Acur-it Auto Repair services and repairs all types of automobiles, vans, and pick-ups at its Rohnert Park facility. Established in 1980, the ASE Blue Seal Certified company specializes in Japanese, domestic and hybrid vehicles, and it handles everything from engine overhauls and timing belt replacements to basic services and tune-ups.
Owners William Trbovich and Kevin Lemus have decades of experience in the auto repair business and are factory-trained by companies such as Honda, Acura, Nissan, and Mitsubishi. Mr. Trbovich's 20 years of Honda factory experience and training have earned him several customer satisfaction and training awards from American Honda.
Acur-it Auto Repair’s mechanics are ASE Certified and factory-trained to offer services that are specific to customers’ vehicles. They practice preventive maintenance to save customers money and trouble, says Mr. Trbovich, and they work to enhance the value of every vehicle that comes through the company’s doors. Acur-it Auto Repair has received the “Best in Rohnert Park Auto Repair” award from the U.S. Local Business Associates 24 years in a row.
“We concentrate on satisfying our customers, and we always aim to exceed their expectations of service, quality, and value. It’s our goal to give them the highest quality, most honest and reliable auto repair services possible. Our customers are our best form of advertising. We abide by a simple motto: Nobody cares how much you know until they know how much you care.”
Preventive maintenance will extend the life of your car.
Heavy repair work may be inevitable at some point in your vehicle’s life, but taking preventive measures can safeguard against terminal problems and improve its overall performance. To keep your car operating as efficiently as possible, consider the following tips:
Timing belt
Many auto mechanics believe the timing belt is the most neglected part of a car’s internal system. “If the timing belt isn’t replaced at the proper interval, it can break and damage the engine,” explains William Trbovich, owner of Acur-it Auto Repair in Rohnert Park. “If you don’t stay on top of this, a routine service that costs about $600 could turn into a $4,000 valve job.”
Fluids and tire pressure
Every three months (more often if specified by your vehicle owner’s manual) and prior to a road trip, check your car’s fluids, including transmission fluid, brake fluid, power steering fluid, radiator coolant and windshield washer fluid. Keeping these fluids at their full-level marks helps lubricate your car’s moving parts, which reduces reduce fiction, heat and general wear. Also, make sure to inflate your tires to the proper levels. Underinflated tires wear down more quickly and can also lower your car’s gas mileage.
Maintenance schedule
Each car has a different maintenance schedule, so it’s vital that your mechanic has access to the latest service bulletins and databases from manufacturers. “For instance, if you don’t replace the coolant at the specified interval, it can degrade and become acidic, which will damage the cooling system and engine,” shares Mr. Trbovich.
Antifreeze
Prior to winter, have an auto shop check your car’s antifreeze with a hydrometer (a device that takes a sample of antifreeze and specifies how cold the temperature can become before it freezes). The antifreeze should be able to withstand temperatures of at least 30 degrees below the coldest winter temperature. To avoid frozen antifreeze, purchase only the type specified in the vehicle owner’s manual—improper antifreeze can crack an engine’s block, which could result in thousands of dollars of repair work.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Acur-it Auto Repair, achieving and maintaining a high level of customer satisfaction has resulted in an extremely loyal clientele base that's quick to refer the shop to others–even if they live far away from its Rohnert Park facility. "We had a customer who had a leaky water pump and wanted to tow his car to us from his home in Willits, which is more than 100 miles away," says owner William Trbovich. "I told him the tow would cost more than the repair, but he didn't care. That's a special kind of trust and loyalty. Ultimately, we want our services to instill those feelings in all our customers."
Acur-it Auto Repair has been servicing all types of automobiles, vans and pick-ups (with a special focus on Japanese, domestic and hybrid vehicles) since 1981. The company's ASE-certified technicians are trained to handle everything from engine overhauls and timing belt replacements to basic services and tune-ups. "We practice preventative maintenance to save our customers money and trouble," adds Mr. Trbovich. "Our goal is to enhance the value of every vehicle that comes through our doors."
Unlike auto repair shops that try to offer extra services that aren't directly related to customers' primary vehicle problems, Acur-it Auto Repair only provides services that are recommended by each car's manufacturer. "Some shops will try to convince customers they need to flush their cooling, transmission or brake fluids, but the manufacturers only recommend draining and filling those fluids," says Mr. Trbovich. "We don't ever try to sell our customers services they don't need, and they respect us for that."
To further differentiate itself from its competition, Acur-it Auto Repair requires all its technicians to undergo a rigorous training program that keeps them up-to-date on the industry's latest technological advancements and repair methods. "Our customers rely on our expertise, so staying on top of our training allows us to supply them with confidence," says Mr. Trbovich. "It's our goal to give them the highest quality, most honest and reliable auto repair services possible."
