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California Aqua Pros Inc.

Swimming Pool Contractor, Water Features & Landscape - Designers & Consultants
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Alameda  Contra Costa  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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California Aqua Pros Inc.
29 SURVEYS
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  • Rating
2 CONSECUTIVE YEARS
SINCE SEPTEMBER 2023
CERT 2731

Diamond Certified Ratings Dashboard

29

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 29 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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Diamond Certified Company Report SUMMARY UPDATE February 2025

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California Aqua Pros Inc.

Rated Highest in Quality and Helpful Expertise for 2 Consecutive Years.

Quick Summary

  • Diamond Certified since 2023
  • Provides swimming pool and pond services for residential clients in Contra Costa, Alameda, Santa Clara, and San Mateo Counties
  • Installs water features like waterfalls and fountainscapes
  • Certified Aquascape Contractor

Top News Updated

AWARDS & MILESTONES

California Aqua Pros won a 2024 Businessperson of the Year award from Aquascape. The award was given to one certified contractor from each national region (six total) that produced quality work, satisfied its customers, and continued to grow and take on new challenges.

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TRENDING PROJECTS

California Aqua Pros recently completed a pond/pondless waterfall combination that took up a customer’s entire backyard. The homeowner is passionate about Bonsai trees, so the company worked with a Bonsai master throughout the project to protect the natural fragility of the trees.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They were very knowledgeable and respectful about my property, and they did the job within the time frame that they provided. If they wanted to change something, they asked for my opinion so I felt very involved.”

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From a recent Diamond Certified Survey Response: “They did exactly what they said they were going to do and did it on time. They communicated well and everyone we worked with was very nice and professional.”

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Special Events & Promotions

California Aqua Pros is offering a free month of maintenance (four visits, once a week) to clients who refer the company to a friend for new construction or a remodel of an existing feature.

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California Aqua Pros Inc.
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Diamond Certified Researched Articles on California Aqua Pros Inc.

researched article

California Aqua Pros installed this water feature in a client's backyard.

California Aqua Pros Inc. provides a wide range of swimming pool and pond services for residential clients in Contra Costa, Alameda, Santa Clara, and San Mateo Counties. In addition to handling everything from regular pond maintenance and cleanouts to pool construction and remodeling, the family-owned and operated company has the in-house capabilities to install water features like waterfalls and fountainscapes.

Operations Manager Jared Purkey says much of California Aqua Pros’ success can be attributed to its customer-oriented business practices. “Whenever we meet a new client, the first question we ask is, ‘How can we solve your problem?’ We share our customers’ passion for creating beautiful outdoor spaces, so it gives us a lot of fulfillment when we can take care of their issues in a timely manner and provide them with high-quality results.”

California Aqua Pros prioritizes communication in every aspect of its operations, which Mr. Purkey says is crucial for establishing trust with clients. “It sounds simple, but we always follow up with our customers, promptly return their calls and periodically check in to make sure they’re happy with our work. Those things speak volumes about our dedication to customer service and remind our clients that we’re here to help.”

“Our company values are similar to our family values: When we say we’re going to do something, we do it the right way. Ultimately, the satisfaction of our clients is our top priority, so we focus on providing them with excellent value and bringing their dreams to life.”

Take simple steps to reduce the utility costs of maintaining your swimming pool.
Considering the amount of energy required to pump and filter thousands of gallons of water, it’s not surprising that a swimming pool can dramatically impact a home’s energy usage. In fact, research shows that the addition of a pool can increase a home’s electricity consumption by as much as 50 percent. Fortunately, a pool’s financial impact can be lessened by implementing a few energy-saving measures. Here are a few to consider:

Turn down the temperature. While the average pool’s temperature ranges between 78 and 82 degrees Fahrenheit, it’s important to keep in mind that for every increase in temperature there follows an exponential increase in energy costs. For this reason, consider treating your pool’s heater like your home’s thermostat—keep it at the lowest comfortable setting to minimize energy expenditures.

Use a pool cover. In addition to keeping your pool warmer, a cover can reduce evaporation by more than 90 percent. Also, using a pool cover will cause your filter pump to work less to keep debris out of the water.

