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Edge Roofing

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Diamond Certified Company Report
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Edge Roofing
57 SURVEYS
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  • Rating
7 CONSECUTIVE YEARS
SINCE NOVEMBER 2018
CERT 2505

Diamond Certified Ratings Dashboard

57

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 57 SURVEY RESPONSES

Company Credentials

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  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Edge Roofing
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Diamond Certified Researched Articles on Edge Roofing

researched article

A recent residential project by Edge Roofing

Edge Roofing provides roof installation and repair services for residential and commercial clients throughout the Bay Area. The company has the training and equipment to work on a wide range of roof types, from asphalt and wood shingle to TPO and modified bitumen, and it’s also qualified to perform roof inspections, install seamless aluminum gutters, and more.

Owner William Young says Edge Roofing’s customer-oriented approach to roofing work has played an important role in its success. “We love forming relationships with our clients and making it easy for them to improve their homes and businesses. Once we determine what they want, we utilize our experience to streamline the entire process and deliver high-quality results.”

Edge Roofing prioritizes quality control in every aspect of its operations, from training its crew members to maintain clean jobsites to providing the hands-on expertise of Mr. Young himself. “Even if I’m not walking the job all day, I have someone who’s in control of important items who reports back to me,” he explains. “We pride ourselves on our dedication to safety and quality on all of our projects.”

“Our goal is to make sure each client has the best possible experience, so we focus on providing them with high levels of service that exceed their expectations every step of the way. We promise cleanliness, punctuality and professionalism on each job, and we always keep our promises.”

Keep trees and foliage away from your roof for a longer-lasting, better-looking product.
A new roof should look great and protect your house for many years. So, who knew something as lightweight and common as leaves could cause roof failure? According to William Young, owner of Edge Roofing in San Mateo, the best thing homeowners can do to care for their roofs is care for nearby trees. “A lot of homeowners neglect this, but you should have a landscape professional maintain trees near your roof at least twice a year.”
While it might be difficult to immediately discern a difference, Mr. Young says having trees too close to your home can reduce the lifespan of your roof. “Clogged gutters and foliage hanging on your roof cause moisture, so if your roof gets damp and never really dries out because it doesn’t get much sunlight, that can lead to a lot of problems.”
Along with clogged gutters and moisture-welcoming foliage, unkempt trees can cause other issues:
• Unmaintained trees can drop limbs, causing roof damage like broken shingles and holes. This can let water seep under shingles and into the home, causing mold and water damage.
• Branches that touch the roof can rub against the shingles, causing wear and tear.
• Pine needles, leaves, bark and other tree debris can gather on lower or tight sections of your roof, such as against dormers or in crevices. This can allow water to pool, weeds to grow and shingle damage to occur.
• Rodents and other pests can gain access to the roof by using nearby branches. Once there, they can chew into the roofing or build nests that damage the surface of the structure.
• Branches near rooflines can drop leaves that become lodged in gutters. This can cause rainwater to back up and spill over the gutters and along your roofline or into your home.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing contractors that have earned the prestigious Diamond Certified award. For Edge Roofing, the key to keeping clients happy is simple: always deliver on its promises. “Building relationships with clients is the most important part of our job, so it’s crucial that we always do what we say we’re going to do,” says owner William Young. “By prioritizing cleanliness and being punctual and professional, we can ensure an overall experience that leaves each client satisfied.”

Edge Roofing has been installing and repairing roofs for residential and commercial clients throughout the Bay Area since 2003. In addition to working on a wide range of roof types (including wood shingle, asphalt, modified bitumen and TPO), the company has the training and equipment to perform roof inspections, install seamless aluminum gutters, and more.

Unlike roofing companies that hire inexperienced technicians in an effort to reduce their operating costs, Edge Roofing maintains a staff of highly trained professionals who are qualified to perform all types of roofing work. “We understand that quality results start with quality employees,” says Mr. Young. “Our clients often tell us how friendly and accommodating our technicians are. They go the extra mile because they’re happy where they work and they want to deliver for our customers.”

Another distinguishing attribute of Edge Roofing is its emphasis on quality control and craftsmanship in every aspect of its work. “I personally visit every jobsite, and I also have one or two employees who make sure everything is being done according to our high standards,” says Mr. Young. “We also believe in communicating with our clients throughout their projects. If they have any questions or concerns, they know we’ll be there to take care of them.”

