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Arbor Fence, Inc.

Fences
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Napa  Sonoma Counties
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Arbor Fence, Inc.
357 SURVEYS
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  • Rating
23 CONSECUTIVE YEARS
SINCE JULY 2002
CERT 111

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357

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 357 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Arbor Fence, Inc.
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Diamond Certified Video Reports on Arbor Fence, Inc.

Arbor Fence, Inc. Diamond Certified Video Profile

Diamond Certified Researched Articles on Arbor Fence, Inc.

researched article

A recent wood fence and pergola installation by Arbor Fence

Arbor Fence, Inc. designs and installs a variety of fencing products for residential and commercial clients in all of Napa County and parts of Sonoma County. The family-owned and operated company uses materials such as wood, vinyl, chain link, pipe and wire to create its fences, which can be used for numerous applications, including protecting properties from animals and enclosing pools. It also builds retaining walls and installs custom decks.

Owner Ron Wooden established Arbor Fence to build reliable fences and gates that could withstand California’s unpredictable climate and last for many years. Mr. Wooden says he’s proud to work alongside two of his children, Genevieve Van Bebber and Wil Wooden, who’ve been around the company since they were children. “Our entire family considers it our personal responsibility to provide excellent customer care and quality workmanship.”

“We work extremely hard to make our customers happy with everything we do, from meticulously setting up each job to working diligently throughout every step of the construction process. We do our best to remain flexible and accommodate clients' changes, and we never leave a jobsite until they're completely satisfied.”

There’s a right way and wrong way to install a fence. Your installer should know the difference.
There are standards for installing fences that the best fencing companies live by—and others are often content to ignore.

Perhaps most important is the manner in which fence posts are set into the ground. Many companies pour dry cement into the posthole and add water with a hose. According to Genevieve Van Bebber, Vice President of Arbor Fence, this technique is called dry packing and it causes the cement to dry in chunks rather than a solid mass. As moisture saturates the soil, particularly in winter, the cement loosens. Posts set in this manner start to lean much sooner than solidly anchored posts, often in just a few years.

Ideally, concrete should be mixed beforehand and poured into the posthole. The concrete then sets into a solid slug that should hold the fence post vertical for years— —and even decades, no matter the condition of the soil.

Mrs. Van Bebber also suggests choosing a fence-builder who uses galvanized, rim-shaped nails. The alternative non-galvanized nails and staples rust and cause telltale black "runs" down the fence planks. These runs are often visible, even on newer fences. Moreover, explains Mrs. Van Bebber, proper galvanized nails are shanked along the shaft, almost like screws. The shanks prevent the nails from lifting and backing out of the wood, thus creating a better-looking fence that lasts longer.

Additionally, Mrs. Van Bebber recommends always using posts and kickboards of the highest quality, which is an ACQ pressure-treated Douglas Fir material. This material is a harder, denser wood that better withstands all elements and extends the longevity of your fence.

For Arbor Fence reputation is everything, according to Director of Operations Sasha Mariolo. Since 1987, Arbor Fence has steadfastly built their reputation by going the extra mile on behalf of every customer, every time.

What does that mean? For the team at Arbor Fence, quality workmanship and customer service are matters of deep personal pride. It's an attitude cultivated by owner Ron Wooden, a 20-year veteran of the fencing business, who purchased a one-person fencing company in 1990 and built it into a successful business with 10 trucks and 23 employees. Yet the company is still personal enough to allow Mr. Wooden to stay involved with every job from the outset, seeing each one through to completion.

Arbor Fence installs a wide variety of fences, gates and decks, including wood, vinyl, chain link, ornamental steel, field wire, split rail, composite and 99% recycled fencing. They serve residential and commercial properties, ranches, farms and governmental facilities.

Loyalty is a theme at Arbor Fence. Mr. Wooden's crew considers themselves a family, and most of their employees have been with the company 15 years or more.

