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Creative Window Fashions, Inc.

Window Coverings & Shutters
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Marin  Napa  Sonoma Counties
Diamond Certified Company Report
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Creative Window Fashions, Inc.
372 SURVEYS
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  • Rating
15 CONSECUTIVE YEARS
SINCE JANUARY 2011
CERT 1705

Diamond Certified Ratings Dashboard

372

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 372 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE February 2025

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Creative Window Fashions, Inc.

Rated Highest in Quality and Helpful Expertise for 15 Consecutive Years.

location
  • 5755 Redwood Dr Suite 100, Rohnert Park, CA 94928

Quick Summary

  • Diamond Certified since 2011
  • Provides and installs window coverings for residential and commercial clients throughout the North Bay Area
  • Hunter Douglas Gallery
  • Maintains a 2,500-square-foot showroom in Rohnert Park

Top News Updated

NEW PRODUCTS & SERVICES

Creative Window Fashions, Inc. is now offering free in-home consultations on Saturdays.

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ARTICLES & BLOGS

Creative Window Fashions, Inc. has compiled all the current and past articles from its “Fresh Ideas” newsletter and posted them on its website for free. Customers can visit www.creativewindowfashions.net/inspiration-solutions/design/all-design-ideas for a wide range of decorating advice.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “I really appreciated that they were willing to come to our home. [We] live in a remote area, so we’re at the mercy...

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From a recent Diamond Certified Survey Response: “The overall experience was convenient and easy. They came out to my house and showed me samples of my different options.”

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Special Discounts & Promotions

Creative Window Fashions, Inc. is helping customers get an energy tax credit on select Hunter Douglas Duette® Honeycomb Shades. The credit is equal to 30% of the purchase price, up to a maximum annual amount of $1,200.

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Creative Window Fashions, Inc.
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Diamond Certified Researched Articles on Creative Window Fashions, Inc.

researched article

Hunter Douglas Silhouettes are an elegant choice for any room.

Creative Window Fashions, Inc. (CWF) is a Hunter Douglas Gallery that provides and installs window coverings for residential and commercial clients throughout the North Bay Area. CWF offers the full line of products from Hunter Douglas and custom draperies to ensure the best fit for every client’s home or office. The company’s 2,500-square-foot showroom, located in Rohnert Park, has all the latest products available, including the new PowerView Motorization line from Hunter Douglas.

CWF's in-house specialists have more than 50 years of combined experience in their fields of expertise—Tom Rhodes is a motorization and hard window coverings specialist, Laura Stolkin is a drapery specialist, and CEO Duane Vos is a veteran in hard window coverings. “From the initial design consultation to the installation, we assure a pleasant and professional experience,” says Mr. Vos. “Our combination of industry knowledge and an approachable business style greatly benefits our clients. We understand their homes are their most valuable investments, and we take great pride in enhancing those investments.”

“We believe in the importance of continuous customer service. On the rare occasion when a customer needs repair service after the sale, we are happy to thoroughly address warranty and non-warranty issues, even many years later. Our product knowledge and dedication to our customers make us unique in our industry. Our ultimate goal is to provide excellent service at competitive prices.”

Light control should be a deciding factor when purchasing a window covering. When choosing window coverings for your home, it’s important to determine how much control you want over the light that streams into each room. You can control natural light partially or completely depending on the type of window covering, so your final choice should be indicative of you and your family’s personal preferences. Before making a decision, consider the following information about the most common window coverings and their light control capabilities:

Cellular or honeycomb shades
Cellular or honeycomb shades provide superior light control and are available in a variety of fabrics, from translucent to opaque, the latter of which is defined as “room darkening” or “blackout.” The control cords are located between the front and back fabric that forms the honeycomb or cell, so there are no visible holes for light to seep through. You can also raise or lower a shade with blackout fabric to increase or decrease the amount of light in a room.

