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Cartwright Painters LLC

Painting
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San Mateo  Santa Clara Counties
Diamond Certified Company Report
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Cartwright Painters LLC
49 SURVEYS
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  • Rating
2 CONSECUTIVE YEARS
SINCE DECEMBER 2023
CERT 2751

Diamond Certified Ratings Dashboard

49

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 49 SURVEY RESPONSES

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  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Cartwright Painters LLC
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Diamond Certified Researched Articles on Cartwright Painters LLC

researched article

A recent interior painting project by Cartwright Painters

Cartwright Painters LLC provides a complete range of interior and exterior painting services for residential and commercial clients in Santa Clara, San Mateo, Alameda, and Santa Cruz Counties. In addition to preparing and painting all types of surfaces, the company has the in-house capabilities to handle specialized work like deck and fence staining, wall and ceiling texturing, wood restoration, and more.

President Brandon Cartwright established Cartwright Painters after spending many years in the corporate sector and longing for a return to his roots. “I’ve been painting since the ’80s—my grandfather was an experienced painter and he taught me things like surface preparation, masking, and screening,” he explains. “I had some experiences with painters whose workmanship and professionalism were lacking, so I decided to start my own business to show customers what a true painting contractor looks like.”

Cartwright Painters prioritizes communication throughout every step of the painting process so it can ensure the best possible results. “We clearly explain the details of our plans before any work begins, which our clients really appreciate,” affirms Mr. Cartwright. “Our favorite part of the job is taking them through the final walkthrough and seeing the huge smiles on their faces.”

“We aim to deliver a phenomenal customer service experience and amazing painting work that completely transforms our clients’ spaces. Our goal on each job is to make a customer for life, so we’re fair and honest, we don’t cut corners, and we always keep our promises.”

Take charge of painting preparation to improve quality and save time and money.
It’s no secret that careful preparation is the key to any successful paint job, but not every homeowner knows the specific steps to take to both ensure quality and decrease the billable hours of a painting contractor. Consider the following preparation tips:


  • Before the painters arrive, cut back any trees and bushes near your house so they’re about two feet from the surface being painted. In addition to making it easier for the painters to access the surface, this keeps the paint looking good by helping the surface of your house dry faster and preventing fungus and mildew growth.
  • Move decorative items such as flowerpots, yard ornaments and furniture away from your home. This will make more room for the painters to work and prevent items from being broken or damaged.
  • Move vehicles to prevent overspray, turn off water sprinklers, and keep children and pets out of the yard while the painters are working.
  • If the company offers pressure washing services, find out if you need to be home to watch for water seepage. Faulty or old weather stripping can let in water no matter how careful the painters are.
  • After your job is complete, ask the painters to leave some extra paint for touch-ups and repairs. Make sure the cans are properly labeled and you know the exact type and color for each area of your home. If the painters used spray-on applications, ask them to leave a can so you don’t have to retouch a spray-on finish with a roller.


When it comes to choosing the right type of paint, Brandon Cartwright, president of Cartwright Painters LLC in San Jose, says it’s smart to ask about eco-friendly options. “Nowadays, there are lots of low- or zero-VOC paints on the market, which are great for both your health and the environment. Just mention low-VOC paint when you contact a painting company and they’ll educate you about your options.”

Painting companies are always looking for ways to differentiate themselves from their competition, and those that have earned Diamond Certified are already several steps ahead. In addition to its Diamond Certified status, Cartwright Painters LLC sets itself apart by acting as a one-stop shop for all of its customers’ painting-related needs. “Many painting companies only offer one service, but paint jobs often require things like wood replacement and drywall installation, all of which we’re able to handle,” says President Brandon Cartwright. “We get a lot of customers who tell us they hired us because of our wide-ranging expertise.”

Cartwright Painters has been providing interior and exterior painting services for residential and commercial clients in Santa Clara, San Mateo, Alameda, and Santa Cruz Counties since 2020. In addition to preparing and painting all types of surfaces, the company is qualified to take on specialized work like wall and ceiling texturing, epoxy flooring, and more.

Unlike less experienced painting companies that take an “assembly line” approach to each project and sacrifice a certain level of quality control in the process, Cartwright Painters makes sure every job is completed as efficiently as possible. “We don’t skip steps or cut corners, and we always take time to do the proper preparation,” affirms Mr. Cartwright. “Many painting companies employ the ‘blow and go’ method, but we spend as long as it takes to do the job correctly. It’s why we offer a four-year warranty on all of our painting services.”