Arbor Fence's employees are homeowners as well, so they understand the importance and potential issues of undertaking home improvement projects. They minimize worry for customers by keeping projects on schedule, trouble-free and pleasant. They also remain flexible enough to accommodate any changes or modifications in the work or schedule, even after the project is underway.

Unlike most fence contractors, Arbor Fence has a full-time office staff available Monday through Friday, 8 a.m. to 5 p.m. When you need them, you can pick up the phone and call–and they answer.

Most important, the crew at Arbor Fence refuses to compromise quality at any cost. Mrs. Mariolo explains that every fence is built to last 15 years or more.

Arbor Fence managers attend national fence shows annually to review and analyze products currently on the market. Even their vendors are subject to constant reevaluation, and only the highest quality vendors and products make the grade.

The Arbor Fence family: (L to R) Ronald Wooden, Genevieve Van Bebber and Wil Wooden-Arbor Fence, Inc.The Arbor Fence family: (L to R) Ronald Wooden, Genevieve Van Bebber and Wil Wooden

Diamond Certified Researched Capabilities on Arbor Fence, Inc.

Service Area

serving area
Napa County
parts of Sonoma County
Serving All of Napa County and Parts of Sonoma County

Main Services

Fences
  • Chain Link Fence Installation
  • Commercial Fencing
  • Custom Fencing
  • Fence Installation
  • Fence Removal
  • Fence Repair
  • Privacy Screening For Fences
  • Temporary Fencing
  • Vinyl Fence Installation
  • Yard Fencing

Additional Services

Chain Link
Decks
Steel Railings
Redwood Fencing
Vinyl Fencing
Deer & Livestock Fencing
Split Rail
Non-Climb & Field Wire Fencing
Custom Steel Fencing
Corral Fencing
Retaining Walls
Pool Fencing

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
Arbor Fence, Inc.
22660 Broadway, Sonoma, CA 95476

Capabilities Table

Company Name
Arbor Fence, Inc.
Phone Number
DCID Number
DCID7079383133
Managers
Ron Wooden, Owner
Years in Industry
32 (Manager)
# of Employees
20
License
543558
Memberships
Better Business Bureau
Insurance
Liability Insurance,
Workers' Compensation
Founded
1987
Warranties & Guarantees
1-Year Warranty on Labor, Manufacturers' Warranties Vary
Payment Accepted
discover,
mastercard,
visa

Certifications & Awards

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Brands

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capabilities award
capabilities award

Key Factors

Arbor Fence, Inc. Family Owned
Family Owned
Arbor Fence, Inc. Established in 1987
Established in 1987
Arbor Fence, Inc. Residential & Commercial
Residential & Commercial
Arbor Fence, Inc. Free Estimates
Free Estimates
Arbor Fence, Inc. Live Phone Call Answers
Live Phone Call Answers

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Arbor Fence, Inc. Website and External Feeds

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FAQs

By Arbor Fence, Inc.

There are so many choices in fencing. How do I go about picking one?

What if I commit to a certain fence product, but then decide I want something else?

Will my property be a mess while you’re there?

I’m worried about the trees and plants that are on my property.

Can I build my fence myself?

Arbor Fence, Inc. Ratings and Survey Responses

diamondcertified logo
Arbor Fence, Inc.
357 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
23 CONSECUTIVE YEARS
SINCE JULY 2002
CERT 111

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 357 Verified Customers

Ron O.

They came over, we exchanged questions, and it was exactly as they said it would be.

They did exactly what they said they would do. They came in, got the old fence, took it away, and put in the new one.

Verified Customer of Arbor Fence, Inc., 1 of 357

10 Quality
Yes Loyalty
Ann E.

They were very professional, did the job on time, and I would recommend them.

They communicated well with me about when they were coming by and when the work was going to be done.

Verified Customer of Arbor Fence, Inc., 2 of 357

10 Quality
Yes Loyalty
P. L.

They are professional, prompt, and reasonable.

I liked that they took care of any problems I had right away.