Horizontal or Venetian blinds
Getting horizontal blinds to close tightly enough to completely darken a room can be difficult, because the cotton supports (ladders) that the slats lay on keep the slats separated even when the blinds are closed. Also, most blind slats have rout holes for the control strings to pass through, which allows light to leak into the room. You can order some blinds with a “routless” or “privacy” option—they’ll be manufactured without rout holes but will still have ladders. Even though you may not be able to get a room completely dark with horizontal blinds, you’ll be able to adjust the light from very bright (completely open) to almost dark (completely closed) with the tilt control. This is an additional benefit of any louvered blind or shutter.

Pleated shades
Pleated shades provide marginal light control because they have visible holes for the control strings. Even if you use opaque fabric, you’ll see light through the control holes. Like cellular shades, you can raise or lower a pleated shade with blackout fabric to increase or decrease the amount of light in a room.

Roman shades
Roman shades are similar to cellular or honeycomb shades in their ability to control light and availability in a variety of fabrics, from translucent to opaque. Light is controlled by the lining of the shade, which is usually specified as blackout fabric. There are no visible holes for the control strings, and you’ll have additional control by raising or lowering the shade.

Shutters
Even though shutters close tighter than horizontal blinds and don’t have rout holes, they’re still not ideal for controlling light because they have horizontal slats. Slats invite light seepage around them—it’s like having multiple “halo effects” within the same window covering. As with horizontal blinds, you can adjust the light from very bright to almost dark with the tilt control.

Vertical blinds
Like horizontal blinds, vertical blinds make it difficult to contain light because of their slats. If you have a heating vent or any other air circulating around them, they can move around like individual pendulums and change the light. Because of this, vertical blinds are probably the least effective for controlling light. However, because they’re louvered, you’ll be able to adjust the light from very bright to almost dark with the tilt control.

No matter what type of window covering you ultimately choose, it’s important that it fits your lifestyle and satisfies your personal preferences. Take the following questions into account before proceeding:

• How does your family live?
• What is the purpose of each room in your house? Do any rooms have multiple purposes?
• Do you need a particular room to be as dark as possible?
• Do you want to be able to adjust a room’s light all along the spectrum (from light to dark)?
• Do you or a family member work a night shift and need darkening shades that allow for daytime sleep?
• Do you have young children or grandchildren in your home? Do they take afternoon naps?
• Does sunlight stream onto your TV or projection screen?

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for window covering companies that have earned the prestigious Diamond Certified award. For Creative Window Fashions, Inc., satisfying customers is a direct result of its ability to determine the best window treatment for each client's particular needs. "Our industry knowledge really sets us apart," confirms CEO Duane Vos. "We're very meticulous when it comes to installations, and unlike big-box retailers and home improvement stores, if a customer ever has a problem, we'll fix and reinstall it at no charge."

Creative Window Fashions has been selling and installing all types of window coverings for homes and businesses throughout the North Bay since 1998. The company offers a wide variety of custom shades, blinds, shutters and sheers made by industry leaders Hunter Douglas, Kirsch, Levelor and more. It also offers numerous products from the exclusive Hunter Douglas Alustra® Collection, each of which is made of unique fabric and includes special decorative details. "From luminous sheers to elegant woven textures, the Alustra Collection offers a new standard of style found nowhere else," adds Mr. Vos.

Unlike window covering companies that simply sell products and don't follow up with clients, Creative Window Fashions also provides interior design and decorating services for all types of projects. Mr. Vos says he's especially proud of his company's ability to work with color. "We know what colors will work best for a particular room and how different colors will change the room's overall look. For example, a blue shade will turn the whole room blue. We're experts at determining what colors will work well and what colors will be overwhelming."

Another distinguishing feature of Creative Window Fashions is its focus on competitive pricing, which it's able to achieve because it works by appointment and doesn't maintain an expensive showroom. "Once in a while we'll get beat on price, but it doesn't happen often," says Mr. Vos. "We're not the cheapest service around, but our customers aren't just looking for the best prices–they're looking for high-quality service and a firm on which they can rely."

