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Alameda Engineering

Drainage & Foundation Contractor
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Alameda County
Diamond Certified Company Report
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Alameda Engineering
20 SURVEYS
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  • Rating
1 CONSECUTIVE YEAR
SINCE NOVEMBER 2024
CERT 2819

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20

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 20 SURVEY RESPONSES

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  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Alameda Engineering
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Diamond Certified Video Reports on Alameda Engineering

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Diamond Certified Researched Articles on Alameda Engineering

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Alameda Engineering installed this retaining wall on a client's property.

Alameda Engineering has been providing a wide range of foundation and drainage services for residential clients throughout the Bay Area since 1989. The family-owned and operated company has the capabilities to work on challenging repairs such as failing retaining walls, failing or failed hillsides, sinking and subsiding foundations, and flooding and seepage problems. It also has special expertise with French drains and sump pump installations.

Owner Lance Capilla says Alameda Engineering’s entire team takes pride in delivering honest, straightforward service and helping customers overcome stressful situations. “Foundation and drainage problems can threaten a home’s safety, so being able to resolve those issues is incredibly fulfilling. Our clients know they can trust us to tell it like it is and focus on efficiently solving their problems.”

Alameda Engineering prioritizes customer satisfaction by addressing underlying concerns with a common sense approach—first and foremost fixing the problem, and then leaving every job site in the best possible shape. "For most people, their yards are important to them because they took years of planning and planting to be established,” says Mr. Capilla. “Although some things are unavoidable, we strive to leave each homeowner’s yard in the best possible condition. Ultimately, we aim to deliver peace of mind and a job well done."

“Our clients are our top priority, so we’re committed to fixing their issues while providing them with excellent service. Whether it’s preventing flooding or repairing a foundation, our goal is to leave every client satisfied with both the results and their overall experience working with us.”

Protect your home by taking steps to correct drainage issues.
Poor drainage can be a real problem for homeowners, particularly those who live in sloped areas or at low elevations. When the soil around a home is saturated with groundwater, it can cause the foundation to expand, leading to cracks and settlement over time. Additionally, water running down sloped areas can wash soil away, causing damage to gardens, sidewalks and foundations—a process known as soil erosion. Further symptoms of improper drainage include pooling water, decaying landscape materials, uneven or damaged hardscapes or paved areas, and flooding.

So, what can homeowners do about this problem? Lance Capilla, owner of Alameda Engineering in Castro Valley, says effectively managing improper drainage requires the expertise of a professional. “A foundation contractor can help solve your drainage problems by diverting excess water away from your home. There are a few ways to do this, depending on the nature of your home’s location and landscape features.”

One common way to combat drainage issues is by installing a French drain—a trench filled with gravel or rock that redirects water away from the home’s foundation or other problem areas. A similar measure is installing a drainage basin at the lowest point on the property and connecting a corrugated pipe to an outlet.

For sloped areas where soil erosion is an issue, a potential solution is installing a retaining wall. This type of structure is often used in sloped areas where extra support is needed to prevent the soil from moving downhill. Not only do retaining walls prevent soil from washing away, but they also improve safety by making hillsides less prone to mudslides. Retaining walls can also be used to create more usable space on a property by leveling out sloped landscapes.

Other ways to address drainage issues include improving your soil, aerating your lawn and regrading your landscape. An experienced foundation contractor can assess your property and identify the most effective steps you can take to combat improper drainage.

Maintaining customer satisfaction is a key component of any business, but it’s even more important for foundation contractors that have earned Diamond Certified. For Alameda Engineering, the easiest way to keep clients happy is to take a “hands on” approach to every job. “I’ve been in this industry for over 40 years, and even though I’m the owner of the company, I regularly visit jobsites and keep tabs on the progress of each project,” says owner Lance Capilla. “A lot of company owners prefer to reign from afar at this point in their careers, but I like to stay immersed in my business.”