Verified Customer of Arbor Fence, Inc., 3 of 357

10 Quality
Yes Loyalty
Randy S.

They were accommodating with my quick schedule. They said originally that they were out three months and would not be able to do the project for me unless there was a cancellation. They did receive a cancellation and got my project done very quickly.

Everyone with the company that I have met with has been terrific to work with.

Verified Customer of Arbor Fence, Inc., 4 of 357

10 Quality
Yes Loyalty
Lee D.

Excellent service, and they interact with the customer to generate ideas and suggestions. They are really on top of it. They clean up after themselves. The estimator or owner spends time with you, good quality and offers suggestions.

They are on time, excellent, and take the time to address your concerns and ideas.

Verified Customer of Arbor Fence, Inc., 5 of 357

10 Quality
Yes Loyalty
Mary

Their work is done correctly, it looks great, and it comes at a great price. If there is ever anything that they are unsure of, they will contact you to make sure it's done right.

They were available and got the job done quickly.

Verified Customer of Arbor Fence, Inc., 6 of 357

10 Quality
Yes Loyalty
Sue S.

I have told many people. They did a beautiful job. It is so nice. They cleaned up and picked up like they weren't even there. The workers were so personable, a good crew.

The finished product is fantastic and my consultation with Jen was great, just the expertise.

Verified Customer of Arbor Fence, Inc., 7 of 357

10 Quality
Yes Loyalty
Lorie H.

I was extremely impressed with their service. I live near a bike path and they were happy to build a temporary fence for some level of security while they were working.

Everything looked really good and didn't require a lot of attention.

Verified Customer of Arbor Fence, Inc., 8 of 357

10 Quality
Yes Loyalty
Lee D.

They have good service and good people to work with. I would recommend them due to their good service, punctuality, and they would have a stamp of approval.

I would recommend the service.

Verified Customer of Arbor Fence, Inc., 9 of 357

10 Quality
Yes Loyalty
Jeff M.

They do very good work. You may have to wait, as they are very busy, but you'll get great work. They were upfront about the time frame, so I can't complain.

The product, the fence itself

Verified Customer of Arbor Fence, Inc., 10 of 357

10 Quality
Yes Loyalty
Cecil K.

They did a good job with some fencing and iron work that they did for us. They have done a variety of things. We designed our last fence, and they did it.

They are nearby, right around the corner. If I have questions, I can pop in. It is ideal that they are close by and accessible.

Verified Customer of Arbor Fence, Inc., 11 of 357

10 Quality
Yes Loyalty
Ron H.

They have a wide variety of fencing options to choose from. Their website was well-presented, and we were able to find the information we needed online.

I liked the quick turnaround from the time it took between getting the estimate to when the work was complete.

Verified Customer of Arbor Fence, Inc., 12 of 357

10 Quality
Yes Loyalty
Valarie H.

They were fantastic. They were very personable. They were the neatest crew who has ever worked for me. Everything was picked up at the end of the day.

It's a family business, and that's how they run things. It feels like you have your family working for you.

Verified Customer of Arbor Fence, Inc., 13 of 357

10 Quality
Yes Loyalty
Rhonda P.

They're very helpful, knowledgeable, warm, cordial, professional, and timely. They did what needed to be done, and I'm delighted with the results.

I really like the quality of the product and the fact that they are very service-oriented. They came a long way to install my fence.

Verified Customer of Arbor Fence, Inc., 14 of 357

10 Quality
Yes Loyalty
Gary W.

Professional, competitive pricing, and very high quality work, they are punctual too. They get in and finish when they say they will.

Exactly what I said already.

Verified Customer of Arbor Fence, Inc., 15 of 357

10 Quality
Yes Loyalty
Lee D.

Good at response time, high quality work, and they talk to you about what exactly is it that you want. The workmanship is good.

From the phone calls to the workmanship, they are all very well versed and knowledgeable. They get back to you, and the workers are detailed. The supervisor listens to you and jots everything down. The turnaround time is good. They are on top of it.

