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Air Sharks LLC

Heating & Air Conditioning
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Monterey  San Benito  Santa Clara  Santa Cruz Counties
Diamond Certified Company Report
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Air Sharks LLC
88 SURVEYS
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  • star image
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  • Rating
1 CONSECUTIVE YEAR
SINCE JULY 2024
CERT 2791

Diamond Certified Ratings Dashboard

88

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 88 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Air Sharks LLC
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Diamond Certified Video Reports on Air Sharks LLC

Diamond Certified Researched Articles on Air Sharks LLC

researched article

Three Air Sharks team members prepare to work on a customer's HVAC job.

Air Sharks LLC provides a wide range of HVAC services for residential clients throughout the South Bay. In addition to installing, repairing, and maintaining heating and air conditioning systems made by industry leaders like Daikin and Lennox, the company offers various services that are designed to improve indoor air quality, including ductwork inspection and cleaning.

Owner Khaled Alsaka credits much of Air Sharks’ success to its passion for transforming the HVAC process with insightful education, collaborative solutions and top-tier products. “As a pioneering force in the industry, we leverage our extensive expertise to provide our customers with seamless guidance,” he says. “Our dedication to excellence motivates us to continuously exceed expectations, ensuring every interaction reflects our unwavering commitment to delivering five-star service.”

Air Sharks offers personalized consultations so it can provide each job with tailored heating and cooling solutions, which Mr. Alsaka says is important for ensuring positive results. “We take great pride in our craftsmanship and attention to detail. Every phase of our process allows us to showcase our expertise, resulting in highly satisfied customers who are eager to share their experience with others.”

“We believe in educating, supporting and serving each client throughout the entirety of their HVAC project. We build confidence through our genuine approach and commitment to transparency, trust, and outstanding service. Our mission is to drive change within the HVAC industry by refocusing on the consumer experience and the skilled technicians who make it possible.”

Have a professional inspect your HVAC system to ensure it operates to its full potential.
Most homeowners don’t know how to tell if their furnaces or air conditioning systems are working properly—at best, they can tell if it feels too hot or too cold in a particular room. Inspecting an HVAC system requires training in a wide variety of procedures, including tune-ups that are designed to check air flow and comprehensive ductwork services. If a room is too hot or too cold, that sometimes indicates a problem with the ductwork, and it takes a professional to properly check that.

The specific configuration of your house also plays an important role in the efficiency of your HVAC system, which is why “cookie-cutter” approaches to installing ductwork seldom work. Not every room should have the same air flow—for example, small, enclosed spaces like bathrooms should have less flow than bedrooms or family rooms. The main goal is to direct more heat or cool air to the bigger rooms. If all your vents have the same air flow, something is wrong and should be addressed by a professional.

Heating and air conditioning aren’t just about comfort—a properly sized, well-maintained HVAC system can significantly improve your indoor air quality. If your home or business has a problem with dust, adding an air filtration system can be a significant health bonus, and ultraviolet (UV) light systems can help control mold and mildew. If anyone in your house has respiratory or allergy problems, installing indoor air quality products can reduce their need for certain medications and contribute to their overall health. “Implementing enhancements such as zoning, insulation and thermostat setting adjustments can also significantly boost the comfort levels within your home,” adds Khaled Alsaka, owner of Air Sharks LLC in San Jose.

When it comes to knowing when to repair your HVAC system, Mr. Alsaka says it’s all about identifying warning signs. “Look out for signs like unusual noises, inconsistent temperatures, poor airflow, increased energy bills and frequent cycling. If you notice any of these issues, schedule a diagnostic as soon as possible to prevent further damage to your system.”

Maintaining customer satisfaction is a key focus of any successful business, but it’s even more important for HVAC contractors that have earned Diamond Certified. For Air Sharks LLC, keeping clients happy comes down to three main factors: exceptional service, unparalleled warranties and a commitment to long-term excellence. “Whether we’re optimizing a heating system during the coldest days of the year or ensuring an air conditioner performs at its best during a heat wave, we’re dedicated to supporting our customers every step of the way,” says owner Khaled Alsaka. “Our customer service mindset drives us to bring amazing results and phenomenal collaborations with our clients.”

Air Sharks has been providing heating, ventilating and air conditioning services for residential clients throughout the South Bay since 2022. In addition to installing, repairing, and maintaining HVAC systems made by industry leaders like Lennox and Daikin, the company has the in-house capabilities to clean ductwork and perform other services that are designed to improve indoor air quality.

