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Degree HVAC, Inc.

Heating & Air Conditioning
|
San Mateo County
Diamond Certified Company Report
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Degree HVAC, Inc.
260 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
9 CONSECUTIVE YEARS
SINCE NOVEMBER 2016
CERT 2402

Diamond Certified Ratings Dashboard

260

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 260 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Degree HVAC, Inc.
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Diamond Certified Researched Articles on Degree HVAC, Inc.

researched article

A recent residential furnace installation by Degree HVAC

Degree HVAC, Inc. provides a wide range of HVAC and plumbing services for residential, commercial, and industrial clients throughout San Mateo County. In addition to repairing and installing all types of heating, air conditioning, and plumbing systems, the company offers various products and services that are designed to improve indoor air quality.

Owner Rick Lazzarini says much of Degree HVAC’s success can be attributed to its customer-oriented business practices. “Our clients spend the majority of their lives inside their homes, so we believe it’s important to make those spaces as comfortable as possible. Ultimately, we want each customer to end up with a great system that improves their life for a fair price.”

Degree HVAC emphasizes quality control in every aspect of its operations, which Mr. Lazzarini says is important for upholding the high standards set by the company’s owners. “From our office staff to our estimators and field managers, everyone who works here is dedicated to providing excellent services and products. We’ve been able to keep a loyal clientele base over the years, and quality control is a big reason for that.”

“We strive to maintain lasting relationships with our clients—their satisfaction is important to us, and we want them to know they can depend on us to be there whenever they have heating, cooling or air quality needs. Regardless of the size of the job, we provide every customer with the same level of attention.”

If you’re interested in improving your HVAC system’s performance, consider getting a smart thermostat.
On average, heating and cooling comprises half of a home’s annual energy consumption, so if you’re looking to cut costs, your HVAC system should be the first place you look. One worthwhile measure is purchasing a “smart” thermostat such as the Nest Learning Thermostat. By learning your temperature preferences and daily routine, the thermostat creates a schedule that optimizes both comfort and energy efficiency. According to independent studies, this saves homeowners an average of 10 to 12 percent on heating bills and 15 percent on cooling bills.

One of the best things about smart thermostats is their self-sufficiency. All you have to do is install it on your wall and it takes over from there. In the following days, the thermostat will take note of when you get up, leave for work, return home and go to bed, as well as your preferred temperature settings during these times. While adjusting to your schedule and preferences, the thermostat will also seek ways to minimize energy usage.

So, how does it work? In the Nest Learning Thermostat’s case, the device relies on a series of built-in algorithms that allow it to “learn” about your home and HVAC system, and it uses this data to maximize energy efficiency. Some of the Nest’s “smart” capabilities include “Cool to Dry,” which signals the air conditioning to kick on when the air gets too humid, “Sunblock,” which prevents temperature miscalculations caused by the thermostat heating up in direct sunlight, and “Airwave,” which saves energy by periodically letting the fan take over for the air conditioner.

Additional features include remote operation (which allows you to alter the temperature from your smartphone), daily and monthly energy reports, and alerts and reminders about things like maintenance and potential performance issues. Furthermore, the Nest can work together with other “smart” systems in your home like automated lights, locks and CO detectors.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for HVAC contractors that have earned the prestigious Diamond Certified award. For Degree HVAC, Inc., the key to keeping a satisfied customer base is providing the kind of workmanship and service that generates natural growth. “We aren’t big on advertising; we prefer to let our customers speak for us,” says Controller Christina Lazzarini. “Our growth over the past 10 years has been primarily driven by word of mouth, which shows the impact customer satisfaction can have.”

Degree HVAC has been providing HVAC and plumbing services for residential, commercial, and industrial clients throughout San Mateo County since 2005. The company has the training and equipment to repair and install all types of heating, air conditioning, and plumbing systems, and it offers numerous products and services that are designed to improve indoor air quality through contaminant removal and humidity control.

Unlike HVAC contractors that hire inexperienced technicians in an effort to minimize their operating costs, Degree HVAC goes to the extra mile to ensure its technicians are thoroughly trained. “As both union and SMACNA members, we’re accountable for keeping our technicians at the top of their game,” affirms Ms. Lazzarini. “By making training a top priority, we can ensure our team members have above-average skills and industry knowledge.”