Verified Customer of Arbor Fence, Inc., 16 of 357

10 Quality
Yes Loyalty
James S.

They're very caring and very nice people who are willing to work with you. They are very open to any changes the client wants.

I like the finished product.

Verified Customer of Arbor Fence, Inc., 17 of 357

10 Quality
Yes Loyalty
Kathy O.

They did a great job. They fixed my fence. They came out to give me an estimate, fixed it, and everything worked out well.

They gave me the option to keep and repair the same gate, because they said it was still in good shape, instead of installing a new one.

Verified Customer of Arbor Fence, Inc., 18 of 357

10 Quality
Yes Loyalty
Stephen G.

They're cost-effective, reasonable, and they respect a budget. They do nice, good quality work, with good follow-up too.

I like the value that they offer.

Verified Customer of Arbor Fence, Inc., 19 of 357

10 Quality
Yes Loyalty
Keith M.

I would definitely use them again. I'd tell others to call them, because they're good, quick, and they do a nice job.

I liked the fact that they were able to come right over and put my fence up. I needed it done quickly, and they followed through.

Verified Customer of Arbor Fence, Inc., 20 of 357

10 Quality
Yes Loyalty
Michael B.

Responsive and honest, I have known Ron for over thirty years and can honestly say that he is a no-nonsense guy.

They take a ton of pride in their work and are always on time.

Verified Customer of Arbor Fence, Inc., 21 of 357

10 Quality
Yes Loyalty
Richard P.

They do good work. I can't say anything bad about it. It was done really fast, and it is just perfect for me.

I got my privacy back.

Verified Customer of Arbor Fence, Inc., 22 of 357

10 Quality
Yes Loyalty
Dom

I think they are good. They are the larger fence company in this greater area. They are quick and good.

They do good fence work.

Verified Customer of Arbor Fence, Inc., 23 of 357

10 Quality
Yes Loyalty
Rnadall M.

They were really good and they do what they say they're going to do. They're also reasonable in price.

I was able to leave them alone and let them work, and everything turned out great.

Verified Customer of Arbor Fence, Inc., 24 of 357

10 Quality
Yes Loyalty
John N.

I would recommend them, but I would say if you get bids, don't look for the lowest price immediately.

I like the overall performance. They always show up on time.

Verified Customer of Arbor Fence, Inc., 25 of 357

10 Quality
Yes Loyalty
Cathrine S.

They did a quality job. They made a small mistake, but they came back and fixed it immediately.

The end result was the best thing. The fence looks great.

Verified Customer of Arbor Fence, Inc., 26 of 357

10 Quality
Yes Loyalty
Addison W.

I was very happy with the performance of the workers that came out. It was a good experience.

The price, I think

Verified Customer of Arbor Fence, Inc., 27 of 357

10 Quality
Yes Loyalty
Jeff Z.

They did an excellent job. It's a family run operation and they're involved in every aspect.

The end result was spectacular.

Verified Customer of Arbor Fence, Inc., 28 of 357

10 Quality
Yes Loyalty
E. C.

They are a very helpful family run business that I never hesitate to send my clients to.

I enjoy the people that work there. They're professional and willing to help figure out styles and designs.

Verified Customer of Arbor Fence, Inc., 29 of 357

10 Quality
Yes Loyalty
Matt M.

Arbor Fence is the best fence company. They did a 2 part fence and it looks amazing.

They did a custom fence.

Verified Customer of Arbor Fence, Inc., 30 of 357

10 Quality
Yes Loyalty
Melissa S.

I would reuse them again. They are trustworthy, on time, and great to work with.

Easy to work with, and they got the job done in a timely manor.

Verified Customer of Arbor Fence, Inc., 31 of 357

10 Quality
Yes Loyalty
Chris P.

If you want your project done on time and constructed properly then use them.

The owner gave us personal attention, and they were on time. The manager was on time with the quotes and the bill.