Ultimately, Mr. Cartwright sees Cartwright Painters’ company-wide dedication to customer satisfaction as its most important attribute. “Customer satisfaction is what drives us at our core—if our clients aren’t happy, we aren’t happy, so we strive to go the extra mile every time,” he says. “We want them to rave about the results we delivered, come back for more work, and refer us to their family and friends.”

Diamond Certified Researched Capabilities on Cartwright Painters LLC

Service Area

serving area
Santa Clara County
San Mateo County
Alameda County
Santa Cruz County
Serving Santa Clara, San Mateo, Alameda and Santa Cruz Counties

Main Services

Painting
  • Color Consultations
  • Commercial Painting
  • Exterior Painting
  • Fence Staining
  • Garage Door Painting
  • Garage Floor Painting
  • Interior Painting
  • Kitchen Cabinet Painting
  • Office Painting
  • Painting Restoration
  • Popcorn Ceiling Removal
  • Wallpaper Removal

Additional Services

Interior & Exterior Painting
Kitchen Cabinet Painting
Door Staining
Drywall Installation & Repair
Wall & Ceiling Texturing
Deck & Fence Staining
Stucco Repair
Epoxy Flooring (Garages)
Wood Restoration
Office & Commercial Painting

Company Info

Hours
Mon
08:00 am - 06:00 pm
Tue
08:00 am - 06:00 pm
Wed
08:00 am - 06:00 pm
Thu
08:00 am - 06:00 pm
Fri
08:00 am - 06:00 pm
Sat
08:00 am - 04:00 pm
Sun
Closed
Closed
Mon – Fri: 8am – 6pm Sat: 8am – 4pm
Website
Contact
Cartwright Painters LLC

Capabilities Table

Company Name
Cartwright Painters LLC
Phone Number
DCID Number
DCID4088312449
Managers
Brandon Cartwright, President
Years in Industry
30 (Manager)
# of Employees
15
License
1074990
Memberships
Painting Contractors Association (PCA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
2020
Customer Type
Residential, Commercial
Warranties & Guarantees
4-Year Warranty on Paint Jobs
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

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Brands

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capabilities award
capabilities award

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Cartwright Painters LLC Website and External Feeds

FAQs

By Cartwright Painters LLC

How long will it take to complete my job?

Are materials and labor included in the price?

Will I be able to leave my home while you’re working?

How many layers of paint do you apply?

Do I need to move my furniture before you paint inside my house?

Do you repair drywall?

Can you give me a list of references?

Cartwright Painters LLC Ratings and Survey Responses

diamondcertified logo
Cartwright Painters LLC
49 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE DECEMBER 2023
CERT 2751

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 49 Verified Customers

Linda P.

You get professional painters and they go above and beyond. They are always on time, clean and they listen to you if you have any changes. Aaron was the one that came out. All of them were great and on schedule.

I felt that I could trust them and their professional work.

Verified Customer of Cartwright Painters LLC, 1 of 49

10 Quality
Yes Loyalty
Linda P.

They were very professional and helpful. They kept to the schedule and it was a joy having them. They were neat, clean and they cleaned up after themselves.

They did a good job. My house is 1,600 feet with cathedral ceilings and they did a great job with that. They did some extra things and they painted different colors in different rooms.

Verified Customer of Cartwright Painters LLC, 2 of 49

10 Quality
Yes Loyalty
Laurie R.

I thought the pricing was reasonable and the workmanship was really good, a 10. I would give the communication a 9. They were upfront about their timeline.

I would say the workmanship

Verified Customer of Cartwright Painters LLC, 3 of 49

10 Quality
Yes Loyalty
Mindy M.

They were on time and they did a terrific job. They did what they said they would do at the price they said they would do it at.

I had to remotely take care of a problem at my mother's house and they were very respectful to my mother. They were caring.

Verified Customer of Cartwright Painters LLC, 4 of 49

10 Quality
Yes Loyalty
Liam G.

They were great to work with and I would hire them again. I would recommend them.

I talked to him and explained what the project would be. The guy who showed up was thorough with the job that he did.

Verified Customer of Cartwright Painters LLC, 5 of 49

10 Quality
Yes Loyalty
Hector E.

They are punctual, on time and the pricing is good, competitive pricing.

Communication

Verified Customer of Cartwright Painters LLC, 6 of 49

10 Quality
Yes Loyalty
Andrew C.

If you need a painter, give them a call. They are great to work with.

Edith, I believe that was her name, she was great to work with. Her customer service was bar none and she was just phenomenal. She made the whole process easy.

