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Carol Flynn, Inc.

Heating & Air Conditioning & Air Duct Cleaning
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Diamond Certified Company Report
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Carol Flynn, Inc.
545 SURVEYS
  • star image
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  • Rating
20 CONSECUTIVE YEARS
SINCE OCTOBER 2005
CERT 754

Diamond Certified Ratings Dashboard

545

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 545 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
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Carol Flynn, Inc.
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Diamond Certified Researched Articles on Carol Flynn, Inc.

researched article

Carol Flynn, Inc. sends a fully stocked service truck to every jobsite.

Carol Flynn, Inc. installs Carrier furnaces and air conditioners as a Carrier Factory Authorized Dealer. The company maintains, repairs, and cleans all makes and models of furnaces, air conditioners, air ducts, and general heating and cooling equipment for residential and commercial clients throughout the Bay Area. According to President Juan Sandoval, Carol Flynn’s high-quality heating and cooling products, coupled with superior service and low pricing, have made it one of the area’s leading HVAC businesses.

Mr. Sandoval says Carol Flynn, Inc. has installed and repaired tens of thousands of furnaces, air conditioners, and HVAC equipment since opening for business 71 years ago. All its work is performed by North American Technician Excellence (NATE) certified technicians who undergo continuous training to stay current on the industry’s technological advancements.

Carol Flynn, Inc. provides potential customers with a “Before You Buy” Information Guide, which contains heating and cooling facts and options designed to improve air comfort and save money. The company also offers free HVAC consultations, estimates, safety and energy efficiency inspections, and professional advice and recommendations.

“Our ultimate goal is to earn and maintain the lifetime association, satisfaction, and appreciation of every customer we serve. Through our knowledge, expertise and experience, we want our customers to enjoy better health and comfort while saving money on their energy bills.”

If you’re a homeowner, don’t underestimate the importance of clean, properly functioning air ducts. Furnace ductwork is a crucial yet often overlooked component of a home’s operation. When ducts are clean and in good working order, they promote efficient HVAC system operation, uniform distribution of warm or cool air throughout the home and optimal indoor air quality. In contrast, ducts that are dirty and leaky can have a diminishing effect on comfort, energy efficiency and air quality. To avoid these and other duct-related issues, it’s important to maintain your home’s ductwork with regular professional inspections and services.

Duct cleaning

Having your air ducts cleaned on a regular basis is a crucial aspect of home maintenance. Over time, dirt, pollen, mold, animal dander and other pollutants begin to accumulate on the insides of ductwork walls, which means every time you run your furnace or air conditioner, these pollutants can become airborne and get distributed throughout your home. While this is detrimental in any case, it can be an even more serious issue for those who suffer from allergies or asthma.

According to Juan Sandoval, president of Carol Flynn, Inc. in San Mateo, you should have your ductwork professionally cleaned every two to three years. “When you’re choosing a company to clean your air ducts, it’s important to find one that has the right equipment and expertise,” he says. “The effectiveness of duct cleaning depends on who performs it and what type of equipment they use. A high-quality company will use sophisticated equipment like HEPA vacuums to thoroughly remove dirt and pollutants, but a less experienced company might not provide that level of service, which can result in a very ineffective job.”

Duct inspection and repair

Over time, furnace ductwork can start to deteriorate, whether due to age or more active sources such as rodents. Since leaky ductwork can be a drain on energy efficiency, it’s important to have yours inspected periodically and, if needed, repaired or replaced.

The first step is a thorough inspection. Using negative pressure suction, an HVAC technician will be able to test for any gaps or apertures in the ductwork. If any are detected, the technician will suggest the best solution to remedy the problem. While in some cases this may entail simple repairs, in instances where the condition of ductwork is particularly poor, replacement may be necessary.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Carol Flynn, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: provide every client with a certifiable level of expert service. "We're certified by the National Air Duct Cleaning Association, which is a leading authority in our industry, and all our technicians are NATE Certified, which means they've gone through rigorous training in order to meet high standards of excellence," explains President Juan Sandoval. "By combining this level of professionalism with superior service and low pricing, we're able to ensure our customers have the best possible experiences."

Carol Flynn has been installing, maintaining, repairing, and cleaning all types of HVAC equipment for residential and commercial clients throughout the Bay Area since 1954. The company also offers free HVAC consultations, estimates, and safety and energy efficiency inspections, and it provides every potential customer with a "Before You Buy" information guide that contains heating and cooling options designed to improve indoor air comfort and save money.