Another distinguishing attribute of Degree HVAC is its versatile range of capabilities. “Each of our owners has a specific sphere of expertise—Rick specializes in the construction and design side while Trini’s specialty is service,” explains Ms. Lazzarini. “Because of this, we’re able to offer the best of both worlds. Regardless of a client’s HVAC needs, they’re going to get knowledgeable, high-quality service.”

Diamond Certified Researched Capabilities on Degree HVAC, Inc.

Service Area

serving area
San Mateo County
Serving San Mateo County

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair

Additional Services

Indoor Air Quality
HVAC Maintenance, Installation & Repairs
Plumbing Maintenance, Installation & Repairs

Company Info

Hours
Mon
08:00 am - 04:30 pm
Tue
08:00 am - 04:30 pm
Wed
08:00 am - 04:30 pm
Thu
08:00 am - 04:30 pm
Fri
08:00 am - 04:30 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 4:30pm
Website
Contact
Degree HVAC, Inc.

Capabilities Table

Company Name
Degree HVAC, Inc.
Phone Number
DCID Number
DCID6505962920
Managers
Trini Gudino and Rick Lazzarini, Owners
Years in Industry
60+ (Combined)
# of Employees
30
License
886908
Memberships
Green Building Alliance (GBA), Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
2005
Customer Type
Commercial, Industrial, Residential
Warranties & Guarantees
1-Year Labor Guarantee, Manufacturers’ Warranties on Equipment & Parts
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

Degree HVAC, Inc. Established in 2005
Established in 2005
Degree HVAC, Inc. Residential & Commercial
Residential & Commercial
Degree HVAC, Inc. Appointments Available
Appointments Available
Degree HVAC, Inc. Live Phone Call Answers
Live Phone Call Answers
Degree HVAC, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Degree HVAC, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Degree HVAC, Inc.

1 of 23Picture of Degree HVAC, Inc. - Degree HVAC, Inc.
Degree HVAC, Inc.
Picture of Degree HVAC, Inc. - Degree HVAC, Inc.
Picture of Degree HVAC installed this mechanical piping. - Degree HVAC, Inc.
Picture of Degree HVAC installed this residential furnace and ducting. - Degree HVAC, Inc.
Picture of A tankless water heater installation by Degree HVAC - Degree HVAC, Inc.
Picture of Degree HVAC, Inc. - Degree HVAC, Inc.
Picture of Degree HVAC, Inc. - Degree HVAC, Inc.

Diamond Certified Expert Contributor Advice & Tips

Rick Lazzarini is a veteran of the HVAC industry and co-owner of Degree HVAC, Inc., a Diamond Certified company. He can be reached at (650) 530-0989 or by email.

Rick Lazzarini is a veteran of the HVAC industry and co-owner of Degree HVAC, Inc., a Diamond Certified company. He can be reached at (650) 530-0989 or by email.

Rick Lazzarini: A Joint Venture

By James Florence, Diamond Certified Resource Reporter

REDWOOD CITY — When asked how he became the owner of an HVAC company, Rick Lazzarini says it was a joint venture. “I started Degree HVAC in 2005 with my business partner, Trini Gudino. We originally met in trade school, where we spent five years training to be union pipefitters. One day, I told him I was thinking about starting my own business, to which he replied, ‘Really? So am I.’ One thing led to another and we decided to partne...

Read Full Article - Rick Lazzarini: A Joint Venture

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FAQs

By Degree HVAC, Inc.

Are your technicians courteous?

Why is your estimate higher than some of the other estimates I’ve received?

Why do you use Carrier equipment?

Why does my air conditioning system take so long to cool my home?

Degree HVAC, Inc. Ratings and Survey Responses

diamondcertified logo
Degree HVAC, Inc.
260 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
9 CONSECUTIVE YEARS
SINCE NOVEMBER 2016
CERT 2402

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 260 Verified Customers

K. D. G.

I am a facility manager and have worked for 2 corporations. I have used Degree for both companies and they have done extremely well for both of those companies.

They put my company and my requests as a priority.

Verified Customer of Degree HVAC, Inc., 1 of 260

10 Quality
Yes Loyalty
J. S. C.

I highly recommend them. They are thorough and they resolve any problems I have.

I like their attitude. They get the job done and they make sure that it turns out right.

Verified Customer of Degree HVAC, Inc., 2 of 260

10 Quality
Yes Loyalty
Bob H.

I recommend them to anyone who has HVAC problems.

They are personable, family run and local people who seem responsive. I never get forwarded to a machine and there is always someone to talk to.