Verified Customer of Cartwright Painters LLC, 7 of 49

10 Quality
Yes Loyalty
Brian W.

Easy to work with and great information. They did everything right.

Their ability to do everything right the first time

Verified Customer of Cartwright Painters LLC, 8 of 49

10 Quality
Yes Loyalty
Wade N.

They take pride in their work and they are professional.

Their level of communication and the detail they took

Verified Customer of Cartwright Painters LLC, 9 of 49

10 Quality
Yes Loyalty
Andrea M.

They were honest and patient when we got other quotes.

Their integrity

Verified Customer of Cartwright Painters LLC, 10 of 49

10 Quality
Yes Loyalty
Jason V.

Very professional, quick, efficient and quality work

They kept up the lines of communication, so we always knew what was going on, and when I wanted something to be touched up, they were responsive and they got it done right away.

Verified Customer of Cartwright Painters LLC, 11 of 49

10 Quality
Yes Loyalty
Dorothy M.

They were very nice, very considerate and helpful.

They got me the quote quickly.

Verified Customer of Cartwright Painters LLC, 12 of 49

10 Quality
Yes Loyalty
Mike C.

Very focused on high quality and very diligent

Their communication and quality of their work

Verified Customer of Cartwright Painters LLC, 13 of 49

10 Quality
Yes Loyalty
Cathy S.

They are a top rated company and to use them.

They did what they said they were going to do.

Verified Customer of Cartwright Painters LLC, 14 of 49

10 Quality
Yes Loyalty
Ray C.

They are very efficient and professional.

They worked with me from the start to the end.

Verified Customer of Cartwright Painters LLC, 15 of 49

10 Quality
Yes Loyalty
Richard O.

They are dependable and do a great job

The quality of work

Verified Customer of Cartwright Painters LLC, 16 of 49

10 Quality
Yes Loyalty
Andrea A.

They were on time and did a great job.

They quality of the work

Verified Customer of Cartwright Painters LLC, 17 of 49

10 Quality
Yes Loyalty
Enrique Q.

They were very receptive to my needs.

Quality of service and flexibility

Verified Customer of Cartwright Painters LLC, 18 of 49

10 Quality
Yes Loyalty
Ernie B.

They're reliable and always on time.

They did a good job and were on time.

Verified Customer of Cartwright Painters LLC, 19 of 49

10 Quality
Yes Loyalty
Aleksandra C.

It was very fast and professional.

They were very careful in wrapping things, so the paint would not drip on them.

Verified Customer of Cartwright Painters LLC, 20 of 49

10 Quality
Yes Loyalty
Steve C.

Excellent and quality work

The paint job was fantastic and everything was well explained in advance. They described what they were going to do and they did it. We were very satisfied with them.

Verified Customer of Cartwright Painters LLC, 21 of 49

10 Quality
Yes Loyalty
Mari B.

They get the job done.

The foreman was responsive and communicative.

Verified Customer of Cartwright Painters LLC, 22 of 49

10 Quality
Yes Loyalty
John N.

They do a good job.

They are pretty detailed.

Verified Customer of Cartwright Painters LLC, 23 of 49

10 Quality
Yes Loyalty
S.T.

They are great.

Communication and courteousness

Verified Customer of Cartwright Painters LLC, 24 of 49

10 Quality
Yes Loyalty
Maria H.

They did a great job, but they were a little bit pricey, and when they were going over the job, they recommended a different type of paint than what I had purchased. They went ahead and used it, but it did get scratched on and we have already talked about them coming back to patch it up. They are willing to do that, but I have decided not to do that. It is not a negative on them, I will just put some wood down instead.

They are very, very good on how they handle the payments, the arrangements and the scheduling.

Verified Customer of Cartwright Painters LLC, 25 of 49

9 Quality
Yes Loyalty
Chris R.

I used to be a painter, so I know how hard it is to keep things straight. My only complaint is that they did a good job matching, but they could have communicated about how the paint would turn out.

It was just very easy. They did everything for me.

Verified Customer of Cartwright Painters LLC, 26 of 49

9 Quality
Yes Loyalty
Gloria H.

Very courteous, easy to work with and able to fix issues when they arise, they also clean up after the job.

They were able to satisfy all of my requests.

Verified Customer of Cartwright Painters LLC, 27 of 49

9 Quality
Yes Loyalty
Wayne K.

They gave me a good estimate, which was lower than the others I received, and they work fast.

They were clean and punctual.

Verified Customer of Cartwright Painters LLC, 28 of 49

9 Quality
Yes Loyalty
Bob Z.

They seemed to know what they were doing when they made the quote and got the job done.