Alameda Engineering has been providing foundation and drainage services for residential clients throughout Alameda County since 1989. The family-owned and operated company works on everything from foundation repairs and replacements to drainage systems and retaining walls, and it also has special expertise with sewer lateral replacement projects.

Unlike less experienced foundation contractors that become less customer-focused as they expand their operations, Alameda Engineering prioritizes quality work and customer care over corporate growth. “If you want a bigger company where you’re talking to 10 different guys, that’s not us,” says Mr. Capilla. “We’ve made it a point to stay small, which allows us to focus on each individual customer. We take a personal interest in every job and we’re always there when our customers need to reach us, which they really appreciate.”

Ultimately, Mr. Capilla sees Alameda Engineering’s vast amounts of industry experience as its most important attribute. “After 40 years, we’ve pretty much seen it all,” he affirms. “Even before we start the job, we can typically give the client an idea of how it’s going to go. We’ll explain how long it will take, go over any problems that we might run into and take the time to answer their questions."

Lance Capilla, Owner-Alameda EngineeringLance Capilla, Owner

Diamond Certified Researched Capabilities on Alameda Engineering

Service Area

serving area
The Bay Area
Serving the Bay Area

Main Services

Drainage
  • Drainage
  • Emergency Drainage
  • Floor Drains
  • French Drains
  • Gutter Drains
  • Landscape Drainage
  • Roof Drains
  • Sewer And Drain Cleaning
  • Sewer Drains
  • Shower Drains
  • Sink Drains
  • Trench Drains
Foundation Contractor
  • Basement Repair
  • Crawl Space Repair
  • Foundation Crack Repair
  • Foundation Engineering
  • Foundation Inspection
  • Foundation Repair
  • House Leveling
  • Pier And Beam Foundation Repair

Additional Services

Foundation Repairs & Replacements
Retaining Walls
Drainage Systems
Concrete Construction

Company Info

Hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
Closed
Closed
Mon – Sat: 7am – 6pm
Website
Contact
Alameda Engineering

Capabilities Table

Company Name
Alameda Engineering
Phone Number
DCID Number
DCID5105376550
Managers
Lance Capilla, Owner
Years in Industry
46 (Manager)
# of Employees
6
License
A562641
Insurance
Liability Insurance,
Workers' Compensation
Founded
1989
Customer Type
Residential

Certifications & Awards

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Alameda Engineering Website and External Feeds

FAQs

By Alameda Engineering

Can you identify where the water is coming from?

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Alameda Engineering Ratings and Survey Responses

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Alameda Engineering
20 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
1 CONSECUTIVE YEARS
SINCE NOVEMBER 2024
CERT 2819

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 20 Verified Customers

John B.

I felt Lance was extremely experienced and explained the process. The job needed to be secure for our bank after a huge slide. He was very knowledgeable and easy to work with. His team that we used also provided us with survey, drilling, etc. I have given his name to others that had a slide and erosion like we did.

His honesty in a difficult situation, Lance was here every day of the job, so we didn't have to worry about workmanship.

Verified Customer of Alameda Engineering, 1 of 20

10 Quality
Yes Loyalty
Andy Z.

They were really good at explaining to us why we needed their expertise over a general contractor. A lot goes into what they do, not just hard labor, but very specific calculations and quality control. I felt like they did a good job.

So, like I said, it was their knowledge and expertise within their field, foundation work requires companies to be perfect, without mistakes, otherwise everything fails.

Verified Customer of Alameda Engineering, 2 of 20

10 Quality
Yes Loyalty
Conner

I thought they did a good job and they worked with the main contractor for some specialized stuff. I'm pretty sure it went well, because the whole project went smoothly.

They just got done what need to be done, so we could continue with the other work.

Verified Customer of Alameda Engineering, 3 of 20

10 Quality
Yes Loyalty
Tim W.

Experts in what they do, their type of work is very technical, so it requires very specific drawings and calculations, and from what I know, they were experts.