Unlike less experienced HVAC companies that take a "one size fits all" approach to every type of heating, ventilating and air conditioning job in an effort to maximize their workload volume, Carol Flynn takes a detail-oriented approach that allows it to address each specific element of its clients' projects. "Our attention to detail definitely sets us apart from other companies," says Mr. Sandoval. "For example, instead of just cleaning a furnace's ducts, we clean the entire furnace, which requires the disassembly and reassembly of numerous parts. Our technicians are certified to perform this type of work, so we're able to offer an additional measure of thoroughness."

Another distinguishing attribute of Carol Flynn is its state-of-the-art inspection and repair methodology, which includes using Carrier's patented Aeroseal system to inspect, analyze and fix leaky air ducts. "This cutting-edge system enables us to perform accurate diagnostic inspection tests, generate reports and seal leaks internally without having to open walls, ceilings or floors," explains Mr. Sandoval. "It's just another way we strive to offer the highest quality services to our customers."

Diamond Certified Researched Capabilities on Carol Flynn, Inc.

Service Area

The Bay Area
Serving the Bay Area

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair
Air Duct Cleaning
  • Air Duct Cleaning
  • Dryer Duct Cleaning
  • Ductwork
  • Hvac Cleaning
  • Insulated Ducts
  • Mini Split With Ducts
  • Vent Cleaning

Additional Services

Service
Repair
Installation
Furnace Installations
Air Conditioning
Sheet Metal Work

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 8am – 5pm
Sat: By Appointment
Website
Contact
Carol Flynn, Inc.

Capabilities Table

Company Name
Carol Flynn, Inc.
DCID Number
DCID6506971535
Managers
Juan Sandoval, President
Years in Industry
36 (Manager)
# of Employees
15
License
188751
Memberships
Building Trades Association, Electric & Gas Industries Association (EGIA), National Air Duct Cleaners Association (NADCA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1954
Customer Type
Commercial, Residential

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

Carol Flynn, Inc. Established in 1954
Established in 1954
Carol Flynn, Inc. Residential & Commercial
Residential & Commercial
Carol Flynn, Inc. Free Estimates
Free Estimates
Carol Flynn, Inc. Coupon on Website
Coupon on Website
Carol Flynn, Inc. Appointments Available
Appointments Available
Carol Flynn, Inc. Same-Day Response
Same-Day Response
Carol Flynn, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From Carol Flynn, Inc.

1 of 8Picture of Carol Flynn, Inc. sends a fully stocked service truck to every jobsite. - Carol Flynn, Inc.
Carol Flynn, Inc. sends a fully stocked service truck to every jobsite.
Picture of Carol Flynn, Inc. sends a fully stocked service truck to every jobsite. - Carol Flynn, Inc.
Picture of Customers can call Carol Flynn's toll-free number to set their appointments. - Carol Flynn, Inc.
Picture of Carol Flynn, Inc. schedules each inspection at the customer's convenience. - Carol Flynn, Inc.
Picture of Carol Flynn's office staff takes pride in helping customers. - Carol Flynn, Inc.
Picture of Carol Flynn, Inc. can help customers reduce their heating and air conditioning bills. - Carol Flynn, Inc.
Picture of Owner Juan Sandoval takes pride in providing high-quality work and customer satisfaction. - Carol Flynn, Inc.

Diamond Certified Expert Contributor Advice & Tips

Juan Sandoval is a veteran of the HVAC industry and president of Carol Flynn, Inc., a Diamond Certified company since 2005. He can be reached at (650) 530-0965 or by email.

Juan Sandoval is a veteran of the HVAC industry and president of Carol Flynn, Inc., a Diamond Certified company since 2005. He can be reached at (650) 530-0965 or by email.

Juan Sandoval: True Potential

By James Florence, Diamond Certified Program Reporter

SAN MATEO — While he’s found success as the owner of a Bay Area HVAC company, Juan Sandoval may never have reached his true potential if it wasn’t for an insistent employer who pushed him beyond his comfort zone. “I started in this industry back in 1987,” he says. “I had applied for a job as an air duct cleaning technician with a local service company, but the owner wanted to put me in sales. I didn’t feel that I was salesman material, but h...

