logo

Culligan Water of Sonoma County

Water Treatment & Service
|
Lake  Mendocino  Sonoma Counties
Diamond Certified Company Report
diamondcertified logo
Culligan Water of Sonoma County
593 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
23 CONSECUTIVE YEARS
SINCE JUNE 2002
CERT 102

Diamond Certified Ratings Dashboard

593

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 593 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds
logo
Culligan Water of Sonoma County
Diamond Certified Company Report Menu
  • Ratings
  • Surveys
  • Articles
  • Capabilities
  • Photos
  • Videos
  • Expert Advice

Get a Quote or Call with Questions

Diamond Certified Researched Articles on Culligan Water of Sonoma County

researched article

A look at Culligan Water of Sonoma County’s Santa Rosa headquarters

Since 1945, Culligan Water of Sonoma County has been providing a wide range of water treatment services for residential and commercial clients throughout Sonoma County. The company’s technicians are Culligan-trained and certified to repair, service and maintain all major brands of water softeners, water purifiers, water filters and drinking water systems. Its nationwide network of more than 800 dealers allows it to quickly access products that meet customers’ specific water needs, including reverse osmosis units and filtered showerheads.

Jim and Barry Fisher are third-generation owners of Culligan Water of Sonoma County, and they say they’re proud to continue the company’s long-standing reputation for providing Sonoma County communities with high-quality water products and services. “We have both a national name and a local footprint, and our extensive experience makes us knowledgeable about most water problems people are likely to face.”

Culligan Water of Sonoma County also delivers bottled water to homes and businesses, and it can install filtration systems on existing water supplies for environmentally-conscious customers.

“Our mission is to deliver high-quality water treatment products that will benefit every part of our customers’ lives. We adhere to strict procedures and policies to ensure we maintain a high level of customer satisfaction. If a client is ever dissatisfied with our products or services, we’ll do everything we can to make them happy.”

Before purchasing a water filtration system, have a professional determine your water needs.
Having your water tested by a professional is the best to way to establish your home’s specific water requirements. A water expert will verify a number of things before recommending a system, such as water pressure, water hardness and your average water use. “It’s always a good idea to hire a local firm to test your water,” says Jim Fisher, president of Culligan Water of Sonoma County in Santa Rosa. “Not only does dealing locally mean better service, but the company will be knowledgeable about local water conditions and aware of the common water problems in your area. A firm without a local presence won’t know any of that.”

Here are some general tips to consider when shopping for a home water filtration system:

Look for certifications.
Water filtration systems that have been certified by the Water Quality Association or the National Sanitation Foundation (NSF) have been meticulously tested to meet strict health and safety standards.

Find systems endorsed by local health departments.
Besides the NSF’s certification, several systems are supported by local and state health departments, giving extra assurance of their filtration capabilities.

Make sure you have the right filters.
If tests show your water has more than one pollution problem, for example, make sure you receive filters that are designed to eliminate multiple contaminants. It’s not absolutely necessary to replace filters every month, so ask how often you’ll have to change them and how much each replacement filter costs.

Understand the system’s features.
In some systems, the filtered water flows directly from the tap to your glass, while others require a storage tank. Tanks are good for storing water that can be used in case of an emergency, but dispensing may be slower than other systems. Understanding the advantages and disadvantages of the system can help you make a final decision.

Don’t settle for the least expensive solution.
A higher-priced unit may serve your needs better by being more efficient and reducing operating costs. Before you buy, get a detailed estimate of equipment, installation and average operating costs.

Be aware of financing options.
Water conditioning equipment may qualify for financing under FHA Title 1 or private lending agreements. Check with your local bank or finance company for more information. Your local water dealer may also offer special financing options.

Water treatment companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. For Culligan Water of Sonoma County, standing out in the water treatment industry is part of everyday operations–as a locally owned franchise of national brand Culligan, the company enjoys the benefits of its parent company's 75 years of national and international success. "Having a nationally recognized name with a local footprint definitely sets us apart," confirms President Jack Fisher. "We have the experience, knowledge and products to handle any water problems people are likely to face."

Culligan Water of Sonoma County is proud to be part of one of the United States' most recognizable water treatment brands, but Mr. Fisher is quick to point out that his company has its own rich history in Northern California. "We've been doing this for more than 60 years, and we have our own showroom where people can come see our products and speak with us firsthand," he explains. "When a customer calls us, they're not connected to some calling center across the country or overseas. Everyone who works here–from sales to billing to customer service–is a full-time, Santa Rosa-based employee."

