Ace’s Garage Door Repair & Installation provides a complete range of garage door services for residential clients in Santa Clara, San Mateo, Alameda, Contra Costa, Solano, Marin and Sacramento Counties. In addition to installing and repairing all types of wood, steel, and aluminum garage doors, the company sells a variety of accessories and decorative hardware that allow customers to enhance the appearances of their doors.
Owner Moe Salem says Ace’s Garage Door Repair & Installation is able to offer such a high level of quality because it focuses solely on residential properties instead of splitting its time between homes and commercial buildings. “We have a lot of experience dealing with garage door problems that are specific to homeowners. When we fix a door, the customer is truly happy because we’re helping them secure the safety of their home.”
Ace’s Garage Door Repair & Installation uses high-quality, American-made parts on every door, which Mr. Salem says goes a long way toward ensuring quality and longevity. “A lot of companies use oil-tempered or galvanized springs, which tend to wear out after years of use and exposure to weather, but our springs are designed to last. It’s a small choice, but it makes a big difference.”
”Our number one goal is to make sure our customers are happy, so we do whatever it takes to make that happen. We're committed to helping every customer keep their personal belongings safe and maintain their home for many years.”
Take simple steps to get years of service from your garage door and its opener.
It’s said that a little prevention is worth a lot of repair, and that’s especially true when it comes to garage doors and their opening systems. Garage doors and automatic openers aren’t cheap, but they should last a long time with good maintenance and a little extra care.
The first thing to do is choose the right garage door for your home. “If you’re living in an area with a lot of moisture, I recommend an aluminum door,” says Muhammed Salem, owner of Ace’s Garage Door Repair & Installation in Santa Clara. “They’re rust-proof and light, and many manufacturers offer a lifetime warranty on parts. They’re a little more expensive than other types of garage doors, but they’re worth it in the long run. Wood doors are beautiful, but they can soak up water, warp, crack, and become rusty and damaged over time.”
Once you’ve chosen a quality door and had it professionally installed, remember to have it serviced regularly (usually once a year) to keep it functioning correctly and safely. That means having a garage door professional balance the door, service the opener motor, tighten the springs, and lube and oil the door and chain. “You can use silicon spray on the moving parts in between visits from a professional,” adds Mr. Salem. “Do it once every six months or whenever you notice squeaking or grinding noises.”
If you’re planning to work on your garage door yourself, there are a few things you should keep in mind. Garage doors can be dangerous, so let your family know when you’re working on yours so they don’t accidentally open or close it. Unplug the garage door opener, and never attempt to tighten, loosen, replace or repair springs yourself. Regularly inspect your springs, cables, rollers, pulley and other hardware for signs of wear or damage. If something looks loose or worn, call a professional.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for garage door companies that have earned the prestigious Diamond Certified award. For Ace's Garage Door Repair & Installation, the key to achieving and maintaining high levels of customer satisfaction is simple: provide every client with fast service and high-quality work at a reasonable price. "Our customers are the reason we're here, so we always make sure they're happy with every aspect of our work," affirms owner Muhammad Salem. "We're committed to helping them in any way we can, and they recognize and appreciate that."
Ace's Garage Door Repair & Installation has been providing garage door services for residential clients in San Mateo, Alameda, Contra Costa, Solano, Marin and Sacramento Counties since 2009. The company installs and repairs all types of wood, steel, and aluminum garage doors, and it also sells decorative hardware and accessories so its customers can enhance the appearances of their doors.
Unlike garage door companies that hire inexperienced technicians and use outdated equipment in an effort to reduce their operating costs, Ace's Garage Door Repair & Installation maintains a staff of highly skilled industry professionals and uses the best replacement parts available on the market. "Our commitment to quality allows us to offer lengthy warranties on all our work," adds Mr. Salem. "Our replacement parts are guaranteed for five years, and our labor is guaranteed for one year."
Another distinguishing attribute of Ace's Garage Door Repair & Installation is its 24/7 availability, which Mr. Salem says is important for maintaining a loyal clientele base. "We work around the clock, and there aren't many garage door companies that can say that. We also provide same-day service for customers who need immediate help, and we offer two- and four-hour windows so they don't have to wait around all day."
