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CM Property Management Inc.

Property Management
|
Santa Clara County
Diamond Certified Company Report
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CM Property Management Inc.
102 SURVEYS
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  • Rating
11 CONSECUTIVE YEARS
SINCE APRIL 2014
CERT 2158

Diamond Certified Ratings Dashboard

102

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 102 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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CM Property Management Inc.
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Diamond Certified Researched Articles on CM Property Management Inc.

researched article

CM Property Management Inc. specializes in residential property management throughout Santa Clara County. The company manages single-family homes, townhomes, duplexes, condominiums and multiunit buildings.

CM Property Management’s extensive marketing and established connections with both real estate and relocation professionals enable it to minimize vacancies and secure qualified tenants at higher rents. “We help our customers succeed by leveraging our experience and customizing solutions to meet their unique needs,” says Property Manager Sam LaPlaca.

“Through our knowledge of the local market, legal requirements and effective tenant screening, we eliminate the headaches of managing investment properties for owners,” states Property Manager Andrea Vernerova. “With more than 50 years of combined experience, we are able to maximize our clients’ investment potential while minimizing the risks,” says Property Manager Mark Katz. “Our team understands that service makes the difference.”

“Our goal is to meet and exceed every client’s expectation, and we accomplish that by providing personalized, professional services that extend beyond the ordinary care of the industry. We manage every property with integrity as if it was our own investment, and we treat every client with dignity and respect.”

CM Property Management Inc. specializes in residential property management throughout Santa Clara County. The company manages single-family homes, townhomes, duplexes, condominiums and multi-unit buildings.

CM Property Management’s extensive marketing and established connections with both real estate and relocation professionals enable it to minimize vacancies and secure qualified tenants at higher rents. “We help our customers succeed by leveraging our experience and customizing solutions to meet their unique needs,” says Property Manager Sam LaPlaca

Through our knowledge of the local market, legal requirements and effective tenant screening, we eliminate the headaches of managing investment properties for owners,” states Property Manager Andrea Vernerova. “With more than 50 years of combined experience, we are able to maximize our clients’ investment potential while minimizing the risks,” says Property Manager Mark Katz. “Our team understands that service makes the difference.”

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for property management companies that have earned the prestigious Diamond Certified award. For CM Property Management Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its industry experience and cutting-edge technology to come up with effective solutions that fulfill and surpass its clients’ needs. “We have more than 50 years of combined experience when it comes to managing properties, so we know what it takes to make our customers happy,” says Property Manager Sam LaPlaca. “We use the latest technology to stay in constant communication and address our clients’ individual needs, which they really appreciate.”

CM Property Management has been providing residential and commercial property management services for clients throughout Santa Clara County since 2010. The company works with both property owners and tenants, and the properties it services include single-family homes, townhomes, duplexes, triplexes and multi-unit buildings.

CM Property Management focuses on maintaining positive, respectful working relationships with all its clients, including tenants. “We appreciate tenants who, in addition to paying rent on time, help us maintain and protect the properties,” says Broker Associate Andrea Vernerova. “Our tenants can report maintenance issues electronically through their tenant portal and utilize our 24-hour maintenance emergency line. We create a symbiotic relationship with our tenants by responding to their requests and concerns in a timely manner, and they appreciate our responsive and respectful management team, so they tend to stay longer in our properties.”

CM Property Management further differentiates itself from its competition by offering individualized services to meet its clients’ needs. “Every property owner has their own reasons for choosing a management company,” says President Mark Katz. “For example, some need help managing multiple properties because they live in another state, while others are renting to family members and want a buffer to preserve those relationships. Each client has their own needs and requirements, so we’ve built our services around those specific requests to be customizable to meet these specific needs.”

Diamond Certified Researched Capabilities on CM Property Management Inc.