Unlike less experienced HVAC contractors that take a “hands off” approach to keeping their clients informed during their jobs, Air Sharks provides each customer with expert guidance and education. “Our skilled technicians and seasoned project managers offer professional advice to ensure a smooth process,” affirms Mr. Alsaka. “Our sincerity and enthusiasm for building relationships with our clients truly sets us apart from our competitors.”

Another distinguishing characteristic of Air Sharks is its dedication to quality control in every aspect of its operations, which Mr. Alsaka says is important for ensuring positive results. “Whether it’s an initial diagnostic, a follow-up consultation or a complete installation, our dedicated quality control managers carefully monitor and document every detail of the work. This commitment to quality allows us to consistently provide our clients with outstanding craftsmanship.”

Diamond Certified Researched Capabilities on Air Sharks LLC

Service Area

South Bay
Serving the South Bay, Including San Jose, Santa Clara, Sunnyvale, Cupertino, Mountain View, Palo Alto, Campbell, Saratoga, Los Gatos, Morgan Hill, Milpitas and Redwood City

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair

Additional Services

HVAC Installation, Maintenance & Repair
Heat Pumps
Ductwork Cleaning
Water Heater Maintenance, Repair & Replacement

Company Info

Hours
Mon
08:00 am - 07:00 pm
Tue
08:00 am - 07:00 pm
Wed
08:00 am - 07:00 pm
Thu
08:00 am - 07:00 pm
Fri
08:00 am - 07:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 7pm
Website
Contact
Air Sharks LLC

Capabilities Table

Company Name
Air Sharks LLC
Phone Number
DCID Number
DCID4084782814
Managers
Khaled Alsaka, Owner
Years in Industry
9 (Manager)
# of Employees
28
License
1100692
Insurance
Liability Insurance,
Workers' Compensation
Founded
2022
Customer Type
Residential
Warranties & Guarantees
7-Guarantee Package on HVAC Installations, 12-Year Parts & Labor Warranty
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

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Brands

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Air Sharks LLC Website and External Feeds

Company Suggested Links

FAQs

By Air Sharks LLC

Why should I invite your technicians into my home?

When should I schedule HVAC maintenance?

What’s involved in a routine HVAC maintenance visit?

How do I know if my HVAC system needs to be repaired or replaced?

How can I make sure my HVAC system operates efficiently and lasts as long as possible?

Do you offer annual memberships?

What energy-efficient upgrades are available for my HVAC system?

Can I install a smart thermostat with my existing HVAC system?

Air Sharks LLC Ratings and Survey Responses

diamondcertified logo
Air Sharks LLC
88 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
1 CONSECUTIVE YEARS
SINCE JULY 2024
CERT 2791

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 88 Verified Customers

Paul G.

Just make sure the person that comes to you is correct, because the last guy gave me quote, and I was happy with that, but guy before that was bad. They already fired him.

I love Dimitri, my service technician.

Verified Customer of Air Sharks LLC, 1 of 88

10 Quality
Yes Loyalty
Marilyn C.

I've already referred them to a couple of people including my sister who had them work on her A/C. I was very pleased with them.

As a homeowner and a female, sometimes, we may appear to be annoying with all of our questions and concerns, but they were very patient and nice with me. They were also all different ages, and from the oldest to youngest, they were very respectful.

Verified Customer of Air Sharks LLC, 2 of 88

10 Quality
Yes Loyalty
Kiran P.

Those guys are very professional. I already gave a Google review. They are fantastic.

They knew what they were doing, were professional, friendly, clean and did some extra things we didn't discuss, super quality.

Verified Customer of Air Sharks LLC, 3 of 88

10 Quality
Yes Loyalty
Jason S.

This is a very good service. I have already recommended them to a few people.

The service is very good and they did very well. The system is working nicely.

Verified Customer of Air Sharks LLC, 4 of 88

10 Quality
Yes Loyalty
Yvonne A.

I would recommend them. They are way better than the company we had before.

I like the programs and stuff. They are really good.

Verified Customer of Air Sharks LLC, 5 of 88

10 Quality
Yes Loyalty
Sharon P.

They were great. I have already recommended them to 3 people.

They are an honest company. The other companies we got bids from said that we needed new air ducts, but they did not. They had a better presentation, more products to choose from, gave us prices upfront and they blew away the competition.

