Atlas Plumbing & Rooter is a family-owned and operated plumbing company in San Francisco and the Peninsula that has been serving the plumbing needs of its community since 2005. The company’s plumbers are trained, experienced and equipped to handle any plumbing problem, from minor repairs to major plumbing system installations.
Atlas Plumbing & Rooter is committed to providing the highest quality plumbing services and the best customer service in the industry. “When you need a plumber, you want to be sure that you’re getting the best quality workmanship and service,” says owner Joel Ledesma. “We’re a family-owned and operated company, and we treat our customers like family. We’re dedicated to providing the best quality workmanship and service on every job. One call does it all.”
Atlas Plumbing & Rooter is known for its fast response times and upfront pricing. “We know that plumbing problems can be a major inconvenience, so we’re committed to providing fast response times for every job,” says Mr. Ledesma. “We also provide upfront pricing on every job so you know exactly what to expect before we start the work. We offer competitive pricing and the experience you’re seeking.”
“We've developed a reputation for always putting our customers first–if there's ever a problem with our service, or if there's something a client isn't happy with, we'll fix the situation. We know our customers' time is valuable, so we make it our responsibility to work quickly, efficiently and honestly.”
Maintain your water and sewer lines to avoid expensive repairs.
Regular attention and consistent upkeep can help keep your home plumbing system running efficiently and smoothly for years. To avoid small problems like leaks and clogs, consider the following preventive maintenance tips:
Get a home plumbing inspection.
Whether you’re planning to buy a new home or have lived in your house for years, it’s wise to have a professional plumber inspect your plumbing system and sewer pipes. “When you have your whole house inspected by a professional, they’ll look for running toilets and leaky faucets, make sure the water heaters are installed to code, and look for potential future problems that can save you thousands of dollars in damages and wasted water,” explains Joel Ledesma, owner of Atlas Plumbing & Rooter in San Francisco. Some plumbing contractors have equipment that allows them to visually inspect drain lines and sewer pipes. This can show tree roots, pipe flaws and areas that are prone to clogging well before the drains back up.
Maintain your sewer pipes.
Hire a licensed rooter service company to clean your sewer pipes every year or two. Rooter services are also advised for customers whose drainage systems are prone to clogging. While this may seem like an unnecessary expense, the minimal cost of maintaining pipes can help allay possible backups and expensive repairs.
Invest in lint traps.
“Lint traps are very effective when placed on the discharge hoses of laundry machines,” says Mr. Ledesma. “Lint tends to stick to pipes and can cause clogs and water backups, but a lint trap ensures the lint doesn’t get inside the drain.” Washing machine lint traps are inexpensive and can be purchased at home improvement warehouses, hardware stores or from local plumbing companies.
Make repairs immediately.
A dripping faucet, running toilet or leaky valve is more than just a waste of water or a source of annoying dripping. Small leaks can easily turn into large problems if left unaddressed. If you can, tighten or replace the seals yourself. If the problem is larger, call a plumber. The repair cost for a small fix will be considerably less than having to repair a larger issue.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for plumbing companies that have earned the prestigious Diamond Certified award. For Atlas Plumbing & Rooter, customer satisfaction is a direct result of employing courteous, highly trained technicians and installing the best plumbing materials available on the market. "We always install top-of-the-line, American-made parts at affordable prices," confirms owner Joel Ledesma. "That's a big part of our dedication to quality."
Atlas Plumbing & Rooter has been providing residential and commercial plumbing services for clients in San Mateo County and San Francisco since 2005. In addition to installing and repairing sinks, bathtubs, faucets, toilets, sump pumps, drains and water pipes, the company repairs and replaces tankless water heaters, offers advanced equipment to diagnose drain and sewer problems, and provides trenchless repairs for broken or damaged underground pipes.
Unlike many larger plumbing firms, Atlas Plumbing & Rooter's employees are carefully handpicked by Mr. Ledesma himself, which guarantees a high level of quality control. "I hire professional colleagues and family members who are in the industry," he explains. "Our employees are local residents who are easygoing, polite and happy. I've never hired someone I didn't know."
To further differentiate itself from its competition, Atlas Plumbing & Rooter verifies that all its employees are responsible and honest by conducting background checks and checking their DMV records every year. "That way, our clients feel safe having our employees in their homes," adds office manager Audra Hooten. "They know they're working with knowledgeable and courteous technicians."