Danville Hardwood Company Incorporated offers a wide variety of hardwood flooring products at its Danville showroom, all of which include original markings, distinctive graining and inherent characteristics that allow customers to bring a piece of nature inside. The company also refinishes, cleans, and recoats hardwood floors for residential and commercial clients throughout Contra Costa County and the East Bay, and it provides in-home consultations for customers who are unsure how certain flooring products will look inside their homes.
Owner Dan Yorke credits much of Danville Hardwood Company Incorporated’s success to its highly experienced employees, all of whom are knowledgeable about the latest industry trends and products. “We’re not a big-box store, so our salespeople can focus entirely on hardwood floors,” he explains. “They know all the different product lines, and they work with our customers to help them understand the differences between certain types of wood.”
Danville Hardwood Company Incorporated’s installers are trained and experienced in every type of hardwood installation, and they can also create borders and inserts that allow people to further customize their homes. “We offer complete service from start to finish,” says Dan. “From our sales staff to our installers, everyone is focused on helping our customers get top-quality floors.”
“We pride ourselves on our integrity, and we’re always honest with our customers about which products will work best for their particular situations. At the end of the day, we’re not just here to make a sale—we’re here to help our customers in a low-pressure environment and ensure they make the right decisions.”
If you have your hardwood floor refinished on a regular basis, make sure you’re aware of upcoming industry changes.
Environmental regulation has led to changes in several industries, and the hardwood flooring business is no exception. Most notably, oil-based hardwood floor finishes are being phased out and replaced by low-VOC, water-based finishes. According to Dan Yorke, owner of Danville Hardwood Company Incorporated, once oil-based finishes become completely phased out, homeowners throughout the Bay Area will likely be affected. “Oil-based finishes can only be used for five more years in Northern California,” he explains. “Since a lot of older, top-nail floors require oil-based finishes, flooring companies are probably going to be replacing a lot more floors in the coming years.”
Mr. Yorke says that despite the safe, environmentally-friendly character of water-based finishes, they may not be compatible with certain styles of hardwood flooring. “Even if a floor has had oil-based finishes in the past, you can still put a water-based finish on it. However, when it comes to older, top-nail floors, water-based finishes are far from ideal. Since it’s a thinner floor that doesn’t have a tongue-and-groove configuration, it has a lot more movement in it. Whereas the elasticity of an oil-based product corresponds well to this characteristic, a water-based finish is a comparatively brittle product and will crack if there’s any movement in the floor. Also, these older floors have hundreds of nails in them, which can get rusted out by the water present in a water-based finish.”
Regardless of its finish, your floor will quickly lose its luster if it’s exposed to water for long periods of time. More serious damage is also possible, including warping, so make sure you wipe up spills as soon as possible with a soft, dry cloth. Start at the edges of the spill and work your way toward the center. Don’t ever mop a sealed or waxed floor, even if the mop is only slightly damp.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for hardwood flooring companies that have earned the prestigious Diamond Certified award. For Danville Hardwood Company Incorporated, the key to achieving and maintaining high levels of customer satisfaction is simple: employ its expert industry knowledge to help its clients make educated flooring choices. "When it comes to providing flooring advice, we're much more knowledgeable than most home improvement stores," says owner Dan Yorke. "Drawing upon our years of experience, we work closely with each customer to find the product that will work best for their particular needs."
Danville Hardwood Company Incorporated has been offering hardwood flooring products at its Danville showroom since 1988. In addition to carrying maple, unfinished and prefinished traditional oak, bamboo, Brazilian cherry, and rosewood flooring, the company refinishes, cleans, and recoats hardwood floors for residential and commercial clients throughout Contra Costa County and the East Bay. "We also provide in-home consultations for people who aren't sure how certain flooring products will look inside their homes," adds Mr. Yorke.
Unlike less experienced hardwood flooring companies that don't have physical addresses and limit the range of their clientele base as a result, Danville Hardwood Company Incorporated maintains a centrally located showroom that provides both quality flooring products and consumer confidence. "Many flooring contractors work out of their homes or garages, so the fact that our customers know where to find us gives them an important sense of security," explains Mr. Yorke. "We've been in Danville for many years, and we're very proud to be a part of the local community."
Another distinguishing attribute of Danville Hardwood Company Incorporated is the combined expertise of its veteran installers. "The quality of our installations is second to none," says Mr. Yorke. "Our installers are very knowledgeable about different products and techniques, and they can handle just about any problem related to hardwood flooring."