Service Area

serving area
Santa Clara County
Serving All of Santa Clara County, Including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos

Main Services

Property Management
  • Airbnb Property Management
  • Apartment Management
  • Appfolio Property Management
  • Property Maintenance
  • Property Management
  • Real Estate Management
  • Rent Collection
  • Rental Management

Additional Services

Residential, Multiunit and Commercial Property Management

Company Info

Hours
Mon
08:30 am - 05:00 pm
Tue
08:30 am - 05:00 pm
Wed
08:30 am - 05:00 pm
Thu
08:30 am - 05:00 pm
Fri
08:30 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8:30am – 5pm
Weekends by Appointment
Website
Contact
CM Property Management Inc.
1800 Hamilton Ave, Suite 210, San Jose, CA 95125

Capabilities Table

Company Name
CM Property Management Inc.
Phone Number
DCID Number
DCID4083772676
Managers
Mark Katz, Broker, Property Manager,
Sam LaPlaca, Property Manager
Years in Industry
50+ (Combined)
# of Employees
3
License
DRE#01470436, DRE#01304205, DRE#00977099, DRE#01889318
Memberships
Better Business Bureau, California Apartment Association Tri-County Division, California Association of Realtors, National Association of Realtors, National Association of Residential Property Managers (NARPM), Silicon Valley Association of Realtors
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2010
Customer Type
Commercial, Municipal, Residential
Payment Accepted
american express,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

CM Property Management Inc. Established in 2010
Established in 2010
CM Property Management Inc. Residential & Commercial
Residential & Commercial
CM Property Management Inc. Free Quotes & Consultations
Free Quotes & Consultations
CM Property Management Inc. Appointments Available
Appointments Available
CM Property Management Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From CM Property Management Inc.

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CM Property Management Inc.
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Diamond Certified Expert Contributor Advice & Tips

Sam LaPlaca is property manager at CM Property Management Inc., a Diamond Certified company since 2014. He can be reached at (408) 763-3540 or email.

Sam LaPlaca is property manager at CM Property Management Inc., a Diamond Certified company since 2014. He can be reached at (408) 763-3540 or email.

Sam LaPlaca: Virtuous Properties

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — While Sam LaPlaca began his career in the tech industry, it would gradually prove to be a catalyst for another career altogether. “I was working as a computer programmer for Stuart Title, doing title insurance and working on their escrow software, and that actually piqued my interest in real estate,” he explains. “From there, I obtained my real estate license and started buying and selling investment properties, which led me f...

Read Full Article - Sam LaPlaca: Virtuous Properties

CM Property Management Inc. Website and External Feeds

FAQs

By CM Property Management Inc.

How long will it take to rent out my property?

Can you give me market information about my property?

Will you give me regular financial reports for my properties?

Do you provide emergency services for my renters?

Can you accept payments electronically?

What fee structure do you use?

How will you use technology to improve my experience and rent my property faster?

CM Property Management Inc. Ratings and Survey Responses

diamondcertified logo
CM Property Management Inc.
102 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
11 CONSECUTIVE YEARS
SINCE APRIL 2014
CERT 2158

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 102 Verified Customers

John M.

They're very good. They have done a good job managing the rental that I have. They've been good about informing the renter when the building will be doing things like fire alarm testing. They have good communication, especially with making the renter aware of things.

I originally interviewed two different property managers, and I chose to use CM Property Management, because they had another rental in the same complex.

Verified Customer of CM Property Management Inc., 1 of 102

10 Quality
Yes Loyalty
Kevin P.

Mark and Sam do an excellent job managing the properties. I have them taking care of several properties. I enjoy the monthly reports that they email me. I like that they have subcontractors come to the properties to maintain them and do the upkeep.

I like that they are full-service and keep in contact with me. They take care of things properly.

Verified Customer of CM Property Management Inc., 2 of 102

10 Quality
Yes Loyalty
Sharon I.

They are very supportive and knowledgeable. They are very quick to act.

They're a comprehensive company. They do a lot of things. They're experts at what they do.