Install a variable-speed pump. While a one-speed pump ramps up energy costs, a variable-speed pump optimizes energy efficiency by alternating between slow and fast modes, which reduces electricity consumption by as much as 75 percent. In addition, utility companies often offer rebates upon purchase of an efficient pool pump.

Reduce pool pump runtime. Recommendations vary on how long a pool pump needs to run each day, but many pool owners run their pumps for longer than necessary. To avoid this expensive excess, set your pump to run at the minimum required runtime and taper up or down depending on your needs. Also, instead of running your pool pump continuously for the full duration, consider setting it to run at two or three different intervals throughout the day. For example, you could run it for two hours in the morning, two hours in the mid-afternoon and two hours in the evening.

Few swimming pool contractors earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality and Helpful Expertise. Even fewer are also run by third- and fourth-generation pool experts, but that’s exactly the case for California Aqua Pros Inc. “My great-grandfather was the first in our family to start a pool service company, and he passed the trade to his son and then to my father, Greg,” explains Operations Manager Jared Purkey. “Our experience really sets us apart in this industry. From regular cleanings to million-dollar projects, we’ve seen it all and we know how to do things the right way.”

California Aqua Pros has been providing swimming pool and pond services for residential clients in Contra Costa, Alameda, Santa Clara, and San Mateo Counties since 1993. The family-owned and operated company handles everything from routine pond maintenance and cleanouts to full-scale pool construction and remodeling projects, and it’s also qualified to install water features like fountainscapes and waterfalls.

Unlike less experienced pool contractors that promise too much and then charge too little to actually deliver, California Aqua Pros prioritizes quality and service while offering a fair price for its work. “There are only three things that a company can compete on: price, customer service and quality,” offers Mr. Purkey. “You can’t be the best at all three, so you have to pull back on at least one. We do customer service and quality better than anyone, so because we commit so much to those two aspects, our prices need to be a little higher. We’re still usually within the top three bids, but we have to charge realistically to be able to offer such high-quality service.”

Ultimately, Mr. Purkey sees California Aqua Pros’ responsive, proactive business practices as its most important attributes. “We always keep our clients updated with the next step,” he says. “Even if they’re not calling, we reach out and keep them informed every step of the way. From the designs and permits to the material choices and final walkthroughs, we make sure they’re happy and comfortable throughout the entire process.”

Greg Purkey, Owner-California Aqua Pros Inc.Greg Purkey, Owner

Diamond Certified Researched Capabilities on California Aqua Pros Inc.

Service Area

Contra Costa County
Alameda County
Santa Clara County
San Mateo County
Serving Contra Costa, Alameda, Santa Clara and San Mateo Counties, Including Livermore, Danville, Blackhawk, Dublin, Pleasanton, Clayton, Walnut Creek, Pleasant Hill, Piedmont and Oakland

Main Services

Swimming Pool Contractor
  • Above Ground Pool Installation
  • Inground Fiberglass Pools
  • Pool Construction
  • Pool Installation
  • Pool Landscaping
  • Pool Leak Detection
  • Pool Liner Replacement
  • Pool Plastering
  • Pool Remodeling
  • Pool Repair
  • Pool Resurfacing
  • Pool Water Delivery
Water Features
  • Aeration For Ponds
  • Bird Bath Fountains
  • Frog Ponds
  • Outdoor Fountains
  • Pond Cleaning
  • Pond Pumps
  • Pond Skimmers
  • Pondless Waterfalls
  • Solar Water Features
  • Water Fountains
  • Water Gardens
  • Water Walls
Landscape - Designers & Consultants
  • Backyard Design
  • Commercial Landscaping
  • Drought Resistant Landscaping
  • Garden Design
  • Landscape Architecture
  • Landscape Design
  • Low Maintenance Landscaping
  • Natural Landscaping
  • Patio Paver Designs
  • Pool Landscaping
  • Xeriscaping

Additional Services

Swimming Pool Construction and Remodeling
Pond Construction, Maintenance, Repair and Cleanouts
Water Features (Pondless Waterfalls, Fountainscapes)

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
California Aqua Pros Inc.

