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Closet Factory

Closet & Home Office Organizing & Garage Storage & Organizing
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Diamond Certified Company Report
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Closet Factory
200 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
11 CONSECUTIVE YEARS
SINCE APRIL 2014
CERT 2143

Diamond Certified Ratings Dashboard

200

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 200 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Closet Factory
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Diamond Certified Researched Articles on Closet Factory

researched article

Closet Factory designed and built this custom walk-in closet.

Closet Factory provides a variety of home organization and storage services for clients throughout the Greater Bay Area. In addition to organizing closets, home offices, garages, laundry rooms, pantries and other indoor spaces, the company has the in-house capabilities to design and install wall beds and entertainment centers, build storage systems in craft rooms and wine cellars, and more.

Owner Uri Rosenberg credits much of Closet Factory's success to its customer-oriented approach to the home organization and storage process. "We're known for our high levels of quality, both in terms of our products and the way we treat our clients, and that means always putting the needs of our customers first," he says. "Our favorite part of every job is seeing how happy the client is with the end results."

Closet Factory also offers free design consultations to homeowners who prefer to take a DIY approach to their organization projects, and its website features an interactive design board that allows clients to formulate and visualize ideas for accessories, finishes, and other project details. "We make sure every job is customized to the individual," says Mr. Rosenberg. "Installing a nice storage system can be a big investment, so we really focus on giving our customers the best value for their money."

“Our goal is simple: ensure every customer is 100 percent satisfied with the results of our work. From the design stages to the actual installation work, everything we do is geared toward making our clients feel happier and more organized in their homes.”

If you own a house, consider the benefits of working with a home organization specialist.
Many home organization companies focus primarily on closets, but there are numerous areas of the home where the talents and capabilities of an organization specialist can optimize functionality and aesthetic value. Consider the following information about other areas of your home that could benefit from professional organization:

Garages
As the go-to storage space for outdoor equipment and general overflow, the garage is one of the most practical places in the home to augment space. Utilizing wall and ceiling areas, a home organization specialist can maximize your garage’s storage capacity in accordance to your particular needs.

Home offices
As telecommuting becomes more prevalent, many people’s homes and workplaces are now one and the same, which is why having a functional work space at home can help you optimize efficiency. A home organization specialist can create a custom workstation that conforms perfectly to your daily work needs.

Entertainment centers
In most American homes, the entertainment center is the nexus of both social interaction and daily leisure. To provide the space needed for all of your TV, video and audio equipment, a home organization specialist can create a customized entertainment center that’s both functional and aesthetically pleasing.

Wine cellars and pantries
These are two of the most under-utilized areas of the home when it comes to space and organization. Whether you want to add customized shelves and cabinets to your pantry closet or transform your wine cellar into a comfortable space for entertaining friends and family, a home organization specialist can help you fulfill your vision.

Laundry rooms
A home organization specialist can transform a chaotic laundry room into a pleasant, functional area by incorporating space-saving components like shelving, pull-out ironing boards and built-in laundry hampers.

Mudrooms
A mudroom serves as a transitional space between the outside and inside. Whether as a checkpoint for shoes, outerwear and backpacks or simply as a room that provides additional storage, a well-designed mudroom can play an important role in keeping your home more clean and organized.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for home organization companies that have earned the prestigious Diamond Certified award. For Closet Factory, the key to achieving and maintaining high levels of customer satisfaction is simple: treat every client like a close friend and emphasize the importance of long-term relationships. "This is primarily a referral-based business, so it's very important that we treat our customers like friends instead of numbers," says owner Uri Rosenberg. "We always put their needs first and make sure they receive the best possible products and services."

Closet Factory has been providing home organization and storage services for clients throughout the Greater Bay Area since 1983. The company's primary focus is organizing indoor spaces such as closets, garages, home offices, laundry rooms and pantries, but it also has the in-house capabilities to build storage systems in wine cellars and craft rooms, design and install entertainment centers and wall beds, and more.

Unlike less experienced home organization companies that outsource various aspects of their work because they lack the proper training or equipment, Closet Factory offers a full spectrum of capabilities under one roof. "By handling our own designing, engineering, manufacturing and installing, we're able to monitor quality, facilitate scheduling and ensure a smooth process," explains Mr. Rosenberg. "Taking care of everything ourselves allows us to provide our customers with the best value for their money."