Verified Customer of CM Property Management Inc., 3 of 102

10 Quality
Yes Loyalty
L. I.

They're the best. They are caring, compassionate, and professional. I don't have enough words to say about them. Mr. Katz was very kind to me when I lost my mother, and he told me I didn't owe him anything. I love them immensely. They really touch my heart. I don't have any problems with them. I'm blessed to have them in my life. I'm happy to have them because I couldn't find anybody better. You can depend on them, and they are reliable and honest. If they say they will be there, they will be there. I don't ever need to worry with them. They are easy to communicate with. If you call them, they answer. They have good communication.

I like how professional and knowledgeable they are. I'm very pleased.

Verified Customer of CM Property Management Inc., 4 of 102

10 Quality
Yes Loyalty
J. C.

They are friendly and helpful. I need a new driveway, and they're helping me in getting in touch with someone to do the asphalt. I like both Mark and Sam. Mark has been my property manager for 12 to 15 years, and Sam is new on board. I also consider Mark a friend now. Mark has a lot of experience. They're doing great.

Basically that they work with you when you need help, they are great.

Verified Customer of CM Property Management Inc., 5 of 102

10 Quality
Yes Loyalty
N. M.

Trust is a very important issue. We had a very hard time even beginning to think about placing our property in someone else's hands. We interviewed him, and he was completely trustworthy. He's on top of everything, and he pays attention to business. I trust him.

He listens to me, and that's important. He takes care of business, and I don't have to wait for him to handle anything.

Verified Customer of CM Property Management Inc., 6 of 102

10 Quality
Yes Loyalty
K. P.

Mark Katz takes care of my property for me. I've been happy with him. He takes the initiative and makes sure that things get taken care of. He's really on top of communicating about taxes, rental rates, and all that. I'm happy.

Quality of service from Mark

Verified Customer of CM Property Management Inc., 7 of 102

10 Quality
Yes Loyalty
B. M.

First of all, quality, then the service, CM Management is available all of the time. They do a great job not just supporting the homeowners but also supporting the renters who are using the property. Overall, they are good.

I like Mark Katz the best. I would deal with him in preference to anyone else. He is the real reason we work with CM Property Management.

Verified Customer of CM Property Management Inc., 8 of 102

10 Quality
Yes Loyalty
Waldemar W.

I've already told some people about how good a job they do. They are marvelous. I would like other people to have the opportunity to receive good care.

They take over and do it, and when they want info, they get it from me. If I have questions, they answer them. They are a very responsive group. I have no idea how to manage a property like that and they do, and they share that knowledge with me.

Verified Customer of CM Property Management Inc., 9 of 102

10 Quality
Yes Loyalty
Kathy K.

A few other property managers would not even take my property, but CM is very knowledgeable, thorough, and patient without being emotional.

It has been great.

Verified Customer of CM Property Management Inc., 10 of 102

10 Quality
Yes Loyalty
S. G.

I want to say that they are honest and loyal. They're just very straightforward and honest as far as how they operate their business.

They were honest and straightforward. It was very nice to have someone be a straight shooter and tell me what I needed to know. There are no games involved.

Verified Customer of CM Property Management Inc., 11 of 102

10 Quality
Yes Loyalty
Lisa H.

I'd say, go talk to them. They are knowledgeable and personable, and will solve all your problems with creative ideas.

My prop manager has the experience and really knows how to work with people to find a solution that works for everybody.

Verified Customer of CM Property Management Inc., 12 of 102

10 Quality
Yes Loyalty
J. Y.

They are very friendly people. They are very detailed in their work and spend lots of effort to address any problems.

They do what they promise they will do.

Verified Customer of CM Property Management Inc., 13 of 102

10 Quality
Yes Loyalty
Gloria P.

The person that I dealt with was great. She addressed all of my needs, and she did exactly what I asked her to do.

She had all of the workers lined up already when I met with her, and these were workers that she trusted.

Verified Customer of CM Property Management Inc., 14 of 102

10 Quality
Yes Loyalty
Edgar M.

I give them the keys to my house and I don't have to worry about anything. They do it all, over and above.

They are the number one property management company I have dealt with and they are life savers. They have been amazing. I don't have to worry about anything. They take care of everything.

