Black Diamond Paver Stones & Landscape, Inc. has been family-owned and operated since 2004, earning numerous prestigious industry certifications and awards. Black Diamond is 100% dedicated to customer satisfaction. “Whatever our customers need—from driveways, patios or walls and steps to pergolas, outdoor kitchens, waterless lawns or full landscaping—we can design and build a beautiful, custom Dreamscape at the best quality and value,” says President Roger Van Alst.
“Our ability to turn a client’s vision into a design and see the project through to completion, exceeding their expectations, has been a vital reason for our success,” states Mr. Van Alst. "We provide a Free Basic Digital Design and Estimate for each client so they can truly understand the quality and value they are receiving for their investment."
Black Diamond Paver Stones & Landscape is fully licensed and insured while also offering some of the longest warranties in the industry: a 27-year warranty on concrete paver installation and a lifetime manufacturer's warranty on pavers. In addition, the company offers free demolition and removal* of old, cracked driveways, patios and/or landscapes. Black Diamond also offers financing options with no payments and no interest for one full year (OAC).
*Cannot be combined with any other offers/discounts. Only applicable to the installed area min. 300 sq. ft. signed contract.
“Our ultimate goal is to provide an exceptional client experience with a commitment to professionalism, quality, value and customer service. We work with ‘Experts Only’ to ensure each client receives superior service and craftsmanship at the highest quality and value for their investment.”
If you’re planning to install concrete on your property, consider the benefits of interlocking concrete pavers. When it comes to paved walkways, pool yards and other exterior installations, most homeowners want something that’s more aesthetically compelling than traditional concrete. One common alternative is stamped concrete—a product that’s patterned to resemble a brick or stone surface. However, another option that’s often overlooked is concrete pavers, which serve a similar function while avoiding common problems.
While stamped concrete offers a visually appealing alternative to concrete, it’s susceptible to many of the problems associated with traditional concrete. “Just like regular concrete, stamped concrete is inflexible, which means it’ll form cracks,” explains Roger Van Alst, president of Black Diamond Paver Stones & Landscape, Inc. in San Jose. “Also, if a section of concrete ever needs to be disturbed to gain access to a water main or sprinkler line, it’ll be very difficult to repair and won’t ever look the same again.”
In contrast, the flexible nature of concrete pavers eliminates these kinds of issues. Because it’s assembled piecemeal rather than installed as a solid slab, a paver installation isn’t prone to cracking like traditional concrete. Also, if access to plumbing beneath the surface is required, a section of pavers can be easily removed and replaced without causing any long-term damage to the installation’s aesthetics.
Some homeowners have reservations about concrete pavers because they have the potential for settlement due to the soft character of Northern California soil. However, as Mr. Van Alst explains, if pavers are installed correctly, this won’t be an issue. “To prevent settling, a contractor should remove the existing soil and replace it with an engineered base rock, which should then be compacted to a 98 percent proctor density to provide a solid surface for the pavers to be laid upon,” he says. “If soil conditions are really subpar, the contractor should lay a geotextile material below the base. This should be done for all driveway installations so the weight of vehicles doesn’t cause ruts to occur.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for landscape contractors that have earned the prestigious Diamond Certified award. For Black Diamond Paver Stones & Landscape, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus as much on its process as it does on its products. "We do our best to make every project a pleasure for the client rather than a chore," says President Roger Van Alst. "We understand that things can go wrong during the landscape construction process, so we make sure we're always available to support our customers and help them navigate any complications that arise."
Black Diamond Paver Stones & Landscape has been providing outdoor design and installation services for residential and commercial clients throughout Northern California since 2004. The company's primary focus is creating exterior environments that feature everything from patios and retaining walls to outdoor kitchens and fire pits, but it's also qualified to install synthetic and natural lawns, perform "Clean and Seal" on pavers and concrete, and more.
Unlike landscape contractors that lack the proper training and equipment and are forced to limit their services as a result, Black Diamond Paver Stones & Landscape takes a full-service approach to every job that includes both design and construction work. "Our design consultants stay involved throughout the course of each project and work with our foremen to make sure the client's vision carries over to the final product," explains Mr. Van Alst. "We're able to provide our customers with the complete package, and they really appreciate that."
Another distinguishing attribute of Black Diamond Paver Stones & Landscape is its highly skilled employees, all of whom have above-average expertise and hold various industry certifications. "We have more ICPI Certified technicians than any other company I'm aware of in the Bay Area," says Mr. Van Alst. "We're also members of the California Landscape Contractors Association (CLCA), so our employees are able to receive ongoing training on the latest products and techniques."
