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Absolute Best Care

Tree Service & Landscape Maintenance - Commercial
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Alameda  Contra Costa  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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Absolute Best Care
24 SURVEYS
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  • star image
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  • Rating
6 CONSECUTIVE YEARS
SINCE APRIL 2019
CERT 2536

Diamond Certified Ratings Dashboard

24

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 24 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Diamond Certified Researched Articles on Absolute Best Care

researched article

Absolute Best Care’s staff takes a customer-oriented approach to tree work.

Absolute Best Care provides a wide range of tree care and landscape maintenance services for residential and commercial clients in parts of Alameda, Contra Costa, San Mateo, and Santa Clara Counties. The company currently services a number of homeowners associations, colleges, hotels, and city and state entities. In addition to handling everything from planting new trees to pruning, maintaining and removing existing trees, Absolute Best Care is qualified to install pavers, retaining walls, driveways, walkways and other products that help customers upgrade their landscapes.

Owner Michael Petrovich says Absolute Best Care’s customer-oriented approach to tree work has been a significant factor in its success. “We focus on giving our clients exactly what they want—if anything, they usually end up getting more value than they anticipated. Ultimately, we strive to leave their properties looking better than they did when we first arrived.”

Absolute Best Care prioritizes communication throughout every step of its customers’ projects, which Mr. Petrovich says is important for ensuring positive results. “We take the time to listen to our clients and clearly explain our work so here are no surprises. By drawing upon our knowledge, experience and communication skills, we’re able to help people bring their ideas to life.”

“Character is everything to us—we always do what’s right, even if it’s the type of work that no one will ever see. Our customers know that if they ever need help with their trees or landscapes, we’ll be there for them. Their satisfaction is our number one goal.”

When it comes to hiring a tree care company, look for one that adheres to industry-best practices for trimming, pruning and maintenance.
When tree care contractors and arborists agree to whatever their customers want, it can be detrimental to the health of the trees and cause serious long-term problems. “Sometimes people will want to cut a 60-foot tree in half, but that’s definitely not good for the tree,” says Michael Petrovich, owner of Absolute Best Care in Concord. “Industry standards exist for a reason, especially when it comes to pruning and maintenance.”

Regardless of what tree contractors are asked to do, Mr. Petrovich says they should care more about the long-term health and appearance of trees than the immediate demands of property owners. “Your contractor should prune your tree so it grows correctly and looks great for many years.”

The International Society of Arboriculture (ISA) has numerous standards that tree care professionals follow in order to best care for trees. Here are a few:


  • Branches should only be removed for a reason (dead branches, to improve the form of the tree, to reduce risk from falling branches, etc.).

  • Young trees should be pruned while they mature so they grow with good structure.

  • Mature trees should only be pruned as a corrective or preventive measure.

  • Weak, dead and diseased tree limbs can be removed at any time. Healthy branches should be pruned before spring growth.

  • Tree topping is harmful and should be avoided. Safer trimming techniques such as pruning back small branches and limbs can preserve a tree. Otherwise, removing the tree and replacing it with a smaller species may be the best solution.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree care companies that have earned the prestigious Diamond Certified award. For Absolute Best Care, the key to keeping clients happy is simple: utilize its decades of industry experience to provide them with exactly what they want. “Knowledge and experience are very important in this industry, and both of ours are strong,” says owner Michael Petrovich. “We have what it takes to bring our customers’ ideas to life.”

Absolute Best Care has been providing tree services for residential and commercial clients in Alameda, Contra Costa, and Santa Clara Counties since 2003. The company has the training and equipment to handle everything from planting new trees to pruning and removing existing trees, and it’s also qualified to install pavers, retaining walls, and other landscape-improving products.

Unlike less experienced tree care companies that do whatever their clients request without paying attention to what’s best for their trees, Absolute Best Care closely follows the standards of the International Society of Arboriculture (ISA) and takes the time to explain why those standards exist. “Sometimes people will want us to cut a tree in half or cut it back so it looks like a bush, but the ISA stresses a 25 percent reduction for good pruning, so that’s what we abide by,” explains Mr. Petrovich. “Some contractors might do that type of work to make a quick buck, but we care about the long-term health and appearance of our clients’ trees, so we always work on them with that in mind.”