Verified Customer of CM Property Management Inc., 15 of 102

10 Quality
Yes Loyalty
Richard R.

They have been helpful. When we had a problem with one of the vendors, they came in and helped with it.

Quick response

Verified Customer of CM Property Management Inc., 16 of 102

10 Quality
Yes Loyalty
John C.

I felt very comfortable doing business with them. They are knowledgeable and good at what they do.

They got my place rented every time.

Verified Customer of CM Property Management Inc., 17 of 102

10 Quality
Yes Loyalty
E. H.

Very conscientious, they get the job done, whatever it takes. I'm very impressed with them.

The management team seems to be down to earth and very personable. They are easy to get along with. When you ask them to do something, they do it right away. They don't procrastinate. They do an excellent job. They get things out on time every month. I get my check every month, just like clockwork. They have excellent repair people who do a good job. Once they do it, they don't have to come back and redo it two months later. I've been with them quite a long time. I've had a lot of property managers, and they are by far the best.

Verified Customer of CM Property Management Inc., 18 of 102

10 Quality
Yes Loyalty
Carole H.

They are extremely thorough, they follow up, and I have been pleased with their services.

I liked that I don't have to deal with all of the stress producing thing caused by having tenants in your house, as they deal with the matters that come up. They also listen to you and they have ideas and they share them. I have been very pleased.

Verified Customer of CM Property Management Inc., 19 of 102

10 Quality
Yes Loyalty
J. S.

I just feel Mark is very honest and easy to talk to. He really takes care of the problem.

I can communicate with Mark. I'm very happy with the company.

Verified Customer of CM Property Management Inc., 20 of 102

10 Quality
Yes Loyalty
Christian G.

They know the business well and they manage the properties as if they were their own.

They have a lot of experience with property management and dealing with issues when things come up.

Verified Customer of CM Property Management Inc., 21 of 102

10 Quality
Yes Loyalty
Ilia O.

They are very responsible, they pay attention to details, and they are reliable.

They are very responsible, they pay attention to details, and they are reliable.

Verified Customer of CM Property Management Inc., 22 of 102

10 Quality
Yes Loyalty
Ashley M.

The service was top notch and I would definitely send repeat business to them.

After we interviewed several companies, we felt it was the personal nature of the relationship. We just felt that connection.

Verified Customer of CM Property Management Inc., 23 of 102

10 Quality
Yes Loyalty
Neil R.

Sam always does a great job and they are an awesome property management firm.

They followed through with all of the necessary repairs and they got the house rented very quickly.

Verified Customer of CM Property Management Inc., 24 of 102

10 Quality
Yes Loyalty
Veronica C.

They are very responsive and efficient. They have excellent customer service.

Responsiveness

Verified Customer of CM Property Management Inc., 25 of 102

10 Quality
Yes Loyalty
V. D.

I found Mark to be very responsive and easy to work with, pretty hassle free.

I would say the response time, I feel like when I have had to find new tenants, Mark has done a really good job at screening people.

Verified Customer of CM Property Management Inc., 26 of 102

10 Quality
Yes Loyalty
M. O.

I would recommend them. The person who helped me did a very good job.

The service, when I had a question, he was always there to help me.

Verified Customer of CM Property Management Inc., 27 of 102

10 Quality
Yes Loyalty
Roy M.

I appreciate the attention to detail and the personal attention.

The fact that they do what they say they are going to do

Verified Customer of CM Property Management Inc., 28 of 102

10 Quality
Yes Loyalty
B. D.

They take the load off of you. They do all of the work for you.

Their honesty

Verified Customer of CM Property Management Inc., 29 of 102

10 Quality
Yes Loyalty
R. C.

Mark's very attentive, professional, and he follows through.

I like that when I ask Mark to do something, he does it. He communicates well with me. He's the best I've had of several property managers. His follow-through and professionalism are great. I feel like I'm dealing with an owner of a company. He treats me like I'm important.

