Acme Sunshades Enterprise Inc. designs, manufactures, installs, cleans, repairs, and recovers all types of awnings, sunshades, canopies, and pergolas for residential and commercial clients throughout the Bay Area. The company offers traditional and modern products that are custom designed to meet a wide range of needs, and it also carries specialty products like outdoor furniture covers, tents for special events, custom fabric structures, and more.
President Chih Ling Han says Acme Sunshades Enterprise’s long-standing legacy in its community is one of its most important attributes. “This company was founded in 1922, so we have a lot of history in this area. People come to us and refer us to others because they trust our expertise and know we have what it takes to provide excellent customer service.”
Acme Sunshades Enterprise takes a full-service approach to its customers’ awning projects, from creating drawings and renderings of their products to procuring city permits and handling insurance requirements. “From the moment a customer contacts us until the day their awning is installed, we take care of everything,” affirms Mr. Han. “We have the in-house capabilities to make sure each project progresses quickly and efficiently.”
“We strive to exceed our customers’ expectations on every project, and we’re able to do that by providing them with high-quality products that add protection, beauty, comfort, and style to their properties. Our continuing mission is to uphold our tradition of excellence and stay true to our slogan: ‘Keeping You Cool Since 1922.’”
If you’re thinking about installing a new awning, make sure you’re familiar with the latest industry innovations. Home automation is all the rage these days—everything from home lighting to door locks is controllable via computerized sources like laptops and smartphones. According to Chih Ling Han, president of Acme Sunshades Enterprise Inc. in San Leandro, consumers will soon be able to do the same with their awnings and sunshades. “Somfy, one of the leading manufacturers of electronic retractable awnings, is developing a mobile app that will allow home and business owners to control their automated shades from their smartphones,” he explains. “That technology is coming out very soon.”
Mr. Han says this new technology will enable users to streamline control of their various shade products. “Right now, many people use separate remotes to control their shades, screens and retractable awnings. With the smartphone app, users will be able to control all of these through a single source, which will simplify things and save time.”
Automation isn’t the only aspect of sunshade technology where innovation is taking place. “Fabric has also changed a lot over the years,” says Mr. Han. “One of the most recent developments is a new kind of fabric that utilizes ‘self-cleaning’ technology. When it rains, the properties of the fabric are such that the moisture activates the fibers and causes them to repel dirt. This way, following the rain, the fabric is actually cleaner than it was before.”
As Mr. Han explains, there are several benefits to this new innovation. “In addition to keeping awnings looking clean and preserving their color, this self-cleaning fabric reduces the need for maintenance, which saves time and money.” However, Mr. Han says this up-and-coming technology currently comes with a steep price tag. “Because it’s so new, it’s still pretty expensive, so it’s not particularly cost-effective at this point. However, this technology is definitely where things are headed, and it should be more affordable in the future.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for awning companies that have earned the prestigious Diamond Certified award. For Acme Sunshades Enterprise Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: take a detail-oriented approach to its clients' projects and make sure all their needs are met. "Customer service is our top priority," affirms President Chih Ling Han. "By keeping our clients well-informed, we can ensure there are no surprises. Also, after their jobs are complete, we follow up to make sure they're completely satisfied with the results."
Acme Sunshades Enterprise designs, installs, cleans, and repairs awnings, sunshades, canopies, and pergolas for residential and commercial clients throughout the Bay Area. The company offers traditional and modern products that are designed to meet a variety of needs, and it also carries specialty products like outdoor furniture covers, custom fabric structures, and tents for special events.
Unlike less experienced awning companies that lack the latest training and equipment and are forced to limit their services as a result, Acme Sunshades Enterprise has the in-house capabilities to handle every step of the process for its customers. "With our expertise, we're able to handle everything from design to manufacturing to installation," says Mr. Han. "We customize each installation to meet the client's needs and give their home or commercial property a unique look."
Another attribute that sets Acme Sunshades Enterprise apart from its competition is its extraordinary longevity. "We were founded in 1922, so we're one of the oldest companies in the Bay Area," says Mr. Han. "After more than 90 years in business, we've seen just about everything there is to see, which means we have the knowledge and experience to tackle any job that comes our way."