Read Full Article - Juan Sandoval: True Potential

Carol Flynn, Inc. Website and External Feeds

FAQs

By Carol Flynn, Inc.

Do you provide free estimates?

How reliable is the HVAC equipment you offer?

Will you keep my house clean during the job?

Will you complete the work in a timely manner?

What’s your approach to quality control?

Carol Flynn, Inc. Ratings and Survey Responses

diamondcertified logo
Carol Flynn, Inc.
545 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
20 CONSECUTIVE YEARS
SINCE OCTOBER 2005
CERT 754

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 545 Verified Customers

Glenda .

They know what they're doing, they're very nice, and you feel like you're getting good service from them.

I like that you can call them in an urgent situation, even on a major holiday, and they come out right away to fix the problem.

Verified Customer of Carol Flynn, Inc., 1 of 545

10 Quality
Yes Loyalty
Barbara L.

They are very courteous on the telephone, they were reasonably priced, and they were reliable.

I liked that they did what I asked and what I expected of them and that there were no additional charges.

Verified Customer of Carol Flynn, Inc., 2 of 545

10 Quality
Yes Loyalty
Allen L.

I would say that they do a very good job and they are thorough in their work.

I like that they do a good job, they are thorough, and they stick to their written estimate. We have been using them for many years.

Verified Customer of Carol Flynn, Inc., 3 of 545

10 Quality
Yes Loyalty
David Y.

They get the job done.

They were on time, and they fixed the problem. They were fast, in and out quickly, and they did it right.

Verified Customer of Carol Flynn, Inc., 4 of 545

10 Quality
Yes Loyalty
Joan A.

We have been doing business with Carol Flynn for quite awhile. We feel very comfortable with this company, as it is an excellent company with a wonderful reputation for being highly professional and honest. They've never let us down or disappointed us during all of these years. We've been completely satisfied with everyone they've sent out to do the work. We really rely on them.

I like that they arrive on time, as scheduled, and that they call about a half hour before arrival to let us know they are on their way, which is nice.

Verified Customer of Carol Flynn, Inc., 5 of 545

10 Quality
Yes Loyalty
Joanne G.

We bought an older home and wanted to start off fresh, so we hired Carol Flynn to clean all of the air ducts. They removed a lot of dust and dirt, changed the filters, and did a very good job. They were very thorough in the quality of their work, so we have continued to use them annually. They call and remind us when we need to schedule furnace maintenance too.

I like that their work is very thorough. I also like their timely reminders for furnace servicing too. They are probably the best company in the Bay Area. I like their professionalism too.

Verified Customer of Carol Flynn, Inc., 6 of 545

10 Quality
Yes Loyalty
Jacqueline M.

I have recommended them. They are very timely, they set appointments and were there when they said they would be. The two gentlemen worked very efficiently and were neat and tidy even with it being as disruptive as possible right at the beginning of Covid, These are unusual times but I felt very safe and very satisfied with the work that they did.

The overall experience was great and we were very pleased, from the estimator to the installation, and noticed a marketable decrease in our heating bill.

Verified Customer of Carol Flynn, Inc., 7 of 545

10 Quality
Yes Loyalty
Paul L.

I think their response, and the team including the estimator they sent out were very professional. The estimator was on time. In fact, the last two meetings he was waiting there for me. I thought that was pretty good. I thought the estimate turnaround was quick. It was in my inbox before I got back to my computer.

I got them off the internet, so I wasn't sure how they were going to be, but I thought they were professional.

Verified Customer of Carol Flynn, Inc., 8 of 545

10 Quality
Yes Loyalty
Nathan M.

They have always been very good and very reliable. They send us reminders or call us. We have them come out to check and maintain our furnace. They have always been good that way, taking care of things that need to be done. They are neatly dressed, clean, they arrive on time, and they do the job well.

I like their reminders, because it is easy for us to forget. It is very nice that they set up a visit and take care of things.

Verified Customer of Carol Flynn, Inc., 9 of 545

10 Quality
Yes Loyalty
Ron D.

They were very professional, had an exceptional amount of knowledge within the scope of work we needed done, and provided us detailed information on the work that was being done. We are extremely satisfied with them. We use their service with ongoing maintenance as well, which has been just great.

I think it would be the fact that they are very concerned about the quality of work that they do, they took their time to ensure things were done exactly up to code. They provided us with information on the inspection and gave us the option for ongoing maintenance.