Capabilities Table

Company Name
California Aqua Pros Inc.
Phone Number
DCID Number
DCID9252406262
Managers
Greg and Marlo Purkey, Owners
Years in Industry
60 (Combined)
# of Employees
10
License
692180
Memberships
Better Business Bureau
Insurance
Liability Insurance,
Workers' Compensation
Founded
1993
Customer Type
Residential
Warranties & Guarantees
1-Year Warranty on All Work, Manufacturers’ Warranties on Products
Payment Accepted
american express,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award

Key Factors

California Aqua Pros Inc. Established in 1993
Established in 1993
California Aqua Pros Inc. Residential & Commercial
Residential & Commercial
California Aqua Pros Inc. Appointments Available
Appointments Available
California Aqua Pros Inc. Live Phone Call Answers
Live Phone Call Answers
California Aqua Pros Inc. Hourly Pricing
Hourly Pricing
California Aqua Pros Inc. Financing Available
Financing Available
California Aqua Pros Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
California Aqua Pros Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From California Aqua Pros Inc.

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California Aqua Pros Inc.
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Diamond Certified Expert Contributor Advice & Tips

Jared Purkey is Operations Manager of California Aqua ProsInc., a Diamond Certified company. He can be reached at (925) 526-5976 or jared@calaquapros.com.

Jared Purkey is Operations Manager of California Aqua ProsInc., a Diamond Certified company. He can be reached at (925) 526-5976 or jared@calaquapros.com.

Jared Purkey: Diving In

By Matt Solis, Editor


Jared Purkey didn’t plan on following his father’s footsteps into the swimming pool industry, but when he was given a chance to take over the family business, he knew it was a special opportunity. “My dad owns California Aqua Pros—it was passed down from his father and grandfather, so it has been in our family for a long time,” he explains. “He always wanted to pass the company to one of his kids as well, but initially, that wasn’t one of my goals. I went to co...

Read Full Article - Jared Purkey: Diving In

California Aqua Pros Inc. Website and External Feeds

Company Suggested Links

FAQs

By California Aqua Pros Inc.

How quickly can you start and finish my project?

Do you install concrete pools?

Do you clean and service koi ponds?

Do you offer weekly pond maintenance?

Can you determine if my pond has a leak?

Can I install a pond or water feature and still be water-conscious?

What if I want a waterfall that doesn’t require maintenance?

Can I add automation to my water feature?

What’s a recreational pond?

California Aqua Pros Inc. Ratings and Survey Responses

diamondcertified logo
California Aqua Pros Inc.
29 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE SEPTEMBER 2023
CERT 2731

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 29 Verified Customers

Ellie B.

They usually do pond stuff, but they also provide other services. They should use their services if they don't already have somebody to do their landscapes.

They are very knowledgeable, very respectful about my property and they do their job within the timeframe they provide, but if they don't, they give me reasons for it. They also always keep me updated, and if there's something they want to change, they ask me about my opinion, so I feel very involved.

Verified Customer of California Aqua Pros Inc., 1 of 29

10 Quality
Yes Loyalty
Michael K.

They're professional, responsive, on time and they know their industry well. They provide quality products.

I liked how fast they worked, their communication and their honesty.

Verified Customer of California Aqua Pros Inc., 2 of 29

10 Quality
Yes Loyalty
Anders C.

They did exactly what they said they were going to do and they did it on time.

They communicated well and everyone we worked with was very nice and professional.

Verified Customer of California Aqua Pros Inc., 3 of 29

10 Quality
Yes Loyalty
Michael K.

It's a family run business, and every time I call, they are very helpful.

They're responsive.

Verified Customer of California Aqua Pros Inc., 4 of 29

10 Quality
Yes Loyalty
Al R.

All you have to do is supply them with a pond and they'll do the rest.

The best thing would be their work ethic. Everybody had a job, they got right into it and they did everything they were supposed to do.

Verified Customer of California Aqua Pros Inc., 5 of 29

10 Quality
Yes Loyalty
Olivia J.

They have a quick response time and the work was done quickly.

I like their quick response.

Verified Customer of California Aqua Pros Inc., 6 of 29

10 Quality
Yes Loyalty
Judy W.

They're very professional and reliable at what they do.

I like their knowledge of their job and experience.

Verified Customer of California Aqua Pros Inc., 7 of 29

10 Quality
Yes Loyalty
Jason T.

They're very professional and have great communication.

I liked their approach to the project. Greg took the time to explain to us the whole process.

