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Dansel Restoration Inc.

Mold Removal & Repair & Water & Fire Damage Restoration
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Alameda  San Benito  San Francisco  San Mateo  Santa Clara  Santa Cruz Counties
Diamond Certified Company Report
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Dansel Restoration Inc.
18 SURVEYS
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  • Rating
3 CONSECUTIVE YEARS
SINCE NOVEMBER 2022
CERT 2687

Diamond Certified Ratings Dashboard

18

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 18 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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Diamond Certified Company Report SUMMARY UPDATE February 2025

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Dansel Restoration Inc.

Rated Highest in Quality and Helpful Expertise for 3 Consecutive Years.

Quick Summary

  • Diamond Certified since 2022
  • Provides restoration services for Bay Area homes and businesses that have been damaged by water, fire, and smoke
  • Available 24/7 in the event of a fire, flood or other catastrophe
  • IICRC Certified

Top News Updated

NEW PRODUCTS & SERVICES

Dansel Restoration has expanded its remediation services to include a focus on more detailed inspections and swab testing to better identify and address mold-related concerns.

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INDUSTRY TRENDS

Dansel Restoration has started incorporating advanced inspection technologies like Matterport to provide more thorough assessments of property damage.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “Daniel is extremely professional and always available to answer my questions. I would definitely hire him again. He’s one of the best in his field and I felt very confident in his work.”

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From a recent Diamond Certified Survey Response: “They were very knowledgeable and helpful. They were able to handle everything in a professional manner—they saw it and knew what to do.”

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Special Events & Promotions

Dansel Restoration is offering free initial consultations to assist customers in identifying damage and understanding the best steps forward for their properties.

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Dansel Restoration has introduced a loyalty program that provides returning customers with discounted rates for follow-up services or additional restoration needs.

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Dansel Restoration Inc.
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Diamond Certified Researched Articles on Dansel Restoration Inc.

researched article

A Dansel Restoration technician works on a client’s home.

Dansel Restoration Inc. provides a variety of restoration services for Bay Area homes and businesses that have been damaged by water, fire, and smoke. The company’s IICRC Certified technicians are qualified to perform everything from structural drying and dehumidifying to sewage cleanup and mold removal, and they’re also available for 24-hour emergency response in the event of a fire, flood or other catastrophe.

Owner Daniel Arzate says Dansel Restoration’s customer-oriented business practices have been crucial to its success. “Many times, we’ll walk onto a property and it’s the most stressful situation that the homeowner has ever faced, so we take the time to answer their questions and help them feel more comfortable with the restoration process. They really appreciate our ability to resolve their problems quickly and efficiently.”

Dansel Restoration also helps its clients navigate the post-disaster insurance process, which Mr. Arzate says is essential for establishing trust. “We show our customers how to submit claims to their insurance companies and work with adjusters, which a lot of people don’t know how to do. Ultimately, this is just another aspect of our primary goal: get each client’s property back to normal so they can continue living their lives.”

“Our customers are the most important part of our business, so we make sure they feel understood and get their specific needs met. On every project, our committed team of restoration experts will work until the problem is solved and the client is completely satisfied.”

Learn what restoration companies offer before you need their services.
In the event of a fire or water disaster, most homeowners have no idea what to do. Who do they call first? Should they attempt to clean up or document the mess? Will their insurance cover it? Is residual damage inevitable?

“A lot of people don’t know anything about our industry until they need us,” confirms Daniel Arzate, owner of Dansel Restoration Inc. in San Jose. “When you have a water problem, your first instinct might be to call a plumber. A lot of times, the plumber can fix the leak but they don’t know how to dry the spilled water. Unfortunately, areas that have experienced even minor flooding or water damage can be havens for mold and underlying damage that may not be noticed until it’s too late, causing permanent problems or requiring expensive repairs.”

According to Mr. Arzate, being prepared and understanding your options before disaster strikes can give you an important edge. He recommends researching fire and water damage restoration contractors near you even if you aren’t anticipating hiring right now. That way, if the unthinkable happens, you’ll have a plan. “It’s important for people to know about restoration services so they can get the fastest, best service when dealing with emergencies to prevent worse damage,” he says.

What can fire and water damage restoration companies do for you?
Once the fire is out, the water has stopped or receded, the storms have passed, or other events have ended, restoration companies come in to clean the home or building. This includes cleaning the area of debris, removing standing water, drying the affected space, disinfecting surfaces and returning the area to the condition it was in before the disaster. Some restoration companies also provide repairs and reconstruction, but not all do.