Ultimately, Mr. Petrovich sees Absolute Best Care’s company-wide character as its most important attribute. “For example, we never ask our clients about bids they’ve received from other companies,” he says. “We’re interested in fulfilling their tree care needs, not beating another company’s price. We also don’t engage in hard-sell tactics. Of course, we always want a potential customer’s business, but we want to earn it the right way, and that means never trying to sell them something they don’t need.”

Michael Petrovich, Owner-Absolute Best CareMichael Petrovich, Owner

Diamond Certified Researched Capabilities on Absolute Best Care

Service Area

Alameda County
Contra Costa County
Santa Clara County
San Mateo County
Serving Portions of Alameda, Contra Costa, San Mateo and Santa Clara Counties

Main Services

Tree Service
  • Crown Lifting
  • Land Clearing
  • Shrub Trimming
  • Stump Grinding
  • Stump Removal
  • Tree Care
  • Tree Cutting
  • Tree Maintenance
  • Tree Pruning
  • Tree Removal
  • Tree Root Removal
  • Tree Trimming
Landscape Maintenance - Commercial
  • Bush Trimming
  • Commercial Lawn Care
  • Commercial Lawn Mowing
  • Green Lawn Care
  • Lawn Aeration Service
  • Lawn Cutting Service
  • Lawn Dethatching
  • Lawn Fertilization
  • Lawn Spraying
  • Sprinkler System Repair

Additional Services

Tree Pruning & Maintenance
Crown Reduction
Tree Planting
Tree Removal & Stump Grinding
Landscaping
Pavers & Retaining Walls
Driveways & Walkways

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 8am – 5pm
24-Hour Emergency Service Available
Website

Capabilities Table

Company Name
Absolute Best Care
DCID Number
DCID9256851119
Managers
Michael Petrovich, Owner
Years in Industry
40+ (Manager)
License
810812
Memberships
International Society of Arboriculture (ISA)
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2003
Customer Type
Residential, Commercial
Warranties & Guarantees
1-Year Warranty on Tree Planting, 1-Year Warranty on Irrigation Repairs
Payment Accepted
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Absolute Best Care Family Owned
Family Owned
Absolute Best Care Established in 2003
Established in 2003
Absolute Best Care Emergency 24/7
Emergency 24/7
Absolute Best Care Residential & Commercial
Residential & Commercial
Absolute Best Care Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Absolute Best Care Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Absolute Best Care

1 of 1Picture of Absolute Best Care's staff takes a customer-oriented approach to tree work. - Absolute Best Care
Absolute Best Care's staff takes a customer-oriented approach to tree work.
Picture of Absolute Best Care's staff takes a customer-oriented approach to tree work. - Absolute Best Care

Diamond Certified Expert Contributor Advice & Tips

Mike Petrovich is owner of Absolute Best Care, a Diamond Certified company. He can be reached at (510) 854-6943 or by email.

Mike Petrovich is owner of Absolute Best Care, a Diamond Certified company. He can be reached at (510) 854-6943 or by email.

Mike Petrovich: Tree Service Roots

By James Florence, Diamond Certified Resource Reporter

CONCORD — When asked to recount the origin of his tree service career, Mike Petrovich says it’s rooted in family. “My dad had a tree service and landscaping business, so I grew up learning the trade from him and my uncles. After high school, I decided to continue on that professional path. I worked for a handful of companies before starting my own business, Mike’s Tree Service. In 2003, I started my current business, A...

Read Full Article - Mike Petrovich: Tree Service Roots

Absolute Best Care Website and External Feeds

FAQs

By Absolute Best Care

How much will it cost to complete my job?

Can you plant drought-tolerant trees?

Do you use harsh pesticides and weed killers?

As a property owner, what do I need to know about the tree care industry?

How often should I have my trees inspected?

Absolute Best Care Ratings and Survey Responses

diamondcertified logo
Absolute Best Care
24 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
6 CONSECUTIVE YEARS
SINCE APRIL 2019
CERT 2536

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 24 Verified Customers

Donald D.

He's the type of person that tries to respond immediately if there is a crisis.

They don't put you off. They get to you as soon as possible. If they say they are coming, they are going to be there with the full crew.

Verified Customer of Absolute Best Care, 1 of 24

10 Quality
Yes Loyalty
Mike P.

I would recommend them to all of my friends.

Their professionalism and how they cleaned up afterwards

Verified Customer of Absolute Best Care, 2 of 24

10 Quality
Yes Loyalty
Dennis H.

Use them, they'll take great care of you. They very efficient, and they left the site absolutely clean. They came in, wasted no time, evaluated everything and took care of it.