Culligan Water of Sonoma County's primary line of business is delivering bottled water to local homes and businesses, but the company also installs water filtration systems that remove particulates like iron and chlorine. "We can condition water to remove hardness and mineral scaling, which in turn produces spot-free wash water," adds Mr. Fisher. "Not many companies can claim the same range of services."

Another distinguishing feature of Culligan Water of Sonoma County is its implementation of environmentally-friendly business practices. To reduce its customers' dependence on disposable water bottles, the company installs filtration systems on existing water supplies, which reduce both carbon footprints and costs for high-volume users like businesses and large households. "Instead of bottles, our customers can have clean-looking machines that are no larger than bottled water coolers," says Mr. Fisher. "We're very serious about our commitment to the environment."

Barry Fisher (L) and Jim Fisher-Culligan Water of Sonoma CountyBarry Fisher (L) and Jim Fisher

Diamond Certified Researched Capabilities on Culligan Water of Sonoma County

Service Area

serving area
Sonoma County
Lake County
Mendocino County
Serving All of Sonoma, Lake and Mendocino Counties, Including Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville

Main Services

Water Treatment & Service
  • Backflow Testing
  • Drinking Water
  • Leak Detection
  • Water Conditioning
  • Water Filter Systems
  • Water Purification
  • Water Reverse Osmosis Systems
  • Water Softener Maintenance
  • Water Testing
  • Water Treatment
  • Well Water Filtration Systems
  • Well Water Testing

Additional Services

Water Treatment Systems
Well Water and Problem Water
Drinking Water Systems and Bottled Water
Filters, Softeners, Custom Water Treatment Solutions
Reverse Osmosis
Deionization
UV Systems
Ozone Systems

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Sat: By Appointment Only
Website
Contact
Culligan Water of Sonoma County
1236 Cleveland Avenue, Santa Rosa, CA 95401

Capabilities Table

Company Name
Culligan Water of Sonoma County
Phone Number
DCID Number
DCID7075451330
Managers
Jim Fisher, President,
Barry Fisher, Partner
Years in Industry
72
# of Employees
15
License
248084
Memberships
Better Business Bureau, California and International Bottled Water Associations, Culligan Dealers Association of North America (CDANA), North Coast Builders Exchange, Pacific Water Quality Association (PWQA), Santa Rosa Chamber of Commerce, Sonoma County GoLocal Cooperative, Water Quality Association (WQA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1945
Customer Type
Commercial, Industrial, Residential
Warranties & Guarantees
100% Satisfaction Warranty
Payment Accepted
american express,
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Culligan Water of Sonoma County Walk-Ins Welcome
Walk-Ins Welcome
Culligan Water of Sonoma County Residential & Commercial
Residential & Commercial
Culligan Water of Sonoma County Live Phone Call Answers
Live Phone Call Answers
Culligan Water of Sonoma County Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Culligan Water of Sonoma County Parking On site
Parking On site

Select Photos From Culligan Water of Sonoma County

1 of 12Picture of A look at Culligan Water of Sonoma County's Santa Rosa headquarters - Culligan Water of Sonoma County
A look at Culligan Water of Sonoma County's Santa Rosa headquarters
Picture of A look at Culligan Water of Sonoma County's Santa Rosa headquarters - Culligan Water of Sonoma County
Picture of A look at Culligan Water of Sonoma County's Santa Rosa headquarters - Culligan Water of Sonoma County
Picture of Culligan Water of Sonoma County - Culligan Water of Sonoma County
Picture of Culligan Water of Sonoma County - Culligan Water of Sonoma County
Picture of Culligan Water of Sonoma County - Culligan Water of Sonoma County
Picture of Culligan Water of Sonoma County - Culligan Water of Sonoma County

Diamond Certified Expert Contributor Advice & Tips

Jim Fisher is a third-generation water treatment professional and president of Culligan Water of Sonoma County, a Diamond Certified company since 2002. He can be reached at (707) 706-3947 or by email.

Jim Fisher is a third-generation water treatment professional and president of Culligan Water of Sonoma County, a Diamond Certified company since 2002. He can be reached at (707) 706-3947 or by email.

Jim Fisher: Thicker Than Water

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — It’s often said that blood is thicker than water, but in Jim Fisher’s case, the two are more or less inseparable. “My grandfather started the Sonoma County franchise of Culligan Water in 1945, so I’m the third generation of my family to run it,” he explains. “My grandfather was always a big influence on me—I was named after him, and growing up, I loved him and thought he was the greatest. I started working at ...