They did good work.

Verified Customer of Cartwright Painters LLC, 29 of 49

9 Quality
Yes Loyalty
Craig S.

They were great. The crew was polite, fast and the quality of work was high.

They were easy to work with, and if I had any questions or concerns, the crew leader was able to answer them. Brandon himself was great and he explained ahead of time how things would work, so he set expectations and he met them.

Verified Customer of Cartwright Painters LLC, 30 of 49

9 Quality
Yes Loyalty
Glenn L.

Punctual, easy to communicate with and always gave me very quick responses

The prompt response

Verified Customer of Cartwright Painters LLC, 31 of 49

9 Quality
Yes Loyalty
Patricia H.

They were very punctual and completed the job faster than the deadline.

They delivered what they said they were going to deliver.

Verified Customer of Cartwright Painters LLC, 32 of 49

9 Quality
Yes Loyalty
David W.

They followed through on what they said they would.

The price and their quality

Verified Customer of Cartwright Painters LLC, 33 of 49

9 Quality
Yes Loyalty
Mary R.

I would highly recommend them.

I felt like they did a good prep job and they were very conscientious. My house looked great afterwards.

Verified Customer of Cartwright Painters LLC, 34 of 49

9 Quality
Yes Loyalty
Stephen W.

They did a good job.

The painting was well done and it was quality.

Verified Customer of Cartwright Painters LLC, 35 of 49

9 Quality
Yes Loyalty
Mike M.

They were okay.

They were available.

Verified Customer of Cartwright Painters LLC, 36 of 49

9 Quality
Yes Loyalty
Avin P.

Their honesty

The pricing

Verified Customer of Cartwright Painters LLC, 37 of 49

9 Quality
Yes Loyalty
Megan L.

They did a great job with painting our house, but they could have been more transparent about billing.

The staff on site were excellent.

Verified Customer of Cartwright Painters LLC, 38 of 49

8 Quality
Yes Loyalty
Kevin M.

They were neat and they got the job done on time.

Easy to communicate with

Verified Customer of Cartwright Painters LLC, 39 of 49

8 Quality
Yes Loyalty
Sophia K.

It was okay.

They did exactly what I expected them to do and that was good.

Verified Customer of Cartwright Painters LLC, 40 of 49

8 Quality
Yes Loyalty
Steve N.

It was okay.

The price

Verified Customer of Cartwright Painters LLC, 41 of 49

8 Quality
Yes Loyalty
Ted U.

The painting was good, but the workers were not properly trained.

Good communication

Verified Customer of Cartwright Painters LLC, 42 of 49

7 Quality
Yes Loyalty
Jackson H.

The workers were all very nice and they did okay.

They were just normal, nothing wow. We did the work 3 months ago and there was a leakage, so I reached out to them and they responded very quickly. They came out to look again, although, it did not get fixed. I had to ask for roofers and they told me that the skylight was installed incorrectly and that is why I have a leak. The carpenter from Cartwright installed the skylight, so I reached out to them again and they did some more caulking, but it still leaked, so it did not work. I had to seek different opinions and the roofer confirmed that it was not installed correctly.

Verified Customer of Cartwright Painters LLC, 43 of 49

7 Quality
Yes Loyalty
Kevin B.

Consider them, but shop around also.

They did a good job painting.

Verified Customer of Cartwright Painters LLC, 44 of 49

7 Quality
No Loyalty
Greg R.

They were approachable.

They show up on time.

Verified Customer of Cartwright Painters LLC, 45 of 49

7 Quality
Yes Loyalty
Penelope

They were not worth the money. They were not detail oriented.

They put enough layers of paint on the walls and it was consistent, not blotchy. It looks good, just the prep work and finish work were not good. They left paint drips on the floor and they leaned ladders against the furniture. It was just not good.

Verified Customer of Cartwright Painters LLC, 46 of 49

6 Quality
No Loyalty
Molly R.

The quality is kind of average and not what they advised.

The communication was good.

Verified Customer of Cartwright Painters LLC, 47 of 49

6 Quality
No Loyalty
Emily H.

I wouldn't recommend them to other customers.

They came to my apartment to give an estimate.

Verified Customer of Cartwright Painters LLC, 48 of 49

3 Quality
No Loyalty
Avery D.

The person that worked in sales tried to take advantage of me, because I am a woman and he overcharged for things.

The foreman on the job

Verified Customer of Cartwright Painters LLC, 49 of 49

1 Quality
No Loyalty
READ ALL 49 SURVEY RESPONSES