Another distinguishing attribute of Closet Factory is its rigorous approach to quality control throughout every aspect of its operations. "We have a number of people who help ensure consistent quality, from our manufacturing and installation supervisors to our design managers who stay up-to-date on products and techniques," says Mr. Rosenberg. "Also, rather than rushing our installers to finish the job quickly, we encourage them to spend as much time as needed to make sure everything is perfect."

Diamond Certified Researched Capabilities on Closet Factory

Service Area

serving area
The Greater Bay Area
Serving the Greater Bay Area, Including Hillsborough, Pacifica, Burlingame, Daly City and Half Moon Bay

Main Services

Closet & Home Office Organizing
  • Closet Organization
  • Closet Shelving
  • Custom Closets
  • Garage Organization
  • Garage Storage
  • Home Office Set Up
  • Office Organization
  • Office Organizing
  • Pantry Organization
Garage Storage & Organizing
  • Garage Cabinets
  • Garage Ceiling Storage
  • Garage Organizing
  • Garage Shelving
  • Garage Storage
  • Garage Storage Closets
  • Garage Storage Racks
  • Garage Tool Storage

Additional Services

Custom Closets
Home Offices
Laundry Rooms
Garage & Pantry Organization
Wall Beds & Murphy Beds

Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
10:00 am - 04:00 pm
Sun
Closed
Closed
Mon – Fri: 9am – 5pm
Sat: 10am – 4pm
Website
Contact
Closet Factory
1000 Commercial Street Ste B, San Carlos, CA 94070

Capabilities Table

Company Name
Closet Factory
DCID Number
DCID6505959999
Managers
Uri Rosenberg, Owner
Years in Industry
34 (Manager)
# of Employees
45
License
931740
Memberships
American Society of Interior Designers (ASID), Better Business Bureau, Business Network International (BNI), Chamber San Mateo County
Insurance
Liability Insurance,
Workers' Compensation
Founded
1983
Customer Type
Residential
Warranties & Guarantees
Lifetime Warranty
Payment Accepted
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Closet Factory Family Owned
Family Owned
Closet Factory Established in 1983
Established in 1983
Closet Factory Free Quotes & Consultations
Free Quotes & Consultations
Closet Factory Appointments Available
Appointments Available
Closet Factory Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Closet Factory Parking On site
Parking On site
Closet Factory Worksmanship Guaranteed
Worksmanship Guaranteed
Closet Factory Showroom
Showroom

Select Photos From Closet Factory

1 of 25Picture of Closet Factory - Closet Factory
Closet Factory
Picture of Closet Factory - Closet Factory
Picture of Closet Factory - Closet Factory
Picture of Closet Factory - Closet Factory
Picture of Closet Factory - Closet Factory
Picture of Closet Factory - Closet Factory
Picture of Closet organization systems for the Bay Area provided by The Closet Factory. - Closet Factory

Diamond Certified Expert Contributor Advice & Tips

Uri Rosenberg is a 27-year veteran of the closet design industry and owner of Closet Factory, a Diamond Certified company since 2014. He can be reached at (650) 212-5664 or by email.

Uri Rosenberg is a 27-year veteran of the closet design industry and owner of Closet Factory, a Diamond Certified company since 2014. He can be reached at (650) 212-5664 or by email.

Uri Rosenberg: Hanging Up Success

By James Florence, Diamond Certified Resource Reporter

SAN CARLOS — Uri Rosenberg was working in sales and marketing when he came to a proverbial door of opportunity that, strangely enough, led into a closet. “While at a social event, I met the owner of a closet design company who invited me to come see his operation,” he recalls. “I took him up on his invite and was impressed with what I saw, so when he asked if I’d be interested in helping him with marketing, I agreed.” After gaining furt...

Read Full Article - Uri Rosenberg: Hanging Up Success

Closet Factory Website and External Feeds

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FAQs

By Closet Factory

How long will it take to complete my project?

Do you do custom jobs?

Do I need to have a large walk-in closet to benefit from your services?