Read Full Article - Jim Fisher: Thicker Than Water

Culligan Water of Sonoma County Website and External Feeds

Social Media Links

Company Suggested Links

FAQs

By Culligan Water of Sonoma County

Why should I choose filtered water when I can get it from the tap?

Is a water filtration system affordable?

Do your water treatment systems add salt to the water?

I like bottled water, but I want to reduce my carbon footprint. What should I do?

Culligan Water of Sonoma County Ratings and Survey Responses

diamondcertified logo
Culligan Water of Sonoma County
593 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
23 CONSECUTIVE YEARS
SINCE JUNE 2002
CERT 102

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 593 Verified Customers

Ella K.

I've tried a lot of different options, but I think this is the best system that I could have ever purchased. If I ever leave this house, I'll have the same one installed by Culligan in my new place.

It tastes wonderful. We aren't able to use it right now due to damage in our house, so we have been buying bottled water. The other day my son turned to me and said that the bottled stuff doesn't taste as good as Culligan's, and I agree. We are loyal Culligan fans.

Verified Customer of Culligan Water of Sonoma County, 1 of 593

10 Quality
Yes Loyalty
Diane S.

I prefer them over other water companies.

They did a good job troubleshooting. They did what they were supposed to do, so I'm satisfied.

Verified Customer of Culligan Water of Sonoma County, 2 of 593

10 Quality
Yes Loyalty
Bobby K.

It is more pure than tap water.

The purity of the water

Verified Customer of Culligan Water of Sonoma County, 3 of 593

10 Quality
Yes Loyalty
Claire S.

They are very reliable.

I like that they show up when expected. They service my second home, and since I'm not always there, it's very helpful to know I can rely on them.

Verified Customer of Culligan Water of Sonoma County, 4 of 593

10 Quality
Yes Loyalty
Mary B.

They are absolutely fantastic. I always recommend them to everyone. I tell people to stop buying the bottled water at the store and get a unit for their home. Get the delivery too, because it's fabulous.

They are always very prompt and very reliable. They deliver when they say they will. They let me call them up last minute when I run out of water and are often able to schedule my delivery within a day or two.

Verified Customer of Culligan Water of Sonoma County, 5 of 593

10 Quality
Yes Loyalty
Landon D.

It works really well and provides clear drinking water. Those are the main things I care about, because after I moved to Sonoma County, I realized the water in San Francisco had been better.

I like the clear water. The service has been great. Whenever I call, they come right out and are on time. I haven't had any problems.

Verified Customer of Culligan Water of Sonoma County, 6 of 593

10 Quality
Yes Loyalty
June W.

They were very efficient. They provided the filter and came to the house as promise. It was a very simple job as they were replacing an existing filter.

Just that they were very efficient

Verified Customer of Culligan Water of Sonoma County, 7 of 593

10 Quality
Yes Loyalty
Robert C.

They are good. I would not recommend to any friend unless they needed the service repair or they are looking for a solution for filtration.

They are great.

Verified Customer of Culligan Water of Sonoma County, 8 of 593

10 Quality
Yes Loyalty
Jeff F.

They are very prompt, they come when they say they're going to come out, and I'm not having trouble with them. The water tastes good.

I guess their customer service, they've always been prompt and courteous.

Verified Customer of Culligan Water of Sonoma County, 9 of 593

10 Quality
Yes Loyalty
Carla B.

They were reasonably priced and they were out here quickly. They installed it quickly and I have not had a problem in 15 years.

They are a local franchise.

Verified Customer of Culligan Water of Sonoma County, 10 of 593

10 Quality
Yes Loyalty
Judy M.

That you have drinking water right out of the tap, I like that I am not disgarding plastic bottles out into the environment.

The taste of the water, I always cook with it.

Verified Customer of Culligan Water of Sonoma County, 11 of 593

10 Quality
Yes Loyalty
Bree S.

I tried other water companies, and they have the tastiest water, but I would say that the delivery is super expensive.

I would just say that there is no chlorine or mineral taste.

Verified Customer of Culligan Water of Sonoma County, 12 of 593

10 Quality
Yes Loyalty
Tom F.

They have been responsible for the repair work I have asked for, and I have been satisfied. I would recommend them.

They have been great, and they have been here when I needed repair work.

Verified Customer of Culligan Water of Sonoma County, 13 of 593

10 Quality
Yes Loyalty
Stephanie L.

They come and they fill my salt in my tank when I am not here. I would just say that they are dependable.

I guess that they are dependable.