Verified Customer of California Aqua Pros Inc., 8 of 29

10 Quality
Yes Loyalty
Nicole W.

They were very professional and did a great job.

They did a good job quickly and cleaned up after themselves.

Verified Customer of California Aqua Pros Inc., 9 of 29

10 Quality
Yes Loyalty
Sheri F.

They have excellent customer service.

I liked how quickly they got back to me and how quickly they resolved my issue.

Verified Customer of California Aqua Pros Inc., 10 of 29

10 Quality
Yes Loyalty
Steve B.

They're very professional.

They did what they said they were going to do in a timely fashion.

Verified Customer of California Aqua Pros Inc., 11 of 29

10 Quality
Yes Loyalty
Jaison J.

It's worth every penny.

They were very professional and clearly they were experts at what they do.

Verified Customer of California Aqua Pros Inc., 12 of 29

10 Quality
Yes Loyalty
Michael M.

I've recommended them.

We're very happy about their product and they're very professional about their work.

Verified Customer of California Aqua Pros Inc., 13 of 29

10 Quality
Yes Loyalty
Paul L.

They're professional.

They're responsive.

Verified Customer of California Aqua Pros Inc., 14 of 29

10 Quality
Yes Loyalty
Mark H.

They're top notch.

The person in the office dropped everything to come and help me.

Verified Customer of California Aqua Pros Inc., 15 of 29

10 Quality
Yes Loyalty
Norm D.

We have a good-looking pond. There's a bit of algae, but we take care of that. The construction and everything was hard, but they did a good job.

They showed up on time and cleaned up after themselves.

Verified Customer of California Aqua Pros Inc., 16 of 29

9 Quality
Yes Loyalty
Patrick L.

They do good work and they're good people. They stand behind what they do.

They're professionals and they got it done when they said they were going to do it.

Verified Customer of California Aqua Pros Inc., 17 of 29

9 Quality
Yes Loyalty
Rick W.

They did what they said they would do. They are prompt and honest.

I like the results and years of enjoyment.

Verified Customer of California Aqua Pros Inc., 18 of 29

9 Quality
Yes Loyalty
Mark L.

They were very fast, efficient and did a great job.

It didn't take long and the product is good.

Verified Customer of California Aqua Pros Inc., 19 of 29

9 Quality
Yes Loyalty
Aria P.

They're really professional and high quality.

I like Greg, the team's expertise and the way he envisioned it made.

Verified Customer of California Aqua Pros Inc., 20 of 29

9 Quality
Yes Loyalty
Tom T.

They listened to what we wanted and built it.

They were in and out of the job quickly and did a good job.

Verified Customer of California Aqua Pros Inc., 21 of 29

9 Quality
Yes Loyalty
Mike B.

They're professionals and they do a good job.

The finished product was beautiful.

Verified Customer of California Aqua Pros Inc., 22 of 29

9 Quality
Yes Loyalty
Julian R.

They're good. I'm pleased with them.

They do what I expect them to do. They do a good job.

Verified Customer of California Aqua Pros Inc., 23 of 29

9 Quality
Yes Loyalty
Andy L.

They did a good job.

The work is nice.

Verified Customer of California Aqua Pros Inc., 24 of 29

9 Quality
Yes Loyalty
David C.

They're a good company, just sometimes need a little patience with the suppliers. Some things took longer than expected.

They're personable.

Verified Customer of California Aqua Pros Inc., 25 of 29

8 Quality
Yes Loyalty
Mike J.

Be informed about what you're asking them to do. Don't ask them to do something that is improbable and be upset about it when they can't do it.

If they said they are going to do something, they will get it done.

Verified Customer of California Aqua Pros Inc., 26 of 29

7 Quality
Yes Loyalty
John M.

I don't have any comments.

I like the quality of their work.

Verified Customer of California Aqua Pros Inc., 27 of 29

7 Quality
Yes Loyalty
Sherrie N.

I don't want to answer that.

They were willing to help.

Verified Customer of California Aqua Pros Inc., 28 of 29

6 Quality
No Loyalty
Carter L.

I'd recommend them.

I liked the work that they did. The construction was good, but the maintenance is average.

Verified Customer of California Aqua Pros Inc., 29 of 29

5 Quality
Yes Loyalty
READ ALL 29 SURVEY RESPONSES