happy with their service.

We were happy with the quality of the paint job, and they were fast.

Verified Customer of El Gato Painting & Restoration, Inc., 33 of 208

10 Quality
Yes Loyalty
Rick C.

They did a good job, the price was right, the timing was right and they showed up on time.

It was a good experience.

Verified Customer of El Gato Painting & Restoration, Inc., 34 of 208

10 Quality
Yes Loyalty
Charles G.

They are very good, and they were able to repair things that we thought could be repaired.

They were efficient, they got the color the way we wanted and they didn't take very long and they moved quickly around the house.

Verified Customer of El Gato Painting & Restoration, Inc., 35 of 208

10 Quality
Yes Loyalty
David B.

I was very impressed with the quality of work they pulled off. The place looks brand new.

They did an amazing job.

Verified Customer of El Gato Painting & Restoration, Inc., 36 of 208

10 Quality
Yes Loyalty
Annette C.

We've been using them for many, many years, and we've been satisfied with their service.

I like that they show up when they're supposed to.

Verified Customer of El Gato Painting & Restoration, Inc., 37 of 208

10 Quality
Yes Loyalty
Tom R.

They were neat, clean and real particular about what I wanted and kept to the contract.

On time

Verified Customer of El Gato Painting & Restoration, Inc., 38 of 208

10 Quality
Yes Loyalty
Al C.

They're very good painters. They're very clean, and I didn't have any issues with them.

El Gato was excellent. They were here on time, they gave me good suggestions, and they were very nice. They were also thorough and helpful.

Verified Customer of El Gato Painting & Restoration, Inc., 39 of 208

10 Quality
Yes Loyalty
Ken N.

They're a local company that's been doing business for I don't know how many years.

They do excellent work.

Verified Customer of El Gato Painting & Restoration, Inc., 40 of 208

10 Quality
Yes Loyalty
Karen W.

I've already told several people how I'm very satisfied after working with El Gato.

I thought it was a quality job. They were honest, they ended up finishing earlier than they had first thought, they were very neat, and they were very friendly.

Verified Customer of El Gato Painting & Restoration, Inc., 41 of 208

10 Quality
Yes Loyalty
Kathy M.

They were efficient, and they had open dialogue for any questions or suggestions.

I like the quality of their work.

Verified Customer of El Gato Painting & Restoration, Inc., 42 of 208

10 Quality
Yes Loyalty
Janet S.

Well, I would say they know what they are doing and they are very professional.

I think it would have to be the overall quality, everything turned out great.

Verified Customer of El Gato Painting & Restoration, Inc., 43 of 208

10 Quality
Yes Loyalty
Cathlene D.

They were very accommodating, and they did everything that we asked them to do.

I liked that they were always on time or early, and they did everything that we asked them to do.

Verified Customer of El Gato Painting & Restoration, Inc., 44 of 208

10 Quality
Yes Loyalty
Lexie S.

They're great and reliable. I have nothing but great things to say about them.

They're trustworthy and at a great price.

Verified Customer of El Gato Painting & Restoration, Inc., 45 of 208

10 Quality
Yes Loyalty
Sean S.

They are professional, on time, clean, neat and courteous. They do great work.

The quality and politeness

Verified Customer of El Gato Painting & Restoration, Inc., 46 of 208

10 Quality
Yes Loyalty
Ella G.

They were fast, prompt, on time to the appointment and did a really great job.

Friendly and communicative, that was really great.

Verified Customer of El Gato Painting & Restoration, Inc., 47 of 208

10 Quality
Yes Loyalty
Martin C.

I think they are a good choice. They were able to do a really good job for us.

I would say their work.

Verified Customer of El Gato Painting & Restoration, Inc., 48 of 208

10 Quality
Yes Loyalty
Frank H.

They did a god job for me, and I'm sure they will do a good job for others.

The quality of the work, we got what we wanted and I'm completely satisfied.

Verified Customer of El Gato Painting & Restoration, Inc., 49 of 208

10 Quality
Yes Loyalty
Fred J.

They try hard to make their customer happy, and they really work with you.

They stand behind their work, and they certainly try their hardest.

Verified Customer of El Gato Painting & Restoration, Inc., 50 of 208

10 Quality
Yes Loyalty