Diamond Certified Researched Capabilities on Edge Roofing

Service Area

Bay Area
Serving the Bay Area

Main Services

Roofing
  • Cedar Shake
  • Metal Shingles
  • Residential Roofing
  • Roof Coatings
  • Roof Inspection
  • Roof Leak Repair
  • Roof Moss Removal
  • Roof Repair
  • Roof Replacement
  • Roofing Installation
  • Steel Roofing

Additional Services

Roof Installation & Repair
Roof Inspections
Seamless Gutter Installation
Emergency Repairs

Company Info

Hours
Mon
06:00 am - 05:00 pm
Tue
06:00 am - 05:00 pm
Wed
06:00 am - 05:00 pm
Thu
06:00 am - 05:00 pm
Fri
06:00 am - 05:00 pm
Sat
06:00 am - 05:00 pm
Sun
06:00 am - 05:00 pm
Closed
Mon – Sun: 6am – 5pm
Website
Contact
Edge Roofing

Capabilities Table

Company Name
Edge Roofing
Phone Number
DCID Number
DCID6508633776
Managers
William and Anna Young, Owners
Years in Industry
16 (Mr. Young)
# of Employees
9
License
893260
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2003
Customer Type
Residential, Commercial
Warranties & Guarantees
12-Year Warranty on Craftsmanship, Manufacturers’ Warranties on Materials
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award

Key Factors

Edge Roofing Established in 2003
Established in 2003
Edge Roofing Residential & Commercial
Residential & Commercial
Edge Roofing Appointments Available
Appointments Available
Edge Roofing Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Edge Roofing Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Edge Roofing

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Diamond Certified Expert Contributor Advice & Tips

William Young is owner of Edge Roofing, a Diamond Certified company. He can be reached at (415) 529-6796 or by email.

William Young is owner of Edge Roofing, a Diamond Certified company. He can be reached at (415) 529-6796 or by email.

William Young: A Competitive Edge

By James Florence, Diamond Certified Resource Reporter

SAN MATEO — As a general contractor, William Young had considered getting into roofing for a long time, but he knew if he did, he’d need to find a competitive edge. “More and more, I was coming across projects that required roof work, so going into roofing just made sense,” he says. “Eventually, in 2006, I got my C30 license to specialize in roofing. However, in order to be successful, I knew I’d need a great team of in...

Read Full Article - William Young: A Competitive Edge

Edge Roofing Website and External Feeds

FAQs

By Edge Roofing

How much does it cost to install a new roof?

How long will it take to complete my roofing project?

How quickly can you get to my job?

What is your cleanup process?

What’s the best thing I can do to care for my roof?

Edge Roofing Ratings and Survey Responses

diamondcertified logo
Edge Roofing
57 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
7 CONSECUTIVE YEARS
SINCE NOVEMBER 2018
CERT 2505

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 57 Verified Customers

Karla S.

I would tell them they could use me as a reference anytime.

They were clean, neat and got the job done in the time they said they would.

Verified Customer of Edge Roofing, 1 of 57

10 Quality
Yes Loyalty
Michael K.

They were easy to work with and they did a good job.

They did a great job, we didn't have any issues.

Verified Customer of Edge Roofing, 2 of 57

10 Quality
Yes Loyalty
John V.

I have already told all the neighbors.

All the people are very professional in doing the job.

Verified Customer of Edge Roofing, 3 of 57

10 Quality
Yes Loyalty
Edward H.

They were very good, professional, and took care of things. I had a question about the gutters and they were quick to explain the process. Everything went up with no problems. They were also very flexible with our schedule as we have a childcare business and they worked around that with us which was great. They were clean and took off the old roof without a mess.

I was so happy to get the roof. They worked diligently and it didn't interfere with our preschool.

Verified Customer of Edge Roofing, 4 of 57

10 Quality
Yes Loyalty
Grace R.

I have already recommended them to friends. They were quick and prompt. I really just couldn't believe how fast they worked.

The customer service

Verified Customer of Edge Roofing, 5 of 57

10 Quality
Yes Loyalty
Sharon A.

They were very responsive. I had one little issue with the job and they came back immediately and fixed it with no issues.

They were here when they said they would be. They worked hard, they got the job done on time, and they were really tidy.

Verified Customer of Edge Roofing, 6 of 57

10 Quality
Yes Loyalty
Janet T.

We had it done during the pandemic through Sears. They were very respectful. They all wore their masks and were kind.

When they took the shingles off, they cleaned off my whole porch, not just the mess they did. We had an incident where they had to come back, but they came right out and took care of it.