Duane Vos, CEO-Creative Window Fashions, Inc.Duane Vos, CEO

Diamond Certified Researched Capabilities on Creative Window Fashions, Inc.

Service Area

The North Bay
Serving the North Bay

Main Services

Window Coverings
  • Basement Window Coverings
  • Blinds For Sliding Glass Doors
  • Custom Window Treatments
  • Patio Roller Shades
  • Roller Shades For Windows
  • Roman Shades
  • Skylight Coverings
  • Vertical Cellular Shades
  • Window Coverings
  • Window Shades And Blinds
  • Window Treatments
  • Wood Blinds For Windows
Shutters
  • Accordion Shutters
  • Board And Batten Shutters
  • Cedar Shutters
  • Custom Shutters
  • Exterior Shutters
  • House Shutters
  • Interior Shutters
  • Roller Shutters
  • Storm Shutters
  • Vinyl Shutters
  • Window Shutters
  • Wood Shutters

Additional Services

Free In-Home Consultations
Hunter Douglas Design Specialist
Sales & Installation Services

Company Info

Hours
Mon
09:30 am - 05:00 pm
Tue
09:30 am - 05:00 pm
Wed
09:30 am - 05:00 pm
Thu
09:30 am - 05:00 pm
Fri
09:30 am - 05:00 pm
Sat
Closed
Sun
Closed
Mon – Fri: 9am – 5pm
Website
Contact
Creative Window Fashions, Inc.
5755 Redwood Dr Suite 100, Rohnert Park, CA 94928

Capabilities Table

Company Name
Creative Window Fashions, Inc.
DCID Number
DCID7075786400
Managers
Tom Rhodes, General Manager
Years in Industry
29 (Duane Vos)
# of Employees
5
License
823449
Memberships
Business Network International (BNI)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1998
Customer Type
Commercial, Residential
Warranties & Guarantees
Limited Lifetime Warranty on Most Products, 1-Year Service Warranty
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

Creative Window Fashions, Inc. Family Owned
Family Owned
Creative Window Fashions, Inc. Residential & Commercial
Residential & Commercial
Creative Window Fashions, Inc. Free Quotes & Consultations
Free Quotes & Consultations
Creative Window Fashions, Inc. Live Phone Call Answers
Live Phone Call Answers
Creative Window Fashions, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Creative Window Fashions, Inc. Free Parking
Free Parking
Creative Window Fashions, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed
Creative Window Fashions, Inc. Showroom
Showroom
Creative Window Fashions, Inc. Wheelchair Accessible
Wheelchair Accessible

Select Photos From Creative Window Fashions, Inc.

1 of 23Picture of Hunter Douglas Aura Vignettes are backlit for a warm feel. - Creative Window Fashions, Inc.
Hunter Douglas Aura Vignettes are backlit for a warm feel.
Picture of Hunter Douglas Aura Vignettes are backlit for a warm feel. - Creative Window Fashions, Inc.
Picture of Hunter Douglas offers an elegant way to cover large openings. - Creative Window Fashions, Inc.
Picture of Hunter Douglas Provenance Woven Woods provide a natural look. - Creative Window Fashions, Inc.
Picture of Hunter Douglas Alustra Architella window coverings are good choices for offices. - Creative Window Fashions, Inc.
Picture of Creative Window Fashions offers Hunter Douglas Duettes with Power View Motorization. - Creative Window Fashions, Inc.
Picture of Creative Window Fashions offers Hunter Douglas Sonnette Roll shades with Powerview. - Creative Window Fashions, Inc.

Diamond Certified Expert Contributor Advice & Tips

Tom Rhodes is general manager of Creative Window Fashions, Inc., a Diamond Certified company. He can be reached at (707) 408-2914 or TomrCWF@gmail.com.