Verified Customer of Air Sharks LLC, 6 of 88

10 Quality
Yes Loyalty
Martha E.

I would highly recommend them and have recommended them.

They are highly qualified and professional. I am very happy with them.

Verified Customer of Air Sharks LLC, 7 of 88

10 Quality
Yes Loyalty
Kenny G.

I liked them. They were prompt and the prices are good.

The person that came out was very detailed and had good communication.

Verified Customer of Air Sharks LLC, 8 of 88

10 Quality
Yes Loyalty
Sherri C.

We have had it less than a year and it works perfectly.

The install went well. They were thorough and friendly.

Verified Customer of Air Sharks LLC, 9 of 88

10 Quality
Yes Loyalty
Krishan S.

They are very conscious about the work that they do.

They have always been very nice and given immediate service.

Verified Customer of Air Sharks LLC, 10 of 88

10 Quality
Yes Loyalty
William M.

Overall, they were good and explained everything.

Dimitri came out and was very nice, honest and did a detailed inspection.

Verified Customer of Air Sharks LLC, 11 of 88

10 Quality
Yes Loyalty
Madison L.

They were great. It was easy and straightforward.

Everything was great and really quick. They were friendly and good vibes.

Verified Customer of Air Sharks LLC, 12 of 88

10 Quality
Yes Loyalty
Kenice S.

I was very pleased with their service and price.

They were very clean and neat. They cleaned up really well before left. They were great.

Verified Customer of Air Sharks LLC, 13 of 88

10 Quality
Yes Loyalty
Daniel K.

I think they're good quality and low cost.

They went above and beyond and did more than contracted.

Verified Customer of Air Sharks LLC, 14 of 88

10 Quality
Yes Loyalty
Eugene L.

I would say they are good and to use them.

Professional, informative and did a good job

Verified Customer of Air Sharks LLC, 15 of 88

10 Quality
Yes Loyalty
Jacob K.

I have recommended them to my neighbors.

Professional and quick service

Verified Customer of Air Sharks LLC, 16 of 88

10 Quality
Yes Loyalty
Emily W.

I have referred my colleague to them.

I think they are professional. The technicians are patient and answer my questions.

Verified Customer of Air Sharks LLC, 17 of 88

10 Quality
Yes Loyalty
Jackson A.

I don't have any comments for that.

They are punctual and clean up after the job very well. The pricing did not change.

Verified Customer of Air Sharks LLC, 18 of 88

10 Quality
Yes Loyalty
Aurora A.

I would definitely recommend them.

Since I got my unit installed, everyone has been very, very nice. I don't know if it's because I'm a senior citizen, but they go a little beyond. This last one in particular, I can't remember his name, but he was extremely nice. Excellent customer service

Verified Customer of Air Sharks LLC, 19 of 88

10 Quality
Yes Loyalty
Jacob N.

I would and have recommended them.

Precise in explaining what needs to be done, cost effective and gave the right directions

Verified Customer of Air Sharks LLC, 20 of 88

10 Quality
Yes Loyalty
Tina N.

I would definitely recommend them.

They are professional, quick and great at what they do. I appreciated the work that they did.

Verified Customer of Air Sharks LLC, 21 of 88

10 Quality
Yes Loyalty
Charlotte J.

It's a good company to work with.

They say what they are going to do, are on time, courteous and follow directions. I could go on and on. They were very good.

Verified Customer of Air Sharks LLC, 22 of 88

10 Quality
Yes Loyalty
Eric C.

They are honest, but expensive.

They gave good advice.

Verified Customer of Air Sharks LLC, 23 of 88

10 Quality
Yes Loyalty
Michael K.

They have been amazing so far.

It has been great, no hiccups and no gotcha's. I am very glad to go with them.

Verified Customer of Air Sharks LLC, 24 of 88

10 Quality
Yes Loyalty
Cindy C.

Very professional and thorough

The gentleman was very diligent and went over everything with us.

Verified Customer of Air Sharks LLC, 25 of 88

10 Quality
Yes Loyalty
Steve A.

I am very happy with them.

They are very professional, courteous and efficient.

Verified Customer of Air Sharks LLC, 26 of 88

10 Quality
Yes Loyalty
James Z.

I have recommended them.

Helped me alot with my project and they were great.