Can you design an entertainment center around my wall-hung flat screen TV?

Can you work on Saturdays?

Closet Factory Ratings and Survey Responses

diamondcertified logo
Closet Factory
200 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
11 CONSECUTIVE YEARS
SINCE APRIL 2014
CERT 2143

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 200 Verified Customers

Atul D.

The quality is as good as anything on the market. They were very professional.

I like the fact that the design was done and when the people came they had everything with them. They accomplished the job within the time they said.

Verified Customer of Closet Factory, 1 of 200

10 Quality
Yes Loyalty
Jiten V.

The service was good and the quality of the product was good.

I think they were pretty much upfront and the time frame was well defined. Everything was done on a timely basis and things were well coordinated.

Verified Customer of Closet Factory, 2 of 200

10 Quality
Yes Loyalty
Deirdre F.

It's a great closet at a reasonable price.

The custom design help was great and more affordable than some of the other options.

Verified Customer of Closet Factory, 3 of 200

10 Quality
Yes Loyalty
Kay J.

There were two closets they designed, they were on time and direct, no games, no deception. I had actually looked into a few companies and felt that the personal sales guy, who turned out to be the owner, asked all the right questions, and made me feel they could meet my needs the best.

The results, I had very specific needs for the closets and they figured it out.

Verified Customer of Closet Factory, 4 of 200

10 Quality
Yes Loyalty
Sue H.

The foreman who directed the whole thing was really informational about what got done, if they were still on track, what would happen the following day, it went really smoothly. Not to mention their design work is out of this world good.

The foreman and the design they created

Verified Customer of Closet Factory, 5 of 200

10 Quality
Yes Loyalty
Karen B.

Their designer came out and really got to understand what it was we wanted to achieve. They asked all the right questions. The job was quick, painless, and they were able to pretty much give us everything we asked for.

The designer who came out, I forget his name.

Verified Customer of Closet Factory, 6 of 200

10 Quality
Yes Loyalty
Diane T.

I figured that they were not the cheapest, not the highest, that work and everything would be right in the middle. I have to say I was wrong, they did an amazing job, much better than I thought, at a perfect price.

Their quality to cost is amazing.

Verified Customer of Closet Factory, 7 of 200

10 Quality
Yes Loyalty
Stefanie L.

I would let them know to have confidence in their designers. We actually chose to get our own contractor because we were able to get a more specific build with better bells and whistles. They were wonderful.

The designer was the main reason we chose them.

Verified Customer of Closet Factory, 8 of 200

10 Quality
Yes Loyalty
Pete H.

The design work of Geri was what won me over, and she was the reason I chose Closet Factory. Geri dressed professionally and was very organized and that made all the difference.

Jerry's competence, and I knew what I was going to get when I signed on the dotted line. Everything was done to my satisfaction.

Verified Customer of Closet Factory, 9 of 200

10 Quality
Yes Loyalty
Chris T.

I liked the work they did. The closet is great. The builder we found did a great job. The one thing I have to say, was that it is expensive, but we knew that before starting.

Everything turned out the way we wanted.

Verified Customer of Closet Factory, 10 of 200

10 Quality
Yes Loyalty
Courtney R.

We thought they did a great job and were very quick. They worked with a couple contractors for lighting and walls, it was done perfectly and is just absolutely beautiful.

I thought that they worked well with the men who were building this add-on to our home.

Verified Customer of Closet Factory, 11 of 200

10 Quality
Yes Loyalty
Alex N.

I would recommend them. I think that the best part is the good quality and that the work is done on time. The job was done exactly as scheduled and done quickly.

They did a good job. I like that they are on time and the accuracy and quality of their work. I'm pretty happy with the job they did.

Verified Customer of Closet Factory, 12 of 200

10 Quality
Yes Loyalty
Helen L.

We called them, went down to speak with them in person, and about 6 weeks later, the project was finished. I couldn't have asked for more, they were excellent.

Nothing specific, I think it was actually all aspects.

Verified Customer of Closet Factory, 13 of 200

10 Quality
Yes Loyalty
Ethan N.

I've used them twice now. They do a really professional job. It exceeded my expectations and I really enjoyed working with their salesman. It was just great.