Verified Customer of Carol Flynn, Inc., 10 of 545

10 Quality
Yes Loyalty
Joan R.

I've been doing business with Carol Flynn for years. They installed my furnace, and they take care of it. They clean my air ducts every year. I am very satisfied with the quality of the work that they do for me. I've never had any problems. They always do a very good job.

I like that they are reliable, have always been available, and they are professional and honest. I depend on them to take care of my furnace and air ducts.

Verified Customer of Carol Flynn, Inc., 11 of 545

10 Quality
Yes Loyalty
John O.

I have used them twice now. They are very reputable and dependable. They are very competent and qualified to do work on air conditioning systems. It is easy to schedule. When our air conditioning went out, they were very responsive and thorough.

I liked that when our air conditioning went out, they were able to come out right away and get it going again so quickly. I liked that in an emergency they can be depended upon and will restore what is needed.

Verified Customer of Carol Flynn, Inc., 12 of 545

10 Quality
Yes Loyalty
Diana S.

They're competent, they show up for their appointment, they address all of your needs, and their prices are fair. They have always been reputable, they tell you what can and can't be done, and they've always fixed everything for me.

The instant contact, you're able to call them and somebody will call you back within about 30 minutes or less. They set appointments very quickly, they manage their team beautifully, and they send people who can communicate with you. I am a loyal customer and I recommend them to everyone.

Verified Customer of Carol Flynn, Inc., 13 of 545

10 Quality
Yes Loyalty
Kay A.

They were very good and very prompt. I was very impressed the owner and when the technician came out, he did a beautiful job. He said that he smelled gas in my basement and he was able to fix it. I was very pleased with that.

Everything, I liked how helpful and professional they were.

Verified Customer of Carol Flynn, Inc., 14 of 545

10 Quality
Yes Loyalty
Lloyd E.

We own two homes and use Carol Flynn for both of them regularly. My son-in-law recently got forced air heating from Carol Flynn also. We are very happy with everything Carol Flynn does to maintain our homes' heating systems.

I like that they are always very nice, on the ball, and they do good, thorough work.

Verified Customer of Carol Flynn, Inc., 15 of 545

10 Quality
Yes Loyalty
Donald D.

We got our furnace from them years ago. They are a very good company to deal with, and their employees are clean and neat. That is very important, so that they don't track dirt throughout your home to get to the furnace.

I like how they call and remind you to set up the furnaces annual review to make sure it is set for cold weather.

Verified Customer of Carol Flynn, Inc., 16 of 545

10 Quality
Yes Loyalty
Margaret C.

We have used them for years and have always been very satisfied with the quality of their work. They are very professional, they have old school work ethics, and they are a wonderful company that we like supporting.

I like that they have always done a very good job the first time. They don't have to come back to redo or do more work, because they get everything right the first time. I have no complaints.

Verified Customer of Carol Flynn, Inc., 17 of 545

10 Quality
Yes Loyalty
Barbara K.

They do really good work. They have been in business for as long as we have owned our home. I have recommended them to multiple neighbors and friends. They are really knowledgeable and come highly recommended by me.

They are all around 10's across the board. If there is anything wrong with the work that is done, they take ownership and fix it, really good people who work and run the business.

Verified Customer of Carol Flynn, Inc., 18 of 545

10 Quality
Yes Loyalty
Ron B.

When we first got our heating and air conditioning system we got several quotes, and theirs was by far the most professional and the lowest cost. The equipment has been just fine and we've had it for several years.

It's excellent quality, the service is excellent, and his prices are reasonable.

Verified Customer of Carol Flynn, Inc., 19 of 545

10 Quality
Yes Loyalty
Verna W.

I was very satisfied, and I'd recommend them. I've had the furnace in for about 7 years with no problems. They are very good about servicing and everything. I don't have any complaints to register against them.

I like the fact that they follow though and that every year they remind me that it's time for servicing. It's been very satisfactory.

Verified Customer of Carol Flynn, Inc., 20 of 545

10 Quality
Yes Loyalty
Meredith B.

They're incredibly responsive and they stand by their work. I've had them do work in the past where they were trying to isolate the problem. Within thirty days the problem came back, and they fixed it for free.

They're really responsive, very informative, and they keep me up to speed with what's going on. I have an old unit and they've been really responsive when there have been problems with it. They inform me with what they're fixing and how they're fixing it. They've been great. I've been using them for several years.