Verified Customer of Degree HVAC, Inc., 3 of 260

10 Quality
Yes Loyalty
Gordon M.

They are an excellent company. They bid me 2/3 of what the other company was going to charge me with the same job. They came out and installed 2 units. One was fine and the other had issues for months afterwards. They came back out every time to look at it, they even had the owner come out and they eventually fixed it. They never complained about having to come back out, they were very polite and they never complained about money.

I thought they were outstanding. They came back out multiple times, didn't charge me, and did it with a good attitude.

Verified Customer of Degree HVAC, Inc., 4 of 260

10 Quality
Yes Loyalty
Tyce F.

The guy was awesome. He came out, diagnosed it by sound, had the part and was done in 25 minutes. He showed up on time, was knowledgeable, had the parts on hand, spoke in regular English, not trying to confuse me with jargon, and they even emailed the receipt.

It was a good experience. They showed up on time, they had the parts on hand, knew what they were doing and got it done quickly.

Verified Customer of Degree HVAC, Inc., 5 of 260

10 Quality
Yes Loyalty
Louise P.

They installed HVAC and installed a new water heater, did a very nice job and is working well. I always recommend them. They did such a nice job with guys in the attic/under the house, they all have their own expertise and clean up after themselves.

The follow-through, the guy in the attic lost his footing through the ceiling, they put down a piece of metal and hired a sheet rock guy and they did an excellent job. It looked better than it did before!

Verified Customer of Degree HVAC, Inc., 6 of 260

10 Quality
Yes Loyalty
Richard B.

Very thorough, very knowledgeable and cooperative, I first had called them and the technician was able to answer my questions and tell me what to do over the phone with no charge so when I needed HVAC, they were the first company I called.

The guy came out addressed my concerns, checked everything and made sure it worked properly. They were professional and thorough.

Verified Customer of Degree HVAC, Inc., 7 of 260

10 Quality
Yes Loyalty
Megan M.

Well, I thought they were very polite and honest about the work we needed. We chose them not because of price, but they were very honest about the situation, explained the pricing and quality behind their company, which we really liked.

They have always been on time for every appointment.

Verified Customer of Degree HVAC, Inc., 8 of 260

10 Quality
Yes Loyalty
Chrystel G.

They were punctual. If I call, I always get an answer. They were very reliable. Even if it's pouring rain and there is a problem with the heater, which is on top of the roof of course, they will come fix the problem.

I liked that they were dependable.

Verified Customer of Degree HVAC, Inc., 9 of 260

10 Quality
Yes Loyalty
Laura C.

It was a special situation, they have very high ceilings and they were able to accommodate more of a commercial version in a residential setting. They did very well, were tidy and very professional over the phone.

the interaction with the workmen, they helped resolve a problem where no one else could.

Verified Customer of Degree HVAC, Inc., 10 of 260

10 Quality
Yes Loyalty
Sara D.

They were very prompt and helpful, and they didn't make you feel stupid, like some people do. They were very informative, and they got the work done very fast, and had good recommendations and choices.

I liked the quality service, and the employees definitely know what they are doing. I am confident using them.

Verified Customer of Degree HVAC, Inc., 11 of 260

10 Quality
Yes Loyalty
Charlie K.

Rick was great, he gave us a lot of info and helped us make a decision. I thought they were very knowledgeable. We had other people come out and no one answered our questions better than Rick.

I liked that they were personable and knowledgeable.

Verified Customer of Degree HVAC, Inc., 12 of 260

10 Quality
Yes Loyalty
Tammy C.

I thought the work they did was really professional. They were really thorough in letting us know all the work that would be done and throughout the process always gave updates.

Just what I said, updates and the work was professional.

Verified Customer of Degree HVAC, Inc., 13 of 260

10 Quality
Yes Loyalty
R. C.

They were very professional. I would hire them without any problems or worries. They had good, quality work. Their men were very professional and pleasurable to work with.

Their quality, they are the only company we use for big and medium projects for our company.

Verified Customer of Degree HVAC, Inc., 14 of 260

10 Quality
Yes Loyalty
Karen P.

They did a really fabulous job, not only solving the immediate problem that I had, but in noticing a couple of other problems and helping me find good people to fix them.

They were prompt, efficient, effective, and they got the job done right the first time. They've been great every time they've come out.

Verified Customer of Degree HVAC, Inc., 15 of 260

10 Quality
Yes Loyalty
Chip M.

If someone asked me if I knew a good HVAC company, I would tell them that I had a good experience with them. I also think they used to go by a different name.