Verified Customer of Air Sharks LLC, 27 of 88

10 Quality
Yes Loyalty
Jennifer Z.

I have recommended them.

Very responsive and good

Verified Customer of Air Sharks LLC, 28 of 88

10 Quality
Yes Loyalty
Oliver K.

I have recommended them.

I am very satisfied with their work, thank you.

Verified Customer of Air Sharks LLC, 29 of 88

10 Quality
Yes Loyalty
Doug W.

They are a good company.

The guys do a good job, a fast job and are really good about wearing protective shoe coverings.Everything looked nice and clean when they were done. It was a good install.

Verified Customer of Air Sharks LLC, 30 of 88

10 Quality
Yes Loyalty
Ella M.

I highly recommend them.

Responsive, and overall, we are very happy with the great service.

Verified Customer of Air Sharks LLC, 31 of 88

10 Quality
Yes Loyalty
Danny K.

I would recommend them.

They were quick, efficient and flexible. We were renovating and installing solar panels and they were willing to work around our schedule.

Verified Customer of Air Sharks LLC, 32 of 88

10 Quality
Yes Loyalty
Luke D.

I would recommend them.

Prompt and professional with everything starting from the quote to the resolution

Verified Customer of Air Sharks LLC, 33 of 88

10 Quality
Yes Loyalty
Liz K.

I would recommend them.

The guy was really nice, came when he said he would and did what he said he was going to do.

Verified Customer of Air Sharks LLC, 34 of 88

10 Quality
Yes Loyalty
Deborah P.

I would recommend them.

Consistency

Verified Customer of Air Sharks LLC, 35 of 88

10 Quality
Yes Loyalty
Miriam T.

I would recommend them.

Immediate response

Verified Customer of Air Sharks LLC, 36 of 88

10 Quality
Yes Loyalty
James L.

I would recommend them.

Really nice worker that came out, he told me all the details and gave all the options for me to make an informed decision.

Verified Customer of Air Sharks LLC, 37 of 88

10 Quality
Yes Loyalty
Luna B.

I would recommend them.

Just responsiveness and communication

Verified Customer of Air Sharks LLC, 38 of 88

10 Quality
Yes Loyalty
David C.

I would recommend them.

Good prices, knowledgeable and great customer service

Verified Customer of Air Sharks LLC, 39 of 88

10 Quality
Yes Loyalty
Robert L.

I would recommend them.

I told them what I wanted and they did a great job.

Verified Customer of Air Sharks LLC, 40 of 88

10 Quality
Yes Loyalty
Richard L.

It was a good service.

Good service, prompt reply and they stuck to the budget.

Verified Customer of Air Sharks LLC, 41 of 88

10 Quality
Yes Loyalty
Randy T.

It is a good vendor.

They fixed the issue that I had. They diagnosed and replaced that section.

Verified Customer of Air Sharks LLC, 42 of 88

10 Quality
Yes Loyalty
Sofia T.

Very professional

They addressed all of my concerns, answered my questions and made me feel comfortable using them.

Verified Customer of Air Sharks LLC, 43 of 88

10 Quality
Yes Loyalty
Avery Y.

They are awesome.

The service is great, the price is reasonable and they are responsive.

Verified Customer of Air Sharks LLC, 44 of 88

10 Quality
Yes Loyalty
Zoey S.

They were good.

They did what I asked them to do.

Verified Customer of Air Sharks LLC, 45 of 88

10 Quality
Yes Loyalty
Samuel L.

To use them

They seem very honest and the pricing is good.

Verified Customer of Air Sharks LLC, 46 of 88

10 Quality
Yes Loyalty
Candy C.

Use them.

They did a fantastic job.

Verified Customer of Air Sharks LLC, 47 of 88

10 Quality
Yes Loyalty
Barry L.

I would say they got things done on schedule and were flexible with a situation that backed up.

They were on time and got the job done as contracted and efficiently.

Verified Customer of Air Sharks LLC, 48 of 88

9 Quality
Yes Loyalty
Richard S.

I already referred one person and they had a system installed.

Their ability and the cost is competitive.

Verified Customer of Air Sharks LLC, 49 of 88

9 Quality
Yes Loyalty
Riley M.

They are good. I posted on Yelp and would recommend them.

We were looking into a new A/C and they were competitive and had quality products.

Verified Customer of Air Sharks LLC, 50 of 88

9 Quality
Yes Loyalty