Verified Customer of Edge Roofing, 7 of 57

10 Quality
Yes Loyalty
Joanne B.

They are very honest. We thought we needed a new roof, but they said we just needed parts of it done.

Very responsive to phone calls and they came out during a storm to do some patching, before they actually did the roof work.

Verified Customer of Edge Roofing, 8 of 57

10 Quality
Yes Loyalty
Wallace H.

I thought the work was done just fine. They were very hard workers and got the job done.

They were very reliable in doing what they said.

Verified Customer of Edge Roofing, 9 of 57

10 Quality
Yes Loyalty
Tami M.

It went so well. My neighbor across the street ended up getting a new roof as well.

They were quick and clean.

Verified Customer of Edge Roofing, 10 of 57

10 Quality
Yes Loyalty
Chris B.

They did a great job. They were clean and courteous and it was a good experience.

They were conscientious, hard working, and fast.

Verified Customer of Edge Roofing, 11 of 57

10 Quality
Yes Loyalty
Karen J.

I would have liked a little more information, a little more straightforwardness.

They cleaned up everything and they were very professional.

Verified Customer of Edge Roofing, 12 of 57

10 Quality
Yes Loyalty
Dorothy A.

They were polite, efficient, and I did not have any issues with them.

I don't know. I have never had a roof put on before so I have nothing to compare it to. I have had contractors here before that were messy. I did not have any issues with Edge Roofing.

Verified Customer of Edge Roofing, 13 of 57

10 Quality
Yes Loyalty
Darliene D.

Quality and willingness to improve where things need to be approved.

They were helpful, and they did quality work.

Verified Customer of Edge Roofing, 14 of 57

10 Quality
Yes Loyalty
Johnnie H.

They were good on the job and went right back to work after lunch.

They were prompt, on time, and considerate.

Verified Customer of Edge Roofing, 15 of 57

10 Quality
Yes Loyalty
Cathy C.

They installed my roof, and they can come see what it looks like.

Nothing in particular.

Verified Customer of Edge Roofing, 16 of 57

10 Quality
Yes Loyalty
A.M.

I would definitely recommend them. It was a good experience.

The timely nature, they stuck to their initial estimate and timelines. Will Young was on top of communication.

Verified Customer of Edge Roofing, 17 of 57

10 Quality
Yes Loyalty
Elydia M.

They were responsive, and I would recommend them.

They cleaned up well after themselves and did a good job. The roof looks great. They were quick, and they didn't leave a mess.

Verified Customer of Edge Roofing, 18 of 57

10 Quality
Yes Loyalty
James R.

I would recommend them. They did good work.

The customer service

Verified Customer of Edge Roofing, 19 of 57

10 Quality
Yes Loyalty
Dolores A.

The roof was good and we are happy with it.

They came out fast, did a great job and cleaned up.

Verified Customer of Edge Roofing, 20 of 57

10 Quality
Yes Loyalty
Marty S.

They were quick and efficient, in and out.

Efficient and it went well.

Verified Customer of Edge Roofing, 21 of 57

10 Quality
Yes Loyalty
Laurie M.

They were conscience and did good work.

They were responsive with scheduling and getting things done.

Verified Customer of Edge Roofing, 22 of 57

10 Quality
Yes Loyalty
Vera P.

Go with their roofs. They're very nice.

I got an energy efficient roof and the heat goes up and out and it is pretty. It looks nice. Plus, it was a 50-year warranty, just in case, which is nice.

Verified Customer of Edge Roofing, 23 of 57

10 Quality
Yes Loyalty
Lynne S.

We were very satisfied with their work.

They were able to do the work and answer all our questions perfectly.

Verified Customer of Edge Roofing, 24 of 57

10 Quality
Yes Loyalty
Georgette B.

They were very neat, clean and quick.

The workers were very courteous of my home.

Verified Customer of Edge Roofing, 25 of 57

10 Quality
Yes Loyalty
Chris G.

I love Edge Roofing. They are great.

Very responsive, he came out pretty much right away and got the job done quickly and efficiently.

Verified Customer of Edge Roofing, 26 of 57

10 Quality
Yes Loyalty
Raul L.

I liked the way they did my roof.

They did a good job and I liked how they did it.

Verified Customer of Edge Roofing, 27 of 57

10 Quality
Yes Loyalty
Floyd D.

I have already recommended them.

The way they got it done, fast and it was done right.