Tom Rhodes is general manager of Creative Window Fashions, Inc., a Diamond Certified company. He can be reached at (707) 408-2914 or TomrCWF@gmail.com.

Tom Rhodes: Covering the Bases


By Matt Solis, Editor



Tom Rhodes started working in the window covering industry as a favor to a friend, but it didn’t take long for him to realize he had found his professional forte. “In 2004, I started helping a friend who owns a company in the East Bay called Window-ology,” he recalls. “I learned the ropes by manufacturing window coverings for them. About a decade later, I moved to Mendocino County and started looking for a window covering company to work for, and that’s whe...

Read Full Article - Tom Rhodes: Covering the Bases

Creative Window Fashions, Inc. Website and External Feeds

FAQs

By Creative Window Fashions, Inc.

My room is too cold. Can a window treatment help with that?

Can a window treatment reduce my utility bills?

Can a window treatment help with glare on a TV screen?

How long does a window covering installation usually take to complete?

Do you provide interior design consultation services?

Creative Window Fashions, Inc. Ratings and Survey Responses

diamondcertified logo
Creative Window Fashions, Inc.
372 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
15 CONSECUTIVE YEARS
SINCE JANUARY 2011
CERT 1705

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 372 Verified Customers

Ester B.

Duane really knew his stuff. He knows the field backwards and forwards and he helped me make a good selection. The other guy came and installed everything competently. I was totally satisfied.

They were competent, knowledgeable, and easy to work with.

Verified Customer of Creative Window Fashions, Inc., 1 of 372

10 Quality
Yes Loyalty
Doreen M.

They did everything they said they would do. They showed up on time with really good people and they got job the done. It was a good experience.

I really appreciate that they were willing to even come out to our home. When you live in a remote area, you're really at the mercy of whatever company will come out to your residence. Not only did they drive out to help us, but they did a great job.

Verified Customer of Creative Window Fashions, Inc., 2 of 372

10 Quality
Yes Loyalty
Norm A.

I would say they're a quality business, and they have great customer service.

It was very convenient that they came out to my house and showed me samples of the different options that I had. I just felt the overall experience was convenient and easy.

Verified Customer of Creative Window Fashions, Inc., 3 of 372

10 Quality
Yes Loyalty
Patricia J.

I have told a lot of friends about them, all positive. If I have to have more window coverings put in my home, I will call them. I liked the fact that Duane wasn't pushy and we talked about options and pros and cons. I felt like he was looking out for my best interests as opposed to just making a sale and I liked that about him. He also spent a lot of time on the phone with me before the appointment talking to me about what we needed to do. Dustin did a great job with the installation. I am really happy with them and I would definitely call them again.

Knowledgeable and patient and they are great about providing options. They are not pushy and there were not high pressure sales tactics at all. When he came, he spent time with me and he came with a lot of ideas and options. He had samples and information. He was able to give me a quote without going back to the office. He couldn't have been any more prepared than he was. He came fully prepared and that was great as well. He was prompt and he was professional and really nice. If I had a problem, I felt like I could call him and he would respond.

Verified Customer of Creative Window Fashions, Inc., 4 of 372

10 Quality
Yes Loyalty
Patty B.

I would say that I had a very good experience doing business with them. I went to the shop, looked at fabrics and prices, and told them what my problem was. A woman came out to my house and brought a whole bunch of samples, which was great. We compared them with the carpets and furniture. The workman came out and took measurements. I picked the fabric, they installed them, and I've never had problems. I was very satisfied.

I was looking for a place I could go and consult with real people. Everything went just fine. I can't compare it to anything, because I've never done it before. I'm very satisfied.

Verified Customer of Creative Window Fashions, Inc., 5 of 372

10 Quality
Yes Loyalty
Kenneth M.

My wife was the one who wanted to use them after doing some research on companies in the area. We have been planning on getting all new blinds for a while now. They sent a person out within a couple of days to go over the measurements, design, and whatnot. After we placed the order, they had the installation crew out within a few weeks. We love the new blinds and the experience that we had with Creative Window Fashions.

