B & L Glass

I would just say that they are very efficient, very personable, and they give you a lot of information. I would definitely use them again and recommend them.

They were prompt in getting back to me and very personable, which was very important to me.

They are the only people that could fix our problem. I highly recommend them.

The personal service, expertise, and fair price, we had a difficult job and were receiving outrageous estimates. They are the only ones that gave us a fair price.

I recommend them because they do quality work.

They told me what I needed to know, what the cost would be and got right on the job.

Efficient, and out of all of the trades that I had to source for this project, they were the best. They were quick, timely, knowledgeable, polite, and professional. Right now, all of the trades are crazy busy, and they could have blown me off as my job was really small. Not only did they squeeze me in, but I ordered and had it in a little over 2 weeks.

Everything, they are fabulous.

Mo in the office goes above and beyond to be efficient with her time, and responses, and to get me a good price. She is very professional, very friendly, and very approachable. The installer was very professional, too. I felt very comfortable having him in my home. Very efficient, he was in and out and did a great job. I don't recall is name.

I like the customer service. That's why I give them repeat business. I have known Mo professionally for 10-12 years. She gets someone out for me right away. I feel really taken care of. I think they are great. Everything is great. All around it was a really good experience.

They are reasonably priced and friendly. The type of service they deliver is a dying breed. They are super friendly and you can tell they are happy to be in business. They are authentic, sincere, and have a fast turnaround time. It's as if I'm going to a family member.

Just who they are, their character and demeanor, as a woman, I feel safe using their services.

They were very helpful. I needed a special door for my shower, and they took care of making it work. I had back surgery and needed the door as soon as possible. It was a hard job, and they were wonderful to get it all completed for me.

Their service and the way they kept in touch with me throughout the project, my shower door worked out well.

I would give them 10's on anything you ask. They are professional, have good quality glass for almost any need, and if they don't have it, they can custom order it. The customer service is amazing, and their prices are good.

They have good customer service.

They did a very large mirror for me. It had been measured wrong the first time, but they cheerfully re-cut it and it was fine. They are reliable and local. They talk with the customer and listen.

They were on time and efficient.

Go to them, they are very customer service oriented and thorough. They sent the guy to change my glass door and they gave me options. They charged me as little as possible and they were helpful.

Jeff Millhouse took everything under his wing and everything turned out exactly as he said it would.

B & L Glass has been around for as long as I can remember. They have done a lot of glass stuff for people in our neighborhood. They are professional, reliable, and dependable.

I have no clue, I guess their professionalism and quality.

Efficient and fair in their pricing, their service is excellent. When they say they are going to do something, they are there. Prompt and courteous, they are just great.

Their professionalism, everything is right on, no procrastination or excuses. They get it done. They are very competitive with their pricing. How can you complain? We've been working with them for 30 years. I wish most people ran their businesses the way B & L does.

They were very efficient and prompt. The man who came to do the repair work, I think his name was Ralph, knew what he was doing. I was very pleased with them.

The person who came out and did the work, I was very satisfied with everything that they did for me.

They have always been able to help us out. Their glass is very high quality, they have great customer service, and their prices are pretty good as well.

The customer support and help

There was one person in the office that was very helpful and customer oriented, so that drew me to use them. Overall, they were very professional.

The customer service

B & L Glass has been around for a long time. They have great glass, they are willing to help however they can, and for me, the price is right.

The guys there know what they are doing, really good work.

I recommend them because they are courteous, fast, and very helpful at the front desk. They know their products and are reasonably priced.

Service, my job was delayed and they offered me a discount. They are very professional.

They were a great help to us. We needed a couple of windows replaced. They were very reliable, high quality, and had great craftsmanship.

They can be counted on.

I am a door manufacturer, and I would say that if you need something fixed, they are a good place to go to. I would recommend them.

The people were nice and polite. They kept me out of trouble and they were able to explain the ins and outs of situations. They worked on some cave doors for me.

I take a lot of things down to them, smaller things, cabinets and such. They have always done a good job, and they are affordable.

They do good work and have good products.

They are very experienced and they have a lot of knowledge. They stand behind everything they do and I use them all of the time.

They are very knowledgeable and pretty honest about what they do. They are really customer oriented.

They're really good. They have good quality products, their work is great, they come on time, and they are always on schedule.

I like that they have good products.

I recommend them to everyone. They are customer oriented and service driven. They go above and beyond for their customers.

They were able to repair my $3,000 copper front door for $300. I was amazed.

If they need some glass work done, I would tell them to call them. They are local, even though they changed hands.

They did a great job and they did it on time. There was a situation a few years back, where they came out and evaluated a job, and it turns out that they were able to save me about $1,500.

They are the ones to call. They are very professional, knowledgeable and they get there when they say they will.

They show up on time.

They have been around for a long time, and they have been able to help me every time that I have needed them.

I fell and broke a glass cabinet. I took it down to them, they were able to fix it all within the same day, and the price was right.

Just that they were reliable, they came out when they said they would and there have been no problems since.

I thought he was very efficient.

They were excellent for us, so I'm sure they would do a good job. We have been using them for a long time.

They got the windows back in.

It was a good experience. I am a general contractor and I would give them good marks across the board.

They were timely and they got it done. They were really friendly and they cleaned up.

They came out when they said they were going to come and they delivered when they said they would.

Quick, clean, and we didn't have any problems.

They are very efficient and friendly. They work to accommodate your schedule. They're really good.

I like their professionalism.

Quality service and the product is good. The installation was good and their prices were fair.

The customer service

I would recommend them highly. They are very professional, and their products are beautiful.

They are very prompt.

The work they did was what I expected. They were on time and gave me a reasonable price.

They are a local company.

They were all very organized from the front desk, to the salesperson, to the installer.

The professional salesperson who explained everything very clearly to me

We use them all the time. The crews are very proficient. The entire group is very nice.

Everything, especially the workmanship

If I was asked anything about glass and were to go, I would certainly recommend them.

The workmanship, speed, and quality

That Stacy in the office is very helpful, and they are a very knowledgeable company.

I would give them a 12". I like the help at the front desk. I am pretty sure her name is Stacy."

They are easy to deal with, honest, and they do what they say they are going to do.

The people

They were very helpful, their pricing was very good, and they were always on time.

Their service, they were always there to answer questions and always on time.

They did a good job. They installed a shower door and a couple of windows for me.

I wish I could say more, but I really don't remember. If someone said they needed glass, I would tell them to call.

They did a great job and they came out on time. They were neat and professional.

They were on time and they got the job done very quickly.

It is a great place and they help you right away. They give you what you need.

Their service, it was quick and it was good.

They are one of the few places around Santa Rosa to get glass things done.

The variety of options

They sell glass and they are good. They know what they are talking about.

Turnaround time

I am very satisfied with the work, and I would definitely recommend them.

They are on time when they say they are going to do the job.

Easy to work with, fast and they are nice folks to talk to on the phone.

How easy it was to facilitate the service in a timely manner

They gave me the best customer service. They also gave me great options.

The turnaround time

They were quick, inexpensive, and they did what they said they would do.

They are a half mile from my shop.

They got the job done fast and explained exactly what they were doing.

Very professional