If you live in an area that’s prone to storms, flooding, wildfires or other natural disasters, it’s smart to have a restoration company picked out in case you need them. But even if you aren’t actively prepared for the worst, it’s wise to understand what restoration companies do and how they can help you.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for water and fire damage restoration contractors that have earned the prestigious Diamond Certified award. For Dansel Restoration Inc., keeping clients happy comes down to three factors: paying careful attention to detail, quickly resolving their problems and helping them through every step of the restoration process. “Our customers appreciate us because we make them feel understood,” says owner Daniel Arzate. “They like that we answer their questions and provide real solutions to their problems. Ultimately, our goal is to get their lives and homes back to normal as quickly as possible.”

Dansel Restoration has been providing water, fire, and smoke damage restoration services for Bay Area homes and businesses since 2019. The IICRC Certified company is qualified to perform everything from structural drying and dehumidifying to sewage cleanup and mold removal, and its technicians are available 24/7 to handle emergency situations.

Unlike less experienced restoration contractors that take an “assembly line” approach to each job, Dansel Restoration takes the time to find the human connection in every project. “Our customers want to feel like they’re taken care of, so we get to know them and understand how they’re feeling before making recommendations for their situations,” says Mr. Arzate. “Even when we’re following industry-standard protocols, we’re still able to provide highly personalized service.”

To further differentiate itself from its competition, Dansel Restoration is always willing to help customers navigate the tricky process of insurance claims and coverage. “We’re here to help our clients learn what insurance coverage they may qualify for, and we’ll work with them throughout that process if they want,” says Mr. Arzate. “We can help them submit claims, work with adjusters and resolve any problems they encounter with their insurance companies.”

Diamond Certified Researched Capabilities on Dansel Restoration Inc.

Service Area

Santa Clara County
Santa Cruz County
San Mateo County
Serving Santa Clara, Santa Cruz, San Mateo and Alameda Counties, Including San Jose, Mountain View, Morgan Hill, Gilroy, San Mateo, Santa Cruz, Cupertino and Palo Alto

Main Services

Mold Removal & Repair
  • Emergency Restoration
  • Mildew Removal
  • Mold Abatement
  • Mold Cleanup
  • Mold Detection
  • Mold Inspection
  • Mold Mitigation
  • Mold Remediation
  • Mold Removal
  • Mold Testing
Water & Fire Damage Restoration
  • Deck Restoration
  • Disaster Restoration
  • Emergency Restoration
  • Fire Damage Restoration
  • Refinishing Furniture
  • Sewage Cleanup
  • Smoke Damage Restoration
  • Water Damage Cleanup
  • Water Damage Restoration
  • Water Mitigation
  • Water Removal

Additional Services

Water and Fire Damage Restoration
Mold Removal
Sewage Cleanup
Odor Removal
Board-Up Services

Company Info

Hours
Mon
12:00 am - 11:59 pm
Tue
12:00 am - 11:59 pm
Wed
12:00 am - 11:59 pm
Thu
12:00 am - 11:59 pm
Fri
12:00 am - 11:59 pm
Sat
12:00 am - 11:59 pm
Sun
12:00 am - 11:59 pm
Open Now
Available 24/7
Website
Contact
Dansel Restoration Inc.

Capabilities Table

Company Name
Dansel Restoration Inc.
Phone Number
DCID Number
DCID4085640152
Managers
Daniel Arzate, Owner
Years in Industry
15 (Manager)
# of Employees
6
License
1105699
Insurance
Liability Insurance,
Workers' Compensation
Founded
2019
Customer Type
Residential, Commercial
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

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Select Photos From Dansel Restoration Inc.

1 of 3Picture of Dansel Restoration Inc. - Dansel Restoration Inc.
Dansel Restoration Inc.
Picture of Dansel Restoration Inc. - Dansel Restoration Inc.
Picture of Dansel Restoration Inc. - Dansel Restoration Inc.
Picture of A Dansel Restoration technician works on a client’s home. - Dansel Restoration Inc.

Diamond Certified Expert Contributor Advice & Tips

Daniel Arzate is owner of Dansel Restoration Inc., a Diamond Certified company. He can be reached at (408) 256-2994  or help@danselrestoration.com.

Daniel Arzate is owner of Dansel Restoration Inc., a Diamond Certified company. He can be reached at (408) 256-2994 or help@danselrestoration.com.

Daniel Arzate: A Natural Progression

By Matt Solis, Editor

For Daniel Arzate, getting involved in the restoration industry was a natural progression from his original starting point. “I used to run a cleaning company that offered a range of services, including window cleaning, carpet cleaning and gutter cleaning,” he remembers. “During our carpet cleaning jobs, we would occasionally receive calls from people dealing with water bursts and related issues. The term ‘restoration’ kept coming up in those conversations, which p...