Verified Customer of Edge Roofing, 28 of 57

10 Quality
Yes Loyalty
Mike B.

I would tell them to hire them.

The Forman was very informative.

Verified Customer of Edge Roofing, 29 of 57

10 Quality
Yes Loyalty
Chris L.

We thought they did fine.

They were quick and affordable.

Verified Customer of Edge Roofing, 30 of 57

10 Quality
Yes Loyalty
Anna D.

I would recommend them.

I didn't have any problems.

Verified Customer of Edge Roofing, 31 of 57

10 Quality
Yes Loyalty
Juan G.

Great overall work

They were friendly and took the time to explain the work they were doing on the roof.

Verified Customer of Edge Roofing, 32 of 57

10 Quality
Yes Loyalty
Susan F.

Give Edge a call.

They did what they were supposed to do and did a clean job.

Verified Customer of Edge Roofing, 33 of 57

10 Quality
Yes Loyalty
Suzanne C.

They are quick and thorough. The reason I didn't give a "10", they left one thing on top of our sun room and it is still there.

They are efficient.

Verified Customer of Edge Roofing, 34 of 57

9 Quality
Yes Loyalty
Paul D.

Excellent working crew and very experienced, the boss came out and looked at the job twice. His crew was really good.

The work ethic of the team, I had a difficult roof and they had it done in five days.

Verified Customer of Edge Roofing, 35 of 57

9 Quality
Yes Loyalty
Byron A.

They did what said they would do, and they showed on time and performed the duties they said they would perform.

Their punctuality was superb, and they did what they said they were going to do.

Verified Customer of Edge Roofing, 36 of 57

9 Quality
Yes Loyalty
Gary G.

I thought they did good work, they did leave some stuff in the yard we had to pick up, but it was nothing major.

They were reliable and did good work.

Verified Customer of Edge Roofing, 37 of 57

9 Quality
Yes Loyalty
Carl L.

They provide good quality work. It's a little high on the price of everything, but it was worth it.

They followed through with all the work we agreed on.

Verified Customer of Edge Roofing, 38 of 57

9 Quality
Yes Loyalty
Fatemhe H.

I would recommend them. They are professional, hard working and very polite.

They're professional and accurate. Their timing is good. They are very courteous.

Verified Customer of Edge Roofing, 39 of 57

9 Quality
Yes Loyalty
Karen N.

They are very reliable and finished when they said they would finish.

There were just some additional things they offered options for. Our skylights, instead of just saying they need to be fixed, they gave me options.

Verified Customer of Edge Roofing, 40 of 57

9 Quality
Yes Loyalty
Cindy M.

They were on time, simple to work with, and it was easy to use them.

They were on time and did things in a timely fashion.

Verified Customer of Edge Roofing, 41 of 57

9 Quality
Yes Loyalty
John S.

The guys were quick, they got the job done, and it looks great.

It was just easy to use them and they knew what we needed right when we called.

Verified Customer of Edge Roofing, 42 of 57

9 Quality
Yes Loyalty
Jesse W.

I am pleased with the way it turned out.

The way they explained everything, and they worked well together.

Verified Customer of Edge Roofing, 43 of 57

9 Quality
Yes Loyalty
Steve H.

The crew was terrific.

They were neat and clean.

Verified Customer of Edge Roofing, 44 of 57

9 Quality
No Loyalty
Ed

Pretty conscientious

He's good, but is a little slow on his paperwork.

Verified Customer of Edge Roofing, 45 of 57

9 Quality
Yes Loyalty
Frank D.

My mother was really satisfied with the work and the workers were respectful. They did everything they said they would do. It was done in a timely manner.

They were nice and very respectful.

Verified Customer of Edge Roofing, 46 of 57

8 Quality
Yes Loyalty
Ruari K.

They showed up on time and did the job quickly. They aren't that competitive on pricing.

They were fast and thorough.

Verified Customer of Edge Roofing, 47 of 57

8 Quality
Yes Loyalty
Georgia F.

They are polite. They completed the project on time and cleaned up very nicely.

Very knowledgeable and the owner was very nice.

Verified Customer of Edge Roofing, 48 of 57

8 Quality
Yes Loyalty
Carla A.

They are pretty efficient and they were done before their timeline.

That they were pretty quick

Verified Customer of Edge Roofing, 49 of 57

8 Quality
Yes Loyalty
John L.

They finished when they said they would, on time.

They came out, worked and got it done.

Verified Customer of Edge Roofing, 50 of 57

8 Quality
Yes Loyalty