Communication, professionalism, thoroughness, and quality of the project

Verified Customer of Absolute Best Care, 3 of 24

10 Quality
Yes Loyalty
Tice D.

Friendly family oriented company that is small, but they take time to help you with things. Even if the job is small, the owner will come take time out and help you.

The owner Michael, his personality and commitment to excellence and making sure you are taken care of as a customer

Verified Customer of Absolute Best Care, 4 of 24

10 Quality
Yes Loyalty
Tom O.

One of the best companies around, they're honesty, have integrity, great work, and they got the job done quickly.

How Mike was, he would inform me of everything. He's very reliable. When he said he would be here he was and didn't postpone the job for any reason. He got out and did the job and got it done very well.

Verified Customer of Absolute Best Care, 5 of 24

10 Quality
Yes Loyalty
Dick D.

They're generous beyond their contract. Our tenants love their personnel, and their service is top notch.

They're generous beyond their contract. Our tenants love their personnel, and their service is top notch.

Verified Customer of Absolute Best Care, 6 of 24

10 Quality
Yes Loyalty
Corry R.

Reliable and good service, and they were dependable on major projects.

They finished all our big projects on time.

Verified Customer of Absolute Best Care, 7 of 24

10 Quality
Yes Loyalty
Jack H.

Service first, high quality, neat, and they always meet their budget.

Service

Verified Customer of Absolute Best Care, 8 of 24

10 Quality
Yes Loyalty
Henry G.

Whatever the guys are doing the owner is always around.

They always listen, and whenever I make the call, they are there right away.

Verified Customer of Absolute Best Care, 9 of 24

10 Quality
Yes Loyalty
Ronald S.

They took care of everything just fine.

They did the job, and I didn't have to worry about it.

Verified Customer of Absolute Best Care, 10 of 24

10 Quality
Yes Loyalty
Bruce M.

Exceeded my expectation of work

The work was fast, clean and very well done.

Verified Customer of Absolute Best Care, 11 of 24

10 Quality
Yes Loyalty
Ross A.

They do great work on trees.

The friendly customer service and quick work

Verified Customer of Absolute Best Care, 12 of 24

10 Quality
Yes Loyalty
Jack L.

Quality service

Quality service

Verified Customer of Absolute Best Care, 13 of 24

10 Quality
Yes Loyalty
Scott S.

Nothing

I can't say.

Verified Customer of Absolute Best Care, 14 of 24

10 Quality
Yes Loyalty
Keith M.

Friendly family oriented company that is small, but they take time to help you with things. Even if the job is small, the owner will come take time out and help you.

The service

Verified Customer of Absolute Best Care, 15 of 24

9 Quality
Yes Loyalty
Steve S.

With me, he has always been truthful, and the price is reasonable. He does what he says he is going to do at a reasonable price. He hasn't let me down yet.

He does what he says he is going to do.

Verified Customer of Absolute Best Care, 16 of 24

9 Quality
Yes Loyalty
Tim M.

They were very responsive, and they followed through on what they told me they were going to do.

How nimble they were, how they could work around troublesome time schedules, and there were small windows of opportunity that they worked around very well.

Verified Customer of Absolute Best Care, 17 of 24

9 Quality
Yes Loyalty
Heather S.

They do high quality work, and the owner is really nice to deal with.

The quality of the work and the pricing

Verified Customer of Absolute Best Care, 18 of 24

9 Quality
Yes Loyalty
Mark A.

They are cost effective, know their jobs and are good people.

Do different jobs of service

Verified Customer of Absolute Best Care, 19 of 24

9 Quality
Yes Loyalty
Julie J.

Very knowledgeable about their services

Dependability was on point and key

Verified Customer of Absolute Best Care, 20 of 24

9 Quality
Yes Loyalty
Claudia Y.

The owner is very responsive.

The owner is very responsive to our wishes.

Verified Customer of Absolute Best Care, 21 of 24

9 Quality
Yes Loyalty
Vince F.

Punctually and good service

Good services

Verified Customer of Absolute Best Care, 22 of 24

9 Quality
Yes Loyalty
Steve S.

They are really good.

Best prices and services around for years

Verified Customer of Absolute Best Care, 23 of 24

9 Quality
Yes Loyalty
Logan L.

They can multitask on the jobs.

Knowledgeable people

Verified Customer of Absolute Best Care, 24 of 24

5 Quality
Yes Loyalty
READ ALL 24 SURVEY RESPONSES