I guess I'd say how they exceeded my expectations with the small details, like the facing they put on everything. We replaced a previous job and they did a way better job. There are no gaps in the floor, caulking the edges. It was all the little details that make it look professional.

Verified Customer of Closet Factory, 14 of 200

10 Quality
Yes Loyalty
Jonathon L.

I was more or less only involved in the design phase. The contractor we hired dealt with all the rest, but the end result turned out the way we wanted.

The end product

Verified Customer of Closet Factory, 15 of 200

10 Quality
Yes Loyalty
Miriam L.

They were very professional, they came when they said they were going to come, they stuck to their budget, and they gave me exactly what I needed.

Their promptness

Verified Customer of Closet Factory, 16 of 200

10 Quality
Yes Loyalty
Leo S.

I thought they were excellent, I have no complaints. We actually went to a couple different places and they were the best out of all of them.

They were competent. They knew what they were doing.

Verified Customer of Closet Factory, 17 of 200

10 Quality
Yes Loyalty
Holly H.

They were on time with everything, did a great job designing my closet, and were very easy to work with. I would highly recommend them.

The fact that it was so simple to work with them

Verified Customer of Closet Factory, 18 of 200

10 Quality
Yes Loyalty
Andy L.

I would say, make sure you are clear with the designer about what you want and how you want it, and you'll get exactly what you want.

The closet

Verified Customer of Closet Factory, 19 of 200

10 Quality
Yes Loyalty
Lorraine P.

I got a couple bids and they were not the cheapest, but they had the best quality of process, and explained the process really well.

I think the sales process was great, it was very informational. It was a low key process, not a hard sale which I really appreciated.

Verified Customer of Closet Factory, 20 of 200

10 Quality
Yes Loyalty
Joanna T.

The work flow is very efficient and the consultant is very friendly and very helpful. The email communication is very good as well.

I think the price is definitely reasonable and the materials are good.

Verified Customer of Closet Factory, 21 of 200

10 Quality
Yes Loyalty
Julie P.

I thought things went smoothly. They prepared us for some hang-ups, and there really were none. I thought it was good.

The closet, it's nice.

Verified Customer of Closet Factory, 22 of 200

10 Quality
Yes Loyalty
Carley W.

The quality is pretty good, the installation is fast and convenient, and they have free consultations as well.

The price is pretty good.

Verified Customer of Closet Factory, 23 of 200

10 Quality
Yes Loyalty
Yvonne H.

They have great customer service. I appreciated this, as it is my second time using them for a project.

They are very quick when installing. I felt very comfortable with them. I enjoyed the experience.

Verified Customer of Closet Factory, 24 of 200

10 Quality
Yes Loyalty
Sherrie R.

I thought they did an okay job. I'm definitely able to fit more things in my closet, it's a lot bigger.

The design was fun, very interesting.

Verified Customer of Closet Factory, 25 of 200

10 Quality
Yes Loyalty
Rebecca L.

They have excellent customer service. They were responsive, hardworking, and easy to get along with.

They really helped me out.

Verified Customer of Closet Factory, 26 of 200

10 Quality
Yes Loyalty
Haewon S.

The process was easy and convenient. It is a big deal when in process of remodeling your house.

Over the closet, it's very space effective. My closet is quite small, but now I can fit a lot in there. That's the best thing.

Verified Customer of Closet Factory, 27 of 200

10 Quality
Yes Loyalty
Ming F.

They always do the job on time, they're quick, and the job was exactly what I was looking for.

The quality of the work

Verified Customer of Closet Factory, 28 of 200

10 Quality
Yes Loyalty
Natalie B.

Just great service, and the consultants do a fantastic job helping me determine what I need.

I guess just that they have so many options and they are very quick at getting the installation done as well.

Verified Customer of Closet Factory, 29 of 200

10 Quality
Yes Loyalty
Elena S.

I would recommend them. They are pretty expensive, but I am happy with everything they did.

The design of the closet is really nice.

Verified Customer of Closet Factory, 30 of 200

10 Quality
Yes Loyalty
Jan C.

I would recommend them, I guess. It wasn't perfect, but the overall completed job is fine.

I would say, the end product.

