Bay Valley Roofing specializes in roofing and gutters; installs solar power systems; and builds home additions for homeowners throughout Contra Costa, Alameda, and Solano Counties. As a Master Elite installer of GAF roofing products, the family-owned and operated company is qualified to work on a wide variety of roof types, including metal, composition shingles, PVC and GAF Timberline solar shingles.
Bay Valley Roofing emphasizes the importance of customer service in every aspect of its work. “Our number one priority is to build trust with our customers, and the best way to do that is prove we’re fully committed to quality service,” says Owner Raul Diaz. “From providing daily project updates to giving time of completion dates, we strive to involve them in the process as much as possible.”
“Our goal is to provide quality work in a timely manner with no hidden costs, while building a bridge of trust along the way. By working with each client on a one-on-one basis, we're able to fulfill their needs and provide a finished product that meets all their financial goals.”
Consider the benefits of a metal roof.
The most common roofing materials in the United States continue to be composite, tile, wood shake, shingle and concrete, but more and more homeowners are discovering the versatility and strength of metal roofing. If you’re undertaking a roofing project, consider the following information to determine if metal roofing is a good choice for your home:
Durable.
Metal roofs stand up to heat, cold, rain, wind, hail, rust and damage. If they become damaged, they’re relatively easy to repair.
Lightweight.
Composition roofing weighs about three to four pounds per square foot, and cement tile can weigh up to 10 pounds per square foot. On the other hand, a high-quality steel roof weighs only one-and-a-half pounds per square foot.
Quiet.
Modern steel roofs aren’t the same as tin roofs. Built with an added air space between the roof deck and the new roof, metal roofs actually dull most sounds.
Insulating.
Metal roofs have air pockets that allow air to flow under the metal panels, which decreases temperature and insulates homes. They also cool down faster than composite or concrete roofs, so less heat seeps into homes. Some steel roofing contractors will even install systems over existing roofs, such as wood shake roofing.
Long-lasting.
Most steel roofs last for 80 to 100 years, while composition roofs only have a lifespan of 15 to 20 years.
Variety of styles and colors.
The newest generations of steel roofing can be aesthetically pleasing on any style of home. New styles and colors are always being introduced into the market, and your contractor can help you find the best match.
Green.
Many manufacturers are using 30 to 50 percent recycled steel in their metal roofing products. Traditional composite roofs can’t be recycled, and neither can most wood shake roofing.
Guarantees.
Most other types of roofs come with limited warranties, but many metal roofing companies offer extended warranties of 50 years or more. Some are even covered by transferrable lifetime warranties.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for general building and roofing contractors that have earned the prestigious Diamond Certified award. For Bay Valley Roofing, the key to achieving and maintaining high levels of customer satisfaction is consistently implementing a variety of creative and inventive elements to make each client's project as unique as possible. "We enjoy working closely with our customers, visualizing their ideas and turning those visions into reality," says co-owner Raul Diaz. "It's very gratifying to see their happy faces at the end of their projects."
Bay Valley Roofing has been installing roofs and solar power systems, building home additions, and remodeling kitchens and bathrooms for homeowners in Solano, Contra Costa and Alameda Counties since 1989. As a certified installer of GAF roofing products, the family-owned and operated company is qualified to work on a wide variety of roof types, including metal, slate and three-tab shingle.
Unlike less experienced contractors that take a hands-off approach to customer service, Bay Valley Roofing strives to build lasting relationships with its clients that are based on mutual respect and effective communication. "There's no good relationship without good communication," says Mr. Diaz. "By keeping open lines of communication between our employees and customers, we're able to work through any potential issues and ensure positive experiences for everyone involved."
Another feature that sets Bay Valley Roofing apart from its competition is its unique, three-tiered pricing system, which enables each customer to choose a building plan that provides the precise level of comprehensiveness they require. "We offer three basic packages: the 101, the 201 and the 301," explains Mr. Diaz. "The 301 entails the whole project from start to finish, while the lower-numbered plans are for homeowners who want to reduce costs by doing some of the work themselves. The purpose of these systems is to provide our clients with numerous options: whether they want us to complete the entire project or just do the basic structural work, we can accommodate."