Verified Customer of CM Property Management Inc., 30 of 102

10 Quality
Yes Loyalty
Dorothy L.

They offer quality service and they have good turnaround.

The manager was friendly. She listened, responded quickly, and got things done. They were on top of the market and they did a good search. I was quite impressed by them.

Verified Customer of CM Property Management Inc., 31 of 102

10 Quality
Yes Loyalty
G. S.

I would say have confidence in them and give them a try.

Direct, honest, and quick to action

Verified Customer of CM Property Management Inc., 32 of 102

10 Quality
Yes Loyalty
Mary D.

They were very knowledgeable, competent, and thorough.

I appreciated the low level of hassle.

Verified Customer of CM Property Management Inc., 33 of 102

10 Quality
Yes Loyalty
Paul L.

They have been very responsive and very hands-on.

I deal with Andrea. I can call her and leave a message and she will take care of everything.

Verified Customer of CM Property Management Inc., 34 of 102

10 Quality
Yes Loyalty
Joan M.

They're reputable professionals in the industry.

I think they're great to work with.

Verified Customer of CM Property Management Inc., 35 of 102

10 Quality
Yes Loyalty
Alex L.

They are professional and good at what they do.

They really help the customers a lot.

Verified Customer of CM Property Management Inc., 36 of 102

10 Quality
Yes Loyalty
David C.

They are very professional and very thorough.

They are reasonable as far as pricing and professional. They do inform the landlord of certain situations with tenants and offer good service.

Verified Customer of CM Property Management Inc., 37 of 102

10 Quality
Yes Loyalty
Marion H.

Tenacious, dedicated, and great carry through

Andrea is tenacious, dedicated, and she has great carry through.

Verified Customer of CM Property Management Inc., 38 of 102

10 Quality
Yes Loyalty
T. L.

They're competent, professional, and honest.

They're competent, professional, and honest.

Verified Customer of CM Property Management Inc., 39 of 102

10 Quality
Yes Loyalty
M. K.

They are very conscientious and reliable.

They get the rent for me. They're pretty good.

Verified Customer of CM Property Management Inc., 40 of 102

10 Quality
Yes Loyalty
Masood P.

They are very reliable and trustworthy.

A friend of mine referred me, otherwise I wouldn't have even known about them.

Verified Customer of CM Property Management Inc., 41 of 102

10 Quality
Yes Loyalty
Linda F.

They try very hard to meet your needs.

They are quick to respond to my communications.

Verified Customer of CM Property Management Inc., 42 of 102

10 Quality
Yes Loyalty
Rosemary W.

They are very helpful and friendly.

Their communication

Verified Customer of CM Property Management Inc., 43 of 102

10 Quality
Yes Loyalty
Aileen N.

Easy to work with and very friendly

They are very professional, approachable and easygoing. I am very happy with them.

Verified Customer of CM Property Management Inc., 44 of 102

10 Quality
Yes Loyalty
A. K.

Best property manager I've ever had

They are responsive, they communicate, and they get the job done. Mark is great.

Verified Customer of CM Property Management Inc., 45 of 102

10 Quality
Yes Loyalty
Jim L.

Just that we highly recommend them

She did a big job for us recently and she did really good job. She handled the HOA really well.

Verified Customer of CM Property Management Inc., 46 of 102

10 Quality
Yes Loyalty
Alan Y.

Great attention to all the details

They care and they take care of their clients.

Verified Customer of CM Property Management Inc., 47 of 102

10 Quality
Yes Loyalty
W. O.

I am satisfied with what they do.

They are very responsive, and I am very happy with them.

Verified Customer of CM Property Management Inc., 48 of 102

10 Quality
Yes Loyalty
Mary P.

I am very pleased with them.

They get back to you when you call them and they help you however they can and they are dependable.

Verified Customer of CM Property Management Inc., 49 of 102

10 Quality
Yes Loyalty
W. S.

They're reliable and timely.

Reliability, they responded to my questions immediately. I've been pretty satisfied.

Verified Customer of CM Property Management Inc., 50 of 102

10 Quality
Yes Loyalty