Verified Customer of Closet Factory, 31 of 200

10 Quality
Yes Loyalty
Dena K.

We were really satisfied, would use them again, and we were very happy with their service.

They were timely.

Verified Customer of Closet Factory, 32 of 200

10 Quality
Yes Loyalty
Mike T.

I think that they are good and they did a good job. I would recommend them if it came up.

They were quick and straight to the point.

Verified Customer of Closet Factory, 33 of 200

10 Quality
Yes Loyalty
Sharon P.

They did a couple closets for me, I would tell others to go visit them, they are great.

They knew exactly what to do to make my closet the way I wanted.

Verified Customer of Closet Factory, 34 of 200

10 Quality
Yes Loyalty
Beth L.

They did a great job, the new closet is one of my favorite additions to the house.

They were just really proactive.

Verified Customer of Closet Factory, 35 of 200

10 Quality
Yes Loyalty
Dene R.

They are dependable and they give clear quotes. They have a good quality product.

They are dependable and they give clear quotes. They have a good quality product.

Verified Customer of Closet Factory, 36 of 200

10 Quality
Yes Loyalty
Robert B.

The designer was really good. I would recommend them, as they are very helpful.

They are good. I did not know what I was doing. They helped me with any questions that I might have had during the process.

Verified Customer of Closet Factory, 37 of 200

10 Quality
Yes Loyalty
Roman V.

Very high quality, great service, and very reliable, they did an excellent job.

Everything, David is very good. He did a good job, and everything was perfect. We're very satisfied.

Verified Customer of Closet Factory, 38 of 200

10 Quality
Yes Loyalty
Lurese L.

They're very professional, they do a great job, and they stand by what they do.

The design process, they're doing a great job.

Verified Customer of Closet Factory, 39 of 200

10 Quality
Yes Loyalty
Dianne B.

They did a good job, they followed through with what they said they would do.

They were on time everyday, didn't play around, and got the job done.

Verified Customer of Closet Factory, 40 of 200

10 Quality
Yes Loyalty
Alvin L.

I would just tell them it's quality work and they deliver what they promise.

I like the fact that they show up on time. Basically, they deliver quality work. If I point out something, they'll fix it. I was really happy.

Verified Customer of Closet Factory, 41 of 200

10 Quality
Yes Loyalty
Felix T.

They're very easy to work with and very accommodating. They know their stuff.

It's just so easy to work with them.

Verified Customer of Closet Factory, 42 of 200

10 Quality
Yes Loyalty
Cynthia R.

They are professional, reasonably priced, and they have a good product.

That's a tough question, but I'd say they were unobtrusive.

Verified Customer of Closet Factory, 43 of 200

10 Quality
Yes Loyalty
Glenn S.

I am very satisfied with the quality of the installation of my closet.

The quality of the installation was great.

Verified Customer of Closet Factory, 44 of 200

10 Quality
Yes Loyalty
Jong L.

They have reasonable prices, good consultants, and good quality work.

The price, we're very satisfied. I think they do a good job.

Verified Customer of Closet Factory, 45 of 200

10 Quality
Yes Loyalty
Lori B.

They did a nice job customizing the closet. The quality is excellent.

The closet still looks good.

Verified Customer of Closet Factory, 46 of 200

10 Quality
Yes Loyalty
David T.

The designer I worked with was wonderful and very knowledgeable.

Basically, the person I dealt with, Ish, and the quality.

Verified Customer of Closet Factory, 47 of 200

10 Quality
Yes Loyalty
Julie S.

This was a great service. I enjoyed their professional demeanor.

They did everything well.

Verified Customer of Closet Factory, 48 of 200

10 Quality
Yes Loyalty
Kimmeri K.

They are professional, quick, and their prices are competitive.

I liked the person they sent out to work with me to design what I needed and wanted. She came up with a good plan for me to maximize my space and that was great. I like the fact that they're willing to come and follow up with you after the project is completed.

Verified Customer of Closet Factory, 49 of 200

10 Quality
Yes Loyalty
Akiko M.

It was efficient and a good price. I'm happy with the warranty.

I liked the good price and Cindy was great.

Verified Customer of Closet Factory, 50 of 200

10 Quality
Yes Loyalty