They just made it very easy for use, to order, and to have everything installed. It was also a very smooth process.

Verified Customer of Creative Window Fashions, Inc., 6 of 372

10 Quality
Yes Loyalty
Sandy D.

I thought they did an amazing job. Tom and Duane are both really knowledgeable and helpful. I have had so many compliments on our new shades. I really like how they feature the new paint much more than they used to. They came out twice to make sure everything was correct for the windows, that nothing was missed, and to make sure everything was as expected.

They were just very thorough, professional, and they followed through with what they said they would do.

Verified Customer of Creative Window Fashions, Inc., 7 of 372

10 Quality
Yes Loyalty
Ann W.

I have used them twice, once for my bedroom and now for my living room. They are efficient in how they do their work and they show up on time. They kept us informed as to product availability and were mindful about installation dates and did everything right and by the book. We were so happy and satisfied. I am planning to call them again.

I really liked their efficiency. They are able to work very quickly.

Verified Customer of Creative Window Fashions, Inc., 8 of 372

10 Quality
Yes Loyalty
Beth W.

Well, from the moment we called, to the consultation, all the way to install, they were great. Very knowledgeable team, great selection of style and fabrics or materials, I never thought that blinds would have come so far. After we placed the order within 3 or 4 weeks we had an install team out. It was a very easy process.

They made it easier than we had originally expected.

Verified Customer of Creative Window Fashions, Inc., 9 of 372

10 Quality
Yes Loyalty
Steven D.

The man was very helpful. He steered us in the right direction, especially for our bathroom and the type of material we should use. That was great. He helped us with the colors. He was very thorough. Overall, it was just a very satisfactory experience, and we will definintely be doing more window coverings with them.

Not only were they thorough, but they were also really prompt to get out here to do the estimate. Once the order was placed, they worked around our schedule. They were very professional.

Verified Customer of Creative Window Fashions, Inc., 10 of 372

10 Quality
Yes Loyalty
Mike M.

They took the time to analyze what I needed done and came up with an interesting idea that worked out well. They put shutters in the back of the house out to the patio, and they've worked well since they've been installed. They do a good job in terms of controlling the light into the room.

I thought their service was good. You can get the same product anywhere but the discerning difference is how they attack the problem and follow up.

Verified Customer of Creative Window Fashions, Inc., 11 of 372

10 Quality
Yes Loyalty
Mary R.

They were very knowledgeable, timely, and professional. They were all of the good things you would expect when spending a few thousand dollars. I wish I remembered the mans name who had brought out the sample materials, took the measurements, and helped us figure out what would work best.

They were really timely. I have to say, I thought this was going to be a very drawn-out process, but they were very timely.

Verified Customer of Creative Window Fashions, Inc., 12 of 372

10 Quality
Yes Loyalty
Sharon W.

First, the quality of their products is the best. They have a really good designer who is willing to go the extra mile and make sure you are getting what you want. We were a little unsure of what exactly we wanted. They made a few visits for us. No pressure sales, it was all really good.

We didn't feel pressured. It was very professional.

Verified Customer of Creative Window Fashions, Inc., 13 of 372

10 Quality
Yes Loyalty
John D.

Duane was just perfect. He understood what I wanted. We didn't have to go through a lot of samples. He knew exactly what I needed and even made a suggestion on an item that I thought was really brilliant. I just loved all of it. It's a joy to have something that turned out so well.

The product, it's very nice.

Verified Customer of Creative Window Fashions, Inc., 14 of 372

10 Quality
Yes Loyalty
Maria R.

Duane is very professional and I would highly recommend him to others needing window treatments. He is very knowledgeable and reliable. He did excellent work for us. We had just moved here and had all these windows. He was very creative and really helped me so much with ideas.

I liked that he had lots of good ideas, lots of options about which way to go, and a good selection. I really liked the high quality of the products that he provided us too.