Read Full Article - Daniel Arzate: A Natural Progression

Dansel Restoration Inc. Website and External Feeds

FAQs

By Dansel Restoration Inc.

How long will it take to complete my project?

What kind of mold do I have and how bad is it?

How much will cleanup cost?

Will my insurance pay for restoration work?

Do you offer reconstruction services?

Can I still live in my house while you’re working?

Dansel Restoration Inc. Ratings and Survey Responses

diamondcertified logo
Dansel Restoration Inc.
18 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
3 CONSECUTIVE YEARS
SINCE NOVEMBER 2022
CERT 2687

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 18 Verified Customers

Tamara B.

They are experts in their field and Daniel knows everybody in the industry, so every part of my project was handled by someone I could trust, because I could trust Daniel's contacts. Daniel is extremely professional and always available to answer my questions. I would definitely hire him again. He was one of the best in his field and I felt very confident in his work.

He really cared and he was extremely nice to the tenant and to me. I felt very at ease with him doing the job.

Verified Customer of Dansel Restoration Inc., 1 of 18

10 Quality
Yes Loyalty
Tatiana

You are definitely in good hands. They are professional and you don't have to micromanage or baby-sit them.

They were very informative of everything and all of the steps they had to do.

Verified Customer of Dansel Restoration Inc., 2 of 18

10 Quality
Yes Loyalty
Miguel O.

When we call them, they show up and they tell you step-by-step what they will do.

The response

Verified Customer of Dansel Restoration Inc., 3 of 18

10 Quality
Yes Loyalty
Oliver M.

They were very professional and they did the job very well.

Just the professionalism and the work, they were very thorough.

Verified Customer of Dansel Restoration Inc., 4 of 18

10 Quality
Yes Loyalty
Johny

They are very knowledgeable, helpful and professional.

They were able to handle everything in a very professional manner. They saw it and they knew what to do.

Verified Customer of Dansel Restoration Inc., 5 of 18

10 Quality
Yes Loyalty
Todd R.

Attention to detail and cleanliness

I thought the foreman, Andy, was amazing.

Verified Customer of Dansel Restoration Inc., 6 of 18

10 Quality
Yes Loyalty
Emily F.

I was happy with their work.

They were recommended and handled by my insurance company, so I didn't have to deal with any billing.

Verified Customer of Dansel Restoration Inc., 7 of 18

10 Quality
Yes Loyalty
Eddie L.

It was great.

They provided what we needed overall and they had enough expertise.

Verified Customer of Dansel Restoration Inc., 8 of 18

10 Quality
Yes Loyalty
Aria P.

They were super efficient and got the job done, so no complaints.

They were quick to get the job done, quick to schedule and offered a great turnaround.

Verified Customer of Dansel Restoration Inc., 9 of 18

9 Quality
Yes Loyalty
Dan G.

If you need restoration services, they do a good job.

Daniel was very reasonable to communicate with and even though there was a misunderstanding, he made it right. We worked well together.

Verified Customer of Dansel Restoration Inc., 10 of 18

9 Quality
Yes Loyalty
Elizabeth R.

They are reliable and trustworthy.

They finished the job fast. They booked me in the schedule ASAP, because I needed it.

Verified Customer of Dansel Restoration Inc., 11 of 18

9 Quality
Yes Loyalty
Angel B.

Very professional

I liked the owner of the company. He was responsive.

Verified Customer of Dansel Restoration Inc., 12 of 18

9 Quality
Yes Loyalty
Kathi D.

They were professional and polite. The technician that came out in the beginning was great. They respond to calls, so the customer service on their end is really good.

Their customer service is really good.

Verified Customer of Dansel Restoration Inc., 13 of 18

8 Quality
No Loyalty
Nicky B.

You can use them, but the quality of work is not there.

The communication with Daniel was very good and helpful. The project was finished on time.

Verified Customer of Dansel Restoration Inc., 14 of 18

8 Quality
No Loyalty
Doris W.

They were good and they came right out on time.

They were able to proceed, ask questions and do the work.

Verified Customer of Dansel Restoration Inc., 15 of 18

8 Quality
Yes Loyalty
Robert T.

I don't have anything to say there.

They were professional.

Verified Customer of Dansel Restoration Inc., 16 of 18

8 Quality
Yes Loyalty
Katharine F.

It was a positive experience.

They were fast.

Verified Customer of Dansel Restoration Inc., 17 of 18

8 Quality
Yes Loyalty
James W.

Don't go with them.

Nothing

Verified Customer of Dansel Restoration Inc., 18 of 18

3 Quality
No Loyalty
READ ALL 18 SURVEY RESPONSES