Bell Pest Control provides a variety of pest control services for residential clients in Sacramento, Solano, Placer, El Dorado and Stanislaus Counties. The family-owned and operated company has the in-house capabilities to remove all types of pests from its customers’ homes, including ants, cockroaches, spiders, wasps and rodents.
Officer Scott Bell says much of Bell Pest Control’s success can be attributed to its customer-oriented business practices. “At the end of the day, our service is the main thing that separates us from other companies. We run our business with old-school values—our clients know that if they have any questions or concerns, they can contact us directly instead of dealing with an automated phone system.”
Bell Pest Control prioritizes ongoing training for its technicians so they can stay up-to-date on the industry’s latest advancements. “Every pest infestation has to be treated a little bit differently, so we make sure our technicians know how to apply the right materials and effectively take care of our clients’ needs,” explains Mr. Bell. “By drawing upon our wide-ranging expertise, we’re able to make the process easy and straightforward for them.”
“We truly respect and care about our customers, so we always deliver on our promises and provide them with high-quality work. Ultimately, our goal is to make their homes as safe and comfortable as possible. As long as they’re happy, that’s the best compliment we could ask for.”
If you have a pest infestation in your home, don’t underestimate the importance of leaving it to a professional.
By taking their own measures to combat pest infestations, some homeowners think they’re supplementing the treatment of a pest control company. However, these independent efforts can actually be counterproductive in the long run. Even if you think you’re helping, if you use the wrong products and methods, you can actually detract from the efficiency of a pest control company’s treatment.
There are several instances where your efforts to improve a pest control company’s treatments can backfire. For example, many pest control companies will use bait for ant infestations because they want the ants to bring the bait back to their nest. However, if you see a trail of ants and spray them with pesticide, the ants will be scared off and avoid that area, which defeats the purpose of putting down bait to begin with.
When it comes to treating your home for pests, it’s important to work with a trained, knowledgeable professional. “Every pest control material has different uses, mixtures and application methods, so if somebody isn’t trained on the materials they’re using, they won’t be able to deliver quality service,” cautions Scott Bell, marketing manager of Bell Pest Control in Elk Grove. “That’s why it’s important to hire a company that employs technicians who are fully trained to use, mix and apply chemicals according to label laws.”
However, this isn’t as easy as hiring any licensed pest control company. Even though companies are operated under the licenses of the owners or other certified professionals, the technicians those companies send out may not be individually licensed, and training methods and amounts vary by company. Instead, experts recommend interviewing several local companies and asking specific questions, including the following:
• Will the company owner provide the service or will it be an employee?
• Is the technician individually licensed for pest control chemical application? If not, what kind of training do they have? How long have they been working in the industry?
• Does the company guarantee that the work will be done safely and effectively?
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For Bell Pest Control, the best way to keep clients happy is to provide them with old-school values and service with a smile. “My late father, Dale Bell, started this company in 1978 because he wanted to take care of homeowners by providing them with high-quality pest control service, and we’ve been building on that premise ever since,” says Marketing Manager Scott Bell. “We’re very proud of our family history and we look forward to making our customers’ homes as safe and comfortable as possible.”
Bell Pest Control provides a wide range of pest control services for residential clients in Sacramento, Solano, Placer, El Dorado and Stanislaus Counties. The family-owned and operated company has the training and equipment to remove all types of pests from its customers’ properties, from ants and cockroaches to wasps and rodents.
Unlike less experienced pest control companies that provide their employees with minimal training in an effort to reduce their operating costs, Bell Pest Control prioritizes ongoing industry education for all of its technicians. “Pest control companies need to be licensed to apply certain materials, and because of that, we have to know how to effectively apply those materials while adhering to industry guidelines,” explains Mr. Bell. “Instead of guessing during a job, our technicians are taught exactly what to do in every situation, so they really know how to take care of our clients’ needs.”
Ultimately, Mr. Bell sees Bell Pest Control’s consistency and dedication to customer satisfaction as its most important attributes. “We take the time to make sure our clients are happy, and that separates us from many companies in this industry,” he says. “Our customers know they’re going to receive consistently first-rate service from everyone who works here, from our office staff to our technicians. Through excellent training, quality service and careful follow-through, we’re able to ensure their long-term satisfaction.”