Verified Customer of Culligan Water of Sonoma County, 14 of 593

10 Quality
Yes Loyalty
John B.

They do what they say they will do, and they will give you the best price on the first go round.

The taste is fresh, clean, and pure. It doesn't leave stains on your plumbing. They are prompt and courteous.

Verified Customer of Culligan Water of Sonoma County, 15 of 593

10 Quality
Yes Loyalty
Marlene

It is great and a great service. They are here when we need them and they leave cups as well.

They are on time for when we have them scheduled and they are just helpful for when we need them.

Verified Customer of Culligan Water of Sonoma County, 16 of 593

10 Quality
Yes Loyalty
Estaban F.

Good customer service and really knows their stuff, they find good and the best parts.

Quality is amazing

Verified Customer of Culligan Water of Sonoma County, 17 of 593

10 Quality
Yes Loyalty
James J.

I'm debating how much good it is really doing, but my wife likes it, so we'll keep it.

My wife thinks the water tastes better now.

Verified Customer of Culligan Water of Sonoma County, 18 of 593

10 Quality
Yes Loyalty
Elijah A.

I think that they're reasonable. We have a well and a filtration system with them.

They don't pressure you to buy things, but occasionally, like every quarter, they check to see if we need salt. I'm pretty happy with the way that Culligan is. We have been using them for 4-5 years.

Verified Customer of Culligan Water of Sonoma County, 19 of 593

10 Quality
Yes Loyalty
William E.

The system works very well and they have a good supply service whenever I need it.

I am happy with everything and that is it. I have been using them for 13 years.

Verified Customer of Culligan Water of Sonoma County, 20 of 593

10 Quality
Yes Loyalty
John L.

They give really good service and quality water. You can't beat those two things.

Just their service, I have always been satisfied when I call into the office. The drivers are very professional, and they bring the water bottles right into the house. It works out well. I've been using them for about 30 years. I'm one of their oldest customers. I think I started in the 70's.

Verified Customer of Culligan Water of Sonoma County, 21 of 593

10 Quality
Yes Loyalty
Albert B.

They were courteous when I have dealt them, and they are on time. They are okay.

I don't have to think about it. They just do what they are supposed to do.

Verified Customer of Culligan Water of Sonoma County, 22 of 593

10 Quality
Yes Loyalty
John C.

They are dependable, and the driver doesn't roll over the plants in our garden.

The soft water treatment I get seems to work just fine.

Verified Customer of Culligan Water of Sonoma County, 23 of 593

10 Quality
Yes Loyalty
Kristy

The delivery guy and the people in the office are amazing. They make it easy.

They are very friendly, and if I do have a question, they answer it pretty quickly. My delivery guy is on top of what we need to keep us stocked.

Verified Customer of Culligan Water of Sonoma County, 24 of 593

10 Quality
Yes Loyalty
Terry W.

I'd say that if you have a problem with your water, you should get Culligan.

That they do what they say they're going to do, they follow through. I have been using them for 10 years.

Verified Customer of Culligan Water of Sonoma County, 25 of 593

10 Quality
Yes Loyalty
Ryan M.

That they are just as good as any of the other higher priced water companies

The delivery guys are always very pleasant and friendly, which is always very nice.

Verified Customer of Culligan Water of Sonoma County, 26 of 593

10 Quality
Yes Loyalty
Carlos S.

They are really good. They took care of all of my needs. I am really happy.

They are really consitent with everything.

Verified Customer of Culligan Water of Sonoma County, 27 of 593

10 Quality
Yes Loyalty
Sam C.

They are an amazing company. They are a family owned and operated business.

They have great customer service and I am very happy that I have been using them for over a decade. They made my water drinkable. I live in the deep country and the mineral content is very high. The water tastes like nothing is in it.

Verified Customer of Culligan Water of Sonoma County, 28 of 593

10 Quality
Yes Loyalty
Dennis D.

They are very reliable and we have been with the company for over a decade.

They have great service technicians that are very knowledgeable. The insurance policy and information was great. My house unfortunately was in need of more than a maintenance repair. They are very professional and patient.

Verified Customer of Culligan Water of Sonoma County, 29 of 593

10 Quality
Yes Loyalty
Dee R.

It is a great thing to have and the people who work for them are very good.

It is all good.

Verified Customer of Culligan Water of Sonoma County, 30 of 593

10 Quality
Yes Loyalty
John K.

They have excellent customer service and a quality product at a fair price.

When I had difficulties, they took care of me in a timely manner.