Verified Customer of Creative Window Fashions, Inc., 15 of 372

10 Quality
Yes Loyalty
Roger S.

They stick to what they say and the quality is great. If they give you a time frame, they'll make it. They're prompt, very clean, and left no mess behind when they had to drill and mount stuff. I've had a couple of shades put in and I love them both.

The quality is fantastic. They have all kinds of variety and they come in and give you suggestions on color. They did a great job.

Verified Customer of Creative Window Fashions, Inc., 16 of 372

10 Quality
Yes Loyalty
Anne W.

I got what I wanted. I wanted blinds that went up and down in both directions, like from the bottom up or from the top down, and I got that. I also liked the wide variety of fabric to choose from. I really liked all the selection options I had.

I like the feature that I can have the blinds open at the top in the mornings and then change it later on during the day, depending on where the sun is shining.

Verified Customer of Creative Window Fashions, Inc., 17 of 372

10 Quality
Yes Loyalty
Ken M.

Duane is very conscientious about the work that he does. I have used him 3 times and he is consistent in the quality of his work. He is clean, neat, arrives on time on time and tidy in how he does the work. No mess is left behind anywhere.

I like his expert consultations. Using him is easy and painless. His work quality is as good as it gets. He does excellent quality work.

Verified Customer of Creative Window Fashions, Inc., 18 of 372

10 Quality
Yes Loyalty
Jane S.

Duane was wonderful, very knowledgeable, and gave great care and attention with blinds. He showed up on time, was very professional and reasonable with everything he did for us. We were very pleased with the results.

I was so pleased and thrilled with what he did. Duane was honest with what he could do and I liked all his creativity. He was so creative in showing what can be done with the windows.

Verified Customer of Creative Window Fashions, Inc., 19 of 372

10 Quality
Yes Loyalty
Danielle P.

They were exceptional with customer service and they knew what they were doing with the blinds in my sunroom. They were able to block the sun and it keeps out the cold during the winter and the warmth in the summer.

Their customer service, their expertise and their timeliness

Verified Customer of Creative Window Fashions, Inc., 20 of 372

10 Quality
Yes Loyalty
Terry S.

They had a great selection of products. They have very good people who helped us choose the right material based on how it was being used in the house. The installers did a great job as well. We like our new shades.

Just what I said, they had a great selection of products. They had very good people who helped us choose the right material.

Verified Customer of Creative Window Fashions, Inc., 21 of 372

10 Quality
Yes Loyalty
Melinda M.

Timely and they don't make you wait for long. We were happy with Duane, they were able to help us with our insurance claim for the products we bought, they wrote invoices so we could submit to the insurance.

They have so many varieties and qualities, very helpful and they have nice, yeah we used them long ago and had to go back after the fire, before the fire, they have always been around.

Verified Customer of Creative Window Fashions, Inc., 22 of 372

10 Quality
Yes Loyalty
Jennifer F.

I think everyone needs to consider them. They were very prompt and efficient for us. Their proposal, products, and timeline worked best for what we needed. We are very happy with everything that they did.

I think the fact that they were able to get everything done within the time limit we had was key for us.

Verified Customer of Creative Window Fashions, Inc., 23 of 372

10 Quality
Yes Loyalty
Kate S.

The person who came to hang the roman curtains, I don't remember his name, was very obliging and helpful. He offered to come back to help me further if I needed it, and gave me his personal phone number.

I like the curtains a lot. I was completely satisfied.

Verified Customer of Creative Window Fashions, Inc., 24 of 372

10 Quality
Yes Loyalty
Camille H.

The person who comes to your house to measure, consult, give you advice and the installers are 100% meticulous and courteous. They did a very professional installation and they were master installers.

The communication was stellar.

Verified Customer of Creative Window Fashions, Inc., 25 of 372

10 Quality
Yes Loyalty
Dave E.

Punctual, they give good advice as to using certain products in areas of the home, they have a good product line, the quality of workmanship was good, and they mistake which was corrected immediately.