Cordial and competent

Verified Customer of Degree HVAC, Inc., 16 of 260

10 Quality
Yes Loyalty
Michael L.

They are highly reliable, knowledgeable and know what they are doing. They have done several jobs for us and recommended them to a friend and his daughter.

They did what they said they would do. They are easy to work with, neat and professional, exactly what you would want when dealing with your furnace. They even did some insulation, gave them a bid and did everything that was requested of them.

Verified Customer of Degree HVAC, Inc., 17 of 260

10 Quality
Yes Loyalty
Mike Z.

They were willing to do work that others were not comfortable doing, which was to my benefit. The others either weren't skilled enough or weren't willing.

They fixed my problem.

Verified Customer of Degree HVAC, Inc., 18 of 260

10 Quality
Yes Loyalty
Rita L.

They were great, competent, had terrific service, were friendly, reliable, and I just really loved the opportunity to work with them.

They had great service.

Verified Customer of Degree HVAC, Inc., 19 of 260

10 Quality
Yes Loyalty
Arnie S.

They were able to figure out my complex system and get it to work the way I wanted it to. They definitely met my expectations.

The fact that they were creative enough to figure out a way to make my system work the way I wanted

Verified Customer of Degree HVAC, Inc., 20 of 260

10 Quality
Yes Loyalty
Gil A.

Well, I think they are very reliable and very knowledgeable. They have a good supportive team and know what needs to be done.

They have a good team.

Verified Customer of Degree HVAC, Inc., 21 of 260

10 Quality
Yes Loyalty
Mario R.

I thought the work they did was good. The service is always done quickly and the guys who come out are really professional.

The team who comes out is professional and personable.

Verified Customer of Degree HVAC, Inc., 22 of 260

10 Quality
Yes Loyalty
Lois C.

They have super service, always on time when they make an appointment, and they get the job done. I never have a complaint.

They are always on time.

Verified Customer of Degree HVAC, Inc., 23 of 260

10 Quality
Yes Loyalty
Peter L.

I would say they are very cordial, very professional in their approach, and they are pretty quick in responding to emails.

The person I was working with was really friendly and he seemed cordial.

Verified Customer of Degree HVAC, Inc., 24 of 260

10 Quality
Yes Loyalty
Steven N.

They did everything they promised to do, they came in on budget, and they had good service. I would recommend them.

Their follow up and their communication was very good.

Verified Customer of Degree HVAC, Inc., 25 of 260

10 Quality
Yes Loyalty
Donna H.

I think they are very reliable. They were clean, at least the gentleman I had, and he is always polite and on time.

I liked the fact that they were here when they said they would be and if they were going to be late, they would call.

Verified Customer of Degree HVAC, Inc., 26 of 260

10 Quality
Yes Loyalty
Barb B.

They were very quick, responsible, and all their bids were right on, they were out of the ballpark and perfect.

That they were responsive and kind, and they always got back to me immediately. They did the job when they promised it, which is a big thing.

Verified Customer of Degree HVAC, Inc., 27 of 260

10 Quality
Yes Loyalty
Kimberly S.

I have recommended them to many people many times. They always go above and beyond and they do their research.

That they have a very high level of integrity and professional competence. They take their job extremely seriously. They look like professionals, and they act like processionals in every way. They are really examples of the best of tradesmen, and I couldn't ask for a better presentation of how serious they are serious about their work.

Verified Customer of Degree HVAC, Inc., 28 of 260

10 Quality
Yes Loyalty
Chris W.

Their responsiveness is very good. Their personnel showed up on time and their written proposals are complete.

I felt they were professional. Their customer service was good.

Verified Customer of Degree HVAC, Inc., 29 of 260

10 Quality
Yes Loyalty
Shelley L.

I would recommend them to any property management company. Their billing is easy and they are easy to get out.

They are just easy to work with.

Verified Customer of Degree HVAC, Inc., 30 of 260

10 Quality
Yes Loyalty
Mark R.

They are professional, friendly, and they care about the satisfaction of their people. They are really good.

They truly care. If you are not happy, they will go the extra length for you.

Verified Customer of Degree HVAC, Inc., 31 of 260

10 Quality
Yes Loyalty
Agnes M.

I have referred them to people online on nextdoor.com. I would say to do the yearly furnace check with them.

