East Bay PC Construction, Inc. remodels kitchens and bathrooms, builds room additions, and provides various residential and commercial remodeling services for clients in the Greater East Bay, San Francisco, and parts of Solano County. The company also has the in-house capabilities to handle special projects like deck building and siding repair, and it offers free estimates for its customers’ convenience.
Owner Juan Sandoval says East Bay PC Construction’s personalized approach to remodeling has been an integral part of its success. “Our goal is to maintain direct, long-lasting relationships with our clients, so we help them through every step of their projects and go above and beyond to make their remodeling dreams come true. By listening closely to their needs, we’re able to give them peace of mind.”
East Bay PC Construction prioritizes communication during each phase of its clients’ remodels, which Mr. Sandoval says is important for ensuring high-quality results. “We’re also very clean on jobsites and we usually finish in a timely manner as specified in our contracts. From beginning to end, we’re on top of everything.”
“Customer satisfaction is how we keep our business growing, so we focus on meeting the wants and needs of every client and treating their home as if it was our own. We never take on more than we can handle, and we utilize our years of experience to ensure each job gets finished on time and on budget.”
Understanding the construction process can help you make better decisions that keep your remodeling project on schedule.
One common point of contention between remodeling contractors and homeowners is timelines. Homeowners who are in a hurry to get their remodels completed often don’t understand the time that construction can take, and many contractors struggle to help their clients understand the true scope of their jobs, including planning, permitting and approvals. “Most consumers are unaware that all construction projects have a process,” affirms Juan Sandoval, owner of East Bay PC Construction, Inc. in Antioch. “That process can sometimes delay remodeling plans, so it’s important for homeowners to have a good understanding of what the process will look like for their specific projects.”
Mr. Sandoval says many people don’t realize permits need to be pulled for their projects, so they can be caught off guard by the amount of time the permit and plan approval processes can take. “Sometimes people think their contractors can start their jobs the next day, but it just doesn’t happen like that.”To he
ad off potential frustration and miscommunication, Mr. Sandoval says contractors need to be more open about their building processes and the planning process required by the city or state. “Everything you do in your home needs to be permitted through your city. Each county and city has its own codes, and contractors and homeowners have to abide by them when remodeling any major part of a home, like a kitchen or bathroom. If a homeowner doesn’t wish to acquire city permits—which isn’t recommended—and the city sees that a major remodel is being done, they’ll immediately stop any progress and it’ll be difficult to get back on track.”
Experts recommend talking with your contractor before construction begins and asking them to thoroughly explain the entire process from their end and as it pertains to the city or state. Before signing a contract, make sure your contractor is willing to put start and end dates in writing. They should also be able to give estimates and details about the permitting process (including who will pull the permits, when the permits will be applied for and how long it will take to approve the permits) and any planning approval that’s needed.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For East Bay PC Construction, Inc., keeping clients satisfied comes down to one important factor: customer service. “Our favorite part of the construction process is helping people through each phase of the work,” says owner Juan Sandoval. “We go above and beyond to satisfy our clients and turn their remodeling dreams into reality.”
East Bay PC Construction has been remodeling kitchens and bathrooms, building room additions, and providing general remodeling services for residential and commercial clients in the Greater East Bay, San Francisco, and parts of Solano County since 2007. The company also has the training and equipment to handle projects like deck building and siding repair, and it offers free estimates for the convenience of its customers.
Unlike larger construction companies that take a “one size fits all” approach to every job, East Bay PC Construction utilizes its small size to fully commit to the details of each project. “As a small, family-oriented company, we’re able to provide our clients with exceptional customer service and finish their jobs in a timely manner,” says Mr. Sandoval. “We don’t take on more than we can handle, which means we can focus on performing the work as specified in our contracts.”
Another distinguishing attribute of East Bay PC Construction is its company-wide dedication to quality control, which Mr. Sandoval says is crucial for building and maintaining long-lasting relationships with clients. “From start to finish, we do everything correctly. Once we meet a client for the first time, we determine how we can help them live their lives better, and we’re honest about the process and costs so there are no surprises. Our clients can trust us to ensure their construction projects are completed to the highest standards of quality.”