They knew what they were doing and they truely wanted to do it correctly.

Verified Customer of Alameda Engineering, 4 of 20

10 Quality
Yes Loyalty
Jeff G.

Lance goes beyond the call of duty and he has been in the business for many years. He is neat, clean and he gets the job done on time.

Lance goes beyond the call of duty and he has been in the business for many years. He is neat, clean and he gets the job done on time.

Verified Customer of Alameda Engineering, 5 of 20

10 Quality
Yes Loyalty
Vee H.

Lance was very knowledgeable, efficient and worked cleanly. He also provided services that I could trust and he did quality work.

Just the knowledge, experience and the help that was provided by Lance

Verified Customer of Alameda Engineering, 6 of 20

10 Quality
Yes Loyalty
Georgie H.

I had a problem and they were the only people who could fix it. They followed up and I have recommended them to several people.

Their expertise, professionalism and knowledge

Verified Customer of Alameda Engineering, 7 of 20

10 Quality
Yes Loyalty
Kenny W.

They gpt the job done in a very efficient and professional manner.

They showed up on time, provided the work that was requested and the final product was more than what was expected.

Verified Customer of Alameda Engineering, 8 of 20

10 Quality
Yes Loyalty
Steve K.

On time and no extras or added pricing, they came in on budget.

I appreciated their expert advice and they came up with ideas that I had not considered.

Verified Customer of Alameda Engineering, 9 of 20

10 Quality
Yes Loyalty
Randy S.

I thought they were competent, thorough, honest, and capable.

I love Lance.

Verified Customer of Alameda Engineering, 10 of 20

10 Quality
Yes Loyalty
Mike T.

Professional experts, they know better than anyone else.

They are honest and their knowledge. If someone is unsure about certain aspects, they have a whole company of people who can double and triple check.

Verified Customer of Alameda Engineering, 11 of 20

10 Quality
Yes Loyalty
Mr. F.

It was great and they met or exceeded our expectations.

Great customer service and they were knowledgeable. They got the job done.

Verified Customer of Alameda Engineering, 12 of 20

10 Quality
Yes Loyalty
Darlene P.

They put up a wall and I am happy with it.

They came in, did the job and they cleaned up after themselves.

Verified Customer of Alameda Engineering, 13 of 20

10 Quality
Yes Loyalty
Pam K.

Quality, courtesy, and staying on schedule

Professional service, communication, worked carefully with constant cleanup

Verified Customer of Alameda Engineering, 14 of 20

10 Quality
Yes Loyalty
Gary H.

If you want it done right, use them.

They kept me appraised of every step, they asked me questions if a decision was to be made and they stuck to their bid.

Verified Customer of Alameda Engineering, 15 of 20

10 Quality
Yes Loyalty
Jen

They were awesome.

I think it was their confidence in what needed to happen, no second guesses

Verified Customer of Alameda Engineering, 16 of 20

10 Quality
Yes Loyalty
Leonard G.

We had a difficult drainage issue. Lance and his team solved it and we no longer have water in our subbasement. In addition, the first year after the work was done, he stopped by to check on it.

He's very thorough, honest and hard working.

Verified Customer of Alameda Engineering, 17 of 20

9 Quality
Yes Loyalty
Joseph T.

They were problem solvers and they did the work quickly and efficiently.

The best part was that they tried to figure out a solution to my problem.

Verified Customer of Alameda Engineering, 18 of 20

9 Quality
Yes Loyalty
Helen H.

They are very good and everybody uses them in my neighborhood.

They came in and they did the job. They cleaned up. It was well done and it was on time.

Verified Customer of Alameda Engineering, 19 of 20

9 Quality
Yes Loyalty
Pat M.

I would recommend them.

They are local and they follow up with everything. They know what they are doing and their drainage solutions work.

Verified Customer of Alameda Engineering, 20 of 20

8 Quality
Yes Loyalty
READ ALL 20 SURVEY RESPONSES