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ARP Hardscape

Concrete Contractor
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Alameda  Contra Costa Counties
Diamond Certified Company Report
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ARP Hardscape
19 SURVEYS
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3 CONSECUTIVE YEARS
SINCE MARCH 2022
CERT 2664

Diamond Certified Ratings Dashboard

19

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 19 SURVEY RESPONSES

Company Credentials

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  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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ARP Hardscape
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Diamond Certified Researched Articles on ARP Hardscape

researched article

A recent residential concrete project by ARP Hardscape

ARP Hardscape provides a wide range of concrete services for residential and commercial clients in Alameda and Contra Costa Counties. The company works with all types of concrete (including exposed aggregate) to build retaining walls, fire pits, countertops, sidewalks and other products, and it can also use paving stones to create unique backyard and front yard elements.

Owner Alex Ramirez says ARP Hardscape’s ability to communicate with its clients has been a key factor in its success. “Before we do any work, we go over the details with the customer and make sure they know exactly what to expect. We only use the best materials to ensure long-lasting results, and if we think a certain aspect of the job should change because it will improve the overall product, we’ll let them know.”

ARP Hardscape maintains a staff of highly skilled technicians, which Mr. Ramirez says is important for ensuring consistently positive results. “Our clients know that when they start a project with us, they won’t be dealing with a bunch of subcontractors—they’re getting experienced professionals who will be onsite every day to answer questions, explain their work and ensure everything goes according to plan.”

“Our number one goal is to make our clients happy, so we work hard to meet their needs and provide them with beautiful concrete products that will last for years. We take the time to confirm that every phase of our work is being done correctly, and if there’s ever an issue, we’ll find a way to make it right.”

Keep your colored concrete looking like new with proper maintenance techniques.
Regardless of its quality, all colored concrete starts to fade over time—black concrete tends to fade fast and turns into plain colored concrete within five years, while more pastel shades of concrete hold color better and last longer. Keeping your colored concrete looking like new is dependent on three things: periodic pressure washing, resealing and recoloring.

Pressure washing removes any mold and other buildup that can accumulate on concrete surfaces in the shade. For homeowners who like a glossy look to their concrete, pressure washing is recommended every two years. Sealing is also recommended every two years to make the color last longer and protect it from the elements. There are several different options available when it comes to resealing concrete, from clear sealants to tinted sealants that enhance color vibrancy. Recoloring is usually reserved for concrete that has already faded.

If you’re installing colored concrete, it’s important to make sure your contractor has the right experience to work on your project. Inexperience can lead to poorly mixed concrete that’s the wrong color or areas that fail to dry completely. “Another issue is when the contractor doesn’t clean their truck properly between jobs, which leaves behind grease or differently colored concrete,” adds Alex Ramirez, owner of ARP Hardscape in San Leandro. “That can ruin your concrete installation and lead to an expensive repair.”

As an alternative to concrete, consider using paving stones for your driveway or walkway—they’re more resistant to fading and cracking than concrete, and their relatively small size makes them difficult to crack. The main issue that can arise with paving stones is settling, but that can be fixed by removing settled stones and adding more base underneath.

When paving stones are first laid, the gaps are filled in with fine sand and the whole system is sealed to lock it in place. However, if the area doesn’t get resealed every two years, weeds will start growing between the gaps. This can be remedied by pressure washing, followed by resealing. Resealing not only inhibits the growth of weeds, but it also retains the aesthetic qualities of the paving stones, contributes to their longevity and keeps water from penetrating them.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for concrete contractors that have earned the prestigious Diamond Certified award. For ARP Hardscape, the key to keeping clients happy is simple: use top-quality materials and techniques to give them the results of their dreams. “We work hard to meet our clients’ needs and provide them with beautiful concrete products that last for years,” says owner Alex Ramirez. “By listening to their ideas and being respectful of their wishes, we’re able to make sure they have great experiences.”

ARP Hardscape has been providing concrete services for residential and commercial clients in Alameda and Contra Costa Counties since 2018. The company work with all types of concrete (including exposed aggregate) to build everything from retaining walls and fire pits to countertops and sidewalks, and it can also use paving stones to create unique landscaping elements.

Unlike concrete contractors that hire inexperienced day laborers to handle most of their work, ARP Hardscape maintains a team of highly skilled and experienced technicians who have been with the company for years. “I’m also on every jobsite working alongside my crew, which gives our clients more peace of mind,” adds Mr. Ramirez. “If I make a promise, they can trust that it’ll happen because I’m right there making sure everything is going according to plan.”

Another distinguishing attribute of ARP Hardscape is its dedication to implementing industry-best installation methods on every project. For example, its base material is always at least three inches of base rock without wires, which makes it more durable and prevents it from cracking. “We’ve done a lot of work with pavers and concrete, so we know how to give our clients the best results,” affirms Mr. Ramirez. “We take the time to make sure everything is being done correctly, and if there’s an issue, we’ll do what it takes to make it right.”