I just think their knowledge of the product and what I was looking for, I appreciated their expertise and capabilities.

Verified Customer of Creative Window Fashions, Inc., 26 of 372

10 Quality
Yes Loyalty
Z.M.

They were prompt, made good recommendations and had good input. They were not the type of window coverings I had in the past, so they explained things well and the installation was done really well.

There was a lot of attention to detail and they seemed to care about what they were doing.

Verified Customer of Creative Window Fashions, Inc., 27 of 372

10 Quality
Yes Loyalty
Debbie F.

We've used them twice. They have a very nice selection and good quality materials for easy care and functionality. I like the colors that were available and they function the way we needed them to.

I like that they work for our needs and are easy to maintain and clean.

Verified Customer of Creative Window Fashions, Inc., 28 of 372

10 Quality
Yes Loyalty
Bill H.

While having a party for my father, I pulled a cord which was attached to the window covering. When I called them up, they came and fixed it on a Saturday afternoon while we were having the party.

I like Duane. He is very easy to work with. He works hard to make sure that his customers are satisfied. I will continue to use him.

Verified Customer of Creative Window Fashions, Inc., 29 of 372

10 Quality
Yes Loyalty
Shirley H.

They responded very quickly. They came out within a day or two, and it's normally busy around Christmas time. The man who came out was very nice and very efficient. I don't remember his name.

He explained everything very well. He seemed to know what I was looking for.

Verified Customer of Creative Window Fashions, Inc., 30 of 372

10 Quality
Yes Loyalty
Mary S.

They were very professional. They helped us decide what would work best in different parts of the house. They had things installed within weeks. I couldn't be more happy with their service.

I think their products, they are really high quality.

Verified Customer of Creative Window Fashions, Inc., 31 of 372

10 Quality
Yes Loyalty
Michael A.

I would suggest them to others. Duane is an amazing consultant or designer, what ever he is called. He know the ins and out of function, style, what material is best, and does a great job.

We had an issue scheduling the install because of our schedule, we reached out to Duane and he was able to get us a special time for install, which was greatly appreciated.

Verified Customer of Creative Window Fashions, Inc., 32 of 372

10 Quality
Yes Loyalty
Isabella F.

I would recommend them. The owner seems like a very good person who cares about his business, his customers, the quality of product, and the overall outcome of each project that he does.

I would say the quality of the product

Verified Customer of Creative Window Fashions, Inc., 33 of 372

10 Quality
Yes Loyalty
Will H.

I feel like I can trust them. They do quality work. They say what they do, and they do what they say. Their prices are reasonable. They're great, and I'm a difficult customer to satisfy.

It's the whole package. I like everything. I trust them, and I don't have to worry with these guys. They deserve two thumbs up. These guys are the real deal.

Verified Customer of Creative Window Fashions, Inc., 34 of 372

10 Quality
Yes Loyalty
Sandy J.

I found out about Duane from a neighbor who had used him and I really admired his window coverings. He is very consumer oriented and creative. He was nice to work with and very helpful.

I liked his extensive knowledge of the products and his accuracy in measuring. He really knows how to do window treatments correctly and obtains such professional looking results. I was very satisfied. I had a great experience and would recommend Duane to others.

Verified Customer of Creative Window Fashions, Inc., 35 of 372

10 Quality
Yes Loyalty
Sandra T.

I think the owner is really personable. He has good ideas for placement and a good eye for looks. I think the installer who came out was really professional and got things done quickly.

I would say the people, all really nice

Verified Customer of Creative Window Fashions, Inc., 36 of 372

10 Quality
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Sara G.

I would recommend people use them, the guy who came on was very knowledgeable, knew what products would work best in different areas, and had a great taste of how things would look.

I think the expertise was the best.