Verified Customer of Carol Flynn, Inc., 21 of 545

10 Quality
Yes Loyalty
Jeannie G.

They were good. We didn't have any problems with their service. The guy who came out was really respectful while in our home and even asked if he was allowed to go into certain areas, just really respectful.

They got everything done quickly and efficiently, on top of being very professional and respectful.

Verified Customer of Carol Flynn, Inc., 22 of 545

10 Quality
Yes Loyalty
Dave W.

He was very honest, straightforward, professional, and courteous. He gave what I thought was an appropriate estimation, the quality of work is great, and he did some extra things that he did not charge for.

How competent he is, and the confidence that he gave us that he knows what he's doing and he does it well.

Verified Customer of Carol Flynn, Inc., 23 of 545

10 Quality
Yes Loyalty
Clara V.

I have been using them for years to check and maintain my heater. They are an excellent company, totally qualified, and they always do a good job. They explain everything well. I trust and rely on them.

I like when they call for the annual heating check-up. I like to know that my furnace is well maintained and running smoothly and safely.

Verified Customer of Carol Flynn, Inc., 24 of 545

10 Quality
Yes Loyalty
Louis W.

I know the owner personally, because when we started using them, he started as a technician. I like him. He is a very nice and personable person. You couldn't ask for anyone better than them.

So far, they have done a good job.

Verified Customer of Carol Flynn, Inc., 25 of 545

10 Quality
Yes Loyalty
Pat H.

They did a very nice and professional job of coming into the house, giving me air conditioning and setting it up so that I could use it both upstairs and downstairs, but not at the same time.

They were efficient, professional and I haven't had any problems with the air conditioning, so it is all good.

Verified Customer of Carol Flynn, Inc., 26 of 545

10 Quality
Yes Loyalty
Minnie J.

I can't remember how I learned about them, but it seems like I've always used them. They are a good company. I like everything about how they do the work. I have always been very satisfied.

I like how they've done a lot of work for me over the years. I would not use anyone else. I know I can rely on them.

Verified Customer of Carol Flynn, Inc., 27 of 545

10 Quality
Yes Loyalty
Lucas R.

If they are debating on where to go, I would recommend Carol Flynn. We've called them several times to come out to see what was going on, and sometimes, they'll do it at no charge.

Their rates are certainly reasonable.

Verified Customer of Carol Flynn, Inc., 28 of 545

10 Quality
Yes Loyalty
Harold T.

They are very nice people who are dedicated to doing excellent service. They really respond quickly when you need help, and they do a good job. They always treat us very well.

I like that they know what they are doing. They are polite and helpful. They really take good care of our furnace so that it runs efficiently.

Verified Customer of Carol Flynn, Inc., 29 of 545

10 Quality
Yes Loyalty
Virginia G.

They were very courteous and they performed the job on time and on budget. I was very satisfied with the quality of their service and the people that they employ.

They gave us good advice. I got a great heater from them and I love it. I was very happy with them.

Verified Customer of Carol Flynn, Inc., 30 of 545

10 Quality
Yes Loyalty
Arline C.

I like everything about them. I wouldn't use any other company. They do everything right. They are professionals. They know how to do the work, and they do it.

Years ago, I worked for an insurance company. Carol Flynn is the same, excellent, upstanding company that they were years ago. Nothing has changed. They are totally trustworthy, experienced, and reliable. I know they know what they are doing, and I feel safe using them.

Verified Customer of Carol Flynn, Inc., 31 of 545

10 Quality
Yes Loyalty
Ann D.

I thought they were professional, competent, and courteous. They did what I wanted them to do and they also did some things that I hadn't thought about.

They knew what they were doing, they were on the ball, and prompt. I was very satisfied and very impressed.

Verified Customer of Carol Flynn, Inc., 32 of 545

10 Quality
Yes Loyalty
Daniel K.

They are an old established company and are very good. My parents, myself, and others in the area have used them in the past. They are very reputable.

The deal was great.

Verified Customer of Carol Flynn, Inc., 33 of 545

10 Quality
Yes Loyalty
Shamica R.

We called them, and they came out quickly. They were able to help us get our heating back, as something needed to be done with the furnace.

They were just really professional.

Verified Customer of Carol Flynn, Inc., 34 of 545

10 Quality
Yes Loyalty
Ed J.

I thought the guys were knowledgeable. They were able to make some suggestions for future preventive items, and they didn't overcharge.