Diamond Certified Researched Capabilities on ARP Hardscape

Service Area

Alameda County
Contra Costa County
Serving Alameda and Contra Costa Counties, Including Piedmont, Oakland, Hayward, San Ramon, Danville, Alamo and Pleasanton

Main Services

Concrete Contractor
  • Concrete Cutting
  • Concrete Grinding
  • Concrete Leveling
  • Concrete Pumping
  • Concrete Resurfacing
  • Concrete Sawing
  • Concrete Sealing
  • Driveway Repair

Additional Services

Concrete Work
Concrete DrivewaysBackyards and Front YardsRetaining Walls and Fire PitsConcrete CountertopsSidewalksExposed Aggregate ConcreteFoundationsPaving Stones

Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 9am – 5pm
Contact
ARP Hardscape

Capabilities Table

Company Name
ARP Hardscape
Phone Number
DCID Number
DCID9252089916
Managers
Alex Ramirez, Owner
Years in Industry
25 (Manager)
# of Employees
8
License
1053433
Insurance
Liability Insurance,
Workers' Compensation
Founded
2018
Customer Type
Residential, Commercial
Warranties & Guarantees
1-Year Warranty Available

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award

Key Factors

ARP Hardscape Established in 2018
Established in 2018
ARP Hardscape Residential & Commercial
Residential & Commercial
ARP Hardscape Appointments Available
Appointments Available
ARP Hardscape Worksmanship Guaranteed
Worksmanship Guaranteed

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Diamond Certified Expert Contributor Advice & Tips

Alex Ramirez is owner of ARP Hardscape, a Diamond Certified company. He can be reached at (510) 737-0952 or by email.By James Florence, Diamond Certified Resource Reporter

Alex Ramirez is owner of ARP Hardscape, a Diamond Certified company. He can be reached at (510) 737-0952 or by email.By James Florence, Diamond Certified Resource Reporter

Alex Ramirez: A Firm Foundation

For Alex Ramirez, a solid background in the hardscaping trade provided a firm foundation for a big career move. “My whole family has been in construction for years,” he reflects. “My grandpa used to build houses in Mexico. When I was 13, my family immigrated to the United States, where my dad and uncles found work with a local construction company. The company focused on hardscaping—things like concrete pavers, flagstone, bricks and outdoor kitchens. I started working with my dad when I was 15 and I’...

Read Full Article - Alex Ramirez: A Firm Foundation

FAQs

By ARP Hardscape

Should I choose concrete or paving stones for my hardscaping project?

Can you install colored concrete?

Should I seal my new concrete or paving stones?

Do I need to worry about the slope of the concrete and where water drainage will go?

Can I see the materials before you install them?

Should I be concerned about material delays?

ARP Hardscape Ratings and Survey Responses

diamondcertified logo
ARP Hardscape
19 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
3 CONSECUTIVE YEARS
SINCE MARCH 2022
CERT 2664

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 19 Verified Customers

Jesse C.

They're very professional, on time and clean. They were so extremely clean that you wouldn't be able to tell they were here. In fact, I think that my house was cleaner after they left than it was before they came in.

Verified Customer of ARP Hardscape, 1 of 19

10 Quality
Yes Loyalty
Thomas S.

They were very professional and Alex was helpful with advice for my driveway. Overall, it was a good and professional service.

Verified Customer of ARP Hardscape, 2 of 19

10 Quality
Yes Loyalty
Jim T.

I have already told a few people that he is excellent and they have used him.

Verified Customer of ARP Hardscape, 3 of 19

10 Quality
Yes Loyalty
Lin P.

They were efficient, on time and delivered the project without any dispute.

Verified Customer of ARP Hardscape, 4 of 19

10 Quality
Yes Loyalty
Wayne

They did a fantastic job. They were efficient and quick.

Verified Customer of ARP Hardscape, 5 of 19

10 Quality
Yes Loyalty
Gavin S.

They're very responsive and do great quality work.

Verified Customer of ARP Hardscape, 6 of 19

10 Quality
Yes Loyalty
Ryan

Well, they are responsive and reasonable.

Verified Customer of ARP Hardscape, 7 of 19

10 Quality
Yes Loyalty
Gavin S.

Alex is very easy to work with.

Verified Customer of ARP Hardscape, 8 of 19

10 Quality
Yes Loyalty
Sophia P.

Good, quick and responsive

Verified Customer of ARP Hardscape, 9 of 19

10 Quality
Yes Loyalty
Julie L.

They are great.

Verified Customer of ARP Hardscape, 10 of 19

10 Quality
Yes Loyalty
John

Great service

Verified Customer of ARP Hardscape, 11 of 19

10 Quality
Yes Loyalty
Michael W.

It was a good experience, but it required a few conversations to make it right.

Verified Customer of ARP Hardscape, 12 of 19

9 Quality
Yes Loyalty
Rosemarie A.

They did a very nice job. They were very courteous and very neat.

Verified Customer of ARP Hardscape, 13 of 19

9 Quality
Yes Loyalty
Mike S.

I have told many friends and they have used them.

Verified Customer of ARP Hardscape, 14 of 19

9 Quality
Yes Loyalty
Peggy H.

Reliable and good work, I'd hire them again.

Verified Customer of ARP Hardscape, 15 of 19

9 Quality
Yes Loyalty
Sandra N.

I would say that they do a great job.

Verified Customer of ARP Hardscape, 16 of 19

9 Quality
Yes Loyalty
Raymond L.

Highly recommend them

Verified Customer of ARP Hardscape, 17 of 19

9 Quality
Yes Loyalty
David H.

It was great.

Verified Customer of ARP Hardscape, 18 of 19

8 Quality
Yes Loyalty
William B.

They did their job, but they were not very professional, and when they took my money at the end of the job, they didn't give me a receipt.

Verified Customer of ARP Hardscape, 19 of 19

5 Quality
Yes Loyalty
READ ALL 19 SURVEY RESPONSES