I have a favorite employee there, Santiago. He's great at trouble shooting, recognizing the problem, and how it should be fixed.

Verified Customer of Degree HVAC, Inc., 32 of 260

10 Quality
Yes Loyalty
Remy L.

They did a great job. They were on time, they left the place clean, and they listened and did what I asked.

It was done correctly.

Verified Customer of Degree HVAC, Inc., 33 of 260

10 Quality
Yes Loyalty
Al J.

They are very good at working on furnaces and plumbing. I have been very satisfied for a number of years.

They do good service.

Verified Customer of Degree HVAC, Inc., 34 of 260

10 Quality
Yes Loyalty
Felicia M.

They were on time and they did a really good, fast job. I haven't had any issues with their work.

I found their work to be solid and I haven't had any issues with it.

Verified Customer of Degree HVAC, Inc., 35 of 260

10 Quality
Yes Loyalty
Alicia B.

I would say that they are reliable. They seem to know how to fix the problem in a timely manner.

For me, I thought it was interesting that they didn't ask about billing, which was always an issue in the past. They were just worried about solving the problem and making sure our needs were met. They were just like look, we will send the bill after the job is complete, no worries. That is rare nowadays, usually companies want deposits and everything upfront before they'll even send someone out, so I though that made them very trustworthy. It's rare.

Verified Customer of Degree HVAC, Inc., 36 of 260

10 Quality
Yes Loyalty
Myrna P.

They are extremely reliable and very professional, knowledgeable and just over all really great.

They were quick and professional.

Verified Customer of Degree HVAC, Inc., 37 of 260

10 Quality
Yes Loyalty
Rick L.

Very prompt, very courteous, and when they do their work here, it is very clean and very good.

The pricing is really good.

Verified Customer of Degree HVAC, Inc., 38 of 260

10 Quality
Yes Loyalty
Dave M.

They showed up on time, got the job done and you can feel comfortable with them in your home.

They were pleasant and approachable.

Verified Customer of Degree HVAC, Inc., 39 of 260

10 Quality
Yes Loyalty
Barbara S.

I would recommend them, they know what they are doing, are efficient and get the job done.

They were good.

Verified Customer of Degree HVAC, Inc., 40 of 260

10 Quality
Yes Loyalty
Robert M.

They were on the upper side of the price range and I'm perfectly happy with what they do.

They got the job done.

Verified Customer of Degree HVAC, Inc., 41 of 260

10 Quality
Yes Loyalty
Renee H.

If you ever have any problems, call Degree. They are fast, efficient, and knowledgeable.

They are knowledgeable and efficient.

Verified Customer of Degree HVAC, Inc., 42 of 260

10 Quality
Yes Loyalty
Robert F.

I have used them for a number of years and I have been very satisfied with their work.

I like the fact that in difficult situations, they are very innovative and they don't give up and they do a good job.

Verified Customer of Degree HVAC, Inc., 43 of 260

10 Quality
Yes Loyalty
Doug C.

They have a good team. The technician that usually comes out is really professional.

I think just their overall professionalism

Verified Customer of Degree HVAC, Inc., 44 of 260

10 Quality
Yes Loyalty
Victor H.

I would say they are a great choice. They get their work done right the first time.

They are easy to work with. All I have to do is send an email and we get on schedule with someone, usually coming out within 48 hours.

Verified Customer of Degree HVAC, Inc., 45 of 260

10 Quality
Yes Loyalty
Paul V.

That they know what they are doing, they are professional, and they did it right.

They did it right at a fairly reasonable cost.

Verified Customer of Degree HVAC, Inc., 46 of 260

10 Quality
Yes Loyalty
Barry

I would say that they are reliable and the technicians are very knowledgeable.

I think it's their reliability and quality of work

Verified Customer of Degree HVAC, Inc., 47 of 260

10 Quality
Yes Loyalty
Erik H.

I would have to say that they do a good job, they are honest, and trustworthy.

Just what I said, they were honest and trustworthy.

Verified Customer of Degree HVAC, Inc., 48 of 260

10 Quality
Yes Loyalty
Christine M.

We have been using them for years. I think they are a professional company.

The technicians are knowledgeable.

Verified Customer of Degree HVAC, Inc., 49 of 260

10 Quality
Yes Loyalty
John F.

They are good, always on time, and they make sure everything is maintained.

They show up when they say.

Verified Customer of Degree HVAC, Inc., 50 of 260

10 Quality
Yes Loyalty