Verified Customer of Arbor Fence, Inc., 32 of 357

10 Quality
Yes Loyalty
Ken W.

If someone is looking to get a new fence put in, they should be on the list.

I like that it's a family-owned company.

Verified Customer of Arbor Fence, Inc., 33 of 357

10 Quality
Yes Loyalty
Randy C.

They are very reliable and they have good prices. They are friendly and nice.

They did a fabulous job. They were so friendly. We called several people, but they were the nicest, unlike some others who didn't even call us back.

Verified Customer of Arbor Fence, Inc., 34 of 357

10 Quality
Yes Loyalty
Teresa J.

They do a great job. They are very professional and easy to work with.

Their customer service

Verified Customer of Arbor Fence, Inc., 35 of 357

10 Quality
Yes Loyalty
Don G.

They do clean work and are a really nice group of professional people.

I like the quality of the work that they do.

Verified Customer of Arbor Fence, Inc., 36 of 357

10 Quality
Yes Loyalty
Steve B.

If you want a high quality steel gate that is designed to fit, do it.

They are pretty well organized and a family owned business.

Verified Customer of Arbor Fence, Inc., 37 of 357

10 Quality
Yes Loyalty
Irene R.

They did such a great job. Omar is one of their workers. He is great.

I just like the redwood color and the way it was made. He makes great gates. They made a beautiful fence as well. I just love it.

Verified Customer of Arbor Fence, Inc., 38 of 357

10 Quality
Yes Loyalty
John M.

Honest, high quality work, and they listen to what the client wants.

Family owned business and they are in Sonoma. I believe in using local.

Verified Customer of Arbor Fence, Inc., 39 of 357

10 Quality
Yes Loyalty
Genie M.

They have good quality, good workmanship, and they are very precise.

They are nice people to talk to.

Verified Customer of Arbor Fence, Inc., 40 of 357

10 Quality
Yes Loyalty
William C.

They are professional, do very good work and their pricing is fair.

They do a very good job.

Verified Customer of Arbor Fence, Inc., 41 of 357

10 Quality
Yes Loyalty
Kim B.

They are very accommodating. I would wholeheartedly recommend them.

Efficient and very considerate of us and the neighbors

Verified Customer of Arbor Fence, Inc., 42 of 357

10 Quality
Yes Loyalty
Karen L.

Easy to work with, they do expert work, and everything was great.

The finished product

Verified Customer of Arbor Fence, Inc., 43 of 357

10 Quality
Yes Loyalty
Jack B.

They did what I wanted them to do. They do good construction.

The end product, everything turned out very well.

Verified Customer of Arbor Fence, Inc., 44 of 357

10 Quality
Yes Loyalty
Ron G.

You really get what you pay for. You get your money's worth.

They were quick. The owner came out to give the estimate and then his crew did exactly what he said they would do.

Verified Customer of Arbor Fence, Inc., 45 of 357

10 Quality
Yes Loyalty
Garrett

They got the job done very fast. They were on top of it.

The speed

Verified Customer of Arbor Fence, Inc., 46 of 357

10 Quality
Yes Loyalty
Albert G.

I recommend them if they're looking for cyclone fence.

They're efficient and the guys that did the job were good.

Verified Customer of Arbor Fence, Inc., 47 of 357

10 Quality
Yes Loyalty
Kerry A.

Very professional, on time, and they kept on budget.

They came when they said they would and that is very important with residents. The price was good and overall it was a good experience.

Verified Customer of Arbor Fence, Inc., 48 of 357

10 Quality
Yes Loyalty
Brian F.

They did a fine job in a timely manor and on budget.

The workers were very accommodating.

Verified Customer of Arbor Fence, Inc., 49 of 357

10 Quality
Yes Loyalty
Virgina R.

They are a reputable company. I've used them before.

They're local.

Verified Customer of Arbor Fence, Inc., 50 of 357

10 Quality
Yes Loyalty