They are reliable.

Verified Customer of Carol Flynn, Inc., 35 of 545

10 Quality
Yes Loyalty
Richard G.

I'm probably one of their oldest customers, as I've been using them for close to 60 years. They are the only ones I'd do business with.

I like their speed. When they say they will be here, they are here, and they do all the work that needs to be done. They do it quickly and correctly. I have been totally satisfied with how they do their work.

Verified Customer of Carol Flynn, Inc., 36 of 545

10 Quality
Yes Loyalty
Ralph F.

They run a good operation, and they are very professional. The guy who came out was very friendly and knew what needed to be repaired.

They were on top of the work right away.

Verified Customer of Carol Flynn, Inc., 37 of 545

10 Quality
Yes Loyalty
Mickie A.

They showed up when they said they would and they did the work they were supposed to do. They were friendly, really nice and helpful.

Reliability

Verified Customer of Carol Flynn, Inc., 38 of 545

10 Quality
Yes Loyalty
Kathy W.

I would say that they're reputable and that we have been using them for many years. We have always been satisfied with their service.

We like how prompt they are, that the workmen are courteous and do a good job, and that their prices are always reasonable.

Verified Customer of Carol Flynn, Inc., 39 of 545

10 Quality
Yes Loyalty
Andrew M.

They offer a really good, friendly, and reliable service. There were no problems, because they are so experienced and professional.

I wanted an old gas heater removed from my home's wall, and I knew I wanted to use a company that really knew what they were doing. Because they have been in the area for so many years, I felt confident they would know what to do and that they would really do a good job, which they did. I was very satisfied.

Verified Customer of Carol Flynn, Inc., 40 of 545

10 Quality
Yes Loyalty
Addison N.

I have been using them for over 20 years. Their service is very good. They are punctual, professional, informative, and personable.

I like that they are always able answer my questions and explain things very well.

Verified Customer of Carol Flynn, Inc., 41 of 545

10 Quality
Yes Loyalty
Kathy C.

They are very, very competitive with pricing. They show up on time and they do good work. I don't have to call them to come back.

Price and quality, just because they have a lower price, doesn't mean it's inferior quality.

Verified Customer of Carol Flynn, Inc., 42 of 545

10 Quality
Yes Loyalty
Jane A.

I figured I would give them a try and I am glad that I did. They were extremely professional, knowledgeable, and very affordable.

The price was right, and they explained a lot of what would be done within the cost.

Verified Customer of Carol Flynn, Inc., 43 of 545

10 Quality
Yes Loyalty
Marie B.

I liked the man who came out. He was very knowledgeable and explained in detail what would be done and why it cost what it did.

They were thorough and informative.

Verified Customer of Carol Flynn, Inc., 44 of 545

10 Quality
Yes Loyalty
Jerry L.

They are fast and efficient with their service, and actually, they were very clean and neat when they were doing their work.

The transaction was very simple, straightforward, and everything turned out okay.

Verified Customer of Carol Flynn, Inc., 45 of 545

10 Quality
Yes Loyalty
Sam K.

I've recommended them to my friends. I think that's the highest mark of quality. They did a good job for my friend as well.

Their communication and preparedness

Verified Customer of Carol Flynn, Inc., 46 of 545

10 Quality
Yes Loyalty
Shelly H.

I would recommend them. It was a positive experience. They seemed to know what they were doing and I got my money's worth.

I was impressed with the quick turnaround time. They either came out the same day or the next day. I thought they did a great job.

Verified Customer of Carol Flynn, Inc., 47 of 545

10 Quality
Yes Loyalty
Carol B.

I have used them for years and years when they were plumbing, heating and air conditioning, so close to 15 years.

They are always very professional, on time and they do a good job. I trust them.

Verified Customer of Carol Flynn, Inc., 48 of 545

10 Quality
Yes Loyalty
Stephen V.

I would tell them that they are very reliable, very efficient, very kind, and pleasant people to work with.

How prompt they were in responding to my needs

Verified Customer of Carol Flynn, Inc., 49 of 545

10 Quality
Yes Loyalty
Dennis E.

My family was the second family to settle in San Bruno. My mother, father and I have always used them.

They are very attentive.

Verified Customer of Carol Flynn, Inc., 50 of 545

10 Quality
Yes Loyalty