Verified Customer of Culligan Water of Sonoma County, 31 of 593

10 Quality
Yes Loyalty
Eleanore A.

Everything is very simple. They come out, service it, and we do our thing.

We live in a very hard water area, and it really helps to use their service with all of the use of soaps and residue left in showers. Their treatment has taken care of that.

Verified Customer of Culligan Water of Sonoma County, 32 of 593

10 Quality
Yes Loyalty
William K.

I would tell them that outside of the price, it was good quality product.

The deliveries were on time and they were here when they said they would be. The spring water is very good quality.

Verified Customer of Culligan Water of Sonoma County, 33 of 593

10 Quality
No Loyalty
Ron S.

They are really good people and responsive to the needs of the service.

The product is very well for my needs and at a great price point. I am not on currently city water. They suggest improvements.

Verified Customer of Culligan Water of Sonoma County, 34 of 593

10 Quality
Yes Loyalty
Rick W.

The company has been there the longest, which is why I went with them.

They came out installed it quickly with zero maintenance.

Verified Customer of Culligan Water of Sonoma County, 35 of 593

10 Quality
Yes Loyalty
James S.

We have bad water in West County, so Culligan Water is the way to go.

It does the job.

Verified Customer of Culligan Water of Sonoma County, 36 of 593

10 Quality
Yes Loyalty
James T.

I thought they did a good job. They did what they said they would do.

That they are a local company and that they've been here for a long time

Verified Customer of Culligan Water of Sonoma County, 37 of 593

10 Quality
Yes Loyalty
Jan A.

I would tell them to get Culligan Water, because it tastes the best.

They were very efficient and I just like the system itself. The man was very experienced and filled up all of the salt stuff in the garage.

Verified Customer of Culligan Water of Sonoma County, 38 of 593

10 Quality
Yes Loyalty
Wayne H.

We have the water softener, and it has worked out very well for us.

It met the need that we had when we signed up for the service. We wanted to soften the water in the house for bathing and washing our clothes and that has all been achieved.

Verified Customer of Culligan Water of Sonoma County, 39 of 593

10 Quality
Yes Loyalty
Cathy B.

A great company, on time with service with the best tasting water

The water has an amazing taste like Smart Water.

Verified Customer of Culligan Water of Sonoma County, 40 of 593

10 Quality
Yes Loyalty
Denise

They were quick, reliable, and they explained everything well.

They got what I needed done.

Verified Customer of Culligan Water of Sonoma County, 41 of 593

10 Quality
Yes Loyalty
Alfred K.

We aren't going to advertise it, but it's fine if you need it.

It works. We had rusty water before using them and now it's gone.

Verified Customer of Culligan Water of Sonoma County, 42 of 593

10 Quality
Yes Loyalty
Bob G.

That it sure beats what came out of the pipes in the beginning

It tastes just fine and it takes out the chemical taste in the water.

Verified Customer of Culligan Water of Sonoma County, 43 of 593

10 Quality
Yes Loyalty
Janice P.

I've been using them for years and they managed all problems.

They do an amazing job and there is no wait time for service.

Verified Customer of Culligan Water of Sonoma County, 44 of 593

10 Quality
Yes Loyalty
Glenn S.

I think they do great service and great work at a good price.

I like the healthy water that they deliver. I have been using them for 2 years.

Verified Customer of Culligan Water of Sonoma County, 45 of 593

10 Quality
Yes Loyalty
Scott S.

They are a very honest and a competitively priced company.

Their reputation, they have been in business for decades, they are family-owned, and I think they're very trustworthy. They're a good company.

Verified Customer of Culligan Water of Sonoma County, 46 of 593

10 Quality
Yes Loyalty
Saul G.

The water is really, really good. It tastes really good.

The taste and it was easy to set it up and install. When we had to change our filter, we were able to get an appointment right away. It was a really easy experience.

Verified Customer of Culligan Water of Sonoma County, 47 of 593

10 Quality
Yes Loyalty
Pam W.

They are professional and knowledgeable in their field.

They are very pleasant.

Verified Customer of Culligan Water of Sonoma County, 48 of 593

10 Quality
Yes Loyalty
John H.

They have a quality product and great customer service.

I know that I can get what I need when I need it at the Culligan store.

Verified Customer of Culligan Water of Sonoma County, 49 of 593

10 Quality
Yes Loyalty
Gene R.

I told one friend to get their water system from them.

I like the clean water.

Verified Customer of Culligan Water of Sonoma County, 50 of 593

10 Quality
Yes Loyalty