Verified Customer of Creative Window Fashions, Inc., 37 of 372

10 Quality
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Viola P.

I've used Duane's services before. He's very good at what he does. He's reliable, professional, and he does a high quality job. I like the quality of the materials he uses.

I really like his products and he did a good job. He is very reliable. He is honest and I was totally satisfied with everything he did for us.

Verified Customer of Creative Window Fashions, Inc., 38 of 372

10 Quality
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Paul S.

I love them. Duane is so honest, and he answers your questions directly. You don't feel like your getting a written out spiel. He's so charming and easy to work with.

I enjoyed the ease of the whole operation. It went rather quickly. It was installed quickly and nicely. We really like the product. It's very nice and easy to vacuum.

Verified Customer of Creative Window Fashions, Inc., 39 of 372

10 Quality
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Gabrielle S.

Quick communication, competitive pricing, and a safe installation, as they installed during Covid. They are good at pretty much anything that a good business does.

Probably communication and they were flexible in their schedule, as I did have to cancel a few times because of Covid.

Verified Customer of Creative Window Fashions, Inc., 40 of 372

10 Quality
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Denise L.

They stand by their product. They arrived on time. Some time after I had a problem with one of the shutters and I called them and they came right out and fixed it.

I think they are great. They stand by their product. They are timely and they return phone calls. They are the whole package.

Verified Customer of Creative Window Fashions, Inc., 41 of 372

10 Quality
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Joan F.

That you get a lot of personalized service, it's hard to find that. They're very helpful with the product. They know the product well, and they're customer based.

Their follow-through and the selection of products

Verified Customer of Creative Window Fashions, Inc., 42 of 372

10 Quality
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D. A.

We have used him several times. I'd tell others about him, his work, and would recommend them. Give him a try too. We were satisfied. He's done good work for us.

We like his work. He always does a good job. We have no complaints about anything he's done.

Verified Customer of Creative Window Fashions, Inc., 43 of 372

10 Quality
Yes Loyalty
Rickie B.

The products came more quickly than they had expected and they were very helpful in choosing window shutters that fit the windows properly. They were great.

They were very pleasant to work with.

Verified Customer of Creative Window Fashions, Inc., 44 of 372

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S. U. B.

They are fast, quick, reliable, they did what they said they were going to do, and the quote was good. There were no additional items. Everything was cool.

They provided good service. They did what they said they were going to do. I don't have anything bad to say about them.

Verified Customer of Creative Window Fashions, Inc., 45 of 372

10 Quality
Yes Loyalty
Lisa J.

I would highly recommend others use them, they have always been great. Duane is a great business owner and really cares about his customers satisfaction.

They high quality of work and product.

Verified Customer of Creative Window Fashions, Inc., 46 of 372

10 Quality
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Frances B.

They have very good quality products, they are very efficient, and they're good workers. They come in, they do their job, and I've never had a problem.

I think I liked the products the most.

Verified Customer of Creative Window Fashions, Inc., 47 of 372

10 Quality
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Jack W.

My experience has been that Duane takes really good care of his customers. He does what he says he is going to do and he makes sure that you are happy.

They are just good at it and they make it easy. They come to your house with samples, which allows you to match their colors to what is already in your house. I found their prices to be really good. It is a good deal and great service.

Verified Customer of Creative Window Fashions, Inc., 48 of 372

10 Quality
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April H.

They are very accommodating in making sure you are picking out what you like, no pressure approach. I liked working with them. I'm very satisfied.

They just went the extra mile to make sure we were 100% sure on the color and everything.

Verified Customer of Creative Window Fashions, Inc., 49 of 372

10 Quality
Yes Loyalty
Barbara H.

I have used Duane's services three times now. He always has a good variety of products and does a good job for me. I have no issues or complaints.

I like that he is honest, reliable, and nice to work with. He stands by his work and is willing to fix things until the customer is satisfied. He is very creative and knows what he is doing.

Verified Customer of Creative Window Fashions, Inc., 50 of 372

10 Quality
Yes Loyalty